--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4990 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4990 scale: '5' date_modified: '2026-08-01' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,990 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews) - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews) - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews) - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews) - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews) - User Interface (724 reviews) - Patch Management (658 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Monitoring (554 reviews) **What users dislike:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews) - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews) - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews) - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews) - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews) - Poor Reporting (216 reviews) - Lacking Features (210 reviews) - Remote Access Issues (201 reviews) - Reporting Issues (189 reviews) ## NinjaOne Reviews ### 1. Rapid, slick and great customer support. Wouldn't use anything else. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about NinjaOne?** I absolutely love Ninja, it's very quick to install on our endpoints, the viewer is fantastic and I feel I can trust the reports it provides us. It also has multiple integrations with third party services and in our experience, was cheaper than the previous product we were using. The onboarding and support is also fantastic, across two companies I've felt very well supported by Ninja and felt the account manager was 1:1 with any questions I had. **What do you dislike about NinjaOne?** Some of the UI elements and labels can be worded weirdly. I don't understand where some of the notifications go either (e.g. patches that are pending approval) **What problems is NinjaOne solving and how is that benefiting you?** Our previous infrastructure (CW) was giving us incorrect information, was incredibly slow and the remote desktop viewer was incredibly slow. Ninja has solved all of these problems, our account manager also gave us a free trial of the backup solution which absolutely SAVED us hours of setup when a server died. ### 2. Quick Connect Makes Secure Remote Support Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Cohen B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about NinjaOne?** Quick Connect has made it easy for me to support users securely and efficiently. There have been countless times when NinjaOne’s remote desktop has saved my company millions of dollars by letting me resolve issues quickly without needing to be on-site. **What do you dislike about NinjaOne?** Honestly, I don’t really have any gripes. If I had to mention one thing, it would be the constant updates for the remote desktop, but that’s completely understandable from a cybersecurity standpoint. **What problems is NinjaOne solving and how is that benefiting you?** As I mentioned earlier, I’m able to support end users nationwide while also helping them navigate company-specific nuances and processes. ### 3. Simple, All-in-One Endpoint Management with Strong Automation and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Test A. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** What stands out about NinjaOne is how simple and intuitive its interface is, especially for managing endpoints at scale. It combines monitoring, patch management, and remote access in one clean platform, which reduces tool sprawl. Automation features are strong and help cut down repetitive IT tasks. It’s also known for fast performance and responsive customer support, which makes day-to-day operations smoother. **What do you dislike about NinjaOne?** One downside is that reporting and analytics aren’t as advanced or customizable as some competitors. The pricing can also scale up quickly for larger environments. Some users find the mobile app less capable than the desktop version. Additionally, deeper integrations with certain third-party tools can be limited. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps solve the problem of managing many endpoints across different locations from a single dashboard. It reduces the complexity of IT operations by combining monitoring, patching, remote access, and automation in one platform. ### 4. Easy Fleet Health Monitoring, Fast Remote Troubleshooting, and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Alex P. | Desktop Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** The ability to monitor the health of all of the devices in our fleet, roll out patches, shorter time to help troubleshoot users systems, ease of remoting in to a users system, easy navigation of the user interface portal,, and prompt response of the support team. Also seamless integration with out ITSM platform. **What do you dislike about NinjaOne?** The pricing can be a little more than the competition, but it's the investment; especially for multi-campus businesses. **What problems is NinjaOne solving and how is that benefiting you?** With a small IT team and multi-campuses, we are often going back and forth to each location to support a user or set up a system for a user, which takes time out of our day. With NinjaOne RMM, we can easily and quickly support a user as well as potentially prevent an issue all from our desk. Minimizing the time wasted by going to the users workstation. ### 5. Reliable and Easy-to-Use IT Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Anupam K. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about NinjaOne?** Easy-to-use and clean interface that makes navigation simple. Centralized dashboard for managing all devices in one place. Responsive customer support and regular product updates. **What do you dislike about NinjaOne?** It would be nice to have more built-in integrations with certain third-party tools. The mobile app is useful for quick tasks, but I still prefer using the desktop version for more detailed work. **What problems is NinjaOne solving and how is that benefiting you?** It helps me manage multiple devices from a single dashboard instead of switching between different tools. It reduces the time spent on routine tasks by automating patching and maintenance. Remote access makes it easy to troubleshoot user issues without needing to be on-site. ### 6. Impressive cloud performance with lightning-fast console and script execution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** The outstanding performance of the cloud platform is truly impressive. Especially the fast response times of the console and the lag-free execution of scripts on thousands of endpoints simultaneously contribute to achieving maximum IT performance. **What do you dislike about NinjaOne?** I don't like that the costs can quickly become a burden with strong growth and increasing scaling. Additionally, the performance occasionally reaches technical limits with extremely complex, individually constructed automation chains – especially when one does not have in-depth scripting knowledge and thus has fewer opportunities to provide targeted assistance. **What problems is NinjaOne solving and how is that benefiting you?** A major problem is the high manual effort required for routine tasks. This keeps technicians from strategic projects and simultaneously increases the susceptibility to errors. NinjaOne Solving addresses this issue with powerful, policy-based automation. Once defined, rules are deployed to all relevant endpoints without human intervention, ensuring consistent and reliable processes. ### 7. My Best RMM Experience Yet **Rating:** 5.0/5.0 stars **Reviewed by:** George C. | Network Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about NinjaOne?** Deploying scripts via Ninja has been a seamless process, and it’s easily the best experience I’ve had with script deployment compared to other RMM platforms I’ve used in the past. **What do you dislike about NinjaOne?** I’m not a fan of the way Ninja handles RDP, mainly because you have to create an external shortcut on your desktop instead of having the feature built directly into the platform. That said, I believe this is currently being looked into. Another issue for me is that you can’t message users directly on their devices before you connect. **What problems is NinjaOne solving and how is that benefiting you?** It’s flexible in terms of what you can do without having to connect directly to a user’s machine and interrupt their work. Background mode has been a lifesaver. ### 8. Exactly What the Doctor Ordered **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | Director of Information Systems and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about NinjaOne?** The Windows and third party update agents have undergone a major overhaul and we are seeing a vast improvement with successful patching. With security always at the top of mind this task is imperative to be as good as it can be. Our current MDM product is end of life and we will be taking a look at the latest iteration of the NinjaOne MDM add in. **What do you dislike about NinjaOne?** The documentation area of NinjaOne is good but it could be expanded to include things like certificate/domain expiry that competitor's products do. **What problems is NinjaOne solving and how is that benefiting you?** The automations, both built in and PowerShell scripts that we have written, saves us countless hours every month. We know virtually everything about the machines in the environment from RAM installed, CPU utilization to warranty details Other tools in our I.T. Toolbox are also available right from NinjaOne, like ScreenConnect and Bitdefender. ### 9. NinjaOne is a complete all in one tool for MSP's at an affordable price. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about NinjaOne?** The ease of use and central management of all devices/updates in one product was a real deciding factor for my business. I have used other products in the past, where all features are not integrated into one platform, NinjaOne really excels in this spot. The pricing versus competitors was also a deciding factor for me. NinjaOne is an overall great product at a great price point, with a team that is eager to support when needed. **What do you dislike about NinjaOne?** One downside that I can think of is the ability to chat prior to connecting with NinjaRemote. Other competitors (Screenconnect) allow this option, it would be a nice addition but not a deal breaker. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne hasn't solved a problem directly, but it helps streamline all of our processes with central management and ticketing as well as updates pushed through the RMM. ### 10. NinjaOne’s Simple, All-in-One Platform That Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Aeshad R. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** Flexible Reporting – It offers customizable reports that make it easy to track device health and demonstrate IT performance. Cloud-Based Convenience – Since it's cloud-based, I can manage endpoints from anywhere without worrying about maintaining on-premises infrastructure. **What do you dislike about NinjaOne?** Weak ticketing system – feels like an add-on, missing features and reporting Sales tactics – often described as pushy or spammy by users Missing/limited features – especially around permissions or advanced controls Occasional reliability or accuracy issues – e.g., patching or device status not always correct **What problems is NinjaOne solving and how is that benefiting you?** everything’s centralized and automated so you save time, fix problems faster, and manage devices more efficiently. ### 11. Best RMM on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin Q. | Senior IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about NinjaOne?** NinjaOne now has Billing, this has been a feature I have been looking forward to as having a single pane of glass for all things IT services in one place makes this so much easier. Now they even have a way to track licensing, warranty, and retired assests. **What do you dislike about NinjaOne?** Continue to add on features and apps to provide a complete comprehensive PSA and service desk. Asset management and Apple MDM are huge welcomed additions to their offerings. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne makes managing several organizations a breeze. It allows us to confidently remotely manage computers, policies, and support our end users. ### 12. Excellent RMM solution in very active development **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan H. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about NinjaOne?** The fact that it is extremely intuitive and easy to leverage, and that it is in very active development with strong focus on user feedback & feature requests. **What do you dislike about NinjaOne?** Some features aren't as mature as other vendors' offerings. **What problems is NinjaOne solving and how is that benefiting you?** It just works, unlike our previous RMM solution. Automating tasks that used to take manual technician time & effort has been a huge benefit, and it's been easy for us to learn. We have also started using NinjaOne's backup solution for both disaster recovery & file/folder backups, which has greatly improved our efficiency and backup reliability compared with our old backup solution stack. ### 13. Simple and scalable interface, quick remote handling, and attractive prices **Rating:** 5.0/5.0 stars **Reviewed by:** Raphaël F. | Ingénieur réseau et systèmes, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about NinjaOne?** Simple and scalable interface NinjaOne allows us to quickly take remote control with Ninja Connect at our clients' sites and manage their IT infrastructure with Ninja One, and we are testing their MDM management solution. The prices are attractive and the monthly payment is a plus. **What do you dislike about NinjaOne?** For the moment, we have not yet had the opportunity to test their support or their AI. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne meets our expectations, particularly regarding GDPR compliance and the ease of use of NinjaConnect. ### 14. Streamlined Device Management in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal P. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about NinjaOne?** Strong reporting capabilities: The reports are clear, customizable, and useful for tracking system health and demonstrating IT performance. Continuous improvements: I appreciate that new features and enhancements are released regularly based on customer feedback. **What do you dislike about NinjaOne?** Alert tuning requires effort: Default alert settings can generate more notifications than needed, so some fine-tuning is required. Occasional feature gaps: There are a few advanced endpoint management features that competitors offer more extensively. Documentation can be improved: Some advanced topics could benefit from more detailed examples and step-by-step guides. **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 15. Far easier to use than MECM **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin N. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about NinjaOne?** As an MECM administrator at my previous company, Ninja is a breath of fresh air. Easy to use, navigate and find what you're needing to do. Simple to update and patch devices. Very user friendly. **What do you dislike about NinjaOne?** To copy the local admin password you first have to view the password before you're able to copy that password. **What problems is NinjaOne solving and how is that benefiting you?** We currently use Ninja for patch management and recently started to use Ninja for our IT documentation. We also use the backup service and splashtop service for remote support. Literally an all-in-one easy to use device management application. Never going back to MECM. ### 16. Unmatched Intuitive GUI and Friendly, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adam L. | Assistant Manager of Help Desk Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about NinjaOne?** The ease of use and how intuitive their GUI is truly cannot be matched. Their support staff are extremely friendly and helpful as well. It's been a great partnership so far, and I'm looking forward to the new developments they have in the pipeline! **What do you dislike about NinjaOne?** There are a few nitpicks I have, such as the ability to filter out specific objects not being available in the GUI/filters options, but overall its been a wonderful time using their product **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is the centerpiece of our business model. It handles all our RMM needs, including automation and patching services, and provides everything needed from a comprehensive GUI providing easy to reference stats at a glance. The performance of the RMM service is second to none as well, one of the biggest complaints we had when it came to competitor software like CW:Automate. ### 17. Reliable Uptime and Fair Pricing, but Support and Mac Remote Reliability Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Matt O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about NinjaOne?** The uptime is reliable, pricing is very fair, the roadmap is greta to know what's coming and what's being worked on and it's nice to be able to be part of those choices. **What do you dislike about NinjaOne?** Support, hands down. No 24/7 support, I can't call for support, there's no remote support, tickets get closed too quickly and if unresolved, no one follows up. Also, ninja one remote is flaky - sometimes it works, sometimes it doesn't. On Mac, it's unreliable. Also, partnerships like sentinelone, the partnership for support is a cold hand off. **What problems is NinjaOne solving and how is that benefiting you?** it's allowing me to support and monitor my clients, which makes my business able to meet our demands. the custom scripts and remote powershell is a huge help. ### 18. Feature-Rich NinjaOne Suite That’s Easy to Set Up and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Logan M. | Senior Client Technolgies Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** The number of options included in the NinjaOne Suite really stands out to me. There are also a lot of tools available, and they’re easy to use and set up. On top of that, the cost for companies is amazing. **What do you dislike about NinjaOne?** There is not much i do not like about it. **What problems is NinjaOne solving and how is that benefiting you?** As a local IT provider, it’s important for me to be a one-stop IT shop. I have tons of resources available to push content and manage and control PCs, and Ninjaone helps me bring all of that together. Ninjaone is a must for any IT organization. ### 19. Simple Web-Based Deployments with Handy Built-In Remote Desktop **Rating:** 4.5/5.0 stars **Reviewed by:** Leonardo E. | IT systems support specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about NinjaOne?** I like the fact that configuring and setting up scripts, new installs, basically anything with a new deployment is simple and easy. It is easily accessible through the web interface. Sending commands through the dashboard like reboot or install scripts is very easy. Not the fastest but not the slowest either and it works. I do enjoy have the built-in remote desktop feature. It makes it simpler to where we do not need to have any other 3rd party software. **What do you dislike about NinjaOne?** I cannot really say any downsides as our enterprise uses it at it's most basic level for patch management and onboarding new devices. **What problems is NinjaOne solving and how is that benefiting you?** Currently we are enjoying the built in remote aspect and the pricing and affordability of it adding on to the account. It makes it easier for us to consolidate 3rd party software in to 1 thing. ### 20. PowerShell Integration Makes NinjaOne Incredibly Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny G. | Endpoint Management Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** The best thing about NinjaOne is how well it integrates with PowerShell. Anything it doesn’t do natively can be added by importing a script, whether that’s a custom script or one that was uploaded by the community. **What do you dislike about NinjaOne?** There are times when a third-party patch will fail, and Ninja is not the best at providing a clear reason for the error. That said, they’re consistently improving the third-party patching, and it’s already better than it was even a few months ago. **What problems is NinjaOne solving and how is that benefiting you?** It has greatly improved our visibility into vulnerabilities and strengthened our ability to patch machines, with clear insight into the patches themselves. On top of that, they have now incorporated AI into patching, which can even prevent a troublesome patch from being deployed to machines, giving you time to determine whether that patch will be an issue in your environment. ### 21. Feature-Rich Platform, Always Adding New Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2025 **What do you like best about NinjaOne?** I enjoy all the wide feature set that Ninja offers, and appreciate how they are constantly adding new features and improving existing ones. I feel like Ninja is easy to use, with as many features as there are as well. The ability to add ad-hoc NMS monitoring is also beneficial as well. **What do you dislike about NinjaOne?** I have not always had great experiences with support when opening tickets. Depending on the issue, there is generally a lot of back and forth before our issues seem to make progress on getting resolved. **What problems is NinjaOne solving and how is that benefiting you?** Ninja provides patch management and allows us to continue to automate processes. Ninja also provides a backup solution that we use for some of our clients. The conditional alerting is also an added benefit, and the overall customization to run scripts against dynamic groups. ### 22. Best RMM I've used so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Contractor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about NinjaOne?** Ninja is fast. Operations are very responsive. The Dojo (their help system) has some of the better articles I've seen from any vendor. I've used to date 4 RMM tools, and Ninja is by far my favorite so far. **What do you dislike about NinjaOne?** The UI for many parts is not the way my brain thinks. Some of my colegues seem really happy with it, but I have to search around for granular settings when I don't use them often. Still, the bespoke settings I've looked for have always been present. **What problems is NinjaOne solving and how is that benefiting you?** Remote access and administration of machines. ### 23. NinjaOne Streamlines Ticketing, Tracking, Backups, Onboarding, and Proactive Alerts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about NinjaOne?** NinjaOne has many features for time tracking, billing, automation and organisation, but by far my best feature is the remote tool. It's sleek, efficient and the most comfortable tool to use. **What do you dislike about NinjaOne?** Sometimes Ninja will struggle to obtain a remote session if there is a time difference, which is a bit difficult if you are trying to resolve a time issue. Ninja also sometimes holds onto remote sessions and states a remote user is still connected despite them disconnecting days to months ago. This is primarily a visual glitch and very low priority, so these issues do not irk us much! **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne assists with time tracking and custom boards and allows for us to implement our own custom boxes. The reporting aspect is versatile and detailed and this reflects team performance and customer satisfaction. ### 24. Intuitive, Easy to Deploy, and Excellent Support, so Easy even our IT director can use it. **Rating:** 5.0/5.0 stars **Reviewed by:** Javier M. | Senior Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about NinjaOne?** The best thing about Ninja one is the ease of use, it is very intuitive, I was able to get it up and running as soon as my account got provisioned, before even meeting with the onboarding team. Support has been excellent, they have been able to answer all my questions and they schedule a call whenever we have a need. The integrations with EDR and the capability to create scripts and install/uninstall scripts is amazingly easy. Pricing is excellent from a user perspective and from an IT director perspective, I don't know why I didn't subscribe to Ninja one earlier. **What do you dislike about NinjaOne?** WHAT????? there's nothing to dislike. the product is amazing, and the support is excellent. **What problems is NinjaOne solving and how is that benefiting you?** Ninja one has given me visibility across my end user devices, has made it easy to automate daily activities and has made support for end users a breeze. ### 25. Fast, Easy Remote Management with NinjaOne + SplashTop **Rating:** 5.0/5.0 stars **Reviewed by:** Joe K. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** I like the remote process of having both NinjaOne and SplashTop. The interface is easy to understand and use. It runs great and rarely if ever lags. At the price it can't be beat when it's coupled with BitDefender. Support is always available and ready to help. Patching is a breeze with it, as well as performing command prompts and other actions on it to assist users. **What do you dislike about NinjaOne?** My one issue is I wish there was a way to change user roles within it so I could make users admins on machines or take away rights more easily. **What problems is NinjaOne solving and how is that benefiting you?** It's helping with remote machines and reducing site visits for some of our farther locations. Machine management and inventory to better tell who has what machine and when they're due for an upgrade. Patching cycles are much easier now and stress free. ### 26. Accurate Device Status and Robust Policy Customization for Security Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** It is accurate (regarding device status), and the policy customisation is very robust and exactly matches what I need as a security engineer. The support from the Ninja team is always top-notch whenever we have issues, and the integration with Sentinel One is a big plus that I have not seen in other RMM's I have used at other companies. **What do you dislike about NinjaOne?** Sometimes the agents for Macs randomly refuse to connect, and we have to reboot the machines to get back in. But I tend to put that issue down to the Macs themselves most of the time. **What problems is NinjaOne solving and how is that benefiting you?** Ninja helps me manage and understand the scope of a company. I get detailed information and numbers on different devices within a company, which is perfect for managing security audit scopes and 14-day update windows. ### 27. Simplifies Everyday IT Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Naveen S. | Customer Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about NinjaOne?** Regular Feature Updates – New features and improvements are released frequently, showing that the product continues to evolve. Good Value for Money – It provides a wide range of features at a competitive price, making it a solid choice for businesses of different sizes. **What do you dislike about NinjaOne?** Mobile App Could Be Better – The mobile app is helpful for quick tasks, but it doesn't offer the same functionality as the desktop version. **What problems is NinjaOne solving and how is that benefiting you?** Tool overload — replaces multiple point tools for patching, monitoring, and remote access. Visibility gaps — gives a central view of device health and issues across endpoints. ### 28. Efficient, User-Friendly, and Dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay V. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about NinjaOne?** Regularly adds new features and improves the platform. Seems to value both its customers and employees. Easy to use and doesn't feel overly complicated. Makes remote device management much more efficient. **What do you dislike about NinjaOne?** Some advanced features can take a little time to learn. The interface can feel a bit overwhelming when you're using it for the first time. **What problems is NinjaOne solving and how is that benefiting you?** Keeps all my devices in one place, so I don't have to switch between multiple tools. Makes remote troubleshooting much faster, especially when users are working from different locations. Automates routine maintenance tasks, which saves time and reduces manual work. ### 29. Efficient remote access for updates and server tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Felix F. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** Thanks to the remote connection, I can access other computers very well to install updates or fix problems. Additionally, it is very efficient if I also have access to the server to perform tasks there as well. **What do you dislike about NinjaOne?** Unfortunately, there is still no automatic login function that automatically fills in the user data. **What problems is NinjaOne solving and how is that benefiting you?** We have many practices in Germany and cannot always be on-site to fix problems with the server or computers. The remote connection from Ninja is very helpful to us when such problems occur. ### 30. Powerful RMM Scripting and Smooth Onboarding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Max P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about NinjaOne?** Having a RMM tool that has full scripting capabilities and native functionality without a need for clunky external integrations for most day-to-day tasks eases operations and reduces a significant chunk of labor. Unlimited onboarding support allows for a smoother experience actually using the tool. **What do you dislike about NinjaOne?** Issues with launching Ninja Remote and poor error codes relating to it hinder the UX experience. In all other regards Ninja Remote is a powerful tool that we enjoy using. Pricing can always be better, but it's largely a good value. Integrations can be spotty at times, but in fairness to Ninja that may not necessarily be anything that they can control. **What problems is NinjaOne solving and how is that benefiting you?** As a remote first MSP, having the ability to interact with, monitor, and resolve issues fully remotely. With the vast majority of issues being fully resolved from the Ninja panel, we experience a fantastic ROI. ### 31. Fast, Intuitive, and Always Improving—NinjaOne Keeps Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2026 **What do you like best about NinjaOne?** NinjaOne has a fast interface, is intuitive to use, and is always working to improve. When we switched a few years ago, it was light years ahead of our old RMM, and today it’s light years ahead of where it was at the time we made the switch. **What do you dislike about NinjaOne?** Honestly, there’s really nothing to dislike. The solution does everything we need it to do, and their roadmap is already addressing the value-adds we’re looking for. **What problems is NinjaOne solving and how is that benefiting you?** It covers everything I need in an RMM and integrates smoothly with all the critical tools. ### 32. Combines everything you need **Rating:** 5.0/5.0 stars **Reviewed by:** Bernhard W. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about NinjaOne?** One dashboard to manage multiple customers and their endpoints. Easy to troubleshoot with logs of clients and possibility for remote access by far the best feature is the remote powershell and command line tools. Generating and installing the client is straight forward and can be automatically rolled out via intune. Standalone Ninja Remote App works like a charme on mobile phones Helps you in your daily work on troubleshooting end customers. the newly implemented intune integrations makes rolling out ninja clients easy and provides an always up to date app to be rolled out **What do you dislike about NinjaOne?** the one thing I don't like is when you add a device which was already in ninja once it creates a new entry instead of using the old one **What problems is NinjaOne solving and how is that benefiting you?** remote accessing clients and executing remote powershell commands. all accessible with one dashboard ### 33. AI-supported vulnerability management that smartly prioritizes risks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** AI-supported vulnerability management: I am particularly impressed by the new feature for automated detection and remediation of security vulnerabilities. The AI not only prioritizes risks according to their severity but also relates them to my specific infrastructure. This way, the most critical gaps are identified and closed first. **What do you dislike about NinjaOne?** Despite the modern design, there are some aspects of the user interface (UI) of NinjaOne that can cause unnecessary friction in everyday work. Especially with more in-depth configurations – for example, with policy inheritance – one quickly gets lost in nested menu structures with numerous submenus. Often, several clicks are required to switch from a global setting to a device-specific adjustment, which noticeably slows down the workflow. **What problems is NinjaOne solving and how is that benefiting you?** Audit Security: With just one click, create precise inventory reports that reliably reflect the actual state – ideal for compliance audits. ### 34. Cohesive Single Pane of Glass with Fast Remote Access and Practical Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Umesh J. | Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about NinjaOne?** Single pane of glass that actually works: devices, alerts, patching, and remote tools all feel cohesive. Fast, reliable remote access: it just connects, which matters more than flashy features. **What do you dislike about NinjaOne?** Reporting can feel limited: it’s clean, but sometimes not customizable or detailed enough for exec-level or compliance reporting. Advanced automation has a learning curve: basic stuff is easy, but more complex workflows can require extra scripting and trial-and-error. **What problems is NinjaOne solving and how is that benefiting you?** Saves time — routine tasks that used to take hours can run automatically. Reduces risk — fewer unpatched systems and faster resolution of issues. ### 35. Versatile, efficient remote connection and easy operation **Rating:** 5.0/5.0 stars **Reviewed by:** Nino V. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** The advantage is primarily that it is versatile and highly recommended. We have a very efficient remote connection that offers many admin functions. Additionally, the operation is very simple and understandable. **What do you dislike about NinjaOne?** It would be helpful if one could develop an automatic login function – or at least find a practical method to enable it. **What problems is NinjaOne solving and how is that benefiting you?** In business, we had long faced the problem of not always being able to be on-site at the devices to make certain settings directly. With Ninja, this now works very well because we can also make the necessary adjustments remotely. ### 36. A Powerful All-in-One IT Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Imran I. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about NinjaOne?** The interface is clean and straightforward, making it easy to navigate and quickly find what you need without wasting time. Another key advantage is its all-in-one design features like remote monitoring, patch management, remote access, and scripting are all available in a single platform, which helps reduce the need for multiple tools and keeps everything in one place. **What do you dislike about NinjaOne?** One drawback of NinjaOne is that some of its advanced features can feel a bit limited compared to more robust enterprise tools, especially when it comes to deeper customization and reporting. The reporting, in particular, could be more flexible and detailed, which can make it a bit challenging when you need very specific insights for clients or internal use. **What problems is NinjaOne solving and how is that benefiting you?** One of the main challenges it solves is managing endpoints across different locations. Instead of switching between multiple tools or systems, everything can be monitored and managed from a single dashboard, which saves a lot of time and effort. It also makes it easier to automate routine tasks like patching, updates, and basic troubleshooting. This reduces manual work and helps keep systems secure and up to date without needing constant attention. ### 37. Innovative platform is feature rich and empowers our team to manage our large client pool en masse **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher D. | OP EX Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about NinjaOne?** Ninja One pricing is all inclusive as they continue to develop new features and add to the platform. Avoiding ala carte pricing models allows us to build cost predictions into our technology roadmaps. **What do you dislike about NinjaOne?** Only downside to note as of this review is that we would like the network monitoring with NMS more flushed out. We currently have to keep using another solution and it would be helpful to bring this into Ninja but the native MIB library needs to be expanded first. **What problems is NinjaOne solving and how is that benefiting you?** Modern platform that allows us to quickly onboard our clients and their devices. ### 38. Amazing product with great support! **Rating:** 5.0/5.0 stars **Reviewed by:** meaza K. | Managed service Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about NinjaOne?** It is easy to learn and work but powerful to do everything i need. It has a great customer support and integration is easy and straight forward. It will not take long to implement and use it in action. It is a great product in every way. **What do you dislike about NinjaOne?** There is nothing to dislike everything is perfect. **What problems is NinjaOne solving and how is that benefiting you?** My company is a managed service provider with thousands of assets. Ninja makes it easy to do our job on monitoring and taking actions by bringing everything in a single dashboard. ### 39. Clean, Fast, and Great Value—With Smooth Deployment and Strong Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about NinjaOne?** It’s a clean platform that’s easy to navigate, so it’s simple to find what you need. I also like that it integrates with Sentinel One and has been straightforward to deploy. We received great support from the NO team, and they have excellent tools that help automate many parts of the deployment process. Overall, NO feels like an excellent value for a tool that’s quick and easy to use, while still being capable and fast. **What do you dislike about NinjaOne?** Some of the Mac support, especially OOBE is a little light. Would like to rely less on scripting and work through the interface to get what we want done. **What problems is NinjaOne solving and how is that benefiting you?** We don't have a dedicated IT department so having something that we can deploy ourselves and eliminated a fractional team has been amazing. ### 40. NinjaOne is a Solid, Industry-Respected Tool Suite for MSP Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about NinjaOne?** NinjaOne, as a company, is always finding new ways to improve, refine, and support their product. They listen to their partners, they listen to their community, they hire skilled and thoughtful talent, and they test everything. Their suite of products reflect that. **What do you dislike about NinjaOne?** There's a fear that as they expand their offerings and features, their support for and integrations with other MSP tools might lose quality or attention. **What problems is NinjaOne solving and how is that benefiting you?** We primarily use NinjaOne as a remote support and automation tool for detecting, reporting on, and in many cases automatically remediating issues. This is one of Ninja's strengths; their tools are fast, robust, and feature-rich. The cumulative suite of monitors, conditions, alerts, discovery tools, and other RMM-related items serves to increase our visibility into our clients' environments. ### 41. Organized Ticketing and Handy Remote Scripting, but Ticket Search Needs Refinement **Rating:** 3.5/5.0 stars **Reviewed by:** Charlie A. | Technical Support Engineer Apprentice, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** I like the ticketing system. I think it gives users like me a good way to organise tickets into different categories, which helps keep things tidy and makes the overall view look cleaner. I also like the scripting aspect of the remote desktop connection, because you don’t need to be on the device to perform an action. **What do you dislike about NinjaOne?** i dont like the search for the tickets i think that could use some modifications as when i search id like it to search for the word in the title and not the whole ticket if thats what it currently does and maybe give an option on ticket or just title. **What problems is NinjaOne solving and how is that benefiting you?** im able to do my job by assisting end users with their day to day problems. ### 42. An excellent all rounder platform with great on hand support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Support has always been available at short notice, and any issues I’ve raised have been resolved in a timely manner. **What do you dislike about NinjaOne?** I feel there could be more easily accessible informational details within the main policy configuration pages to help me understand the behaviour better when I’m first configuring a new feature. The Dojo knowledgebase is available and is a good resource, but it’s a separate platform that we have to use, so it would be helpful to have slightly more detailed information available directly in the dashboard, such as through tooltips. **What problems is NinjaOne solving and how is that benefiting you?** Before NinjaOne, our management tools were lacking in modern features and capabilities. The NinjaOne platform feels like an all-encompassing solution that can help us grow our business more efficiently, while also delaying the necessity of expanding our staff. ### 43. Easy to use, responsive support, and stable API **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis B. | Ingénieur systèmes & réseaux, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about NinjaOne?** The use is simple and getting started is easy. The support is responsive and answers quickly. The API is functional, stable, and adequately meets the needs. **What do you dislike about NinjaOne?** Only negative point with the time: no integration with a Git repository of Ninja scripts **What problems is NinjaOne solving and how is that benefiting you?** injaOne provides us with a continuously updated hardware and software inventory, thus offering a response within minutes to any compliance or patching question across the entire scope. Above all, any repetitive operation that had to be redone entity by entity is now executed once. ### 44. Simple patching and quick system overview **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy U. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** Simple patching and a quick overview of my system. In addition, there is free support and training as well as an overall absolutely uncomplicated interaction. **What do you dislike about NinjaOne?** The initial phase is – as with any major program – a hurdle at first. However, once everything was set up, the initial problems vanished into thin air. **What problems is NinjaOne solving and how is that benefiting you?** We are a very small IT team and have to manage multiple locations without being able to be on-site. For this, we needed quick, uncomplicated access to servers and devices – exactly what Ninja One solves for us. Additionally, we previously lacked an overview of our computers, their patch status, and the installed software. We were also able to map this with Ninja and track it much better. Through the integration of Sentinel One (AV software), it was also possible for us to significantly simplify the deployment without having to involve an intermediary. ### 45. Excellent Software, Even Better Support from NinjaOne **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about NinjaOne?** Excellent software, even better support. NinjaOne feels like it is constantly evolving and they are with you the whole way. **What do you dislike about NinjaOne?** It does take time to fully adopt the product but it is much easier than competitors as the support is top notch **What problems is NinjaOne solving and how is that benefiting you?** As a one person support team for a small business the NinjaOne suite helps me stay on top of things. Endpoint management is awesome, getting to glance at the health of our systems quickly is very helpful. Patch management just works and gives a lot of flexibility for the users who don't want to restart their computers right away. MDM is also easy to implement and gave me a handle on our Macs and iPad that I struggled to find elsewhere. ### 46. Makes Endpoint Management Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Ruhi S. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about NinjaOne?** All-in-One Platform – It combines remote monitoring, patch management, remote access, and automation in one place, which saves time. Reliable Remote Access – Connecting to client devices is quick and stable, making remote troubleshooting much easier. **What do you dislike about NinjaOne?** Reporting Can Be Improved – While useful, the reporting options sometimes require extra customization to get exactly what I need. Learning Advanced Features Takes Time – The basics are easy, but some advanced automation and scripting features have a learning curve. **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 47. Intuitive UI/UX, Smooth Onboarding, and Powerful Ninja Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about NinjaOne?** UI/UX is super intuitive, i really like it. Big Pro for me is Ninja Remote and Remote Shells for easier access to devices. Integrations can be pushed more: Veeam, Sophos, Switch Vendors, etc. It should be possible to input all Company Devices to Ninja somehow to also create automatic documentation with AI for example (which would be a big selling point) Onboarding is a breeze. Never had Problems with that. **What do you dislike about NinjaOne?** Nothing Really. API is maybe a little bit too complicated and more endpoints could be available to make coding easier. No Teams Notifications are also a Nogo for me **What problems is NinjaOne solving and how is that benefiting you?** Managing all our Customers devices in one Place with remote access. Saves a lot of time and makes things and ofc monitoring much more easier. ### 48. Amazing UI, Seamless Integrations, and Time-Saving AI Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Amazing product and amazing staff, with an incredible UI and customizable pricing models. It integrates really well with the rest of our product stack and has a low impact on system performance. The support team has been easy to work with, and their AI tools have helped us reduce the amount of time we spend on tickets. **What do you dislike about NinjaOne?** Nothing at all! I've been a client for almost 10 years now **What problems is NinjaOne solving and how is that benefiting you?** They are always adapting and creating new product offerings without upcharging them to us if they are a native product. ### 49. Very Intuitive Automation and Scripts, with Useful Custom Groups **Rating:** 4.0/5.0 stars **Reviewed by:** Shadh Z. | Sr Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** VERY intuitive, specially when it comes to automation and scripts Custom groups are very useful **What do you dislike about NinjaOne?** Custom filters are missing a bunch of obvious options Software inventory updates take a long time Need some enterprise grade, on-the-fly reporting tools (lets say I want to set up a weekly windows 10, lower than 24H2 endpoint count, last connected parts for the next 2 weeks) **What problems is NinjaOne solving and how is that benefiting you?** Security and RMM baseline Compliance Patching Tackling Vulnerabilities - Continuous Checks Device Highlights Script pushing Remote support Integration with existing tools Onboarding new PCs (how easily they are auto grouped) ### 50. A Driving Force Behind Our Success **Rating:** 4.5/5.0 stars **Reviewed by:** David V. | Principal / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about NinjaOne?** Ninja's flexibility as a product overall allows us to support and manage diverse environments. While its scripting engine has allows us the no-hands onsite ability to deliver, update and modify nearly anything. **What do you dislike about NinjaOne?** Third Party integration, when connecting a third party tool it seems to be able to see/access all tenant in a multi tenant system. If a client asks to integrate a ticketing system and you need to use the third party approach, we were unable to limit it seeing other tenants. **What problems is NinjaOne solving and how is that benefiting you?** What didnt it solve.. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 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[Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - [Huntress Managed Security Awareness Training](https://www.g2.com/products/huntress-managed-security-awareness-training/reviews) - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews) - [IRONSCALES](https://www.g2.com/products/ironscales/reviews) - [ITGlobal](https://www.g2.com/products/itglobal/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) - [Liongard](https://www.g2.com/products/liongard/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews) - [Microsoft BitLocker](https://www.g2.com/products/microsoft-bitlocker/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender Vulnerability Management](https://www.g2.com/products/microsoft-defender-vulnerability-management/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OpenText Content Management](https://www.g2.com/products/opentext-content-management/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [Reftab](https://www.g2.com/products/reftab/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [Sentinel](https://www.g2.com/products/sentinel-crisis-management-sentinel/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity Network Discovery](https://www.g2.com/products/sentinelone-singularity-network-discovery/reviews) - [SentinelOne Singularity RemoteOps Forensics](https://www.g2.com/products/sentinelone-singularity-remoteops-forensics/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [Stellar](https://www.g2.com/products/stellar-shopally-sa-stellar/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Trend Micro Antivirus + Security](https://www.g2.com/products/trend-micro-antivirus-security/reviews) - [Ubiquiti Network Management System](https://www.g2.com/products/ubiquiti-network-management-system/reviews) - [UrBackup](https://www.g2.com/products/urbackup/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [VMware ESXi](https://www.g2.com/products/vmware-esxi/reviews) - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,219 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,987 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)