Salesforce Backup & Recover Reviews & Product Details

It works well. The product serves as a solid backup and recovery solution. Review collected by and hosted on G2.com.

Nothing much to add, really. It works as expected, and I don’t have any real complaints. Review collected by and hosted on G2.com.

Its easily integrated with Salesforce eco system and seamless to backup and recover without being able to use external connections. Review collected by and hosted on G2.com.

We don’t have much control to see the data that is backed up. Review collected by and hosted on G2.com.

Having a tool that allows us to recover the data and configuration, being able to choose from the exact timeframe you want to recover. Review collected by and hosted on G2.com.

The price, the cost is per instance, so is quite huge instead of having one single price for all. Review collected by and hosted on G2.com.

Simple, intuitive, moderately effortless, backups are detailed and straightforward to manage. Backups are detailed and easy to read and manage. Review collected by and hosted on G2.com.

Backups are in excel format and need dataloader know-how to restore, which I have but some people may think isn't intuitive. Review collected by and hosted on G2.com.

We have own backup for more than 4 yrs now. Own backup is later acquired by Salesforce. It is very helpful to spin sandboxes and recover from any point. Review collected by and hosted on G2.com.

I wish it could refresh the metadata and identify if anything meant. Review collected by and hosted on G2.com.

It’s a very reliable, low-maintenance solution that gives real peace of mind once it’s up and running. Restoring specific data or metadata is straightforward and saves a lot of time compared to manual backups. I also loved the onboarding project I had with Ashraf — he was amazing, explained everything in great detail, and made sure we fully understood all the features of the tool. That made a huge difference in our adoption. Review collected by and hosted on G2.com.

There’s a bit of a learning curve during the initial setup, and restores on very large data volumes can sometimes feel slow. It’s also not the cheapest option, but the reliability and time savings easily justify the cost. Review collected by and hosted on G2.com.

its native integration with Salesforce, which makes setup and management much simpler compared to third-party tools. The ability to automate backups, track data changes over time, and perform granular restores (at record or field level) is extremely helpful in real-world scenarios. It also provides confidence from a compliance and governance perspective, since data is securely stored within the Salesforce ecosystem. Review collected by and hosted on G2.com.

One downside is that the restore process can still be somewhat complex, especially when dealing with large datasets or highly related records. It may require careful planning to avoid data inconsistencies. Additionally, compared to some third-party solutions, it can feel limited in terms of advanced customization, reporting, or cross-system recovery capabilities. Review collected by and hosted on G2.com.

This product is easy to use and offers peace of mind, especially if any data issues arise from integration or data uploads. Review collected by and hosted on G2.com.

Nothing stands out as being a dislike. The product is easy to use. Review collected by and hosted on G2.com.

Its automated, native backups give us peace of mind that our Salesforce data is protected, with straightforward recovery options if something ever gets accidentally deleted or corrupted. Review collected by and hosted on G2.com.

The additional cost on top of existing Salesforce licenses feels steep, and some restore options are less granular than we'd like for quickly fixing small, specific data issues. Review collected by and hosted on G2.com.

It has backed up our data effectively, with no issues. Review collected by and hosted on G2.com.

The user interface isn’t very intuitive, and our developers found it challenging—especially when they needed to restore specific subsets of data. Review collected by and hosted on G2.com.