# Top 10 Provide Support Alternatives & Competitors **Average Rating:** 4.4/5 **Total Number of Reviews:** 16 The Live Chat Software solutions below are the most common alternatives that users and reviewers compare with Provide Support. Live Chat Software is a widely used technology, and many people are seeking popular, easy to use software solutions with co-browsing, ai text summarization, and ai text-to-speech. Other important factors to consider when researching alternatives to Provide Support include customer service and chat. The best overall Provide Support alternative is LiveChat. Other similar apps like Provide Support are Fin, LiveAgent, Tidio, and Drift. Provide Support alternatives can be found in [Live Chat Software](https://www.g2.com/categories/live-chat) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). ## Best Paid & Free Alternatives to Provide Support - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - [Drift](https://www.g2.com/products/drift/reviews) - [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Gladly](https://www.g2.com/products/gladly/reviews) ## Top 10 Alternatives to Provide Support Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Provide Support stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Entertainment, and Information Technology and Services, and find the best product for your business. ### 1. [LiveChat](https://www.g2.com/products/livechat/reviews) By Text **Average Rating:** 4.5/5 **Total Reviews:** 810 Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system. Reviewers say compared to Provide Support, LiveChat is: - More expensive - Better at support - Better at meeting requirements Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs LiveChat](https://www.g2.com/compare/livechat-vs-provide-support) **Compare LiveChat with other alternatives:** - [LiveChat vs Fin](https://www.g2.com/compare/fin-vs-livechat) - [LiveChat vs LiveAgent](https://www.g2.com/compare/liveagent-vs-livechat) - [LiveChat vs Tidio](https://www.g2.com/compare/livechat-vs-tidio) - [LiveChat vs Drift](https://www.g2.com/compare/drift-vs-livechat) - [LiveChat vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-livechat) - [LiveChat vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-livechat) - [LiveChat vs Zendesk for Customer Service](https://www.g2.com/compare/livechat-vs-zendesk-for-customer-service) - [LiveChat vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-livechat) - [LiveChat vs Gladly](https://www.g2.com/compare/gladly-vs-livechat) ### 2. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,901 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Reviewers say compared to Provide Support, Fin is: - More expensive - Better at support - Better at meeting requirements Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Fin](https://www.g2.com/compare/fin-vs-provide-support) **Compare Fin with other alternatives:** - [Fin vs LiveChat](https://www.g2.com/compare/fin-vs-livechat) - [Fin vs LiveAgent](https://www.g2.com/compare/fin-vs-liveagent) - [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio) - [Fin vs Drift](https://www.g2.com/compare/drift-vs-fin) - [Fin vs Freshchat](https://www.g2.com/compare/fin-vs-freshworks-freshchat) - [Fin vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin) - [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk) - [Fin vs Gladly](https://www.g2.com/compare/fin-vs-gladly) ### 3. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Reviewers say compared to Provide Support, LiveAgent is: - More expensive - Better at support - Better at meeting requirements Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs LiveAgent](https://www.g2.com/compare/liveagent-vs-provide-support) **Compare LiveAgent with other alternatives:** - [LiveAgent vs LiveChat](https://www.g2.com/compare/liveagent-vs-livechat) - [LiveAgent vs Fin](https://www.g2.com/compare/fin-vs-liveagent) - [LiveAgent vs Tidio](https://www.g2.com/compare/liveagent-vs-tidio) - [LiveAgent vs Drift](https://www.g2.com/compare/drift-vs-liveagent) - [LiveAgent vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-liveagent) - [LiveAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [LiveAgent vs Zendesk for Customer Service](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service) - [LiveAgent vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-liveagent) - [LiveAgent vs Gladly](https://www.g2.com/compare/gladly-vs-liveagent) ### 4. [Tidio](https://www.g2.com/products/tidio/reviews) By Tidio **Average Rating:** 4.6/5 **Total Reviews:** 1,959 Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. Reviewers say compared to Provide Support, Tidio is: - More expensive - Better at support - Easier to admin Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Tidio](https://www.g2.com/compare/provide-support-vs-tidio) **Compare Tidio with other alternatives:** - [Tidio vs LiveChat](https://www.g2.com/compare/livechat-vs-tidio) - [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio) - [Tidio vs LiveAgent](https://www.g2.com/compare/liveagent-vs-tidio) - [Tidio vs Drift](https://www.g2.com/compare/drift-vs-tidio) - [Tidio vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-tidio) - [Tidio vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-tidio) - [Tidio vs Zendesk for Customer Service](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service) - [Tidio vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-tidio) - [Tidio vs Gladly](https://www.g2.com/compare/gladly-vs-tidio) ### 5. [Drift](https://www.g2.com/products/drift/reviews) By Salesloft **Average Rating:** 4.4/5 **Total Reviews:** 1,255 Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions. Reviewers say compared to Provide Support, Drift is: - More expensive - Better at support - Better at meeting requirements Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Drift](https://www.g2.com/compare/drift-vs-provide-support) **Compare Drift with other alternatives:** - [Drift vs LiveChat](https://www.g2.com/compare/drift-vs-livechat) - [Drift vs Fin](https://www.g2.com/compare/drift-vs-fin) - [Drift vs LiveAgent](https://www.g2.com/compare/drift-vs-liveagent) - [Drift vs Tidio](https://www.g2.com/compare/drift-vs-tidio) - [Drift vs Freshchat](https://www.g2.com/compare/drift-vs-freshworks-freshchat) - [Drift vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-drift) - [Drift vs Zendesk for Customer Service](https://www.g2.com/compare/drift-vs-zendesk-for-customer-service) - [Drift vs Freshdesk](https://www.g2.com/compare/drift-vs-freshdesk) - [Drift vs Gladly](https://www.g2.com/compare/drift-vs-gladly) ### 6. [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 500 Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. Reviewers say compared to Provide Support, Freshchat is: - More expensive - Better at support - Easier to admin Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-provide-support) **Compare Freshchat with other alternatives:** - [Freshchat vs LiveChat](https://www.g2.com/compare/freshworks-freshchat-vs-livechat) - [Freshchat vs Fin](https://www.g2.com/compare/fin-vs-freshworks-freshchat) - [Freshchat vs LiveAgent](https://www.g2.com/compare/freshworks-freshchat-vs-liveagent) - [Freshchat vs Tidio](https://www.g2.com/compare/freshworks-freshchat-vs-tidio) - [Freshchat vs Drift](https://www.g2.com/compare/drift-vs-freshworks-freshchat) - [Freshchat vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshworks-freshchat) - [Freshchat vs Zendesk for Customer Service](https://www.g2.com/compare/freshworks-freshchat-vs-zendesk-for-customer-service) - [Freshchat vs Freshdesk](https://www.g2.com/compare/freshworks-freshchat-vs-freshdesk) - [Freshchat vs Gladly](https://www.g2.com/compare/freshworks-freshchat-vs-gladly) ### 7. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,359 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to Provide Support, Agentforce Service (formerly Salesforce Service Cloud) is: - More expensive - Better at meeting requirements Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-provide-support) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveChat](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-livechat) - [Agentforce Service (formerly Salesforce Service Cloud) vs Fin](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin) - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveAgent](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [Agentforce Service (formerly Salesforce Service Cloud) vs Tidio](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-tidio) - [Agentforce Service (formerly Salesforce Service Cloud) vs Drift](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-drift) - [Agentforce Service (formerly Salesforce Service Cloud) vs Freshchat](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshworks-freshchat) - [Agentforce Service (formerly Salesforce Service Cloud) vs Zendesk for Customer Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service) - [Agentforce Service (formerly Salesforce Service Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Gladly](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-gladly) ### 8. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) By Zendesk **Average Rating:** 4.3/5 **Total Reviews:** 7,035 Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Reviewers say compared to Provide Support, Zendesk for Customer Service is: - More expensive - Better at meeting requirements - Better at support Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Zendesk for Customer Service](https://www.g2.com/compare/provide-support-vs-zendesk-for-customer-service) **Compare Zendesk for Customer Service with other alternatives:** - [Zendesk for Customer Service vs LiveChat](https://www.g2.com/compare/livechat-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Tidio](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Drift](https://www.g2.com/compare/drift-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Gladly](https://www.g2.com/compare/gladly-vs-zendesk-for-customer-service) ### 9. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,762 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Reviewers say compared to Provide Support, Freshdesk is: - More expensive - Better at support - Easier to admin Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-provide-support) **Compare Freshdesk with other alternatives:** - [Freshdesk vs LiveChat](https://www.g2.com/compare/freshdesk-vs-livechat) - [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk) - [Freshdesk vs LiveAgent](https://www.g2.com/compare/freshdesk-vs-liveagent) - [Freshdesk vs Tidio](https://www.g2.com/compare/freshdesk-vs-tidio) - [Freshdesk vs Drift](https://www.g2.com/compare/drift-vs-freshdesk) - [Freshdesk vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-freshdesk) - [Freshdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Freshdesk vs Gladly](https://www.g2.com/compare/freshdesk-vs-gladly) ### 10. [Gladly](https://www.g2.com/products/gladly/reviews) By Gladly **Average Rating:** 4.7/5 **Total Reviews:** 1,115 Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai. Reviewers say compared to Provide Support, Gladly is: - More expensive - Better at support - Better at meeting requirements Categories in common with Provide Support: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [Provide Support vs Gladly](https://www.g2.com/compare/gladly-vs-provide-support) **Compare Gladly with other alternatives:** - [Gladly vs LiveChat](https://www.g2.com/compare/gladly-vs-livechat) - [Gladly vs Fin](https://www.g2.com/compare/fin-vs-gladly) - [Gladly vs LiveAgent](https://www.g2.com/compare/gladly-vs-liveagent) - [Gladly vs Tidio](https://www.g2.com/compare/gladly-vs-tidio) - [Gladly vs Drift](https://www.g2.com/compare/drift-vs-gladly) - [Gladly vs Freshchat](https://www.g2.com/compare/freshworks-freshchat-vs-gladly) - [Gladly vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-gladly) - [Gladly vs Zendesk for Customer Service](https://www.g2.com/compare/gladly-vs-zendesk-for-customer-service) - [Gladly vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-gladly) ## Explore Articles - [Which newsroom management platforms include a built-in media database and journalist contact integration?](https://www.g2.com/discussions/which-newsroom-management-platforms-include-a-built-in-media-database-and-journalist-contact-integration) - [Is a programmatic job advertising platform worth it for a mid-size recruiting team?](https://www.g2.com/discussions/is-a-programmatic-job-advertising-platform-worth-it-for-a-mid-size-recruiting-team) - [What corporate volunteering platforms are genuinely worth using for a company that wants to measure real social impact rather than just logging hours for the annual CSR report?](https://www.g2.com/discussions/what-corporate-volunteering-platforms-are-genuinely-worth-using-for-a-company-that-wants-to-measure-real-social-impact-rather-than-just-logging-hours-for-the-annual-csr-report) - [Which all-in-one CSR and corporate volunteering platform works best for a global company with multiple offices that needs one system across all locations?](https://www.g2.com/discussions/which-all-in-one-csr-and-corporate-volunteering-platform-works-best-for-a-global-company-with-multiple-offices-that-needs-one-system-across-all-locations) - [Which customer success software is ideal for large service providers](https://www.g2.com/discussions/which-customer-success-software-is-ideal-for-large-service-providers) - [Which database comparison solutions integrate smoothly with version control systems for production release alignment?](https://www.g2.com/discussions/which-database-comparison-solutions-integrate-smoothly-with-version-control-systems-for-production-release-alignment) ## Spotlight Categories - [Contract Management Software](https://www.g2.com/categories/contract-management) - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) - [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)