--- title: Salesforce Backup & Recover Reviews meta\_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 415 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup ---

# Salesforce Backup & Recover Reviews & Product Details

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Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data.

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Product Website
Salesforce Backup & Recover
Seller
[Salesforce](https://www.g2.com/sellers/salesforce)
Discussions
[Salesforce Backup & Recover Community](https://www.g2.com/products/salesforce-backup-recover/discuss)
Languages Supported

German, English, French, Hebrew

Solution Type

Best-of-Breed

Overview by
Mike Melone

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/salesforce-backup-recover/pricing)

## Salesforce Backup & Recover Integrations
(2)

What do users say about integrations?

Verified by Salesforce Backup & Recover

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)

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 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

10/15/2025

"Reliable Salesforce Backup with Some Usability Challenges"

4.5/5

What do you like best about Salesforce Backup & Recover?

Own empowers our Salesforce org with reliable, automated backup and recovery, giving us complete peace of mind against data loss. Its intuitive interface and seamless integration make it an essential part of our Salesforce ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The platform can feel overly complex at times, with a steep learning curve for new users. Performance and usability could be improved, especially when managing large datasets or integrations. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Own helps automate and simplify data backup and recovery in Salesforce, giving us peace of mind and ensuring business continuity. It saves time, reduces manual effort, and protects critical customer data from accidental loss or corruption. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

IM

Irwin M.

Mid-Market (51-1000 emp.)

10/14/2025

"Easy Automated Backups"

5/5

What do you like best about Salesforce Backup & Recover?

Own is a set it and forget it backup solution that runs regularly and without an extensive setup process. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

You aren’t able to compare different periodic backups to provide a snapshot comparison of changes. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

We have an incident where our data was corrupted due to a bad actor. Fortunately, we could easily compare our changes between backups and restore the Customer records. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/14/2025

"Easy Setup, Excellent Support, and Peace of Mind"

5/5

What do you like best about Salesforce Backup & Recover?

Setup was very easy, between the resources provided and the incredibly quick and helpful support team. The platform has given us a lot of peace of mind working with third party developers, especially the anonymization feature! Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

No one on our team has any complaints thus far, and we’ve had the platform for a few months now! Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Resource for disaster recovery was our main selling point, but anonymization and data seeding has helped enormously in providing third party developers a sandbox to work in without compromising our clients’ financial info - especially since we work with several high profile clients Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Aadesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh P.")
AP

Aadesh P.

BI Analytics Manager - GTM - Enterprise Data

Enterprise (\> 1000 emp.)

10/15/2025

"Comprehensive Data Protection, but Cost and Connectivity Concerns"

5/5

What do you like best about Salesforce Backup & Recover?

suite of data protection and management solutions that was acquired by Salesforce and is now integrated into its product suite Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

potential limited mobile functionality, the cost of additional features or storage, and a dependency on internet connectivity, similar to the platform itself Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

intuitive interface, automated backups, and seamless integration with Salesforce, which provides reliable data protection and simplified data management Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![saran K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "saran K.")
SK

saran K.

Business Analyst

Mid-Market (51-1000 emp.)

10/14/2025

"Reliable Salesforce Data Protection, but Costs Rise with Scale"

5/5

What do you like best about Salesforce Backup & Recover?

Own from Salesforce offers automated backups and rapid recovery to protect critical Salesforce data. It ensures business continuity, compliance, and easy data restoration. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

It can get expensive at scale (many users, large data volumes). Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Data loss, corruption, or accidental deletion

Own provides automated, frequent backups of Salesforce data and metadata to protect against human error, bad code, integration issues, etc. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic Review from Pop Up

 ![James H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James H.")
JH

James H.

Senior Systems Admin

Mid-Market (51-1000 emp.)

1/27/2025

"OneSource Virtual utilization of Own project suite"

5/5

What do you like best about Salesforce Backup & Recover?

We love all the products we use (backup, archive, replicate, most recently Secure, and seeding/anonymization). Each niche application provides their own specialized function to our business operation and continuity plan. We've most recently been heavily engaged in Secure to optimize our org (data classification, security risks, profiles & permission sets review, etc.). Without it, each project would be immensely more time consuming/research oriented.

Customer support has always been top tier (contract level) with immediate and quick responses. With our TAM utilization, we've been able to really engage and further enhance our use of the project suite. We're looking forward to further engagement to optimize our org w/ all the applications provided. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

We were peripheral users of the project suite for a long time (premier support with no TAM). We only reached out when there was a problem, but never engaged w/ the company to further enhance our abilities/relationship. This past year (2024) was eye-opening and has been a game-changer heading into 2025 (various projects on our company roadmap that can be accomplished w/ Own). I think the initial interactions were minimal which left gaps on our side that we had to look around for options to address. I think having yearly reviews of current contracts and suggestions for improvements (TAM involvement), would have saved a bunch of time (scouring SF wondering what everyone else was doing, instead of going to the source who had these answers/suggestions). Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Own Secure has been doing wonders for our org in regards to Data Classification & permission sets/profiles security. As we look to further "secure" our org, it's important to know what fields are sensitive, etc. and who sees what. With the Salesforce initiative to sunset profiles, Secure has been a huge help in identifying existing permissions while we work w/ our TAM to further improve our permission classifications.

Archive has also been a huge help in cleaning up our org by removing potentially sensitive data from our SF instance, while still being able to report on it via the archive widget on the account.

We're in the process of using seeding to further automate our refresh processes, but still need to work with our TAM to create the perfect template for each sandbox Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Harsha B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsha B.")
HB

Harsha B.

Tableau/Salesforce Developer

Mid-Market (51-1000 emp.)

10/14/2025

"Seamless Backup, but Pricing and Usability Need Improvement"

4.5/5

What do you like best about Salesforce Backup & Recover?

The process of backing up and retrieving data is seamless. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The pricing and licensing, as well as the user interface and overall usability, are important aspects to consider. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Own addresses this issue by offering comprehensive, automated daily backups of Salesforce data and metadata. This ensures that you can restore your information quickly and accurately whenever a problem arises. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![chaitanya p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chaitanya p.")
CP

chaitanya p.

Manager, IT Business Applications

Enterprise (\> 1000 emp.)

10/15/2025

"Great product"

4/5

What do you like best about Salesforce Backup & Recover?

Helps with back up and recovery when you need it most Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Seeding doesn’t work effectively sometimes Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Restore corrupt data Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/15/2025

"Great for Data Backup and Restore, but Data Seeding Needs Improvement"

4/5

What do you like best about Salesforce Backup & Recover?

It's really helpful to have a backup for data, especially since the Salesforce audit trail is quite limited. I also appreciate having the ability to restore or "revive" data when needed. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The data seeding process feels incomplete. When I seed an account, I expect not only all directly related records to be included, but also the records connected to those related objects to be added automatically. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

We primarily use it for backing up our data. Additionally, it assists us in managing the data we require for testing purposes in our sandboxes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/15/2025

"Essential for Salesforce, but needs better record change history tracking"

5/5

What do you like best about Salesforce Backup & Recover?

Must have for every Salesforce org. Really useful. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

It is a shame that it doesn't have an easy way to view the history of all changes to a single record Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

This tool is useful for recovering data that has been overwritten. It also assists in analyzing what changes occurred to a record. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

## Questions about Salesforce Backup & Recover? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Salesforce Backup & Recover
](https://www.g2.com/products/salesforce-backup-recover/discussions/new)

 ![Moses K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses K.")
MK

Moses Kitimbo
•
Last activity almost 3 years ago

How can I become Ownbackup agent?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent)

GU

Guest User

What is OwnBackup used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-ownbackup-used-for)

[
View all Discussions
](https://www.g2.com/products/salesforce-backup-recover/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

12 months

### Average Discount

11%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/salesforce-backup-recover/pricing)

## How much does Salesforce Backup & Recover cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 40 purchases.

Get Price Estimate

Salesforce Backup & Recover Comparisons

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##### 
##### Salesforce Backup & Recover Features

Functionality

Real-time Sync

Storage Capacity

Remote Backup

Compatibility 

SaaS Application Variety

Storage Formats

Management

File Sharing

Security Standards

Encrypted Storage

[
View More Features
](https://www.g2.com/products/salesforce-backup-recover/features)

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##### Categories on G2

[SaaS Backup](https://www.g2.com/categories/saas-backup)

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