# ResQ Reviews
**Vendor:** ResQ  
**Category:** [Facility Management Software](https://www.g2.com/categories/facility-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About ResQ
The leading platform for restaurants to request, manage, and pay for repairs and maintenance. www.getresq.com




## ResQ Reviews
  ### 1. ResQ makes handling business processing needs simple and easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about ResQ?**

ResQ provides direct system integration for a restaurant to be able to easily communicate with suppliers on repair and maintenance requests.  It allows owners to easily see the current status of repair orders and their expected return dates.

**What do you dislike about ResQ?**

ResQ does not currently have an offline mode, so when internet services go down there is no way to queue requests or use the system because it is a cloud application.  This, however makes it easily flexible to use everywhere in the restaurant chains

**What problems is ResQ solving and how is that benefiting you?**

ResQ provides easy management of repair orders across multiple facilities and restaurants without the necessity to be locked down to any one particular location.

  ### 2. ResQ makes equipment management easy and reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about ResQ?**

Having ResQ Services and teams available 24/7 allows ease of mind when equipment issues occur during late and overnight shifts without having to have expensive technicians on staff on constant standby

**What do you dislike about ResQ?**

The full cloud-based integration system makes it susceptible to service outages such as the massive Rogers outage in July 2022 that spanned across Canada.   This made necessary repairs and connections impossible to faciliate.

**Recommendations to others considering ResQ:**

Don't hesitate to work with ResQ for a second, the rewards are instant and will save your business.

**What problems is ResQ solving and how is that benefiting you?**

ResQ provides elite staff and experienced technicians to quickly troubleshoot issues with equipment or to facilitate fast repairs on-site without the need to remove and ship equipment out.  The system also provides ease to track costs associated with equipment repairs and deprecation



- [View ResQ pricing details and edition comparison](https://www.g2.com/products/resq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A27%3A18+-0500&secure%5Bsession_id%5D=02ebe23f-fc77-4456-827a-a3592bc5e287&secure%5Btoken%5D=8e9bf4d7d2722b2435e94b02d4d3408f968522c41a469db0a00369f9b4f67757&format=llm_user)

## ResQ Features
**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Condition Monitoring**
- Predictive Inspection
- Monitoring
- Condition-Based Maintenance
- Asset Types
- IoT Monitoring

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Detection & Identification**
- Failure Detection
- Source Identification
- Proactive Alerts

**Analysis & Insights**
- Root Cause
- Recommendations
- Systemic Risks

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI - Facility Management**
- Autonomous Task Execution

**Agentic AI -  Predictive Maintenance**
- Natural Language Interaction

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Facility Management Platform Features**
- Maintenance Planning
- Facility Inventory Management
- Space Planning
- Move Management
- Vendor Management
- Service Request Portal
- Green Building Operations
- Reporting & Dashboards
- Facility Document Storage
- Mobile Field Access

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