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Sailthru by Marigold Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

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Sailthru by Marigold Reviews (153)

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Reviews

Sailthru by Marigold Reviews (153)

View 1 Video Reviews
4.2
153 reviews

Pros & Cons

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BV
CRM, CX Head
Enterprise (> 1000 emp.)
"Great if you run an ecom and looking for a marketing automation platform"
What do you like best about Sailthru by Marigold?

The platform offers robust personalization and automation features, making it highly effective for those who need to send large volumes of emails or manage publishing campaigns. Its user-friendly interface, complete with a drag-and-drop campaign builder, simplifies the process of creating and managing campaigns. Additionally, it supports multichannel outreach and adaptive campaigns, which adds to its versatility. It is also relied upon by leading media and retail brands. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

Customer support leaves much to be desired. There is a steep learning curve, especially when it comes to advanced features such as Zephyr scripting. The reporting tools can feel fragmented or cumbersome to navigate. Additionally, the segmentation options are limited, and the email template builder is quite basic. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Good Product but could use better support"
What do you like best about Sailthru by Marigold?

I like the ease of the product. it's best for smaller teams and is easier to implement than SFMC. The ease of audience builder and lifecylce optimizer is my favorite. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

When I have harder problems to tackle, support is not always equipped to deal with it. When it is pushed to the engineers, it takes a long time to get an answer and that is not always okay for my team. Review collected by and hosted on G2.com.

Alan A.
AA
Marketing Manager
Enterprise (> 1000 emp.)
"An amazing Marketing personalization platform."
What do you like best about Sailthru by Marigold?

It is an amazing platform for e-mail advertising with advanced automation and analytics. The analytics facilitates us in recognizing our target audience with accurate details. particular and thorough facts to our clients, permitting them to make clever judgments approximately courses. Users can build e-mail templates with the use of the drag and drop characteristic. Sailthru supports dynamic electronic mail content. Its consumer interface is tremendous.

Sailthru is a purchaser retention software program that enables retail and media agencies, in addition to entrepreneurs, to build and nourish more potent relationships with their customers and clients. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

Its electronic mail templates builder is poor. It has limited conditions available for listing segmentation. Its customer service traditionally solves issues. The double verification to sign up can be a bit annoying. Unsatisfied with the reliability of the product. It appears to slow down the device. It became boggy. Review collected by and hosted on G2.com.

Rebecca T.
RT
Marketing Manager
Enterprise (> 1000 emp.)
"Sailthru- an Effective Marketing Tool"
What do you like best about Sailthru by Marigold?

Sailthru provides the option of customization which is an attractive feature for the users. It effectively manages email marketing. marketing is reporting that improves the user perception of the software. It is a tool that is a great source of marketing and getting results for the marketers to gain beneficial results. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

The location of the listing is difficult for the user which makes them irritated as it takes more time. Dealing with a lot of customers but in this case, the backward capability is hard to maintain. The user interface is not attractive. Review collected by and hosted on G2.com.

Angelika E.
AE
Marketing & Sales Lead, Retail (Brick and Mortar) Gift Cards
Enterprise (> 1000 emp.)
"Sailthru Featured-Rich Marketing Software"
What do you like best about Sailthru by Marigold?

The software comes with the easy to integrate features and supports straightforward functionality. You will get the best insight, customer support, and report analytics using this software. Furthermore, sail thru the present platform and make them worth trying out for standing above all. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

So, Sailthru software is the uploading of suppression and manual list without any automated feature. The software is built with the inability to amend any feature and there are no summaries or any sort of customer guide available. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market (51-1000 emp.)
"Great platform!"
What do you like best about Sailthru by Marigold?

We found the platform fairly easy to integrate and migrate everything over from our old platform. Usability is very straightforward as we were able to set up all of our campaigns fairly easily. Reporting/analytics/insights could use a little work but are definitely good enough to get you what you need. Probably of most importance is that their support is quick and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

While the platform is pretty easy to use, for the most part, some things are a bit clunky and seem to require extra steps (e.g. rescheduling certain types of campaigns after editing) but I'm sure there's some weird backend reason why. Also, some basic reporting seems to be missing (e.g. simple mobile/desktop splits) and there are limited frequency caps if using their overlays. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Small-Business (50 or fewer emp.)
"Overall, a very good experience."
What do you like best about Sailthru by Marigold?

Overall, it is very good. Good stats/reporting. Interface looks better than most of the competitors. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

The only downside is the organization of campaigns in folders and the process of setting up a campaign could be a bit easier. Review collected by and hosted on G2.com.

Julie A.
JA
Corporate Social Respponsibility Senior Associate
Enterprise (> 1000 emp.)
"Email is around to remain, and Sailthru would help businesses maximize its potential."
What do you like best about Sailthru by Marigold?

Sailthru handles all of my email campaigns. Our email team is the single one that uses Sailthru. Each of our automated email servers, and also batches and flash mailings, are powered by Sailthru. This has benefited us in delivering personalized emails to varied lists. This has erased the necessity for us to personally compose the whole of our emails. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

Our firm offers a customization product that we would like to combine with Sailthru. However the absence of API support for integrating with external systems makes this more complicated than it ought to be. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"A neutral experience"
What do you like best about Sailthru by Marigold?

I liked that we could easily code more advanced dynamic content in the email body and for the send name. It was great working with the Sailthru reps as well, and they were very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

I didn't particularly like that we had to upload recipient lists & suppression lists manually, rather than having audiences flow through dynamically and more advanced segmentation features. I also found it difficult to search for sent emails by typing terms into the search bar. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business (50 or fewer emp.)
"We started on the SailThru platform last year, and it's been great for our us!"
What do you like best about Sailthru by Marigold?

I like how much A/B testing we can do, how easy it is to build out emails, and how helpful the SailThru team has been. I also really appreciate the LO flows, we've been building out our win back campaigns, and it's been so helpful. Review collected by and hosted on G2.com.

What do you dislike about Sailthru by Marigold?

I would love to see some changes to the analytics portion of the platform -- being able to customize my dashboard and summaries more would be so helpful (we tend to look at total open rate and click to open rate in addition to unique OR and CTOR, and it'd be great to have a way to see those overall stats at a glance). Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Perceived Cost

$$$$$
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Sailthru by Marigold Features
Building and Personalizing Emails
Sending Outbound Emails
Manage Email Deliverability
Landing Pages and Forms
Dynamic Content
A/B Testing
Segmentation
Program Management
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Sailthru by Marigold
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