I've used Oryx for 7 years, and have seen it grow and change over that time into a robust interface that allows you to successfully diagnose, document, and apply risk management principles to the care provided to our patients. Its all-in-one package allows you to schedule, communicate with, request reviews, chart, take radiographs and even create your own consent documents in addition to the Kois ICD forms built into the software. If you're a Kois doc, you will immediately see how the software works seamlessly with John's teachings, and allows you to actually implement what you've learned. It is fantastic for sharing with patients their condition and risk. Among the various softwares I've used in my 18 years of practice, this is the best. Review collected by and hosted on G2.com.
- treatment planning and case presentation still a real challenge. not user friendly, hard to customize and make esthetic for a higher end case presentation.
- upgrades sound great but weren't well shared with original users and are geared to capture the DSO market; are cost prohibitive for the solo practice owner - this is so frustrating, because that flies in the face of the Kois center and its guiding principles. But market share matters, right?
- customer service is harder to obtain now - you can't just call in to ask for help; it's a back and forth email dialogue that may not be as timely as you need it to be
- some lags in refresh time; often we need to refresh the entire page to get updates loaded. Review collected by and hosted on G2.com.




