--- title: Salesforce Backup & Recover Reviews meta_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 499 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 499 scale: '5' date_modified: '2026-10-02' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Salesforce Backup & Recover Reviews **Vendor:** Salesforce **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.5/5.0 **Total Reviews:** 499 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Salesforce Backup & Recover Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data. ## Salesforce Backup & Recover Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of Salesforce Backup & Recover, finding it simple yet effective after setup. (67 reviews) - Users value the **seamless Salesforce integration** of Backup & Recover, significantly saving time on data management. (43 reviews) - Users appreciate the **dependable data backup and recovery** of Salesforce Backup & Recover, ensuring their data is always secure. (38 reviews) - Users commend the **responsive customer support** of Salesforce Backup & Recover, ensuring smooth setup and guidance throughout usage. (29 reviews) - Users value the **dependable data accuracy** of Salesforce Backup & Recover, ensuring their critical data is consistently protected. (25 reviews) - Users value the **easy restore** feature of Salesforce Backup & Recover, ensuring quick recovery from data corruption issues. (24 reviews) - Users find the **easy setup** of Salesforce Backup & Recover to be a major advantage for effortless maintenance. (24 reviews) - Data Security (20 reviews) - Restore Functionality (20 reviews) - Features (15 reviews) **What users dislike:** - Users find Salesforce Backup & Recover to be **expensive** , especially for larger organizations with frequent backup needs. (23 reviews) - Users find the **backup limitations** of Salesforce Backup & Recover to be a hurdle in meeting compliance needs. (15 reviews) - Users face a **lack of backup for archival purposes** , often needing to use additional solutions for data retention. (9 reviews) - Users face **restore difficulties** with complex data, needing improved workflows and support for smoother experiences. (9 reviews) - Users experience **slow backups** with Salesforce Backup & Recover, causing frustration during data restoration processes. (9 reviews) - Users find the **complexity** of Salesforce Backup & Recover a challenge, affecting usability and learning for new users. (8 reviews) - Difficult Setup (8 reviews) - Learning Curve (8 reviews) - Users find the **poor interface design** of Own from Salesforce to be inconvenient and less user-friendly. (7 reviews) - Time-Consuming (7 reviews) ## Salesforce Backup & Recover Reviews ### 1. Reliable Data Recovery but Needs Error Clarity **Rating:** 4.0/5.0 stars **Reviewed by:** Jason R. | IT Manager/Salesforce Admin, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** I really like Salesforce Backup & Recover because it makes sure my data is always available. When incidents like accidental deletions happen, I feel safe knowing that my data is backed up and can be recovered. It's very valuable for maintaining data within my firm. The initial setup was super easy; you just connect it to the organization and start doing your backups. I think it's great that there are alerts and information, which adds to its usefulness. **What do you dislike about Salesforce Backup & Recover?** I think understanding why certain recoveries don't work is a bit challenging. The errors that are reported aren't very clear, and then you have to reach out to support. It would be helpful to effectively know the most common errors that happen and how to resolve them without having to contact support. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover gives me peace of mind by ensuring our data is safe and recoverable during incidents, such as accidental deletions, which is crucial. ### 2. Intuitive Salesforce Backup & Recover with Convenient Text File Search **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew L. | Senior Enterprise Applications Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 14, 2026 **What do you like best about Salesforce Backup & Recover?** The Salesforce backup & recover product is very intuitive and easy to use. On many occasions, I’ve been able to pull up the text file and locate information that was inadvertently deleted or overwritten, without having to do a full restore. I also find those text files very convenient when I need to search for keywords in my org. **What do you dislike about Salesforce Backup & Recover?** There’s not much to dislike about the Salesforce backup & recovery product. If I had any complaint, it would be that restoring small pieces of data can be difficult. Many times, I find it more efficient to review the backups and restore the missing data myself rather than using the system, because I don’t want to overwrite any data that’s been added since the issue occurred. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recovery provides much-needed peace of mind in case anything catastrophic ever happens to our org. It helps ensure we wouldn’t be down for too long if a disaster occurs, and that we can recover quickly when we need to. ### 3. Essential Protection That Should Be Easier to Afford **Rating:** 5.0/5.0 stars **Reviewed by:** Gayathri K. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 14, 2026 **What do you like best about Salesforce Backup & Recover?** What I like best is the peace of mind of having backup and recovery built specifically for Salesforce. It provides an additional layer of protection for critical business data and metadata and gives organizations a clearer path to recover when something goes wrong, whether from user error, an integration, or an unexpected data issue. **What do you dislike about Salesforce Backup & Recover?** The biggest drawback is the cost for something that many customers assume should be a core part of the Salesforce platform. Backup and recovery is fundamental to protecting critical business data, so having it as an additional product can be difficult to justify, particularly for smaller nonprofits and associations with limited budgets. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover helps protect against data loss from user error, integrations, bad data loads, or unexpected changes. The biggest benefit is having a reliable way to restore critical Salesforce data and metadata quickly, reducing risk, downtime, and the effort required to recover when something goes wrong. ### 4. Strong Backup & Audit Visibility, but Unarchiving Emails Is Still Too Convoluted **Rating:** 3.5/5.0 stars **Reviewed by:** christy s. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 04, 2026 **What do you like best about Salesforce Backup & Recover?** On the backup side of things, I’d say you can set up smart alerts to monitor any data issues. We also have the ability to restore or recover from the source if something goes wrong. Being able to handle corrupted or lost data is really important, because we need to maintain a paper trail for the processes we run in Salesforce. Lastly, we have very strict retention policies at our company, and this gives us clear visibility when audit questions come up and we need answers. **What do you dislike about Salesforce Backup & Recover?** So not as much on the back upside or recovery, but we use the archive feature as well, and we have heard that there are issues that are limitations of the platform from Salesforce and it is really around. Email on archive on archival will fail in certain scenarios, I would say that overtime we’ve seen that this has been reduced, but we find ourselves as admin having to tell our users that they have to go through a very convoluted practice or procedure of on archiving that leads to additional steps they have to take potential to you know accidentally mess up the data in salesforce from the carving process and then having having them have to reach out to us to go in manually do things when this should be something that our user should be able to do without any trouble again this is Ben confirmed this is Unknown platform limitation and a workaround to delete draft emails and retry. The unarchive is not great. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We have a lot of emails back-and-forth on a case it could be you know 50 to 100 emails with very long email chains and it eats up a lot of of the data storage in salesforce even though we have a very large user base. We are still limited by data and salesforce so being able to have the back up so we can follow retention policies and not have to impact the data stories limitations or the performance of the org as well as from the archiving feature that we use it allows us to easily build in any archiving policies utilizing fairly granular data points so that we can say if there is a team that has renewals we wanna have a large a longer archiving policy from the time rate time and date range whereas on the day-to-day that happened really fast and then they’re not really touched again. those can be at archived almost immediately being able to get to that granular level is one of the best benefits. ### 5. Easy Setup and Detailed Reporting, But Needs a Modern Upgrade **Rating:** 3.5/5.0 stars **Reviewed by:** Tridib C. | Senior Specialist - Cloud Services and Software-SFDC, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 13, 2026 **What do you like best about Salesforce Backup & Recover?** Its easy setup and the level of details it shows. Also it's OOTB reporting capability **What do you dislike about Salesforce Backup & Recover?** What I believe it compare to other tool in the market its bit outdated. Need to upgrade it. Need to add more features **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover is helping us mitigate the risk of accidental data loss, user errors, integration failures, and unintended changes during deployments. As our Salesforce platform supports critical business processes, losing customer data, configuration metadata, or records can significantly impact operations and compliance requirements. By implementing Salesforce Backup & Recover, we now have automated backups, faster recovery capabilities, and greater confidence during releases and data migrations. The solution reduces downtime, improves business continuity, supports audit and compliance requirements, and minimizes the effort required to restore critical data. This enables our teams to focus on delivering business value while ensuring that Salesforce data remains protected and recoverable ### 6. Fast and Quick recovery tool **Rating:** 4.0/5.0 stars **Reviewed by:** Sonia B. | IT operations, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** I like that Salesforce Backup & Recover provides an easy and reliable way to protect critical Salesforce data and recover it when needed. The automated backups and simple recovery process give me confidence that important data can be restored quickly if something goes wrong. **What do you dislike about Salesforce Backup & Recover?** The main area for improvement is greater flexibility and customization in the backup and recovery options. It would also be helpful to have more detailed, in-Salesforce visibility into backup status, available recovery points, and any potential issues, so it’s easier to monitor everything without leaving Salesforce. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It helps protect critical Salesforce data from accidental deletion, data loss, or unwanted changes. Having reliable backups and an easier recovery process reduces risk, saves time during data issues, and gives me more confidence when making changes or deployments in Salesforce. ### 7. Reliable Data Recovery with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Sai K. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** I like the reports, alerts of data updates, and version control of data archived in Salesforce Backup & Recover. It's really helpful that I don't need to monitor what is happening in the system regularly, as it provides all the information needed to secure the data. I also find the setup easy, with a lot of support from the team. **What do you dislike about Salesforce Backup & Recover?** I find the sandbox data seeding and recovery of data with hierarchical relationships to be a bit problematic. It doesn't seem to handle those aspects as smoothly as I would like. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I use Salesforce Backup & Recover to recover lost or deleted data, track updates on records, and get alerts for major events. It provides detailed reports and version control for data, which secures the system without constant monitoring. ### 8. Seamless Salesforce Backups and Easy Restores, but Querying and Retention Flexibility Lag **Rating:** 3.0/5.0 stars **Reviewed by:** Zhe Y. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Salesforce Backup & Recover?** Automated scheduled backups directly integrated within the Salesforce ecosystem, ensuring seamless data protection without leaving the platform. Easy restore options for object-level and record-level data recovery when needed. **What do you dislike about Salesforce Backup & Recover?** Limited querying/search capabilities on the backed-up data itself. Unlike third-party data lake or backup solutions, you cannot easily query historical backup snapshots (e.g., via SOQL or direct SQL) to inspect historical data states without restoring them first. Customization options for backup policies and complex retention schemes could be more flexible. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It solves the risk of accidental data loss, corruption, and compliance gaps by providing native, automated daily backups directly within Salesforce. It benefits us by ensuring business continuity and simplifying data recovery at both the object and record levels without relying on complex, external ETL pipelines or third-party storage infrastructure. ### 9. Peace of Mind for Salesforce Backups and Fast Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak R. | Technical Lead,Software Engineering, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** The biggest benefit for me is the peace of mind of knowing our Salesforce data can be backed up and recovered quickly if something goes wrong. It lowers the risk of data loss and makes the recovery process much simpler. **What do you dislike about Salesforce Backup & Recover?** Setup and configuration can take a while, and the overall experience isn’t as intuitive as it could be. I’d also like more flexibility, along with simpler, more straightforward options for managing backups and recovery. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It helps protect against accidental data loss, unwanted changes, and data corruption. Having reliable backups and a simpler recovery process gives us more confidence, while also reducing the time and effort needed to restore Salesforce data when problems come up. ### 10. Reliable, Automated Salesforce Data Backup with Seamless Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Salesforce Backup & Recover?** Salesforce Backup & Recover provides reliable, automated data protection with straightforward recovery when it’s needed. I especially like how seamlessly it integrates with Salesforce, along with its intuitive interface and its ability to safeguard critical business data. Overall, it helps reduce the risk of data loss, makes the recovery process simpler, and gives teams confidence that their Salesforce data is secure, protected, and available whenever they need it. **What do you dislike about Salesforce Backup & Recover?** The setup and configuration can feel complex for new users. Some of the more advanced features take additional time to learn, and the pricing may be high for smaller organizations. Improving the reporting, adding more customization options, and simplifying recovery workflows would help enhance the overall user experience. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover protects our critical data from accidental deletion, corruption, and other forms of data loss. It streamlines the backup and recovery process, helping reduce operational risk and minimize downtime when issues occur. As a result, our team can maintain business continuity, strengthen data security, and save time by avoiding manual backup work while still being able to recover quickly whenever it’s needed. ### 11. Reliable, Integrated Backup & Recovery for Peace of Mind in Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** What I like best about Salesforce Backup & Recover is the added confidence it provides in protecting critical Salesforce data and metadata. It helps reduce the risk associated with accidental data deletion, configuration changes, or other unexpected issues by providing reliable backup and recovery capabilities. I also like that it is integrated with the Salesforce platform, making data protection easier to manage without relying heavily on separate third-party solutions. **What do you dislike about Salesforce Backup & Recover?** For sandbox seeding, it wouldn't support managed packages data structure. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover helps address the risk of data loss, accidental deletion, and unwanted changes to critical Salesforce data. It provides a reliable way to back up and restore information, which is especially important when managing large volumes of business-critical data and making frequent configuration or process changes. For me, it provides greater confidence when administering and changing the Salesforce environment. It reduces the potential impact of user errors or unexpected issues, supports faster recovery when something goes wrong, and helps protect business continuity. ### 12. Peace of Mind with Automated Backups and Easy Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** What I like most about Salesforce Backup & Recover is the peace of mind it provides by protecting critical Salesforce data and metadata. The automated backups, easy recovery options, and centralized visibility make it easier to recover from accidental deletions, data corruption, or unexpected changes without disrupting business operations. **What do you dislike about Salesforce Backup & Recover?** One area that could be improved is the user experience and ease of configuration. Some backup and recovery settings can feel complex for new users, and clearer guidance, simpler workflows, and more intuitive navigation would make the product easier to use. Additional flexibility around backup scheduling and reporting would also be helpful. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover helps protect critical Salesforce data and metadata from accidental deletion, unwanted changes, and data loss. It provides reliable backups and recovery capabilities, which reduces the risk of losing important business information and gives our team greater confidence when making changes or managing data. It also helps minimize downtime and the effort required to recover data when issues occur. ### 13. Great Anonymization and Searchable Backup, but Needs More Learning Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** October 16, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesforce Backup & Recover?** Anonymization, searchable backup are great features **What do you dislike about Salesforce Backup & Recover?** Need for more trails to learn and understand **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Daily backups, governance ### 14. Powerful Record-Level Recovery, but the UI Could Be More Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** The recovery part is what really shines. It's possible to narrow it down to a few records as needed instead of having to do a full restore to repair them. The fact that it automatically rebuilds all relationships between records is also what makes this a stronger choice than a standard data backup solution. **What do you dislike about Salesforce Backup & Recover?** The user interface could use some work to make it more intuitive and the solution can get expensive quite quickly for large data volumes. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Prior to deploying Backup & Recover, my client was relying on occasional manual backups, which were insufficient to properly mitigate the risk of data loss and would have taken days to recover if needed. As Salesforce began to scale, we deployed the solution which instantly mitigated the risk and has proven useful on several occasions for restoring small amounts of records. ### 15. Peace of Mind with Seamles effort **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel L. | Marketing Automation Project Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** What I like most is the peace of mind it provides. Backups are automated and integrated directly into Salesforce, and recovering data is relatively straightforward when something goes wrong. **What do you dislike about Salesforce Backup & Recover?** The main downside is the cost, especially for organizations that already have significant Salesforce licensing expenses. The configuration and recovery options could also be more intuitive and flexible. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover helps protect critical business data against accidental deletion, incorrect updates, or other data loss scenarios. It reduces operational risk and gives us a reliable way to restore information when needed without relying on manual backup processes. ### 16. Secure Data and Effortless Setup—Zero Issues So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay H. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** I love the confidence it gives us, knowing our data is secure. **What do you dislike about Salesforce Backup & Recover?** Nothing—it's been so easy to use and set up that there really isn’t anything to dislike. We haven’t had a single issue using it to date. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We had Pardot in May 2019, and if you remember that time, you know what a pain it was to get our profiles rebuilt. If we’d had a backup then, we could have had the org back up and running in no time. That’s why having a backup matters to us now—it gives us real confidence in our data. ### 17. Effortless Security and Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Luciano C. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** I like Salesforce Backup & Recover because of its integration with the same platform and the practicality it offers. It's easier to use and install, and the developers and managers of the platform are already familiar with how it operates, which makes it even more valuable. **What do you dislike about Salesforce Backup & Recover?** Nothing **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I use Salesforce Backup & Recover to ensure security for all my orgs and employees. The integration is seamless because it's on the same platform, and it's user-friendly for developers and managers. It's easier to use and install than other platforms I've tried. ### 18. Reliable Salesforce Backups, but Setup Could Be Simpler **Rating:** 3.5/5.0 stars **Reviewed by:** Lais A. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** I like how easy it is to protect critical Salesforce data and restore it when needed. The automated backups provide peace of mind and reduce the risk of data loss. **What do you dislike about Salesforce Backup & Recover?** The setup and configuration can feel a bit complex at first, especially for users who are not very technical. More guidance and a simpler user experience would be helpful. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The setup and configuration can feel a bit complex at first, especially for users who are not very technical. More guidance and a simpler user experience would be helpful. ### 19. Granular Recovery with Compliance Edge **Rating:** 4.0/5.0 stars **Reviewed by:** Parth S. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** May 13, 2026 **What do you like best about Salesforce Backup & Recover?** I appreciate the granularity of recovery in Salesforce Backup & Recover. Being able to restore at the record level rather than opting for a full org restore really changes the operational risk profile for enterprise clients. I find the version comparison feature genuinely useful; it lets me understand the impact of an incident before committing to a restore. The native nature of the tool to Salesforce is significant as it means that data doesn't leave Salesforce, simplifying data lineage documentation and reducing the attack surface. The automated scheduling is another highlight because it ensures backups run consistently without manual intervention, which is crucial in regulated environments. Lastly, the fact that sensitive fields remain within the Salesforce security boundary during backups is important for compliance with GDPR and HIPAA. **What do you dislike about Salesforce Backup & Recover?** A few genuine areas for improvement. First, scope coverage: Salesforce Backup & Recover primarily addresses structured CRM data, but an enterprise org's risk profile includes unstructured content too — files, attachments, Knowledge articles, CMS content for Experience Cloud sites. For clients using Experience Cloud with a headless CMS or third-party content platforms, the backup strategy for that content layer has to be handled separately, which increases architectural complexity. Second, the interface and tooling operates outside the standard Salesforce UI, which adds friction for admin teams who aren't deeply technical. Simpler, in-console workflows for common recovery scenarios would reduce time-to-recovery when every minute matters. Third — and this is a broader architectural observation rather than a product critique — Backup & Recover is one layer of a data protection strategy, not the complete answer. Clients sometimes treat it as comprehensive coverage when it still needs to be paired with: a data archival strategy to manage storage consumption, field-level encryption for the most sensitive data, event monitoring and shields for breach detection, and where appropriate, external backup tooling like AWS Backup or Ownbackup for organisations that need multi-cloud redundancy or faster RPO/RTO guarantees than the native product provides. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I use Salesforce Backup & Recover for point-in-time, object-level recovery to manage data loss and corruption, meeting compliance and audit requirements, and as a safety net during change management, which gives confidence and accelerates delivery. ### 20. Granular, Reliable Data Recovery with Full Control in Salesforce Backup & Recover **Rating:** 5.0/5.0 stars **Reviewed by:** Eder S. | Soluções Salesforce, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about Salesforce Backup & Recover?** What I like most about Salesforce Backup & Recover is the level of control it provides over data protection and recovery. Instead of relying on basic export tools, it allows us to maintain consistent backups and restore data in a much more granular and reliable way. A key advantage is the ability to compare data versions and selectively restore records, which is extremely useful in scenarios involving accidental deletions or incorrect updates caused by integrations or user actions. This significantly reduces the risk of data loss and minimizes the impact of incidents, giving more confidence when managing large volumes of data and complex environments. **What do you dislike about Salesforce Backup & Recover?** One aspect that could be improved in Salesforce Backup & Recover is the overall usability and accessibility of the solution. Since it operates outside of the standard Salesforce interface, it can feel less intuitive to navigate and requires additional effort to manage compared to native tools. In practice, this can slow down adoption, especially for teams that are used to working directly within the Salesforce environment. Additionally, setting up and managing backup policies and restore processes may require a deeper understanding, which can increase the dependency on more technical users. A more seamless integration with the core Salesforce interface and simpler configuration workflows would help improve usability and make the tool more accessible for a broader range of users. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover helps us address the risk of data loss and lack of reliable recovery options in complex environments. Before that, we relied on basic export tools and limited recovery features, which were not sufficient for handling large-scale data issues or accidental changes. With Backup & Recover, we can maintain consistent backups and restore data at a much more granular level. This is especially valuable in scenarios involving accidental deletions, incorrect updates from integrations, or data corruption, where we need precise control over what to recover. As a result, we’ve reduced the risk of permanent data loss, improved our ability to respond quickly to incidents, and gained more confidence when managing critical data and high-volume environments. ### 21. Powerful Backup & Compliance in Salesforce, Though Setup and UI Can Feel Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Krish T. | defveloper, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 17, 2026 **What do you like best about Salesforce Backup & Recover?** Salesforce back up and recover is pretty useful. It helps you archive data more efficiently, so you can free up space in your org. There are also a lot of things you can do when recovering data, which helps you stay more compliant with your organization’s standards. Having it all within the platform makes things easier, instead of dealing with external vendors, and that’s really useful. **What do you dislike about Salesforce Backup & Recover?** I guess it takes a little time to set up and learn, but you can use Trailhead, which is helpful. Also, Salesforce support is useful. If you create Salesforce cases, they can explain the features more intuitively, and they also have documentation that’s pretty useful. Sometimes it can be a little hard to navigate and a bit clunky, but that’s OK for the amount of ROI you get. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It helps the organization stay compliant, and it also lets you recover from data loss or manipulation through automation. For example, if you don’t orchestrate your organization’s sandbox, this can be a solid rollback option. That’s always good to have in your back pocket. Overall, it’s important to have a solution in place so you’re able to recover quickly from mishaps when they happen. ### 22. Intuitive UI with Reliable Backup Security **Rating:** 4.0/5.0 stars **Reviewed by:** Anusha J. | Sr software developer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Backup & Recover?** I like the ease of use and how the UI is really great. It's really good because it shows what's in progress or if something has failed. It lets me see how often we're doing the recovery or the backup and offers different processes or ways to do it. The UI is definitely a game changer. I appreciate that it shows a place where we can actually see all the backups that have been scheduled with nice green colors and lots of text indicating if there is an error. If you dive deeper into it, you can also see what the actual error is. Additionally, I found the basic setup easy and good, and understanding user permissions was easier. **What do you dislike about Salesforce Backup & Recover?** Probably the way of how we see the differences in data or how it can optimize it with more help text. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I use Salesforce Backup & Recover to back up and recover data efficiently, addressing data loss concerns and scheduling backups timely and recursively. It acts as a safety net, ensuring we're not jeopardizing our actual friction data. ### 23. Effortless Setup and Reliable Data Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | Director of Special Projects, Construction, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Backup & Recover?** I like the simplicity of the setup with Salesforce Backup & Recover. It's been easy to work with as a team and to configure the policies, set the schedules, and determine where to implement. The initial setup was quite easy with help from our development team, admins, and the backup and recovery teams, who provided guidance and feedback. They were very easy to work with. Overall, the GitHub tool itself is generally quite nice, and the UI is quite nice. I would definitely recommend it, as it's very easy to work with. **What do you dislike about Salesforce Backup & Recover?** I think it would be nice if there were some additional policies or schedules that could be added that have differentiating factors such as if this happens, then trigger this thing. If that happens, trigger this thing. Otherwise, the UI itself is quite nice. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I use Salesforce Backup & Recover to prevent data loss from failures or attacks and ensure redundancy by backing up fields, values, and records. ### 24. Reliable Backup with Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Rama d. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** I really like the scheduled backups and data storage features of Salesforce Backup & Recover. They ensure that my data and metadata are securely backed up and easily recoverable. The initial setup was also very quick, which was a huge plus for me. **What do you dislike about Salesforce Backup & Recover?** All good **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I use Salesforce Backup & Recover for data and metadata recovery, with features like scheduled backups and data storage keeping my information secure. ### 25. All-in-One In-House Solution That Keeps Things Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Jashuva P. | Consultant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** It’s all in-house, so there’s no need to search across multiple external vendors, and I don’t have to deal with connectivity issues. **What do you dislike about Salesforce Backup & Recover?** There are quite a few restrictions, and at times they force us to rely on third-party solutions to keep moving forward. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It solved critical problem of accidental data loss, mass corruption, and prolonged system downtime caused by human error, rogue automations, or bad code deployments. ### 26. Real-Time, Full-Coverage Data Backups You Can Rely On **Rating:** 4.5/5.0 stars **Reviewed by:** Vankat K. | Sr Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** The ability to back up both data and metadata and restore them quickly is a great feature. It provides peace of mind and helps reduce the risk of data loss. **What do you dislike about Salesforce Backup & Recover?** The product meets our backup and recovery needs well. Additional enhancements around reporting, recovery previews, and proactive alerting would further improve the overall user experience and administration efficiency **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Most effective data backup and provide realtime recovery ### 27. Effortless Backup Setup for Non-Production Orgs at No Extra Cost **Rating:** 5.0/5.0 stars **Reviewed by:** William H. | Salesforce Administrator, Computer Software, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Salesforce Backup & Recover?** Very easy to set up back ups. You can set up back ups for all of your non-production orgs without additional cost. **What do you dislike about Salesforce Backup & Recover?** Permissions need to be continuously kept up to date. Not a hard process, but a constant nag. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Gives you the confidence knowing that your data and metadata is secure no matter what might occur (disaster recovery, malicious changes, accidental changes, etc.,) ### 28. Targeted Restores with Helpful Side-by-Side Comparisons **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Backup & Recover?** It helps me fix small pieces of failure. If there is a section that needs to be restored, I can just fix that, instead of doing traditional recovery, which targets the whole system. Also, a side-by-side comparison to give me an idea of what has been changed or corrupted. **What do you dislike about Salesforce Backup & Recover?** Pricing is very expensive for a small team, with small datasets and workflows. Traditional recovery is better there. Also, my team liked to maintain a backup on a third party instead of having everything on Salesforce to maintain recovery in case Salesforce is down. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It helped my team with downtime reduction on one of the larger applications. Before using Salesforce backup and recovery, in case of incidents, we had to recover the whole system. This took long time and the down time was not acceptable. With Backup and Recover, we can fix the parts that are broken. This reduced the downtime drastically. ### 29. Peace of Mind with Reliable Data Recovery **Rating:** 4.0/5.0 stars **Reviewed by:** Ricardo S. | Project Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** It gives me peace of mind knowing I can recover my data at any time. **What do you dislike about Salesforce Backup & Recover?** Large restores can be slow or a bit complicated. Restoring just a few records is usually straightforward, but when you’re dealing with large datasets or highly related records, it often takes more planning and can take a while to complete. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Accidental deletion, overwriting of good data ### 30. Efficient Backup with Easy Setup, Needs Better Restoration Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Salesforce Backup & Recover?** I like the easy scheduling of backup jobs in Salesforce Backup & Recover. I also appreciate the ability to compare data and metadata between different orgs, which is helpful for disaster recovery testing. The initial setup was easy, which made starting with the tool hassle-free. **What do you dislike about Salesforce Backup & Recover?** Restoring a record becomes difficult when related parent/child records or dependencies are missing. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Salesforce Backup & Recover helps me recover data in case of loss or contamination, and it simplifies comparing data between orgs. I appreciate the easy scheduling of backup jobs and use it for DR testing and backing up sandboxes. ### 31. Solid Backup and Recovery That Works as Expected **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy E. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** It works well. The product serves as a solid backup and recovery solution. **What do you dislike about Salesforce Backup & Recover?** Nothing much to add, really. It works as expected, and I don’t have any real complaints. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Working with critical data and making sure there was a reliable way to access it has been my main focus. The product did what I needed and worked as expected. ### 32. Seamless Salesforce Integration with Effortless Backup and Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Sumanth A. | Salesforce Application Developer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Salesforce Backup & Recover?** Its easily integrated with Salesforce eco system and seamless to backup and recover without being able to use external connections. **What do you dislike about Salesforce Backup & Recover?** We don’t have much control to see the data that is backed up. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We had been using GRAX for backup and recovery but paying a lot more. But with Salesforce solution, its super easy to setup and use. ### 33. Precise Data Recovery Options, but Per-Instance Pricing Adds Up **Rating:** 3.5/5.0 stars **Reviewed by:** Eva A. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** Having a tool that allows us to recover the data and configuration, being able to choose from the exact timeframe you want to recover. **What do you dislike about Salesforce Backup & Recover?** The price, the cost is per instance, so is quite huge instead of having one single price for all. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The configuration could be quite difficult due to allowing a lot of customizations. ### 34. Simple, Intuitive Backups That Are Easy to Read and Manage **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler W. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 14, 2026 **What do you like best about Salesforce Backup & Recover?** Simple, intuitive, moderately effortless, backups are detailed and straightforward to manage. Backups are detailed and easy to read and manage. **What do you dislike about Salesforce Backup & Recover?** Backups are in excel format and need dataloader know-how to restore, which I have but some people may think isn't intuitive. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Migrating from one salesforce instance to another, having reliable data backups in case data is erroneously deleted. ### 35. BackioGreat for Spinning Up Sandboxes and Point-in-Time Recovery, but Metadata Refresh Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Karthikeyan P. | President, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** We have own backup for more than 4 yrs now. Own backup is later acquired by Salesforce. It is very helpful to spin sandboxes and recover from any point. **What do you dislike about Salesforce Backup & Recover?** I wish it could refresh the metadata and identify if anything meant. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** If we issue because of any implementation we can we revert. ### 36. Reliable and Time-Saving Solution Worth Every Penny **Rating:** 5.0/5.0 stars **Reviewed by:** Renato M. | CX and Salesforce Senior Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 18, 2025 **What do you like best about Salesforce Backup & Recover?** It’s a very reliable, low-maintenance solution that gives real peace of mind once it’s up and running. Restoring specific data or metadata is straightforward and saves a lot of time compared to manual backups. I also loved the onboarding project I had with Ashraf — he was amazing, explained everything in great detail, and made sure we fully understood all the features of the tool. That made a huge difference in our adoption. **What do you dislike about Salesforce Backup & Recover?** There’s a bit of a learning curve during the initial setup, and restores on very large data volumes can sometimes feel slow. It’s also not the cheapest option, but the reliability and time savings easily justify the cost. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It helps us protect our Salesforce data and metadata from accidental loss while eliminating the risk and effort of manual recovery. One of our main challenges was having to manually purge data to avoid hitting Salesforce storage limits. With reliable backups in place, we can safely clean up data knowing it can be restored if needed. This saves time, reduces risk, and gives us confidence to manage data and storage more efficiently. ### 37. Seamless Native Salesforce Backups with Granular Restores and Strong Compliance Confidence **Rating:** 4.0/5.0 stars **Reviewed by:** daniel a. | Principal architect, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Backup & Recover?** its native integration with Salesforce, which makes setup and management much simpler compared to third-party tools. The ability to automate backups, track data changes over time, and perform granular restores (at record or field level) is extremely helpful in real-world scenarios. It also provides confidence from a compliance and governance perspective, since data is securely stored within the Salesforce ecosystem. **What do you dislike about Salesforce Backup & Recover?** One downside is that the restore process can still be somewhat complex, especially when dealing with large datasets or highly related records. It may require careful planning to avoid data inconsistencies. Additionally, compared to some third-party solutions, it can feel limited in terms of advanced customization, reporting, or cross-system recovery capabilities. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Overall, it reduces risk and gives teams peace of mind when managing critical business data. ### 38. Easy to Use and Provides Peace of Mind **Rating:** 4.0/5.0 stars **Reviewed by:** Matt B. | Director, Information Systems, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** October 14, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesforce Backup & Recover?** This product is easy to use and offers peace of mind, especially if any data issues arise from integration or data uploads. **What do you dislike about Salesforce Backup & Recover?** Nothing stands out as being a dislike. The product is easy to use. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Provides holistic data backup in case data is corrupted or we run into any issues. ### 39. Peace-of-Mind Salesforce Backups with Straightforward Recovery **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 13, 2026 **What do you like best about Salesforce Backup & Recover?** Its automated, native backups give us peace of mind that our Salesforce data is protected, with straightforward recovery options if something ever gets accidentally deleted or corrupted. **What do you dislike about Salesforce Backup & Recover?** The additional cost on top of existing Salesforce licenses feels steep, and some restore options are less granular than we'd like for quickly fixing small, specific data issues. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It's solving the risk of permanent data loss from accidental deletion or bad updates, and having reliable backups in place has given us confidence to move faster without worrying about irreversible mistakes. ### 40. Reliable Data Backups That Keep Us Protected **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie D. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** It has backed up our data effectively, with no issues. **What do you dislike about Salesforce Backup & Recover?** The user interface isn’t very intuitive, and our developers found it challenging—especially when they needed to restore specific subsets of data. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It has been a great tool to demonstrate that our data is fully backed up and recoverable ### 41. Resilient Data Protection with Easy Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Mateo U. | Math Center Tutoring Intern, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 17, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesforce Backup & Recover?** I use Salesforce Backup & Recover because it provides native integration and gives me peace of mind for mission-critical data. I really appreciate the resilience and trust it offers, as data isn't just information here. It was also very easy to set up, which I find valuable. **What do you dislike about Salesforce Backup & Recover?** I don't like the backup frequency, which is limited to daily backups. In high-velocity environments, where thousands of records are generated every hour, a more frequent backup option would be a significant advantage to minimize the RPO. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I use Salesforce Backup & Recover to protect the integrity of our solutions, helping ensure reliable disaster recovery and maintain trust. Its native integration gives me peace of mind that our mission-critical data is safeguarded. ### 42. Easy Scheduling for Daily, Weekly, and More **Rating:** 4.0/5.0 stars **Reviewed by:** Kenna F. | Customer Service Coordinator, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** It’s easy and you can schedule back daily weekly whatever you need **What do you dislike about Salesforce Backup & Recover?** I feel it could be easier to read. Lots of lines not clear what your looking at **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** If we delete an account in error or a contact we can retrieve it as well ### 43. Saves Time and Effort by Recovering Lost or Corrupted Work **Rating:** 4.5/5.0 stars **Reviewed by:** Eugene W. | Senior Visual Designer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Salesforce Backup & Recover?** It does what you hope and helps recovery of work saving time and effort when things get lost or corrupted **What do you dislike about Salesforce Backup & Recover?** The more closer to time of incident the better of work loss **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Time and effort saved for work that has been done but lost ### 44. Reliable Data Backup with Simple, Secure Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Marcos P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** It delivers reliable data backups and makes recovery straightforward, secure, and easy to manage. **What do you dislike about Salesforce Backup & Recover?** The setup and recovery process can require technical knowledge and careful configuration. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The setup and recovery process may require some technical knowledge and careful configuration to get everything working properly. ### 45. Easy to Use Alerts and Helpful Data Restoration **Rating:** 5.0/5.0 stars **Reviewed by:** Lyndsay M. | Director, Global Head of CRM, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** Easy to use. Easy to set alerts for unexpected large volume changes. Helps with restoring data. **What do you dislike about Salesforce Backup & Recover?** Restoring can be tricky. Would be nice to have a setting to turn off or bypass validation rules, etc. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Immutable copies required for data retention rules and requirements. ### 46. Simple and Direct Data Restoration **Rating:** 5.0/5.0 stars **Reviewed by:** FABIO M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** The ease of restoring data in a simple and direct manner **What do you dislike about Salesforce Backup & Recover?** The platform is simple to use, but I don't like having to connect to another platform that isn't Salesforce **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It helps me if I need to restore information ### 47. Reliable Data Security and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Thiago d. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** I really like that Salesforce Backup & Recover provides "the main solution to restart the information on Salesforce." It's very easy to set up, which I appreciate a lot, as initial setups can sometimes be a hassle. **What do you dislike about Salesforce Backup & Recover?** Nothing **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Recovery experience ### 48. Data security and practicality with maturity in use **Rating:** 4.0/5.0 stars **Reviewed by:** Cássia F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** Data security, practicality, and maturity in use. **What do you dislike about Salesforce Backup & Recover?** The price is a little bit too high in comparison to the use. It should be included in the license. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Security to evolve the platform with new proposals and data models. ### 49. Backup **Rating:** 3.0/5.0 stars **Reviewed by:** Deepak B. | Technology Architect, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Salesforce Backup & Recover?** It brings us to a point where we can run business as usual. **What do you dislike about Salesforce Backup & Recover?** The process takes more time than it should, and it really needs to be tightened up. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It’s really bringing back my confidence in the business. ### 50. Awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Sudeep J. | Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Salesforce Backup & Recover?** It provides automated daily backups, and it’s very easy to deploy. **What do you dislike about Salesforce Backup & Recover?** Seeding data back into the org can be a real pain sometimes. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We have 50 orgs connected to external systems, and they always need continuous, uninterrupted data flow. ## Salesforce Backup & Recover Discussions - [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) - 1 comment, 1 upvote - [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) - 1 comment, 1 upvote - [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) - 1 comment, 1 upvote - [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) - 1 comment - [View Salesforce Backup & Recover pricing details and edition comparison](https://www.g2.com/products/salesforce-backup-recover/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+20%3A41%3A19+-0500&secure%5Bsession_id%5D=711e28c7-62a3-4118-b5e2-ddc67cf46082&secure%5Btoken%5D=8142abf50b07062bf5b4010c9bd0b989eed320a0ce6f945fc0351e23a0068957&format=llm_user) ## Salesforce Backup & Recover Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Salesforce Backup & Recover Alternatives - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (732 reviews) - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) - 4.2/5.0 (211 reviews) - [Backupify](https://www.g2.com/products/backupify/reviews) - 4.2/5.0 (180 reviews)