--- title: Salesforce Backup & Recover Reviews meta_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 499 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 499 scale: '5' date_modified: '2026-10-21' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Salesforce Backup & Recover Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Salesforce Backup & Recover Reviews (499)

View 1 Video Reviews
Reviews

Salesforce Backup & Recover Reviews (499)

View 1 Video Reviews
4.5
499 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable data protection offered by this product, highlighting its intuitive interface and automated backup features that provide peace of mind. Many appreciate the ability to perform granular restores, which simplifies data recovery processes. However, a common concern is the high cost, which can be a barrier for smaller organizations.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Easy Backup Scheduling That Just Works"
5/5
What do you like best about Salesforce Backup & Recover?

You can schedule your backups whenever your company needs them. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The cost you need to pay for the GE company, and for using specialized people. Review collected by and hosted on G2.com.

Derrick S.
DS
Derrick S.
Director of Infrastructure / Salesforce Administrator
Small-Business (50 or fewer emp.)
"Fantastic Onboarding—Up and Running with CRM and Compliance on Day One"
5/5
What do you like best about Salesforce Backup & Recover?

The onboarding specialist (Ashraf Bade) did such a great job on our first meeting taught me so much that I was able to get our CRM and compliance on the first day. Fantastic onboarding. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Nothing! It is the best thing we could have onboarded to help us Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Automated Backups and Easy Data Restoration for Peace of Mind"
5/5
What do you like best about Salesforce Backup & Recover?

Automated backups and straightforward data restoration help protect critical Salesforce data from accidental deletion, data corruption, or unwanted changes Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

setup and recovery process feels more complex than it needs to be Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great Salesforce-Native Functionality, but Pricing Needs to Be More Competitive"
3/5
What do you like best about Salesforce Backup & Recover?

Being native to Salesforce the functionality is as good as it is part of the core function Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The pricing is a deal breaker. Needs to be more competitive. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Seamless Automated Backup and Recovery"
5/5
What do you like best about Salesforce Backup & Recover?

The product works seamlessly. Ability to do automated backup and recovery Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

SSO doesn’t work smoothly and there are still vestiges of it being OwnBackup vs a true Salesforce product Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Peace of Mind with Reliable Metadata and Data Restore"
4/5
What do you like best about Salesforce Backup & Recover?

Peace

Of

Mind to be able to restore metadata and data Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

It can be difficult to learn at first, but once you get the hang of it, it’s great. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy to Understand, Reliable Data and Easy Recovery When Needed"
4.5/5
What do you like best about Salesforce Backup & Recover?

Easy to understand and to recover data if necessary. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The platform is user friendly and I don’t have many suggestions. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Secure Within Salesforce Trust Boundaries"
4/5
What do you like best about Salesforce Backup & Recover?

One advantage of Salesforce backup and recovery is that compared to other tools, it is already within the Salesforce Trust boundaries. That means, once you login, all the authentication is done by Salesforce compared to other tools where you have to separatelyn login. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Compared to other tools i've tried like Gearset, I cannot do a comparison on the field value level when preparing for a restore. The other tool allows me to do drill down on the the field level value. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Plenty of Options, but Priced High"
3.5/5
What do you like best about Salesforce Backup & Recover?

Ease of use and available options that Salesforce offers Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Very high price compared to other providers with competitive features Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use Backup That Keeps My Data Secure"
5/5
What do you like best about Salesforce Backup & Recover?

Easy to use. I feel secure that my data is being backed up Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Sometimes it can be hard to locate data to restore Review collected by and hosted on G2.com.

Questions about Salesforce Backup & Recover? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Moses K.
MK
Moses Kitimbo
•
Last activity about 3 years ago

How can I become Ownbackup agent?

GU
Guest User

What is OwnBackup used for?

0 Upvotes
0
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$
Salesforce Backup & Recover Comparisons
Salesforce Backup & Recover Features
Real-time Sync
Storage Capacity
Remote Backup
SaaS Application Variety
Storage Formats
File Sharing
Security Standards
Encrypted Storage
Cross-system Integration