
I truly appreciate how intuitive RallyUp's features are. Despite having never used a platform like this before, I found it remarkably easy to learn and operate, which saved me a lot of time. The experience was not only efficient but also provided a high level of service for our guests, making the silent auction easy to implement with QR codes that our attendees found straightforward and appreciated. Furthermore, the customer service stood out significantly. I am incredibly satisfied with the support we received from Katie, our representative, who was exceptional in addressing any questions I had. She provided invaluable assistance with timely responses, detailed screenshots, and even participated in brainstorming sessions when the platform features required adjustment to suit our specific fundraising needs. Her responsiveness and dedication made the process smooth and efficient, contributing greatly to our positive experience with RallyUp. The setup process was another highlight, as it was super simple and intuitive, ensuring that the fundraiser was organized efficiently and effectively with Katie's guidance. Review collected by and hosted on G2.com.
The store option during our fundraising event involved too many steps to complete a purchase, which slowed down the process, especially given the rapid nature of raising $5,000 in five minutes. Donors had to scan items and go through a cumbersome checkout process. Additionally, there was no straightforward option for donors wanting to contribute more than the set amount of $120, leading to further confusion. At the silent auction checkout, there were inconsistencies in the emails sent to guests. Some emails congratulated winners but did not specify the items won, making it difficult to verify through the back end. This inconsistency occurred about four times, which was frustrating. Lastly, when a team signs up, they do not receive personalized links for registration, necessitating manual intervention on our part to add team members. Review collected by and hosted on G2.com.
Hi Tiffany,
I’m thrilled you had such a successful in-person event using RallyUp. We love hearing that RallyUp was easy to learn and empowered you to efficiently provide a high level of service for your guests.
We’ve been reviewing your notes for improvement and discussing with our product team. With our new Galas & Events functionality, and by combining all your activities in a single Campaign (an exclusive RallyUp feature), you won’t face the same problems.
The team and I are here to help you plan your next fundraiser, for free. Also, you can use our free Create My Campaign service to have a fundraising expert set up your Campaign. They’ll create custom images, write compelling copy, and much more.
Congratulations again on a great fundraiser, and please reach out anytime!
~Katie
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This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.





