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Request Manager

Request Manager Alternatives & Competitors

(1)0.0 out of 5

Looking for alternatives to Request Manager? Tons of people want Help Desk Software to help with mobile user support, social integration, and chat/live support. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Help Desk Software that reviewers voted best overall compared to Request Manager. Based on reviewer data you can see how Request Manager stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Zoho Desk, Freshdesk, Zendesk Support Suite, and Salesforce Service Cloud are the most popular alternatives and competitors to Request Manager.

Top Alternatives to Request Manager

  • Zoho Desk
  • Freshdesk
  • Zendesk Support Suite
  • Salesforce Service Cloud
  • LiveAgent

Top 20 Alternatives & Competitors to Request Manager

    #1
    #1
  1. Zoho Desk

    (2,665)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Request Manager:
  2. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Request Manager:

    AR
    Zoho Desk helped us to create an set up work flow in an easy way. Both final users and agent feel good using the tool. Reports are amazing an allow us find recurring issues.
    #2
    #2
  3. Freshdesk

    (2,341)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Request Manager:
  4. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Request Manager:

    AD
    Freshdesk is easy to use for both the client and the customer.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Request Manager:
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Request Manager:

    FS
    Zendesk Support to support ticket, I can be confident knowing the order of requests that exist. It has many plans that adapt to each customer's need. It works very well, it integrates with common...Read more
    #4
    #4
  7. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Request Manager:
  8. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Request Manager:

    CC
    An extremely useful and beneficial business tool. The user interface is very friendly to navigate/ identify.
    #5
    #5
  9. LiveAgent

    (1,308)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Request Manager:
  10. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Request Manager:

    UI
    Emails, chat and calls combination in one application it is just great. Very simple to use, but in the same time rich of functionalities. Live Agent is a user friendly ticketing system full...Read more
    #6
    #6
  11. Intercom

    (1,251)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with Request Manager:
  12. Intercom allows you to communicate personally with every single customer.

    Categories in common with Request Manager:

    Masha F.
    MF
    Absolutely indispensable for messaging — both inbox and onboarding campaign. Quite useful as a CRM and to gather feature requests
    #7
    #7
  13. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Request Manager:
  14. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Request Manager:

    Zach M.
    ZM
    LiveChat is a an awesome platform for on web interactions with customers and for being about to flag certain conversations, and to redirect inquiries based on the context of the chat. I also love...Read more
    #8
    #8
  15. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with Request Manager:
  16. A powerful customer support suite with a focus on collaboration.

    Categories in common with Request Manager:

    UI
    Team support is the best application for IT services.simple to navigate the ticket access on team support and we can easily assigned the ticket to any one on single click also we can change status...Read more
    #9
    #9
  17. Front

    (602)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Request Manager:
  18. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Request Manager:

    CM
    I love how easy Front makes it to organize (and automate) my inbox and collaborate with team members. Front is a key component in how we delivery our services to clients. It helps us reduce...Read more
    #10
    #10
  19. Hiver

    (521)4.6 out of 5
    Optimized for quick response

    Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with Request Manager:
  20. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with Request Manager:

    Christian A.
    CA
    the functions of tagging what each task may be and noting once its completed
    #11
    #11
  21. HubSpot Service Hub

    (519)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Request Manager:
  22. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Request Manager:

    CB
    The smart concept of the formation of the knowledge base, even if it' s new tool. The different patterns and tools present in the edit process are very easy to use and understand. there are no...Read more
    #12
    #12
  23. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Request Manager:
  24. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Request Manager:

    UH
    I like that I can log notes on a particular call that I have made. Helps me keep track of discussions I have had with each account. I also like being able to run reports on my weekly activities...Read more
    #13
    #13
  25. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Request Manager:
  26. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Request Manager:

    UE
    Supports many Gateways such as Livechat, E-Mail Twitter and Facebook. Bundles every Support request in one System Has a Great API, we can gladly say that we have replaced our old...Read more
    #14
    #14
  27. Vtiger All-In-One CRM

    (344)4.3 out of 5

    Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with Request Manager:
  28. Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with Request Manager:

    Abhishek S.
    AS
    Vtiger has helped us lot in Pipeline tracking of each Sale Person. The data can seen very easily and analysed in the software. Sale Meetings can be tracked of each person. Infact we have started...Read more
    #15
    #15
  29. Helpshift

    (320)4.2 out of 5
    Optimized for quick response

    Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with Request Manager:
  30. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with Request Manager:

    AL
    Easy to learn, good team to support learning and set up of the tool
    #16
    #16
  31. Spiceworks Help Desk

    (290)4.3 out of 5

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with Request Manager:
  32. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with Request Manager:

    UD
    As help ticketing solutions go, I like it!
    #17
    #17
  33. Agile CRM

    (277)4.1 out of 5

    Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with Request Manager:
  34. Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with Request Manager:

    Gavin M.
    GM
    hte visual campaign manager and email sharing
    #18
    #18
  35. Kustomer

    (265)4.4 out of 5
    Optimized for quick response

    Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with Request Manager:
  36. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with Request Manager:

    Gary M.
    GM
    The workflow engine behind Kustomer is very powerful and flexible. It has allowed us to craft custom integrations into the rest of our platform, such as looking up SF details when a new...Read more
    #19
    #19
  37. Gmelius

    (236)4.4 out of 5
    Optimized for quick response

    Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with Request Manager:
  38. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with Request Manager:

    Thibault D.
    TD
    I like the possibility to assigne mails and have a view on a trello board.
    #20
    #20
  39. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Request Manager:
  40. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Request Manager:

    AC
    I like the UI and UX, it is clean, modern and easy to use. Despite, the seemingly "simplistic" look it packs a lot of interesting features for a small online business like ours without breaking the...Read more