PL rater is extremely easy to use. It is very user friendly to both experienced and beginner quoters. It speeds up our workflow and allows for a seamless transition into the carrier websites for finalizing quotes. There are a lot of options for customization/prefill options if you are always quoting similar risks/coverages. I love its' ability to retain all client information and quotes as it makes it easy to quickly access past data, update changes, and generate requotes in future years. I rely on PL Rater daily and it's an integral part of my workflow. Any time I've had an issue, the customer service phone line is quick and they make it really easy to get issues resolved. Review collected by and hosted on G2.com.
The biggest thing that I dislike about PL rating is that I wish the system itself was more intuitive and able to use the information I input in the different screens to automatically populate the additional questions, especially the carrier-specific questions were applicable. The questions for all the carriers is the section that is more tedious and takes the most time. Automating this process, perhaps through AI or other forms of automation, could significantly reduce the time and effort required to finish the quoting process. EX: if I don't check the telematics box on the vehicle page, all of the additional questions relating to telematics will automatically prefill to no or adding an umbrella option to the home coverage page that if I have it checked, all additional questions asking if there will be an umbrella quoted with the account will prefill to yes. (not sure if this is already a feature or if my agency pays for it) Review collected by and hosted on G2.com.
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