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Compare SAP Commerce Cloud and Salesforce Commerce for B2B 
At a Glance
Market Segments
Enterprise (46.2% of reviews)
Mid-Market (35.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSalesforce Commerce for B2B
Star Rating
(281)4.4 out of 5
Market Segments
Mid-Market (35.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Commerce for B2BSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2B excels in its user-friendly interface, scoring 8.3 in Ease of Use, while SAP Commerce Cloud follows closely with a score of 8.2. Reviewers mention that Salesforce's intuitive design makes it easier for teams to navigate and manage their B2B operations effectively.
- Reviewers mention that Salesforce Commerce for B2B has a strong performance in Customer Service Integration, scoring 8.2, compared to SAP Commerce Cloud's 9.0. Users on G2 highlight that SAP's robust customer service tools provide a more seamless experience for managing customer inquiries and support.
- Users say that Salesforce Commerce for B2B shines in its B2B-specific features, scoring 8.6, while SAP Commerce Cloud scores slightly lower at 8.5. Reviewers mention that Salesforce's tailored functionalities for B2B transactions, such as bulk ordering and custom pricing, are particularly beneficial for businesses in this segment.
- G2 users report that SAP Commerce Cloud outperforms Salesforce in Reporting & Analytics, with a score of 8.9 compared to Salesforce's 8.6. Reviewers mention that SAP's advanced analytics tools provide deeper insights into customer behavior and sales trends, which are crucial for strategic decision-making.
- Users report that both platforms have similar scores in Meets Requirements, with both at 8.7, indicating that they effectively meet the needs of their users. However, reviewers mention that Salesforce's flexibility in customization options allows for more tailored solutions to specific business needs.
- Reviewers mention that Salesforce Commerce for B2B has a slight edge in Quality of Support, scoring 8.5, while SAP Commerce Cloud scores 8.6. Users on G2 appreciate Salesforce's responsive support team, which is often highlighted as a key factor in their overall satisfaction with the product.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableSalesforce Commerce for B2B
No pricing availableFree Trial
SAP Commerce Cloud
Free Trial is available
Salesforce Commerce for B2B
No trial information availableRatings
Meets Requirements
8.7
212
8.7
158
Ease of Use
8.1
220
8.3
230
Ease of Setup
7.9
159
8.1
154
Ease of Admin
8.2
94
8.4
62
Quality of Support
8.6
203
8.5
154
Has the product been a good partner in doing business?
8.4
87
8.9
61
Product Direction (% positive)
8.9
205
8.9
154
Features by Category
Design
Not enough data
8.1
22
Not enough data
8.3
22
Not enough data
8.1
21
Not enough data
8.4
20
Personalization
Not enough data
8.2
22
Not enough data
8.1
22
Not enough data
8.1
22
Not enough data
8.5
22
Analysis
Not enough data
8.3
22
Not enough data
8.6
22
Not enough data
8.9
22
Merchandising
Not enough data
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Analytics
Not enough data
9.4
12
Not enough data
9.0
12
Administration
Not enough data
8.1
13
Not enough data
9.2
13
Administration
Not enough data
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Integrations
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Cart Management
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Order Entry
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Not enough data
Order Tracking
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Inventory Management
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
80
8.2
76
8.4
83
8.2
76
8.3
82
8.1
76
8.5
86
8.2
76
8.5
86
8.3
77
Generative AI
8.1
33
8.0
66
8.0
33
8.0
65
Agentic AI - E-Commerce Platforms
8.3
20
8.3
10
8.4
20
8.3
9
8.1
20
8.0
10
7.6
20
8.5
10
7.8
20
8.3
10
7.8
20
8.5
10
Merchandising/Marketing
8.1
105
8.2
99
8.3
131
8.2
97
8.1
132
|
Verified
8.2
101
8.1
130
|
Verified
8.0
98
8.0
125
8.0
96
8.0
127
|
Verified
8.1
97
8.3
105
8.0
96
Product Catalog
8.3
130
8.4
97
8.2
127
|
Verified
8.3
94
8.3
129
|
Verified
8.4
97
8.3
114
|
Verified
8.0
88
Order Process
8.5
133
|
Verified
8.2
92
8.5
126
|
Verified
8.3
92
8.1
125
|
Verified
8.2
89
8.5
125
|
Verified
8.4
92
8.5
131
8.4
92
8.0
118
|
Verified
8.0
88
8.4
126
8.2
91
8.4
116
8.2
88
Multi-Channel Support
8.3
126
8.3
93
7.9
122
|
Verified
8.2
94
8.1
119
|
Verified
8.3
89
8.4
124
|
Verified
8.3
94
8.2
118
|
Verified
8.1
88
7.9
95
8.0
87
8.5
125
|
Verified
8.6
96
Platform
8.5
122
|
Verified
8.1
93
8.3
126
|
Verified
8.0
95
8.2
125
|
Verified
8.2
90
8.4
128
|
Verified
8.3
91
8.3
121
8.4
93
8.7
123
|
Verified
8.6
92
8.5
119
|
Verified
8.2
88
8.6
125
|
Verified
8.4
93
8.2
122
|
Verified
8.2
93
8.5
117
|
Verified
8.3
89
8.3
123
|
Verified
8.1
90
8.5
124
|
Verified
8.5
95
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
40
8.6
31
8.7
40
8.3
31
Omnichannel Features
8.8
40
7.8
31
8.6
34
8.1
31
8.9
38
8.0
31
9.0
35
8.2
31
8.6
36
8.1
31
8.7
39
8.2
31
8.6
38
8.0
31
Categories
Categories
Shared Categories
SAP Commerce Cloud and Salesforce Commerce for B2B are categorized as E-Commerce Platforms and Omnichannel Commerce
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2B
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Information Technology and Services
12.5%
Computer Software
10.2%
Marketing and Advertising
7.2%
Consulting
4.2%
Accounting
3.8%
Other
62.1%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
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