Salesforce Backup & Recover Reviews & Product Details

Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data.

Product Website

Seller

Salesforce

Discussions

Salesforce Backup & Recover Community

Languages Supported

German, English, French, Hebrew

Product Description

Own is a data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics 365, Own enables customers around the world to truly own the data that powers their business. It’s their platform. It’s your data. Own it.

Overview by

Graham Russell

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Salesforce Backup & Recover Media

Salesforce Backup & Recover Demo - Backup Dashboard

Drill into the details of any org's backup activities. Access your latest backup, adjust API usage, monitor backup history, and manage alerts and notifications.

Salesforce Backup & Recover Demo - Backup On Demand

Instantly back up an entire org or specific objects in your Salesforce environment. Capture data immediately before and after projects like deployments or mass record updates, then compare changes to identify accidental deletions or corruptions that may have occurred. Automated daily backups mean...

Salesforce Backup & Recover Demo - Configurable Smart Alerts

Configure thresholds to identify statistical outliers from normal business activities. Customize alerts to uncover significant changes to specific objects and the number of records added, removed, or modified.

Salesforce Backup & Recover Demo - Data and Metadata Compare

Compare two backups to identify changes to records, fields and/or metadata. Select any two snapshots from your history to locate data that was added, deleted, or changed between the backups. Isolate precise metadata changes between backups.

Salesforce Backup & Recover Demo - Continuous Data Protection

Generate on-demand backups at specific points of time in the past, immediately before and after incidents, to avoid the potential of unrecoverable data.

Salesforce Backup & Recover Demo - Precision Repair

Recover the exact data you need from any backup in your history without affecting valid data added since the backup occurred. Data relationships remain intact regardless of how many levels deep they go. In no time, your org will look like the problem never happened. We make the restore process ea...

Official Downloads

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The Complete Data Backup and Recovery Guide for Salesforce

Interactive Demo

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Russell Y.

Enterprise (> 1000 emp.)

10/14/2025

"Effortless and Efficient—Set It and Forget It"

4.5/5

What do you like best about Salesforce Backup & Recover?

After setup I haven’t had to think about it much at all. It runs itself very efficiently. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Nothing, Own does a great job for everything I need. Review collected by and hosted on G2.com.

Nilesh K.

Data Architect

Enterprise (> 1000 emp.)

10/14/2025

"Powerful and User-Friendly Tool Still in Proof of Concept Phase"

4/5

What do you like best about Salesforce Backup & Recover?

This tool is quite powerful and user-friendly. However, it's important to note that it is still in the proof of concept phase. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I haven't explored all the features yet, so I don't have much to say at this point. Review collected by and hosted on G2.com.

Indra Deepak V.

Enterprise (> 1000 emp.)

10/16/2025

"Great Backup and Restore Speed, but Needs On-Demand Restore Option"

5/5

What do you like best about Salesforce Backup & Recover?

The ease of backing up and restoring at a desirable pace is amazing Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The fact that we need to do a back to backup image compare rather than on demand restore Review collected by and hosted on G2.com.

Prakash M.

Salesforce Administrator / Developer

Mid-Market (51-1000 emp.)

10/14/2025

"Great Data Backup Process, but Ownback UI Needs Improvement"

5/5

What do you like best about Salesforce Backup & Recover?

This is regarding the process of backing up data from any source. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The UI for ownback still needs more work. It could be improved to provide a better user experience. Review collected by and hosted on G2.com.

Nathan G.

MLS Project Manager

Mid-Market (51-1000 emp.)

10/16/2025

"Reliable Data Storage and Replication with No Downsides"

5/5

What do you like best about Salesforce Backup & Recover?

The ability to safely store are replicated data in an external location Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I really can’t think of anything I don’t like about own. Review collected by and hosted on G2.com.

Jakob D.

Mid-Market (51-1000 emp.)

10/15/2025

"Powerful Tool with a Steep Setup Curve"

5/5

What do you like best about Salesforce Backup & Recover?

Great tool, takes some time to set up. Once that’s done it does it’s job perfectly Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The setup can be somewhat complicated depending on the complexity of the org Review collected by and hosted on G2.com.

Chad D.

Sr Salesforce Administrator

Mid-Market (51-1000 emp.)

9/11/2023

"Excellent experience since Day 1"

5/5

What do you like best about Salesforce Backup & Recover?

The user interface and experience is one of the biggest highlights of OwnBackup. Each step along the way, the interface presents the good and the "issues" that you might be facing. You can identify problems - whether related to login or permissions - quickly and address most with relative ease. The dashboard, the updates, the reports are all top notch! Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I have not experienced much that I dislike about OwnBackup. Tracing issues with permissions take time, as can making bulk updates to the related profile for the automated user. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Prior to OwnBackup, our backup/recovery/restoration process involved the standard Salesforce Data Extracts on a weekly basis. This is incredibly inefficient, as I am sure folks know! Our first order of business with OwnBackup was to establish the regular backup cadence to address that need. We have been able to expand our use of sandboxes by using sandbox seeding, to ensure our 3rd party vendor has applicable information without compromising our customer information!

We are also looking into the OwnBackup Secure product to further improve our current security setup. Review collected by and hosted on G2.com.