Oryx Dental Software Reviews & Product Details

It's cloud based, no server needed. You can log-in from home if needed to check the schedule or follow-up with patients on the chat. The design is smart and easy to use. I've worked with many different dental software in my 19 + years in dental and this is the go to dental software! Review collected by and hosted on G2.com.

There is only a few downsides compare to the others. Internet is a must. In a bind, I was able to use my cell phone hotspot when WIFI went down, which is rare. The live agent availably is greatly missed, so I don't feel like my issues are truly resolved in the chat. Review collected by and hosted on G2.com.

This is the best clinical practice management software I have ever used. I have already transitioned four clients to this platform. The automations continue to improve, which I really appreciate. I also like that credit cards are securely stored by the merchant, making it easy to set up payment plans and quickly clear accounts. The integration process was straightforward, and we received thorough guidance every step of the way. Easy to use from anywhere! Review collected by and hosted on G2.com.

While there are still some aspects that require improvement, I have noticed significant progress overall. The time clock feature, however, remains quite poor. The automation for AR functions adequately, but it unfortunately sends messages to individuals on payment plans, which is problematic. Auto posting ERA can be unreliable due to occasional glitches. Support is sometimes lacking in specific areas. Additionally, the insurance component appears to be designed primarily for in-network use, and configuring out-of-network options presents some difficulties. Review collected by and hosted on G2.com.

I absolutely value the web-based and cloud-based nature of Oryx Dental Software, as it aligns with the trend I foresaw towards these technologies. This feature allows me to access the software from any terminal or mobile device with web access, requiring just a good Internet connection without the necessity of heavy server usage. Furthermore, I appreciate that it incorporates a systematic approach that I learned at the Kois Center, which is seamlessly integrated into the software. I love that the software integrates features that eliminate the need for third-party apps, making my workflow more streamlined. Additionally, the integration with AI and its web-based accessibility are some of the most useful features for me. The software also has extended capabilities to work with AI from Mango AI and Overjet, which enhances functionality without the need for additional third-party software. Review collected by and hosted on G2.com.

I find the onboarding process challenging. It's very difficult to onboard when there are so many features, and there aren't enough trainers or people who are knowledgeable about the software and use it on a daily basis. Review collected by and hosted on G2.com.

I love that Oryx Dental Software offers a comprehensive experience allowing me to do so much from each page without having to toggle between different modules or pages. Everything is easy to find and very user-friendly, which is a huge benefit for both myself and my practice. The ease with which it allows providers to take and track notes is outstanding, making record-keeping seamless and efficient. Their reports are user-friendly, adding to the overall usability. Additionally, Oryx effectively supports both our administrative and clinical teams. Clinically, its detailed system aids us in documenting findings and facilitates detailed note generation, especially during new patient exams. Administratively, the transition from a ledger to an invoice system is impressive, as it simplifies claims management and helps track what has been sent or remains pending. The morning huddle feature is particularly beneficial, providing a snapshot of the day that keeps our operations running smoothly. I highly appreciate how Oryx Dental Software streamlines routine tasks like sending consent forms, medical histories, and allows communication and task assignments within the team, making our daily operations significantly easier. Overall, the software stands out for its robust, user-friendly interface, and its ability to address the needs of both frontline and support staff in my dental practice. Review collected by and hosted on G2.com.

I find the process of documenting teeth findings and radiographic findings cumbersome as it requires toggling between two different areas. It feels disjointed because I need to use separate modules to record these findings, making the workflow less efficient. While I understand the distinction between oral cavity findings and radiographic findings, I would prefer a more streamlined process where I could input all information in a single module without switching back and forth. Review collected by and hosted on G2.com.

I appreciate Oryx Dental Software for its streamlined functionality that makes everything easy to use and navigable, which is particularly useful for clinical procedures. The software's use and implementation of artificial intelligence to simplify and enhance the reading of x-rays stands out as a very beneficial aspect. I also find the training modules to be extremely helpful, as they made the transition smoother for myself and my team, despite some initial challenges with the icons. Furthermore, I value the high recommendation from my colleagues, which was reinforced by my positive experience during the demo. Lastly, the integration of both clinical and billing processes into a single, efficient system is something I found uniquely advantageous in Oryx Dental Software. Review collected by and hosted on G2.com.

I found the initial setup of Oryx Dental Software a bit confusing, as there were some icons that took time for both myself and my team to adjust to. Additionally, the current price point feels a bit high for the features offered. I would also appreciate the inclusion of more features to streamline the clinical process further. It would be beneficial if additional clinical training was available, as well as having a representative assigned during the first few weeks of implementation to provide support. Review collected by and hosted on G2.com.

This is truly an all-in-one software solution. We no longer have to juggle multiple vendors, logins, or keep several windows open for different tasks. Everything we need—texting, forms, online scheduling, and payment processing—is integrated in one place. I also appreciate that the platform is designed with a clinical focus, understanding the unique needs of the office from a clinical standpoint, not just a business one. Review collected by and hosted on G2.com.

I would appreciate seeing additional automation features to help reduce the administrative workload. Review collected by and hosted on G2.com.

Oryx was built by dental professionals for dental professionals. That makes it stand out from other dental software. Review collected by and hosted on G2.com.

There’s a critical error in the AR that includes the estimated write off from insurance. This hurts US dentists who have CPAs that don’t understand what they’re looking at. Review collected by and hosted on G2.com.

Oryx is a high-quality cloud-based system that offers almost every feature you would want in an electronic health record. It is comprehensive, evidence-based, and very easy to use and learn. The support is fantastic. Review collected by and hosted on G2.com.

I wish more companies worked with Oryx or could integrate using the API. Review collected by and hosted on G2.com.

Oryx is a combination of all of the best components of Dentrix, Axium, Open Dental, or any dental software you can think of. On top of that, you don’t need a company like Weave, Adit, or Revenue Well to help you send external communications to your patients for appointment reminders, email campaigns, or review requests. Submitting insurance claims is a breeze and the oryx support team is always there to help with any issues that may arise. Review collected by and hosted on G2.com.

Sometimes the software will glitch and not load for a few seconds. Other than that, the software is nearly perfect. Review collected by and hosted on G2.com.

I've used Oryx for 7 years, and have seen it grow and change over that time into a robust interface that allows you to successfully diagnose, document, and apply risk management principles to the care provided to our patients. Its all-in-one package allows you to schedule, communicate with, request reviews, chart, take radiographs and even create your own consent documents in addition to the Kois ICD forms built into the software. If you're a Kois doc, you will immediately see how the software works seamlessly with John's teachings, and allows you to actually implement what you've learned. It is fantastic for sharing with patients their condition and risk. Among the various softwares I've used in my 18 years of practice, this is the best. Review collected by and hosted on G2.com.

- treatment planning and case presentation still a real challenge. not user friendly, hard to customize and make esthetic for a higher end case presentation.

- upgrades sound great but weren't well shared with original users and are geared to capture the DSO market; are cost prohibitive for the solo practice owner - this is so frustrating, because that flies in the face of the Kois center and its guiding principles. But market share matters, right?

- customer service is harder to obtain now - you can't just call in to ask for help; it's a back and forth email dialogue that may not be as timely as you need it to be

- some lags in refresh time; often we need to refresh the entire page to get updates loaded. Review collected by and hosted on G2.com.