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Provide Support

Provide Support Alternatives & Competitors

(14)4.3 out of 5

Looking for alternatives to Provide Support? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to Provide Support. Based on reviewer data you can see how Provide Support stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. LiveChat, Intercom, LiveAgent, and Drift are the most popular alternatives and competitors to Provide Support.

Top Alternatives to Provide Support

  • LiveChat
  • Intercom
  • LiveAgent
  • Drift
  • Salesforce Service Cloud

Top 20 Alternatives & Competitors to Provide Support

    #1
    #1
  1. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Provide Support:
  2. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Provide Support:

    JH
    Companies large and small use this product to meet the needs of their customers. Easy to use for all ages. Provide quick access to answer questions and complaints.

    Reviewers say compared to Provide Support, LiveChat is:

    More expensive
    Better at support
    Better at meeting requirements
    #2
    #2
  3. Intercom

    (1,261)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with Provide Support:
  4. Intercom allows you to communicate personally with every single customer.

    Categories in common with Provide Support:

    SR
    I love the reports, the inbox where conversations take place, the possibility to add new apps and features. I also like the messenger and the help center. It helped structure our content and...Read more

    Reviewers say compared to Provide Support, Intercom is:

    More expensive
    Better at support
    Better at meeting requirements
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Provide Support:
  6. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Provide Support:

    Dimitri R.
    DR
    Relatively fast/easy to learn. If you know how to use email, you'll have an easy time using LiveAgent.

    Reviewers say compared to Provide Support, LiveAgent is:

    Better at support
    More expensive
    Better at meeting requirements
    #4
    #4
  7. Drift

    (489)4.3 out of 5

    Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Provide Support:
  8. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Provide Support:

    AM
    It's very simple to integrate drift. Installing the JS tag takes a few minutes.

    Reviewers say compared to Provide Support, Drift is:

    More expensive
    Better at support
    Better at meeting requirements
    #5
    #5
  9. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Provide Support:
  10. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Provide Support:

    RJ
    *After long research i found one of the best software in CRM solutions to help in Management with its inbuild features easily. *Manage sales pipeline easily for start to closing. *Easily attach...Read more

    Reviewers say compared to Provide Support, Salesforce Service Cloud is:

    More expensive
    Better at support
    #6
    #6
  11. Zoho Desk

    (2,690)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Provide Support:
  12. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Provide Support:

    Prahallad K.
    PK
    Simple, yet elegant. Robust ticketing system out of the box

    Reviewers say compared to Provide Support, Zoho Desk is:

    More expensive
    Better at support
    Better at meeting requirements
    #7
    #7
  13. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Provide Support:
  14. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Provide Support:

    LR
    I really like the fact that I get support ticket notifications on my mobile devices and my watch. It makes me look like a rock star when I respond to a support ticket within a few minutes of...Read more

    Reviewers say compared to Provide Support, Freshdesk is:

    Better at support
    More expensive
    Better at meeting requirements
    #8
    #8
  15. ActiveCampaign

    (6,507)4.6 out of 5
    Optimized for quick response

    ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Provide Support:
  16. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Provide Support:

    AH
    Ich habe schon viele bekannte E-Mail Marketing Software ausprobiert und mit Ihnen gearbeitet. Zu guter letzt hat mich aber Active Campaign absolut überzeugt. Der Umfang dieser Software ist ein...Read more

    Reviewers say compared to Provide Support, ActiveCampaign is:

    Better at support
    More expensive
    Better at meeting requirements
    #9
    #9
  17. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Provide Support:
  18. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Provide Support:

    Alex P.
    AP
    I like that it has a lot of settings we can configure and also that it has text/calling integrated- most zendesk comps tell you to just use a different software.

    Reviewers say compared to Provide Support, Zendesk Support Suite is:

    More expensive
    Better at support
    Better at meeting requirements
    #10
    #10
  19. Podium

    (1,105)4.6 out of 5
    Optimized for quick response

    Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Provide Support:
  20. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Provide Support:

    AM
    It's easy to use and is compatible with both a computer and a phone with very simple ease of use. We also see a lot more response from leads with this program.

    Reviewers say compared to Provide Support, Podium is:

    More expensive
    Better at support
    Better at meeting requirements
    #11
    #11
  21. Birdeye

    (975)4.8 out of 5
    Optimized for quick response

    Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Provide Support:
  22. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Provide Support:

    Marcie C.
    MC
    The ability to connect and chat with patients in real time and provide quick responses.

    Reviewers say compared to Provide Support, Birdeye is:

    Better at support
    More expensive
    Better at meeting requirements
    #12
    #12
  23. Front

    (622)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Provide Support:
  24. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Provide Support:

    TR P.
    TP
    I like the ability to easily share inboxes and I like the ability to comment on Emails with my team members before or sending or responding to an Email.

    Reviewers say compared to Provide Support, Front is:

    More expensive
    Better at support
    Better at meeting requirements
    #13
    #13
  25. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Provide Support:
  26. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Provide Support:

    UI
    Integrated solution with the rest of our tech stack, great support service from Hubspot chat

    Reviewers say compared to Provide Support, HubSpot Service Hub is:

    More expensive
    Better at support
    #14
    #14
  27. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Provide Support:
  28. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Provide Support:

    JM
    What I like most about UJET is that it is a very friendly platform for customer service. It helps me a lot when there are scenarios when I have to move from a live chat to a call for any reason....Read more

    Reviewers say compared to Provide Support, UJET is:

    Better at support
    More expensive
    Better at meeting requirements
    #15
    #15
  29. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Provide Support:
  30. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Provide Support:

    Rikki R.
    RR
    Salesforce Essentials out of the box setup is really intuitive and helpful. The basic template for Sales and Service Cloud setup can be useful for a System Admin just learning the CRM environment.

    Reviewers say compared to Provide Support, Salesforce Essentials is:

    More expensive
    #16
    #16
  31. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Provide Support:
  32. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Provide Support:

    Anand N.
    AN
    The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products.

    Reviewers say compared to Provide Support, LiveZilla is:

    More expensive
    Better at support
    Better at meeting requirements
    #17
    #17
  33. Genesys Cloud

    (430)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Provide Support:
  34. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Provide Support:

    AF
    I love the administrative features easy to configure and change details in people accounts.

    Reviewers say compared to Provide Support, Genesys Cloud is:

    More expensive
    #18
    #18
  35. Salesforce Digital Engagement

    (408)4.2 out of 5

    Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Provide Support:
  36. Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Provide Support:

    GM
    Salesforce service cloud user friendly and easy to use email platform.It is easy to learn new options and reports.Customer support has been super helpful and supports via email,phone and chatter.It...Read more

    Reviewers say compared to Provide Support, Salesforce Digital Engagement is:

    More expensive
    Better at support
    Better at meeting requirements
    #19
    #19
  37. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Provide Support:
  38. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Provide Support:

    CG
    The flexibility of the product and the technology behind that.

    Reviewers say compared to Provide Support, Genesys Engage is:

    More expensive
    Better at meeting requirements
    Better at support
    #20
    #20
  39. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Provide Support:
  40. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Provide Support:

    AH
    very easy and it's stable no problem , support team is very good , open source .

    Reviewers say compared to Provide Support, 3CX is:

    Better at meeting requirements
    More expensive