--- title: Salesforce Backup & Recover Reviews meta_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 499 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 499 scale: '5' date_modified: '2026-10-21' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Salesforce Backup & Recover Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Salesforce Backup & Recover Reviews (499)

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Reviews

Salesforce Backup & Recover Reviews (499)

View 1 Video Reviews
4.5
499 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable data protection offered by this product, highlighting its intuitive interface and automated backup features that provide peace of mind. Many appreciate the ability to perform granular restores, which simplifies data recovery processes. However, a common concern is the high cost, which can be a barrier for smaller organizations.

Pros & Cons

Generated from real user reviews
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Krish T.
KT
Krish T.
defveloper
Small-Business (50 or fewer emp.)
"Powerful Backup & Compliance in Salesforce, Though Setup and UI Can Feel Clunky"
3.5/5
What do you like best about Salesforce Backup & Recover?

Salesforce back up and recover is pretty useful. It helps you archive data more efficiently, so you can free up space in your org. There are also a lot of things you can do when recovering data, which helps you stay more compliant with your organization’s standards. Having it all within the platform makes things easier, instead of dealing with external vendors, and that’s really useful. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I guess it takes a little time to set up and learn, but you can use Trailhead, which is helpful. Also, Salesforce support is useful. If you create Salesforce cases, they can explain the features more intuitively, and they also have documentation that’s pretty useful. Sometimes it can be a little hard to navigate and a bit clunky, but that’s OK for the amount of ROI you get. Review collected by and hosted on G2.com.

AJ
Anusha J.
Sr software developer
Mid-Market (51-1000 emp.)
"Intuitive UI with Reliable Backup Security"
4/5
What do you like best about Salesforce Backup & Recover?

I like the ease of use and how the UI is really great. It's really good because it shows what's in progress or if something has failed. It lets me see how often we're doing the recovery or the backup and offers different processes or ways to do it. The UI is definitely a game changer. I appreciate that it shows a place where we can actually see all the backups that have been scheduled with nice green colors and lots of text indicating if there is an error. If you dive deeper into it, you can also see what the actual error is. Additionally, I found the basic setup easy and good, and understanding user permissions was easier. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Probably the way of how we see the differences in data or how it can optimize it with more help text. Review collected by and hosted on G2.com.

Ben C.
BC
Ben C.
Director of Special Projects
Construction
Mid-Market (51-1000 emp.)
"Effortless Setup and Reliable Data Protection"
5/5
What do you like best about Salesforce Backup & Recover?

I like the simplicity of the setup with Salesforce Backup & Recover. It's been easy to work with as a team and to configure the policies, set the schedules, and determine where to implement. The initial setup was quite easy with help from our development team, admins, and the backup and recovery teams, who provided guidance and feedback. They were very easy to work with. Overall, the GitHub tool itself is generally quite nice, and the UI is quite nice. I would definitely recommend it, as it's very easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I think it would be nice if there were some additional policies or schedules that could be added that have differentiating factors such as if this happens, then trigger this thing. If that happens, trigger this thing. Otherwise, the UI itself is quite nice. Review collected by and hosted on G2.com.

Rama d.
RD
Rama d.
Mid-Market (51-1000 emp.)
"Reliable Backup with Effortless Setup"
5/5
What do you like best about Salesforce Backup & Recover?

I really like the scheduled backups and data storage features of Salesforce Backup & Recover. They ensure that my data and metadata are securely backed up and easily recoverable. The initial setup was also very quick, which was a huge plus for me. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

All good Review collected by and hosted on G2.com.

Jashuva P.
JP
Jashuva P.
Consultant
Mid-Market (51-1000 emp.)
"All-in-One In-House Solution That Keeps Things Simple"
4/5
What do you like best about Salesforce Backup & Recover?

It’s all in-house, so there’s no need to search across multiple external vendors, and I don’t have to deal with connectivity issues. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

There are quite a few restrictions, and at times they force us to rely on third-party solutions to keep moving forward. Review collected by and hosted on G2.com.

Vankat K.
VK
Vankat K.
Sr Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Real-Time, Full-Coverage Data Backups You Can Rely On"
4.5/5
What do you like best about Salesforce Backup & Recover?

The ability to back up both data and metadata and restore them quickly is a great feature. It provides peace of mind and helps reduce the risk of data loss. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The product meets our backup and recovery needs well. Additional enhancements around reporting, recovery previews, and proactive alerting would further improve the overall user experience and administration efficiency Review collected by and hosted on G2.com.

William H.
WH
William H.
Salesforce Administrator
Computer Software
Enterprise (> 1000 emp.)
"Effortless Backup Setup for Non-Production Orgs at No Extra Cost"
5/5
What do you like best about Salesforce Backup & Recover?

Very easy to set up back ups. You can set up back ups for all of your non-production orgs without additional cost. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Permissions need to be continuously kept up to date. Not a hard process, but a constant nag. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Targeted Restores with Helpful Side-by-Side Comparisons"
4/5
What do you like best about Salesforce Backup & Recover?

It helps me fix small pieces of failure. If there is a section that needs to be restored, I can just fix that, instead of doing traditional recovery, which targets the whole system. Also, a side-by-side comparison to give me an idea of what has been changed or corrupted. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Pricing is very expensive for a small team, with small datasets and workflows. Traditional recovery is better there. Also, my team liked to maintain a backup on a third party instead of having everything on Salesforce to maintain recovery in case Salesforce is down. Review collected by and hosted on G2.com.

Ricardo S.
RS
Ricardo S.
Project Manager
Mid-Market (51-1000 emp.)
"Peace of Mind with Reliable Data Recovery"
4/5
What do you like best about Salesforce Backup & Recover?

It gives me peace of mind knowing I can recover my data at any time. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Large restores can be slow or a bit complicated. Restoring just a few records is usually straightforward, but when you’re dealing with large datasets or highly related records, it often takes more planning and can take a while to complete. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Efficient Backup with Easy Setup, Needs Better Restoration Support"
4/5
What do you like best about Salesforce Backup & Recover?

I like the easy scheduling of backup jobs in Salesforce Backup & Recover. I also appreciate the ability to compare data and metadata between different orgs, which is helpful for disaster recovery testing. The initial setup was easy, which made starting with the tool hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Restoring a record becomes difficult when related parent/child records or dependencies are missing. Review collected by and hosted on G2.com.

Questions about Salesforce Backup & Recover? Ask real users or explore answers from the community

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Moses K.
MK
Moses Kitimbo
•
Last activity about 3 years ago

How can I become Ownbackup agent?

GU
Guest User

What is OwnBackup used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$
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SaaS Application Variety
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Security Standards
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