Top 10 Operative Intelligence Alternatives & Competitors

(3)4.7 out of 5

The Contact Center Quality Assurance Software solutions below are the most common alternatives that users and reviewers compare with Operative Intelligence. Contact Center Quality Assurance Software is a widely used technology, and many people are seeking simple, secure software solutions with calibration, training, and compliance. Other important factors to consider when researching alternatives to Operative Intelligence include ease of use and reliability. The best overall Operative Intelligence alternative is JustCall. Other similar apps like Operative Intelligence are Sprinklr Service, NiCE CXone Mpower, Invoca, and Five9 Intelligent Cloud Contact Center Platform. Operative Intelligence alternatives can be found in Contact Center Quality Assurance Software but may also be in Contact Center Software or Conversation Intelligence Software.

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Best Paid & Free Alternatives to Operative Intelligence

JustCall
Sprinklr Service
NiCE CXone Mpower
Invoca
Five9 Intelligent Cloud Contact Center Platform
Balto
Convin.ai
Gryphon ONE

Top 10 Alternatives to Operative Intelligence Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Operative Intelligence stacks up to the competition, check reviews from current & previous users in industries like Consumer Services, Financial Services, and Public Relations and Communications, and find the best product for your business.

JustCall

By Saas Labs

4.3/5

(2,327)

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Operative Intelligence:

Contact Center Quality Assurance

Speech Analytics

Conversation Intelligence

By Sprinklr

Product Description

Categories in common with Operative Intelligence:

Contact Center Quality Assurance

Speech Analytics

Conversation Intelligence

By NiCE

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with Operative Intelligence:

Contact Center Quality Assurance

Speech Analytics

Help Desk

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Five9 Intelligent Cloud Contact Center Platform

By Five9

4.1/5

(579)

Product Description

Categories in common with Operative Intelligence:

Contact Center Quality Assurance

By Balto

Product Description

Categories in common with Operative Intelligence:

Contact Center Quality Assurance

Speech Analytics

Conversation Intelligence

Convin.ai

By Convin

4.7/5

(549)

Product Description

Categories in common with Operative Intelligence:

Contact Center Quality Assurance

Speech Analytics

Conversation Intelligence

Gryphon ONE

By Gryphon AI

4.2/5

(442)

Product Description

Revenue Growth – As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. Customer Experience – Gryphon's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.Risk Mitigation – Gryphon has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring Opt-Out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.

Categories in common with Operative Intelligence:

Feedback Analytics

Contact Center Quality Assurance

Conversation Intelligence