G2 reviewers report that Salesforce Backup & Recover stands out for its reliability and low maintenance, providing users with peace of mind once implemented. Users appreciate the straightforward process of restoring specific data or metadata, which saves significant time compared to manual backups.
Users say that Odaseva offers a unique console for monitoring backups, allowing for a comprehensive overview of all backup activities in one view. This feature is particularly praised for its ability to help users plan execution and check contract limits effectively.
Reviewers mention that Salesforce Backup & Recover excels in ease of use, with many highlighting the intuitive onboarding process that simplifies implementation. This has led to a smoother transition for teams, making it easier to get up and running quickly.
According to verified reviews, Odaseva is recognized for its dedicated customer support, which users find helpful during the implementation phase. This level of support can be crucial for enterprises looking for a scalable backup solution.
Users highlight that Salesforce Backup & Recover's ability to reduce storage in the main Salesforce org is a significant benefit. Having archived data accessible directly on the record page enhances the user experience by making it easier to track previous information.
G2 reviewers note that while both products have high-quality support, Odaseva's support quality is rated slightly higher. However, Salesforce Backup & Recover's overall user satisfaction is significantly greater, as reflected in its much higher G2 Score and total number of reviews.
Pricing
Entry-Level Pricing
Odaseva
No pricing available
Salesforce Backup & Recover
No pricing available
Free Trial
Odaseva
No trial information available
Salesforce Backup & Recover
Free Trial is available
Ratings
Meets Requirements
9.3
34
9.3
236
Ease of Use
8.6
35
9.0
318
Ease of Setup
8.7
31
9.0
278
Ease of Admin
8.8
30
9.3
204
Quality of Support
9.6
34
9.2
214
Has the product been a good partner in doing business?
What is the best way for scheduling? And location based backup
1 Comment
MK
Hi Sheeba! If you're looking to speak to an expert at Odaseva, please don't hesitate to reach out to contact@odaseva.com. Read more
What are you plans for adding Survey Object to restore process?
1 Comment
MK
Thank you for your review Eric! We do support Survey Objects in the backup and restore process. Please contact our support to help troubleshoot. You can...Read more
Why only few options are available for deploying metadata from one Environment to the other
1 Comment
GC
Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.
In my personal...Read more
What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?
1 Comment
GV
Hi Jordan,
My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have...Read more
when is the new version go live?
1 Comment
LR
Hey Dor,
OwnBackup is a SaaS application with updates provided automatically. Any major updates will be communicated to all customers.
Information...Read more
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