---
title: Onclusive Reviews
meta_title: 'Onclusive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 207 reviews by the users' company size, role or industry
  to find out how Onclusive works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 207
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Public Relations (PR)
  url: https://www.g2.com/categories/public-relations-pr
---

# Onclusive Reviews
**Vendor:** Onclusive  
**Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 207
## About Onclusive
Onclusive is a comprehensive PR and communications solution designed to assist organizations in navigating the complexities of brand management and reputation building. By leveraging advanced data science and a suite of specialized tools, Onclusive provides users with the resources necessary to monitor, measure, and enhance their communications strategies effectively. Targeting PR professionals, communications teams, and organizational leaders, Onclusive addresses the pressing challenges faced by modern businesses. In an era where brand perception can shift rapidly due to media coverage and public sentiment, Onclusive offers a robust platform that empowers users to stay informed and proactive. Organizations can utilize Onclusive to support their C-suite executives and broader business objectives, ensuring that communication efforts align with overall strategic goals. Key features of Onclusive include comprehensive media monitoring, which allows users to track relevant coverage and breaking news that could impact their brand reputation. This feature is crucial for organizations aiming to stay ahead of potential crises and capitalize on positive media opportunities. Additionally, Onclusive provides real-time measurement tools that assess the impact of communications efforts, enabling users to identify key issues and media trends that influence their audience. The platform also offers research and consultancy services, helping organizations uncover the underlying drivers of reputation and communication success. This insight is invaluable for developing more effective strategies and campaigns tailored to specific audiences. Furthermore, Onclusive’s PR and communications tools provide a complete solution for managing pressrooms, planning campaigns, and nurturing media relationships, streamlining workflows and enhancing collaboration among team members. By integrating technology, insights, and expertise, Onclusive simplifies the often chaotic media landscape, allowing organizations to elevate their performance consistently. The platform not only aids in proving the value of communications efforts but also supports continuous improvement, making it an essential partner for any organization committed to achieving PR and communications success.



## Onclusive Pros & Cons
**What users like:**

- Users find Onclusive&#39;s interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. (25 reviews)
- Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. (17 reviews)
- Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. (16 reviews)
- Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. (13 reviews)
- Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. (11 reviews)
- User Interface (11 reviews)
- Users appreciate the **extensive network of journalists** , allowing for broader coverage and better chances of success. (9 reviews)
- Users value the **responsive customer support** from Onclusive, which enhances their overall experience and satisfaction. (9 reviews)
- Dashboard Usability (9 reviews)
- Users value the **effective media monitoring** provided by Onclusive, especially appreciating the comprehensive TV coverage. (9 reviews)

**What users dislike:**

- Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. (10 reviews)
- Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. (10 reviews)
- Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. (10 reviews)
- Users find Onclusive&#39;s interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. (9 reviews)
- Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. (8 reviews)
- Users find the **navigation difficult** , struggling with limited search functionality and challenges in locating specific content. (8 reviews)
- Complexity (7 reviews)
- Users find **difficult navigation** in Onclusive frustrating, especially when searching through numerous archived reports and clips. (7 reviews)
- Users note a **steep learning curve** with Onclusive, requiring detailed notes to maximize its features effectively. (7 reviews)
- Limited Audience Reach (7 reviews)

## Onclusive Reviews
  ### 1. The dashboard is easy to use and easy to customize to my needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany C. | Communications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Onclusive?**

Easy to use and customize for my individual needs at work.

**What do you dislike about Onclusive?**

Filters can be tricky to figure out at first.

**What problems is Onclusive solving and how is that benefiting you?**

My rep is always quick to respond with any issues I have and someone is always available for help and I love that!

  ### 2. Onclusive is an advanced platform which helps analyze and tracks results for our PR team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2020

**What do you like best about Onclusive?**

The platform is easy to navigate & produces accurate metrics married with Google Analytics. Onclusive metrics have now become common in our team's weekly conversations and we often mention results and data captured to inform decisions and now cross-functionally to validate these decisions. I really enjoy working with the reps on our account as they are easy to work with and solution-oriented. The platform has really gotten to understand our brand/company over the past few years and the Onclusive team continues to provide support and new ideas about ways to better capture/analyze our coverage. Our reps are always looking for ways to improve our impact and make the most out of any announcements/initiatives we put out. Its easy to tag and categorize our coverage, which helps with reporting purposes on a quarterly/yearly basis.

**What do you dislike about Onclusive?**

The platform doesn't always capture all coverage/paywall links, which makes it a constant upkeep to make sure all coverage is in the platform.

**What problems is Onclusive solving and how is that benefiting you?**

Tracking PR coverage, analyze our data in a meaningful way, capturing unqiue data about our customers and their actions on our site from this coverage and helping to inform future strategies and plans.

  ### 3. Global Coverage Monitoring

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah R. | Global Narrative Insights Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about Onclusive?**

We've been using Onclusive for the past few years, and have drastically changed the way we monitor and measure our coverage.
What we like best is the ability to do detailed keyword analysis, and to build dashboards in just a few minutes. It makes things easier for us to share overviews of campaigns to our Leadership.

**What do you dislike about Onclusive?**

Some markets have cascaded that they are not finding all the publications they usually target locally.
Would also love to be able to track coverage using both keywords AND tags.

**What problems is Onclusive solving and how is that benefiting you?**

We have been able to get a truly global overview of our media coverage, as well as specific campaign-based results. We've created a new framework for how we measure coverage that is relevant for the team globally.

  ### 4. Excellent, easy to use PR platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julian H. | Press & PR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Onclusive?**

Very easy to use, navigate, clean look & feel about it.

**What do you dislike about Onclusive?**

Nothing to date, everything is good with the system.

**What problems is Onclusive solving and how is that benefiting you?**

Management & distribution of press releases.

  ### 5. Onclusive helps brands understand the impact of the earned media coverage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about Onclusive?**

Onclusive's industry-leading media datatbase allows PR measurement practitioners to be confident that they are assessing relevant coverage about their brand confidently. But Onclusive's advanced technologies are truly what sets it apart from its competition. Technology such as brand-level sentiment tracking, power of voice, and PR attribution, allow the public relations industry to go beyond volume-based measurement and assess the quality of the coverage they receive.

**What do you dislike about Onclusive?**

Because of the technical sophistication of Onclusive's software, its price point might be a limiting factor to brands with smaller budgets. However, in all cases where I've activated Onclusive for my clients, they never regretted their choice.

**What problems is Onclusive solving and how is that benefiting you?**

Providing intelligence to clients who want to understand the quality of their media coverage

  ### 6. PR Gloo provides a slick, highly professional, and mostly easy-to-use service

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jack G. | Media and public affairs officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about Onclusive?**

The automatic updating of media contacts through the 'smart lists'
The system for distributing press releases, plus the appealing visual design of the press release format

**What do you dislike about Onclusive?**

Slightly cumbersome processes required when I need to update a media ('influencer') contact myself
Too many different pathways for simply logging media enquiries make it harder to keep track of these than under our previous provider

**What problems is Onclusive solving and how is that benefiting you?**

Out-of-date media contacts 
Better-looking press release formats

  ### 7. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** cat p. | Comms manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Onclusive?**

Being able to easily count the number of articles from a big campaign

**What do you dislike about Onclusive?**

Sentiment can be unreliable at times - especially when it's not in English language.

**Recommendations to others considering Onclusive:**

Great for presenting PR value to business leaders in an accessible way.

**What problems is Onclusive solving and how is that benefiting you?**

Being able to capture all of the syndicated articles easily.

  ### 8. PR Gloo - helping teams stick together when they need to most

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carla R. | Media Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about Onclusive?**

The fact that when we are working remotely we can share information effortlessly all through one CRM platform

**What do you dislike about Onclusive?**

Lest helpful has been the non integration of our media monitoring but that is I believe being resolved soon and was not a PR Gloo fault.

**What problems is Onclusive solving and how is that benefiting you?**

INcreased oversight on proactive and reactive work, faster response time and increased media engagement.

  ### 9. PRgloo has been a game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about Onclusive?**

Being able to find all our statements in one place has been really beneficial and also being able to find journalists' contact details at the touch of a button.

**What do you dislike about Onclusive?**

The only downside could be colleagues not making use of some of the features. The software is only as good as what the users put in.

**Recommendations to others considering Onclusive:**

Definitely give it a try

**What problems is Onclusive solving and how is that benefiting you?**

Being able to find historical statements or discussions. Who has contacted the organisation about what and when it took place. It is also a really great way to issue press releases to media.

  ### 10. Software that really understands PR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Will G. | Head of Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about Onclusive?**

Onclusive actually knows the difference between news and noise. It does a great job of catching mentions in outlets that are truly editorial, while filtering out brand mentions from endless websites that pretend to be press articles but really aren't.

**What do you dislike about Onclusive?**

Onclusive's ability to collate and organize syndications could be better. Also, the calculation of the Power of Voice metric is a little bit opaque, which can limit it from being reported or taken seriously by marketing leadership

**What problems is Onclusive solving and how is that benefiting you?**

Tracking PR mentions of a company brand with a common English word as its name.

  ### 11. Definite recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about Onclusive?**

Oclusive offers the ability to see how coverage is adding to the bottom line. Having measurable results that impact your brand is invaluable.

**What do you dislike about Onclusive?**

The tool is complex, which makes it data-rich but sometimes hard to navigate.

**What problems is Onclusive solving and how is that benefiting you?**

With Onclusive we are looking to see what media have the most significant impact. This effort helps guide our planning globally. We also love the benefit of seeing what coverage is driving traffic back to the website.

  ### 12. Great customer service and attention to details

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about Onclusive?**

the customer service and the attention to details and for improvement

**What do you dislike about Onclusive?**

Its a great service with no complaints so far

**Recommendations to others considering Onclusive:**

nothing

**What problems is Onclusive solving and how is that benefiting you?**

comprehensive analysis and insights from media coverage

**Official Response from Greg D'Andrea:**

> Thank you for the review - we definitely take customer success very seriously and are here to help you achieve your goals! 

  ### 13. PR Attribution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pushkar D. | LEAD QA ENGINEER, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2021

**What do you like best about Onclusive?**

Reaserch Trends,NEO Messaging & Power of Voice

**What do you dislike about Onclusive?**

Nothing as such found in the onclusive app

**Recommendations to others considering Onclusive:**

Knotch, Trilio

**What problems is Onclusive solving and how is that benefiting you?**

PR articles fetching from PR analytics

  ### 14. Sophisticated reporting of the future

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2020

**What do you like best about Onclusive?**

The sophisticated reporting function allows you to pull of detailed reports of your campaigns that show how they are performing, these are also available to download and share with the wider team

**What do you dislike about Onclusive?**

There are a few bugs sometimes in the system that can show incorrect data but the support team are quick to fix

**What problems is Onclusive solving and how is that benefiting you?**

We are solving the issue of being able to see how effective our PR campaigns are against those of our competitors and we can track this over time. Also as a business we work across multiple divisions and Onclusive has the ability, by using advanced keywords, to split our coverage by division so we can see this data in silo. Onclusive also uses a number of bespoke algorithms that can track users reading content online, in which we are mentioned, that then visit our website at a later date (ie not via a direct link). This helps us to better report ROI as we can quote the number of these  ‘potential customer’ metrics to show how PR is driving traffic to the website.

  ### 15. Good user interface; ideal for teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2017

**What do you like best about Onclusive?**

Distribution of press releases is second to none. Also: clean user interface, good for tracking issues across multiple team members in large and small organisations.

**What do you dislike about Onclusive?**

The relationship between 'conversations' and 'topics' (ie issues) is still a little clunky. It would be nice if these were more joined up.

**Recommendations to others considering Onclusive:**

Speak to the PRGloo team if you're migrating from another platform, they make it very straightforward.

**What problems is Onclusive solving and how is that benefiting you?**

Tracking issues and conversations across a team of 15 press officers. Good knowledge database.
Distribution of press releases - slickest I have seen.

**Official Response from Roxane Papagiannopoulos:**

> Thank you for the review and the constructive feedback. We would really like to hear your thoughts on how conversations & topics can be improved in more detail. Please reach out to us to discuss further:  support@prgloo.com Happy 'glooing!

  ### 16. The strongest analytics platform I've used for earned + owned media

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2020

**What do you like best about Onclusive?**

Next-level analytics for earned + owned media, including owned media readership, earned media site traffic and interaction data

**What do you dislike about Onclusive?**

The price point can be a barrier to entry

**Recommendations to others considering Onclusive:**

If you're looking to advance your earned and owned media reporting and significantly improve attribution for your brand awareness programs, Onclusive's offering is second-to-none.

**What problems is Onclusive solving and how is that benefiting you?**

Onclusive has allowed us to get smarter about our earned + owned media program. The platform helps us objectively evaluate content and assess where our PR efforts are having the greatest impact.

  ### 17. Easy to access and very frieldly to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Onclusive?**

You can create your own search for the Articles.

**What do you dislike about Onclusive?**

There is nothing as of now. Just response time should be more.

**What problems is Onclusive solving and how is that benefiting you?**

You can create your search. The benefit is that whatever Article you want, you just need to search it. Result will be in front of you.

  ### 18. It is very useful for me to improve the decision-making process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Miranda B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2020

**What do you like best about Onclusive?**

Its interface is quite simple and intuitive when handling it, which allows me a simpler and more efficient use of the application, the fact that it has a data analysis panel and that it shows me all the information in a summarized way and with Graphics is of great help to me to visualize the information in a simpler and more efficient way, not to mention the fact that it is of great use to me to improve the decision-making process in such a way that it is more objective and precise to the power visualize all the elements and variables in a more complete and comprehensive way.

**What do you dislike about Onclusive?**

My biggest complaint is the price, it seems to me that it is too expensive and despite having multiple tools and functions it still seems like a rather excessive price.

**What problems is Onclusive solving and how is that benefiting you?**

It has been of great help to me to analyze data and information in a simple, easy and fast way, which helps me enormously when wanting to carry out impressive and original marketing and advertising campaigns in a quite creative and simple way.

  ### 19. Onclusive is excellent product that leading brands and agencies to modernize communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Onclusive?**

Crisis Communication, Media Relations, Market Research, PR Strategy

**What do you dislike about Onclusive?**

Nothing as such found while using this product

**What problems is Onclusive solving and how is that benefiting you?**

Investor Relations, Competitive Integlligence

  ### 20. Really Nice Product for PR Attribution & PR Analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Onclusive?**

PR Attribution, PR anlytics, PR Engineering, Trends searching, Research Authors

**What do you dislike about Onclusive?**

nothing as such, everything looks good, Perfectly made for PR

**What problems is Onclusive solving and how is that benefiting you?**

NEO Messaging,
Power of Voice
Share of Voice 
Coverage
Reporting

  ### 21. A Great Platform that Still Needs Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Onclusive?**

Onclusive represents the future of measuring media and its effect on the marketing work stream. The fact that it can measure voice, amplification and reach to potential customers shows that it's not just about reach and frequency in the analog world. And since it's multi-channel and is able to measure or provide a scale to the effect of certain publication based upon their metrics makes the analysis much more grounded in fact than guesses.

**What do you dislike about Onclusive?**

The problem that we've seen in the first full year of working with Onclusive is that it still requires a lot of refinement. It's almost as though it's still in beta and that things you could "assume" are functional don't work as advertised. All of these problems are relatively easy to fix, but that's the problem. If it's supposed to be an automated platform, then human intervention, or checking, on the output shouldn't be necessary or as frequent as we have seen. The upshot is that it makes one question some of the results you get: If they're too good or if they're too bad. And that defeats the purpose of the platform.

**What problems is Onclusive solving and how is that benefiting you?**

We are using Onclusive to set and frame our marketing media KPIs. We are also using it add some dimension to the other dashboards and sources that we use. The benefit is that Onclusive helps fill a big hole that's always existed in media measurement: who sees what; how many have seen it; what is the effect of that visibility; and how does that effect things down stream.

  ### 22. Great insights once you get the hang of it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2020

**What do you like best about Onclusive?**

The advanced search functionality is tremendous for media monitoring.

**What do you dislike about Onclusive?**

Onclusive is an easy-to-use tool once you have some basic training. Subsequently, when we rolled the system out to our team and found our team was not leveraging the tool due.  Onclusive partnered with the team to provide training and weekly tips, but there is still a bit of a learning curve.

**What problems is Onclusive solving and how is that benefiting you?**

We use Onclusive to monitor our media and social media presence across dozens of our products. Teams can now have a gauge on the overall company's presence as well as their product area's.

  ### 23. Potential but needs work...

**Rating:** 2.0/5.0 stars

**Reviewed by:** Tom M. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2020

**What do you like best about Onclusive?**

With the Onclusive platform, I am most appreciative of the customer support/ assistance. Since joining the platform, the human-first support and guidance has been exceptional. Whenever I am challenged with the platform, I can always rely on an Onclusive team member to assist promptly. Not only does the team member help with my query but their knowledge of the platform and that of the wider industry allows them to make strategic, relevant and timely recommendations. Thank you.

**What do you dislike about Onclusive?**

The user interface of Onclusive could be much, much improved. In my experience, the usability of the platform has been somewhat clunky. In particular, the drag and drop options in the reporting templates are often slow and frustrating. I would like to see this approved. Moreover, it would be pleasing to see more customisation on the platform. The dashboard is limited in its customisation and the analysis and reports are rather static.

**Recommendations to others considering Onclusive:**

Make sure you shop around to ensure that your needs are met. It is a highly competitive market with many unique USPs but doesn't get blinded by the bells and whistles. At the end of the day, the platform must support your communication objectives to ensure you have focus to achieve them.

**What problems is Onclusive solving and how is that benefiting you?**

With the Onclusive platform, we're looking to develop insights and share better analysis from our media relations. More than ever, we're using the platform to become focus against our communication goals and targets...keeping ourselves accountable. The benefits of Onclusive in that we can track against these goals globally has been a real eye-opener for our practice.

**Official Response from Erik Wagner:**

> Hi Tom, we value your feedback and are happy to hear you are so pleased with the service you get from our Customer Success team. Our team has invested heavily to improve the usability of the platform and reporting, but we understand there is always room for improvement! We will make sure that your comments are passed along to our VP of Product. 

  ### 24. Speight - Onclusive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about Onclusive?**

The ease of use.  I like that I could make the system do what I want.

**What do you dislike about Onclusive?**

Sometimes my dashboard would be overloaded with junk.  I would have to clean it up, which gave me better results.  But even after I spoke with my rep, and had the filters changed, I still see the garbage come through.  I am also not wild to the fact that there are not levels for users.  I cringe to think that some user, who doesn't know what they are doing, could destroy my filters.

**Recommendations to others considering Onclusive:**

Be thorough when setting up the initial list of sources that you wanted included in your backlog.  The better the sources, the better your stats will be.

**What problems is Onclusive solving and how is that benefiting you?**

We use Onclusive for a wide variety of things.  We use it for weekly reporting and quarterly reporting.  We use it to compile the daily clip report.

  ### 25. A great tool for PR teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2020

**What do you like best about Onclusive?**

The Onclusive interface is very user-friendly, once you've got the hang of it. It's the first time in my career as a PR professional that I've actually been able to track sentiment efficiently, with data to back up our work. It's very customisable so it's easy to get what you need from it. I like the fact that a lot can be done automatically like digests and reports. A gain of time!

**What do you dislike about Onclusive?**

I don't use the competitors tracking tools as much as I use the ones for the coverage, it's least relevant for what I need. Also some metrics like the potential customers reach still need to be refined to be 100% useful.

**Recommendations to others considering Onclusive:**

Really spending time manipulating the tool then meeting with a consultant on details was the best way to discover Onclusive for me

**What problems is Onclusive solving and how is that benefiting you?**

Onclusive is a great tool to showcase PR's efficiency to the wider team, especially in a culture that's so reliant on figures and stats.

  ### 26. Tim Hamilton, Mimecast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim H. | PR Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2020

**What do you like best about Onclusive?**

I like the competitive analysis feature a

**What do you dislike about Onclusive?**

I find the sentiment is sometimes off  a

**Recommendations to others considering Onclusive:**

There is a lot to the software that you're probably not using. Explore the reporting tabs, there is so much there, and a lot of great data.

**What problems is Onclusive solving and how is that benefiting you?**

It's great to take a global look at our media coverage all in one easy-to-use dashboard. We produce quarterly PR reports, and we could not do them without Onclusive. It's great to compare our coverage to competitors, and see what is driving readers back to our website and what is resonating on social media.

  ### 27. Great new insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2020

**What do you like best about Onclusive?**

PR attribution tool has been a great addition to our monitoring. We're also enamored of the simple process of reporting on specific campaigns. Has made our daily monitoring and quarterly reporting a breeze.

**What do you dislike about Onclusive?**

We're still ironing out some of the features. But Onclusive has been responsive to our requests.

**Recommendations to others considering Onclusive:**

Highly recommend for monitoring and PR attribution.

**What problems is Onclusive solving and how is that benefiting you?**

Attribution. Better quarterly and annual reports looking at some of PRs key metrics. We've identified outlets that we didn't realize were contributing so much to driving traffic to our site. We've also been able to see what messages are getting pulled through.

  ### 28. Fantastic platform, service and insights!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophie P. | PR Manager , Enterprise (> 1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Onclusive?**

The platform is simple to use and provides extremely strong metrics which resonate with the wider business. For years we used a variety of competitors software, but we have never been able to demonstrate our worth to the wider business than we do now with Onclusive. 

There are a variety of metrics which we use internally, but the share of voice and potential customer analysis is well above the competitions. Since using the platform we've been able to arm our leaders with detailed insight on how PR is supporting the business, and set strong a strong strategy for the coming days/months/years.. 

It has truly taken the pain out of PR reporting. 

**What do you dislike about Onclusive?**

Filtering on the reports page would be hugely valuable, perhaps folders so you can easily organise these on a global level. That being said, I think this is in the pipeline for the future and many of the 'could be improved' areas have been resolved over the past year as the platform continually evolves for ease of use. 

**What problems is Onclusive solving and how is that benefiting you?**

- Being able to benchmark ourselves against the competition has been extremely useful
- Using insights to see if we are seeing similar trends in other areas of the business. 
- Being able to track which publications are providing us with the most return in terms of application and traffic back to our website
- Campaign analysis in real time is hugely successful as the accuracy of the reporting tool filters out a lot of the noise. 

  ### 29. Customer Success for the WIN

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katie F. | PR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2019

**What do you like best about Onclusive?**

The Onclusive team helped us hit the ground running and had our dashboard and analytics set up within a week so we could start learning ASAP. They understood the importance of supporting a lean PR team with great (measurable) metrics that prove value and growth over time. Aly and her team are patient, proactive, and a delight to work with. 

**What do you dislike about Onclusive?**

Not a dislike so much as a looking forward to -- One of the most important pieces of a database/analytics platform for PR is a journalist database. The Onclusive team has been responsive to feedback for the Beta Reporter database and once that puzzle piece is complete, there's literally nothing else on the market like them. 

**Recommendations to others considering Onclusive:**

If you're a PR person struggling to make your marketing team understand the important of media relations, press releases, and consistent content publication, Onclusive can help get you there!

**What problems is Onclusive solving and how is that benefiting you?**

We're using Onclusive to automate coverage tracking across Earned, Owned, and Newswire channels. We're using the the platform to prove value for PR wins like mentions and thought leadership bylines. Onclusive is helping the larger team outside of Communications understand the impact that good PR can have on business. 

  ### 30. Helped Take  our PR KPIs to the Next Level 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alison R. | Director, Global PR and Social Media , Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about Onclusive?**

- It's great to be able to sort coverage by region
- I love having the ability to see what types of coverage is driving people back to our website, or what's being shared the most 
- The POV capability has been huge, as we're able to track how we're doing in comparison to our competitors. 
- The "research" tab has made it very easy to see who is writing about certain topics

**What do you dislike about Onclusive?**

- Not being able to export the reports into PDFs
- Sometimes the data isn't pulled correctly depending on how long you've been finicking with the system

**What problems is Onclusive solving and how is that benefiting you?**

We've totally revamped our PR KPIs to better show the value the global PR program provides back to the business. We can offer better context on our competitive landscape by quickly analyzing the coverage of competitors (and by sorting through their POV). 

  ### 31. Great bleeding edge technology, great services, need to dedicate time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2019

**What do you like best about Onclusive?**

PR Attribution takes Comm Strategy to the next level. The dashboard is easy to use while Reports are powerful and flexible.  CSMs are always helpful and responsive.  This is so much better than the other tools I've used

**What do you dislike about Onclusive?**

I just wish they would make the interface a bit easier to use and continue to improve the in-product help.

**Recommendations to others considering Onclusive:**

You get out of Onclusive what you put into it. If you are afraid to understand google analytics and the impact of your work on the business go with a simpler solution.

**What problems is Onclusive solving and how is that benefiting you?**

How to drive business value and improve my pitching and social media promotions, analyzing my coverage, tracking coverage, reporting

  ### 32. Onclusive Review 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2019

**What do you like best about Onclusive?**

I like the attentiveness of the bi-weekly calls. They are a springboard to raise concerns and get issues fixed quickly. In addition since most of the work I do is for competitive intel, I enjoy the weekly digest I get of all competitive coverage. I manually had to look or these article in the system, and our rep was able to automate that system and save us time. 

**What do you dislike about Onclusive?**

There is nothing that i dislike about the platform. One area of improvement however is with the client success representatives. Some of the client success representatives weren't the most helpful and knowledgeable Our rep went on leave and we had two that we were using for awhile that didn't help us greatly with concerns. . I really enjoy who we work with now, and who we worked with prior to their leave,  however that blip of time with 2 of the reps wasn't an enjoyable experience. They came to meetings disorganized and the bi-weekly meetings became a chore to attend. 

**What problems is Onclusive solving and how is that benefiting you?**

We use them to gather competitive intel and send out an internal digest, as well as a PR tool to validate our share of voice and media coverage. 

  ### 33. A good tool for PR monitoring and attribution, but improvements still needed 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2019

**What do you like best about Onclusive?**

Onclusive's pixel tracking and integration with Google Analytics is helpful in understanding which communications efforts are most effective at driving potential customers to our website, and which of those customers take potential actions. 

The inclusion of tools like author analytics brings additional benefits to the platform, which makes Onclusive more of a one-stop-shop, and reduces the number of other  platforms we need to subscribe to because we can do it all in one place. 

Onclusive's competitor coverage allows us to understand what our closest competitors are doing out in the market, and how we stack up comparatively in terms of share and power of voice.  

Onclusive's email digest feature makes it easy and seamless to communicate coverage, as well as competitive coverage and insights to a larger audience.

**What do you dislike about Onclusive?**

Onclusive's proprietary attribution methodology is not perfect, and is a bit of a black box to users. The methodology can sometimes falsely attribution website traffic to coverage, not taking into account other factors like other paid marketing efforts. For this reason, the Google Analytics metrics are more useful to my team. 

Another future improvement that would make the tool more useful to my team would be an integration with Salesforce, Marketo or some other customer success platform, which would allow us to follow leads generated from press coverage through the entire funnel, further proving ROI for PR efforts. 

**What problems is Onclusive solving and how is that benefiting you?**

Onclusive helps us close the attribution gap between coverage and action, which plagues the PR industry. Metrics like impressions and clicks are outdated, and truthfully pretty useless, when measuring PR success. Onclusive helps us better quantify the impact and ROI of communications efforts on inbound leads and business goals.  

It also helps us more easily keep track of what our competitors are doing in market, and understand how we stack up in terms of share and power of voice. 

  ### 34. Discerning the signal from the noise.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Will G. | PR Team Lead, Public Relations and Communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Onclusive?**

AirPR has many strengths, but the one thing it can do that beats the competition is to discern what is a real news article vs. what is a random mention on the Internet / not true press coverage. 

I've used the competition (TrendKite) extensively and this is where they fail. Whereas other platforms require hours of manual effort to arrive at anything remotely resembling an accurate view of a company's press coverage, AirPR gets it right on the first try. The amount of time and frustration this saves for PR teams (agency and in-house alike) cannot be overstated.

**What do you dislike about Onclusive?**

AirPR's reporting UX could be improved - it's not very flexible and the drop-down filters aren't very intuitive when you're trying to arrive at the right graph. I typically still have to use other presentation products to give PR reports. And the contacts/'influencer' database still needs work to be truly accurate and useful.

**Recommendations to others considering Onclusive:**

AirPR is the only SaaS PR measurement tool that has PR 'instinct' baked into its platform. It knows what on the internet is true coverage and what is just noise.

**What problems is Onclusive solving and how is that benefiting you?**

AirPR allows us to track mentions and features of GetYourGuide in relevant media across 5 markets, but more importantly, it allows us to segment and filter articles that are specific to our affiliate marketing program, which is sizable. The ability to zoom in on articles that are truly 'earned'/organic vs those that are the result of a business relationship is especially critical in determining the overall performance and effectiveness of PR.

  ### 35. Flexible platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pedro M. | Public Relations Analyst, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2019

**What do you like best about Onclusive?**

They have an API that allows you to integrate with your own BI tool (brilliant) or Slack (cool).
Auto tagging for specific elements of your messaging (very convenient).
After some time using AirPR, you can get comfortable with how they report visitors (make sure you understand what they're offering, that's their initial added value) and start using it internally.
A quite interesting Power of Voice metric to complement Share of voice.
Competitor tracking (made easy)!
UI getting better. Platform availability high. Customer success team is responsive and very nice. 
All the rest is there: amplification metric, reach, newswires...

**What do you dislike about Onclusive?**

The broadcast monitoring is done in partnership with another company and could really be improved.
The media contacts database is now looking quite neat, but too many journos can be missing (you can asked them to be added though).

**Recommendations to others considering Onclusive:**

Make sure you get all the components of the service you need activated.

**What problems is Onclusive solving and how is that benefiting you?**

It answers our reporting, analytics & media monitoring needs.
Also helps our attribution logic internally.
Also competitor watch.

  ### 36. PRgloo is a fantastic tool for communications professionals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark H. | Director of Corporate Communications, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Onclusive?**

PRgloo is a fantastic piece of kit. It is easy to use, intuitive, ensures your content look great and just makes your life easier. Uploading and distributing news releases is so easy and l love the fact it automatically uploads the release to your website without you having to do this separately. A favourite feature is issuing media statements - the  ability to have a searchable library of previously issued statements, with latest cleared versions, is so handy and saves you searching through email inboxes. The stakeholder newsletter feature has also been really a valuable addition to our content creation options.  Great stuff.

**What do you dislike about Onclusive?**

Nothing so far. One good tool to have would be if you could analyse data on the most common subjects asked by the media (but maybe this is already possible and we haven't learned how to yet!)

**What problems is Onclusive solving and how is that benefiting you?**

Our website is in need of improving and PRgloo has given us a useful stop gap with their landing page option for news content. Also, previously, we were just issuing news releases via e-mail but PRgloo has improved the look and feel of our output with the ability to embed video and youtube content. 

  ### 37. AirPR balances a user friendly interface with amazing customer service. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia v. | Associate Account Executive, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2019

**What do you like best about Onclusive?**

I loved our client contact Aly, and the entire team at AirPR. They are always available, and always work to solve any problem or improve the product in any way possible. I also loved the interface as it is very easy to use. 

**What do you dislike about Onclusive?**

The only drawbacks of AirPR are that it doesn't offer ad-value metrics, and that there is a limit on the number of search profiles that can be created without additional cost. 

**Recommendations to others considering Onclusive:**

I definitely recommend AirPR over competitors like Meltwater and Trendkite, mainly because it is rapidly growing and the team will do whatever is needed to get you resources you need. It's also very user-friendly and they are quick to respond to requests for changes. 

**What problems is Onclusive solving and how is that benefiting you?**

We use AirPR to track coverage of our brand in the press. It has made reporting easier. 

  ### 38. Excellent Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about Onclusive?**

I can see all my articles in the one place

**What do you dislike about Onclusive?**

sometimes they don't pick up on certain online media

**Recommendations to others considering Onclusive:**

NA

**What problems is Onclusive solving and how is that benefiting you?**

It really helps with my reporting

  ### 39. An excellent tool to showcase the power of PR to other business units 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cat P. | Public Relations Specialist for UK and Ireland, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2019

**What do you like best about Onclusive?**

Before AirPR, the successes and achievements of the PR team was only measured by the number of coverage hits. Now, with the ability to use different metrics, such as driving customer interaction, sign up etc. we can demonstrate the strength of PR to business units across the company, while also being able to target specific outlets that have social interaction. 

**What do you dislike about Onclusive?**

On occasions the sentiment is slightly off so we have to manually change the sentiment. The manual process isn't overly time consuming but it's very important to get it right. 

**Recommendations to others considering Onclusive:**

An excellent tool for looking at different metrics for your site. 

**What problems is Onclusive solving and how is that benefiting you?**

We're able to see which articles are driving different customer interactions and how the content and outlet varies. We are now able to make our content more targeted to boost these metrics. 

  ### 40. Easy-to-use platform that elevates PR reporting to a new level 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christin  D. | Communications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about Onclusive?**

I like the wide array of tangible measurements that you can use on AirPR to measure your PR success. I also like how easy it is to use for both monitoring and reporting. The product is extremely easy to use and we're able to allow all of our teammates to get access to the product. 

**What do you dislike about Onclusive?**

I wish we could track a YOY line graph of metrics like earned articles, potential customers, etc. Right now you can only use one line but it would be great to be able to have a line per year to compare. There are also small things like I wish you could automatically update the date when you're updating reporting with a button such as "YTD" or something of that sort. 

**What problems is Onclusive solving and how is that benefiting you?**

We are solving the old issue of only having access to impressions and ad value, PR struggling in that it wasn't measured efficiently and AirPR is one of the companies focusing on the actual results and success that PR brings. It's helped us to realize which publications do well for us, leading us to new angles for pitching and ideas for publications to keep in mind. 

  ### 41. The best software solution for PR attribution, but still has room for growth

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2019

**What do you like best about Onclusive?**

There's two things I like most: They're the only player in the market that has the most robust attribution reporting for PR measurement. Their "Potential Customers" measurement is helpful to add value (and decision making) on what coverage we want to drive for the business.

Their customer experience is also exceptional. Our rep, Rachel, is responsive and moves fast, which is incredibly instrumental to our business which is also moving at rapid pace. She is approachable, knowledgeable and solutions-driven.

**What do you dislike about Onclusive?**

The UX is a bit challenging to navigate, especially during the initial ramp up (there's an unavoidable learning curve). As such, I find myself only gravitating toward using certain services of the system vs. the whole suite of offerings because of bug glitches or hard-to-navigate/understand features. 

The reporting feature could be more robust. It's pretty limited in features. If you only need basic deck requirements, then the feature works fine, but if you're looking for something more robust, you essentially have to pull the data then replicate in a separate deck (PPT/Keynote).

**Recommendations to others considering Onclusive:**

Make sure you are given enough time to demo/pilot the product to make sure it fits your needs. 

**What problems is Onclusive solving and how is that benefiting you?**

We use this exclusively to measure Share of Voice and Power of Voice. Both provide value to our monthly reporting requirements and is another data set we can lean on to create coverage reports. 

  ### 42. Very strong solution, and replaced a manual process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Onclusive?**

I like the ability to analyze the data in just about any way I can think of. I can provide very basic stats but can also drill down into more detailed stats and data. 

**What do you dislike about Onclusive?**

There doesn't seem to be an "undo" button when you change some of the analysis criteria, which would be especially useful in the Reports. 

**Recommendations to others considering Onclusive:**

Like any SaaS product that has a powerful set of features, the more the user puts into it, the more they'll get out of it. It's also important to know that your results and measurements will be more accurate and impactful if you stay on top of daily tasks like removing unnecessary articles, adding articles the tool rarely misses, setting tags, keeping the target media list up to date, etc. 

**What problems is Onclusive solving and how is that benefiting you?**

We're helping to take some of the uncertainty out of PR measurement. We previously used a manual process and adjusting the measurement in almost any way was a very difficult process. 

  ### 43. Great PR Tool. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fred H. | Media Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about Onclusive?**

This tool enables me to effortlessly sort out a vigorous PR program utilizing labels and different channels with the goal that I can penetrate down and truly measure effect of media inclusion dependent on various parameters. It's productive to run different tests and motivate decent visual portrayals to best speak to PR achievement, so my reports are increasingly cleaned. Obviously, binds PR results to site traffic and moves made is a colossal reward that causes me report genuine ROI. 

By and large I'm exceptionally happy with AirPR's work. A major factor for why my group changed over from our past media checking apparatus Meltwater, was AirPR's astounding client administration, quick activity in joining clients' criticism into their guide and being able to follow attribution for articles. 

The dimension of client administration and consideration given by their AMs/CSMs is splendid. The on-boarding process was consistent and fast and all through the relationship, our AM has been extremely dynamic and included with improving our apparatus for our U.S/HQ group, yet for all our worldwide colleagues crosswise over EMEA and APAC. Any deferrals in the underlying set up was from our side as we needed to work with our Security group crosswise over differing time zones and demands.

**What do you dislike about Onclusive?**

I hate waiting for updates to be available ASAP. The PR business is changing rather immediately with regards to estimation similar to the media scene. Staying aware of those progressions is a test for communicators as well as investigative suppliers. AirPR is keeping to help its clients as well as can be expected

**Recommendations to others considering Onclusive:**

In the event that you are searching fora tool that features how PR is influencing your business or enables you to take information driven choices, AirPR is an incredible fit. While they have astounding robotized detailing they are presumably more costly than the customary media checking arrangement. What business issues would you say you are unraveling with the item? What benefits have you understood? We can at last perceive how our group of onlookers responds to our substance past social offers. We have an unmistakable picture of what individuals do in the wake of perusing an article about us. With the mechanized detailing, we invest less energy physically assembling our inclusion, and are progressively vital about who we're pitching and what informing we're utilizing.

**What problems is Onclusive solving and how is that benefiting you?**

I've possessed the capacity to settle channel attribution and substance center because of utilizing their Analyst apparatus. I've played out a profound jump examination of our inclusion to decide quality versus amount markers that rank the estimation of various channels crosswise over earned media, possessed media, and newswire media inclusion. I've additionally possessed the capacity to quantify our arguments to comprehend what is resounding in the market by representative, watchword, distribution, and creator. The majority of the abovementioned - in addition to more - causes me write about the impacted income and brand notoriety that PR can convey to the primary concern of our business.

  ### 44. Great software, great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Onclusive?**

This is the most accurate online media monitoring service I have used - and I've used them all. It is intuitive to use, and easy to customize the dashboards. The customer service is outstanding - from regular meetings to assess use and answer questions to make sure you are getting the most value, to taking feedback on improvements straight back to the engineering team and following up on progress.

**What do you dislike about Onclusive?**

More customization in the reporting. It would be great if you have the option to drop templated slides into all presentations - eg feature v mention. Once you delete the template from that report, you can't reinsert it. You have to start a new report.

**Recommendations to others considering Onclusive:**

You won't regret it.

**What problems is Onclusive solving and how is that benefiting you?**

Global visibility into our coverage and competitors, showing trends in real time, providing intelligence to other marketing colleagues to make PR more relevant.

  ### 45. Consistent Global Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben F. | VP, Corporate Communications, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2019

**What do you like best about Onclusive?**

Customizable dashboards and widgets make report-building really easy.

**What do you dislike about Onclusive?**

Because the platform tracks so much, there is manual effort required to weed out irrelevant noise so you can zero-in on the your desired coverage set.

**What problems is Onclusive solving and how is that benefiting you?**

We use the platform for uniform and consistent measurement of global media programs, and to understand where the conversations we care about are happening, and who is having them.  

  ### 46. The Utmost

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anuj Sawan R. | Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2019

**What do you like best about Onclusive?**

The best part of the product is the release of communication and the UI has a great credibility in its users.

**What do you dislike about Onclusive?**

The Files gets auto rooted on the buffering mode while upload

**Recommendations to others considering Onclusive:**

The product offers great UI and Communication scalability

**What problems is Onclusive solving and how is that benefiting you?**

The media saturation and the Interaction with the Business Domains has been enhanced

  ### 47. The most robust PR analytics tool (with a few kinks)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about Onclusive?**

AirPR is hands down the most robust PR analytics tool on the market. The level at which we're able to drill down into metrics has really helped inform what we do in a way that other platforms can't.

**What do you dislike about Onclusive?**

It's a bit clunky on the reporting side but the team is extremely open to hearing feedback and then taking action on it so that's improving.

**What problems is Onclusive solving and how is that benefiting you?**

AirPR allows us to see which press articles are impactful to our business based on the metrics we care most about (with Google Analytics integrations), which helps us focus on media outlets that move the needle. It's also useful for other things (i.e. competitive analysis) and has really helped us prove our value to leadership.

  ### 48. Two time AirPR client

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Onclusive?**

The combination of data and having a customer success representative who works with our team on a regular basis to help us analyze and report our work.

**What do you dislike about Onclusive?**

I would like to be able to download the charts as gifs or in PowerPoint

**Recommendations to others considering Onclusive:**

The hands on support is better than anything I've encountered from other vendors. It's one thing to have a tool but it's game changing to have a specialist working hand in hand with you.

**What problems is Onclusive solving and how is that benefiting you?**

Have been able to show progress in gaining share of voice relative to our competitors, have identified new media outlets and reporters, and have developed a better understanding of what works and what is less effective.

  ### 49. Excellent monitoring tools and even better customer service 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about Onclusive?**

The dashboard is customizable and insights are readily available. Data is organized in a way that is easy to digest. The recent product enhancements have been great as well. 

**What do you dislike about Onclusive?**

The reports template is somewhat rigid. You can only position graphs a certain way and are limited in graph size as well. Also, we have to manually add articles that the software fails to pick up.

**What problems is Onclusive solving and how is that benefiting you?**

We can quantify, through a variety of different metrics, the impact of our public relations efforts. 

  ### 50. Simple, easy-to-use newsroom with intuitive email newsletter functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2019

**What do you like best about Onclusive?**

Of all the feature PRGloo offers, we find their simple, easy-to-use newsroom and intuitive email newsletter capabilities the most useful on a day-to-day basis. If you're an agency, or you're internal and want to hold your agency accountable, the Conversations functionality can be very helpful. 

**What do you dislike about Onclusive?**

Honestly, there's not much about PRGloo that we don't like at this point!

**What problems is Onclusive solving and how is that benefiting you?**

PRGloo provided us with a professional and easy-to-use newsroom that we can maintain on our own with minimal effort. 


## Onclusive Discussions
  - [How are Critical Mention and Onclusive related?](https://www.g2.com/discussions/how-are-critical-mention-and-onclusive-related) - 1 comment, 1 upvote
  - [Does Onclusive use AI across its products?](https://www.g2.com/discussions/does-onclusive-use-ai-across-its-products) - 1 comment, 1 upvote
  - [Does Onclusive offer one platform for all its solutions or does each product require a separate log in and use a different interface?](https://www.g2.com/discussions/does-onclusive-offer-one-platform-for-all-its-solutions-or-does-each-product-require-a-separate-log-in-and-use-a-different-interface) - 1 comment, 1 upvote
  - [How comprehensive is Onclusive’s media coverage?](https://www.g2.com/discussions/how-comprehensive-is-onclusive-s-media-coverage) - 1 comment, 1 upvote
  - [How much does Onclusive cost?](https://www.g2.com/discussions/how-much-does-onclusive-cost) - 1 comment, 1 upvote

- [View Onclusive pricing details and edition comparison](https://www.g2.com/products/onclusive/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A38%3A33+-0500&secure%5Bsession_id%5D=cc794508-0c09-40cd-bf0c-b1c3ab824867&secure%5Btoken%5D=03fce6a26c0d26b0fbe51a92a4912331c7d3ae89cf9390223be72565972de5ed&format=llm_user)
## Onclusive Integrations
  - [Onclusive Social](https://www.g2.com/products/onclusive-social/reviews)
  - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews)

## Onclusive Features
**Social Analytics**
- Competitor Analysis
- Follower Analysis
- Post Performance
- Attribution
- Hashtag Analytics
- Sentiment Analysis

**Contact Management**
- Media Database
- Record Management
- Relationship Management
- Segmentation

**Media Channels**
- Broadcast Media
- Print Media
- Online Media

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis

**Management**
- Content Management
- Customization
- White Label
- Media Kits
- Contact Management

**Influencer Marketing**
- Influencer Recruitment
- Influencer Scoring
- Audience Analysis
- Influencer Segmentation
- Influencer Collaboration
- User-Generated Content (UGC) Management
- Content Approval
- Campaign Analytics
- Reporting and Dashboards
- Data Importing and Exporting Tools
- Influencer Whitelisting
- Influencer Compensation
- Social Commerce
- E-Commerce Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**AI Visibility & Tracking**
- AI Mention Tracking
- AI Search Ranking Insights

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reports & Dashboards**
- Report Customizability
- Report Exporting
- Scalability
- White Label

**Database**
- Media Database
- Contact/Campaign Management
- Newsroom

**PR Management**
- Communications
- Campaign Management
- Engagement Tracking
- PR Analytics

**Geographic Coverage**
- Local Media
- National Media
- International Media

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Distribution & Reporting**
- Omnichannel Distribution
- Analytics
- Publication
- Scheduling Tools
- Media Monitoring

**Sentiment & Brand Analysis**
- AI Sentiment Monitoring
- AI Hallucination Detection

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Influencer Marketing Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Outreach**
- Media Distribution
- PR Planner
- Social Media Services

**Workflow Automation**
- Lead Scoring
- Pitching
- Campaign Scheduling
- Follow-ups

**Reporting**
- Keyword Targeting
- Custom Feeds and Alerts
- Custom Reports
- Dashboards

**Competitive Benchmarking**
- Industry AI Sentiment Benchmarking
- Competitor AI Presence Comparison

**Agentic AI - Media Monitoring**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Social Media Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting**
- Monitoring
- Response Desk
- Impact Measurement

**Generative AI**
- AI Text Generation
- AI Text Summarization

**AI Content Optimization**
- Semantic Optimization for AI Models
- AI-Driven Content Recommendations

**Agentic AI - Media and Influencer Targeting**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**User Rights/Roles**
- Version Control
- Team Collaboration

**Reporting & Alerts**
- Real-Time AI Mention Alerts
- AI Visibility Reporting

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