Onclusive provides solid and comprehensive PR impact measurement, something that shares metrics for trends, ensures sentiment analysis is done and PR attribution

Onclusive provides a robust view of reputation and visibility of our company in multiple media coverage

The insights collected from Onclusive are AI supported, with a framework that offers a solid summary on trends and alerts

The dashboard for Onclusive is custom made with a brand image and it shares accurate media coverage reports

The software has versatile global reach, something that ensures multilingual support Review collected by and hosted on G2.com.

Onclusive offers an overwhelming learning curve that demands a team of professionals who have PR skills

The app is premium priced and only large companies that can afford it Review collected by and hosted on G2.com.

Onclusive demonstrates remarkable and reliable media monitoring, where it offers focused sentiment analysis and the impacts the PR has in the markets

The insights from Onclusive are AI supported, where it detects the trends and coverage patterns through the PR processes

Onclusive provides the strongest reporting capabilities from the website traffic and the conversion rates from the engagement made

The software collects the information of journalists, and this guides companies on the right people to pitch

The coverage capabilities from Onclusive is global and this establishes an easy monitoring plan Review collected by and hosted on G2.com.

Onclusive is not ideal for small companies and the price is rated premium compared with other competing programs

The sentimental analysis often is inaccurate where the coverage may be biased Review collected by and hosted on G2.com.

Onclusive is a robust and detailed approach that facilitates the advanced PR evaluation and measurement, something that involves media analytics

The software has a wide media coverage, and this monitors all the digital broadcasting processes in a comprehensive manner

The reports are customizable and this gives a dashboard visibility that demonstrates the PR impact in the market

Onclusive has determined sentimental analysis and this involves capturing the brand perception with audiences or markets

The app has developed proper implementation help or assistance, more so with the beginners Review collected by and hosted on G2.com.

Onclusive is recorded as a premium an expensive solution, and this affects many companies

The app has filtering issues and this leads to irrelevant mentions during the analysis Review collected by and hosted on G2.com.

Onclusive is a remarkable approach that involves advanced PR analytics to websites, media coverage and other print media.

The program understands the power of voice, where it captures sentiments, authority, relevance and amplification to understand the impacts it brings to the audience

Onclusive goes far beyond media coverage, by tracking content across different channels like broadcasters, social media, prints and this happens in different languages

The platform demonstrates brilliant leadership, by connecting all the mentions from different media outlets to conversions and traffic

The program rolled out AI integration, giving a predictable analysis after a span monitoring Review collected by and hosted on G2.com.

Onclusive has a challenging usability, where clunky controls and interface are both experienced

Despite the high coverage on social networks, it fails to capture most of local broadcasts Review collected by and hosted on G2.com.

Onclusive helps us link between PR and media, something that facilitates us getting the traffic we want with customers and business audiences

The program has a brilliant and detailed media channel coverage across all spaces, including social networks, digital prints, broadcasts, among others

The software has conventional forward planning capabilities that includes AP Planner and this assists us in handling new hooks and upcoming events

Onclusive helps in managing our reputations, where it brings high business intelligence and ensures all operations are handled properly Review collected by and hosted on G2.com.

Onclusive focuses on a broader functionality, and this results to extreme costs in maintaining the app

The program has filtering challenges, which includes even irrelevant mentions that affects the precision of this app Review collected by and hosted on G2.com.

I like the interface. It is very easy to use and to know where to place the elements of your press release and the guidance it gives you in pulling together the best release possible. It is easy to add the correct images, other information relevant to your story.

The network of journalists is fairly extensive, and it is easy to select journalists by location or trade, meaning that you send this to a wide array of contacts, giving you the best chance of getting good coverage.

It was easy to sign up for my account and implement this as part of my working routine. I use the system on a regular basis and it was easy to integrate this as part of a wider team, who also use this daily as part of the press service. Review collected by and hosted on G2.com.

I found the customer support function difficult to use at times. There is a popup on the site that isn't always the easiest to find, and from there the options are limited, which meant I resorted to putting out messages on social media in the hopes that someone would pick them up. Review collected by and hosted on G2.com.

Setting up tracking searches works well, and it's good about catching things on TV and radio which can be tricky. I enjoy the ability to go before and after the initial snippet from the media mentions, and being able to save a radio clip directly in the tool is nice for those shows that don't upload their episodes online. I have it update me daily, but it's also nice that it won't email me on weekends. The staff has been nothing but helpful and frequently reaching out, and really helped me move from our previous platform to Critical Mention. I also am a big fan of the database of media contacts, it has been very useful in updating our records to reach out for PR related send outs. Review collected by and hosted on G2.com.

There are a few sites that were not getting picked up that I was aware of based on my own manual searches, and I had to go back and forth with support a few times before I was regularly getting them (even now it's still a bit hit or miss). Review collected by and hosted on G2.com.

What I like most about Onclusive is how much easier it makes tracking and reporting earned media coverage. Before using the platform, I relied on Google Alerts, which often missed mentions or lacked detail. Onclusive allows me to monitor media coverage more accurately and consistently, which has significantly improved the quality of my monthly reports to leadership. I am able to show the audience reach and dollar value of our messaging, which not only demonstrates the impact of our marketing efforts but also reinforces the value of my role. Leadership has even started sharing these insights with sponsors and board members, which has helped elevate the visibility of our work. Review collected by and hosted on G2.com.

One downside to Onclusive is that it doesn’t track radio mentions as I initially expected.** This has made it difficult to provide a fully accurate report of our monthly earned media to leadership, especially since we have several PSAs running on local radio stations. Including more radio tracking would be helpful. Review collected by and hosted on G2.com.

As press lead at my organization, I switched us to Onclusive (Critical Mention) from a well-known competitor platform that we had been using for years. I was impressed by the modern and user-friendly back end, as well as the robust customer service and customization features without it being too complicated.

As we were going through the demo, I was sold just based on seeing how this platform pulled in podcast data that hadn't been available on the platform I was using. Overall, the transition went smoothly and was low-lift on our part thanks to Caitlin Thurnauer's great customer support.

Since switching a year ago, it has been easy to onboard other staff so that they can use the search and monitoring functions to support their research work. This means that instead of just our media professionals using the platform, we've been able to expand our usage. Review collected by and hosted on G2.com.

I have found the addition of new media contacts via the search function to be an occasional challenge. For example, if I am searching for reporters writing about a current event, I will see hundreds of results for news articles, but it will only pull five media contacts. Both the media tracking and reporter databases are robust, it just seems like it is the overlap in this one feature can yield mixed results. Review collected by and hosted on G2.com.

Onclusive's Critical Mention is helpful for daily media monitoring, providing useful reminders and alerts about press mentions and keywords. It reliably tracks coverage across traditional media channels, which made it easy to stay informed about relevant topics. Customer support was responsive and helpful whenever we needed to update billing or had questions about queries, which made resolving issues smooth. Review collected by and hosted on G2.com.

The interface feels clunky and outdated, making it harder to navigate than other tools. Social media monitoring is very limited, for example, I had to log into Facebook each time to access posts, and it doesn’t integrate smoothly with other platforms. Searching often had to be done manually, and despite the high price, it didn’t deliver as many features as expected. Ease of integration with other systems was also limited, and the number of features felt constrained compared to competitors. Review collected by and hosted on G2.com.