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Salesforce Commerce for B2B Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Salesforce Commerce for B2B Integrations

(3)
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Salesforce Commerce for B2B Reviews (280)

Reviews

Salesforce Commerce for B2B Reviews (280)

4.4
280 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Package/Freight Delivery
UP
Enterprise (> 1000 emp.)
"Great B2B solution for large companies, but with high cost and learning curve"
What do you like best about Salesforce Commerce for B2B?

Powerful, scalable, and fully integrated with the Salesforce ecosystem. Ideal for large B2B operations with complex catalogs, personalized pricing, and unified data across sales, marketing, and service. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

High cost, steep learning curve, and strong dependence on the Salesforce ecosystem. It may be too heavy (and too expensive) for smaller companies or simple cases. Review collected by and hosted on G2.com.

Erika T.
ET
Mid-Market (51-1000 emp.)
"Easy Customer Collaboration, Still Exploring Full Potential"
What do you like best about Salesforce Commerce for B2B?

Appreciate the ease with which to be able to work with our customers Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

So far we haven’t used the app to it’s full potential so the downside is on us Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Small-Business (50 or fewer emp.)
"Sales: Helping Customers Is Rewarding, But Added Costs Can Be a Drawback"
What do you like best about Salesforce Commerce for B2B?

The best aspect of sales is that it is meant to assist customers, especially those working in this industry as well as in retail. This support is particularly valuable to them. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

What I dislike about the commerce is that if there is a cost for someone to use it, it doesn't make sense to the customer or add value. Review collected by and hosted on G2.com.

Luisa M.
LM
Enterprise (> 1000 emp.)
"Boosts Sales Efficiency, but Customization Can Be Tricky"
What do you like best about Salesforce Commerce for B2B?

Salesforce is a tool that help us in the efficiency of the sales team. Also organizing the information and leads Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Its not so easy to set the specific rules of the company Review collected by and hosted on G2.com.

Hassan A.
HA
Account Executive
Human Resources
Small-Business (50 or fewer emp.)
"Sales Force the best Crm"
What do you like best about Salesforce Commerce for B2B?

Salesforce Commerce for B2B excels with its seamless CRM integration and AI-driven personalization, streamlining complex transactions. Its scalability and self-service features boost efficiency and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

N umber of extensive features apart there isnt much to dislike Review collected by and hosted on G2.com.

KC
Enterprise (> 1000 emp.)
"Einstein Search and Merch Delivers Great Results"
What do you like best about Salesforce Commerce for B2B?

Einstein search and merch works well, we use it with Coveo Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Promotions engine is not intuitive , tooltips are sometimes not helpful. Review collected by and hosted on G2.com.

Ukrit V.
UV
Small-Business (50 or fewer emp.)
"Great for B2B, Haven't Tried with Pegasuslandtechnik Yet"
What do you like best about Salesforce Commerce for B2B?

Berry is very good for B2B, or as we call it, business to business. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

I haven't had the chance to use it yet for pegasuslandtechnik. Review collected by and hosted on G2.com.

Jordan J.
JJ
Mid-Market (51-1000 emp.)
"Great Marketing, But Dislike the Add-On Pricing"
What do you like best about Salesforce Commerce for B2B?

I like to use the The marketing side of b2b Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

I don’t like the The add on price I wish it was freep Review collected by and hosted on G2.com.

Lethicia R.
LR
Mid-Market (51-1000 emp.)
"Efficient 360 connection, but sales management can improve"
What do you like best about Salesforce Commerce for B2B?

From the 360 connection of the entire business, quick and consolidated data Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

The difficulty in management for the sales team Review collected by and hosted on G2.com.

Daiany F.
DF
Small-Business (50 or fewer emp.)
"More Than Just Commerce: Appreciating the Platform's Versatility"
What do you like best about Salesforce Commerce for B2B?

I appreciate that it offers more than just a commerce platform. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

I don't believe that is an issue when it comes to commerce B2B. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

18 months

Average Discount

11%

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Salesforce Commerce for B2B Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Mobile
Customer Service
B2B
Customization
Performance and Reliability
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