--- title: Onclusive Reviews meta_title: 'Onclusive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 207 reviews by the users' company size, role or industry to find out how Onclusive works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 207 scale: '5' date_modified: '2026-08-09' parent_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # Onclusive Reviews **Vendor:** Onclusive **Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) **Average Rating:** 4.3/5.0 **Total Reviews:** 207 ## About Onclusive Onclusive is a comprehensive PR and communications solution designed to assist organizations in navigating the complexities of brand management and reputation building. By leveraging advanced data science and a suite of specialized tools, Onclusive provides users with the resources necessary to monitor, measure, and enhance their communications strategies effectively. Targeting PR professionals, communications teams, and organizational leaders, Onclusive addresses the pressing challenges faced by modern businesses. In an era where brand perception can shift rapidly due to media coverage and public sentiment, Onclusive offers a robust platform that empowers users to stay informed and proactive. Organizations can utilize Onclusive to support their C-suite executives and broader business objectives, ensuring that communication efforts align with overall strategic goals. Key features of Onclusive include comprehensive media monitoring, which allows users to track relevant coverage and breaking news that could impact their brand reputation. This feature is crucial for organizations aiming to stay ahead of potential crises and capitalize on positive media opportunities. Additionally, Onclusive provides real-time measurement tools that assess the impact of communications efforts, enabling users to identify key issues and media trends that influence their audience. The platform also offers research and consultancy services, helping organizations uncover the underlying drivers of reputation and communication success. This insight is invaluable for developing more effective strategies and campaigns tailored to specific audiences. Furthermore, Onclusive’s PR and communications tools provide a complete solution for managing pressrooms, planning campaigns, and nurturing media relationships, streamlining workflows and enhancing collaboration among team members. By integrating technology, insights, and expertise, Onclusive simplifies the often chaotic media landscape, allowing organizations to elevate their performance consistently. The platform not only aids in proving the value of communications efforts but also supports continuous improvement, making it an essential partner for any organization committed to achieving PR and communications success. ## Onclusive Pros & Cons **What users like:** - Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. (25 reviews) - Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. (17 reviews) - Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. (16 reviews) - Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. (13 reviews) - Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. (11 reviews) - User Interface (11 reviews) - Users appreciate the **extensive network of journalists** , allowing for broader coverage and better chances of success. (9 reviews) - Users value the **responsive customer support** from Onclusive, which enhances their overall experience and satisfaction. (9 reviews) - Dashboard Usability (9 reviews) - Users value the **effective media monitoring** provided by Onclusive, especially appreciating the comprehensive TV coverage. (9 reviews) **What users dislike:** - Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. (10 reviews) - Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. (10 reviews) - Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. (10 reviews) - Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. (9 reviews) - Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. (8 reviews) - Users find the **navigation difficult** , struggling with limited search functionality and challenges in locating specific content. (8 reviews) - Complexity (7 reviews) - Users find **difficult navigation** in Onclusive frustrating, especially when searching through numerous archived reports and clips. (7 reviews) - Users note a **steep learning curve** with Onclusive, requiring detailed notes to maximize its features effectively. (7 reviews) - Limited Audience Reach (7 reviews) ## Onclusive Reviews ### 1. Helpful media monitoring with good support, but clunky interface and limited social media features **Rating:** 2.5/5.0 stars **Reviewed by:** Christopher G. | Social Media and Digital Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Onclusive?** Onclusive's Critical Mention is helpful for daily media monitoring, providing useful reminders and alerts about press mentions and keywords. It reliably tracks coverage across traditional media channels, which made it easy to stay informed about relevant topics. Customer support was responsive and helpful whenever we needed to update billing or had questions about queries, which made resolving issues smooth. **What do you dislike about Onclusive?** The interface feels clunky and outdated, making it harder to navigate than other tools. Social media monitoring is very limited, for example, I had to log into Facebook each time to access posts, and it doesn’t integrate smoothly with other platforms. Searching often had to be done manually, and despite the high price, it didn’t deliver as many features as expected. Ease of integration with other systems was also limited, and the number of features felt constrained compared to competitors. **What problems is Onclusive solving and how is that benefiting you?** Onclusive helps me track press coverage and monitor keyword mentions across traditional media channels, which saves time compared to manually searching news sources. The daily reminders and reports ensure nothing important is missed and help us stay informed and responsive to relevant stories. **Official Response from Yuriana Coss:** > Thanks for sharing your feedback, Christopher. We’re glad to hear Onclusive has been helpful for your daily media monitoring and that our support team has been responsive. We understand your concerns about the interface and social media monitoring features — improving usability and expanding our integrations are key priorities for our product team. We appreciate your input as we continue working to deliver a smoother, more connected experience across all media channels. ### 2. Careful what you ask for! **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Onclusive?** The fact that most of the time, I can find broadcast clips I am looking for. **What do you dislike about Onclusive?** Well, since you asked right after I had a bad experience...I did a shoot with a client up in Flagstaff on a recent Wednesday. The segment then aired that night at 5:50 pm. I started looking for the clip that night on the Critical Mention platform. I tried many keywords and it should have been easy to find as it was a Fox 10 Phoenix story. I could not find it and asked for support, indicating that I had searched myself. Right away, I got a Bot response telling me in 101 language how to find a clip. I wrote back, again copying my rep, who said he would have the clip for me in the morning. I really needed it. It did not come. The rep involved the video production team while also telling me there were technical difficulties with Fox. By Friday, the video production sent met an Apple Music version of the clip that I couldn't even open. I needed a high-res MP4. It was getting late on Friday and Critical Mention threw up its hands and told me I would have to wait until Monday. On Monday, the rep said he'd heard the video production team sent me the clip earlier that morning. That never happened. I checked my spam. Finally, by mid-afternoon on Monday, I got my clip. I think that no client should have to wait more than 24 hours for any clip that would regularly be available through this service. We pay a lot of money for it and our clients have high expectations. As do I. I think that in such circumstances, Critical Mention should have a reciprocal alliance with another clipping service so that they can fill gaps, even if it ends up costing Critical Mention a few bucks to fulfill the order. **What problems is Onclusive solving and how is that benefiting you?** I like providing clips and analytics to clients. Critical Mention usually does that for me. **Official Response from Yuriana Coss:** > Thank you for sharing this detailed feedback. We’re very sorry for the delay you experienced and understand how frustrating that must have been, especially when working on a client deadline. Your experience isn’t the level of service we aim to provide. We’re always working hard to review internal processes to ensure faster turnaround times and more effective escalation when technical issues arise. ### 3. Great for media monitoring and TV clips, not helpful for social media monitoring **Rating:** 3.0/5.0 stars **Reviewed by:** Kelsey M. | Director of Content Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Onclusive?** The media monitoring tools are powerful and I particularly appreciate the TV coverage. Haven't found another service that captures TV coverage quite the same. **What do you dislike about Onclusive?** Social media monitoring really only shows Twitter/X posts and post from our own social media accounts. **What problems is Onclusive solving and how is that benefiting you?** It keeps us in loop with conversations around our brand online. ### 4. PR Gloo provides a slick, highly professional, and mostly easy-to-use service **Rating:** 3.0/5.0 stars **Reviewed by:** Jack G. | Media and public affairs officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Onclusive?** The automatic updating of media contacts through the 'smart lists' The system for distributing press releases, plus the appealing visual design of the press release format **What do you dislike about Onclusive?** Slightly cumbersome processes required when I need to update a media ('influencer') contact myself Too many different pathways for simply logging media enquiries make it harder to keep track of these than under our previous provider **What problems is Onclusive solving and how is that benefiting you?** Out-of-date media contacts Better-looking press release formats ### 5. Airpr is the PR Tool to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Onclusive?** This tool can help you find out your ROI and measure the impact of your PR efforts. Excellent customer service and helpful staff. **What do you dislike about Onclusive?** The service is not user-friendly initially. **Recommendations to others considering Onclusive:** Enables a deeper understanding of your target audience using social media analytics. It will provide deep insights into around consumers view and interact with your brand on social media **What problems is Onclusive solving and how is that benefiting you?** increase the PR and measure effectivity for PR through tool ### 6. Occasional first-time user **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2017 **What do you like best about Onclusive?** How quickly and simply any input can be made **What do you dislike about Onclusive?** Too much white space, would be better if each page was a bit busier by closing the gaps a bit and reducing some fields in size. In each influencer's profile, one can't initiate a new 'conversation' with them - would be useful to be able to do that **What problems is Onclusive solving and how is that benefiting you?** Sharing of information and maintaining consistency of message across a large and dispersed comms team under constant demand from the media **Official Response from Roxane Papagiannopoulos:** > This is the kind of review that helps us build a better product. Thank you for taking the time to write the review, but an even bigger thank you for your insight on those things we can improve. We have our developers looking into how (and when) we can provide the option to start a Conversation from within the Influencer profile. Great feedback! ## Onclusive Discussions - [How are Critical Mention and Onclusive related?](https://www.g2.com/discussions/how-are-critical-mention-and-onclusive-related) - 1 comment, 1 upvote - [Does Onclusive use AI across its products?](https://www.g2.com/discussions/does-onclusive-use-ai-across-its-products) - 1 comment, 1 upvote - [Does Onclusive offer one platform for all its solutions or does each product require a separate log in and use a different interface?](https://www.g2.com/discussions/does-onclusive-offer-one-platform-for-all-its-solutions-or-does-each-product-require-a-separate-log-in-and-use-a-different-interface) - 1 comment, 1 upvote - [How comprehensive is Onclusive’s media coverage?](https://www.g2.com/discussions/how-comprehensive-is-onclusive-s-media-coverage) - 1 comment, 1 upvote - [How much does Onclusive cost?](https://www.g2.com/discussions/how-much-does-onclusive-cost) - 1 comment, 1 upvote - [View Onclusive pricing details and edition comparison](https://www.g2.com/products/onclusive/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A45%3A29+-0500&secure%5Bsession_id%5D=63bbc2f5-5ba4-47d4-b3ea-652276bd81b4&secure%5Btoken%5D=6fd96f93a5bc28e1246f6fde9518cde2bf5092a367751d4b5d13bc03c7aaddba&format=llm_user) ## Onclusive Integrations - [Onclusive Social](https://www.g2.com/products/onclusive-social/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Onclusive Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Contact Management** - Media Database - Record Management - Relationship Management - Segmentation - Digital Asset Management - User Management - Calendar Management - Direct Mail Management - Contact Management **Media Channels** - Broadcast Media - Print Media - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Management** - Content Management - Customization - White Label - Media Kits - Contact Management **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce - E-Commerce Integration - Trend Analysis - Real-Time Analytics - Multi-Campaign - Demographic Data - Social Media Integration - Campaign Segmentation - Communication Management - Influencer Relationship Management - Social Performance Management - Campaign Management - Multi-Channel Management - Contact Management - Content Management - Rewards Management - Workflow Management - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization **AI Visibility & Tracking** - AI Mention Tracking - AI Search Ranking Insights **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Database** - Media Database - Contact/Campaign Management - Newsroom **PR Management** - Communications - Campaign Management - Engagement Tracking - PR Analytics - Communication Management - Clippings Management - Activity Tracking **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Distribution & Reporting** - Omnichannel Distribution - Analytics - Publication - Scheduling Tools - Media Monitoring **Sentiment & Brand Analysis** - AI Sentiment Monitoring - AI Hallucination Detection **Agentic AI - Regulatory Change Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Campaign Planning **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning **Additional Functionality** - Data Visualization - Keyword Tracking - Search/Filter - Social Advertising - Influencer Tracking - Social Promotion - Conversion Tracking - Payment Tracking - Customizable Reports - Email Marketing - Approval Process Control - Alerts/Notifications - Performance Metrics - Data Import/Export - Campaign Scheduling - Engagement Tracking - Monitoring - Contact Database - Influencer Discovery - Multi-Channel Marketing - Social Media Monitoring - Activity Tracking - Customizable Branding - ROI Tracking - AI Copilot - Reporting & Statistics - CRM - Faceted Search/Filter - Categorization/Grouping - Filtering - Generative AI - API **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Outreach** - Media Distribution - PR Planner - Social Media Services **Workflow Automation** - Lead Scoring - Pitching - Campaign Scheduling - Follow-ups **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Competitive Benchmarking** - Industry AI Sentiment Benchmarking - Competitor AI Presence Comparison **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Social Media Integration **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot **Reporting** - Monitoring - Response Desk - Impact Measurement **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **AI Content Optimization** - Semantic Optimization for AI Models - AI-Driven Content Recommendations **Agentic AI - Media and Influencer Targeting** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot **User Rights/Roles** - Version Control - Team Collaboration **Reporting & Alerts** - Real-Time AI Mention Alerts - AI Visibility Reporting ## Top Onclusive Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,637 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) - 3.9/5.0 (1,322 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) - 4.5/5.0 (493 reviews)