---
title: NinjaOne Reviews
meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 4999 reviews by the users' company size, role or industry
  to find out how NinjaOne works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 4999
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Endpoint Protection
  url: https://www.g2.com/categories/endpoint-protection
---

# NinjaOne Reviews
**Vendor:** NinjaOne  
**Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 4,999
## About NinjaOne
NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.



## NinjaOne Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews)
- Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews)
- Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews)
- Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews)
- Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews)
- User Interface (724 reviews)
- Patch Management (658 reviews)
- Reliability (653 reviews)
- Intuitive (622 reviews)
- Monitoring (554 reviews)

**What users dislike:**

- Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews)
- Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews)
- Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews)
- Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews)
- Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews)
- Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews)
- Poor Reporting (216 reviews)
- Lacking Features (210 reviews)
- Remote Access Issues (201 reviews)
- Reporting Issues (189 reviews)

## NinjaOne Reviews
  ### 1. Powerful, Fast, and Easy to Roll Out Across 6,000 Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about NinjaOne?**

What makes Ninja great is the power it delivers, while still being very easy to set up and manage. I rolled out NinjaOne to the entire organization in less than a month with zero friction, and people really liked it. From a pricing perspective, the offer was better than the competition. So far, the tool has been extremely fast, even with a fleet of 6,000 machines across mobile devices and Windows, Linux, and macOS. We use the default CrowdStrike integrations, which is great for us as a customer because we already had CrowdStrike, so it’s been a very nice complement. Onboarding was straightforward, and the team was helpful. The AI also helps because we don’t have to constantly monitor which security patches we need to do—AI handles that for us.

**What do you dislike about NinjaOne?**

So far, the only weak point is that the API doesn’t expose all the tools available on the website, which we would massively benefit from.

**What problems is NinjaOne solving and how is that benefiting you?**

We are building a fully automated device onboarding process with Ninja, including security posture checks and integration with our other internal systems.

  ### 2. Centralized Multi-Client Device Monitoring with a Useful End-User Portal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alejandro S. | Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about NinjaOne?**

It allows me to provide services to multiple clients through Organizations, each with their own devices and tickets. I really like how centralized and detailed the device monitoring is, and it makes it easy to stay on top of everything. The end-user portal is also very useful.

**What do you dislike about NinjaOne?**

Sometimes we need to implement visualization dashboards so we can get a clear, concise view of every device for specific organizations. Right now we’re looking at ways to do this with external software, since NinjaOne doesn’t offer that capability, and we’d really benefit from having something native.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne allows us to monitor every detail of devices across multiple clients, so we can act proactively. Its ticketing system is also quite complete and very useful.

  ### 3. Simple Remote Management with Powerful PowerShell Scripting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Greg S. | Senior Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about NinjaOne?**

NinjaOne makes management of remote workstations extremely simple. With native Powershell integration, creating scripts to run remotely without the need to harass and end user is extremely useful. In addition, remote tools are very handy when it comes to hands-on support. The monitoring of endpoints is very straightforward and simple, with accurate readings.

**What do you dislike about NinjaOne?**

It’s more of an inconvenience than anything else, but having to use 2FA all the time can be troublesome. It’s not a deal breaker by any means.

**What problems is NinjaOne solving and how is that benefiting you?**

Management of external users is a difficult task. While we use MECM, it is not a useful management tool for a user wo rarely connects to the network. NinjaOne simplifies management of these users.

  ### 4. Easy-to-Use Remote Deployment with Fast Scripting and Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about NinjaOne?**

I like the easy-to-use interface, the smooth remote functionality, and the ability to quickly script and deploy applications and updates to endpoints.

**What do you dislike about NinjaOne?**

One thing I’m missing is the ability to see the exact progress of a script while it’s running. It would be helpful to have a progress percentage, or some other clear progress indicator, similar to what other popular deployment vendors provide.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne solves several key problems for me: it makes it easy to deploy applications and updates across a large-scale environment, and it provides an easy-to-access remote solution. I can remote in without the user needing to be on the company network, and it still works even when their laptop is closed.

  ### 5. Excellent platform that covers most of our needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about NinjaOne?**

The user-friendly UI for quick navigation
The search functionality, which is one of the core features
The ease of windows pathching and software deployment 
The onboarding was effortless, and learning the system through the NinjaDojo is convenient
The CMD and Powershell integration is a powerful  and handy tool
SSO feature
Also the webinars from Jeff hunter provides great information and opportunity for Q&A

**What do you dislike about NinjaOne?**

Software deployment for Mac's a bit challenging.

**What problems is NinjaOne solving and how is that benefiting you?**

To have a system that we can use to manage, monitor all our devices in one place has been a great benefit, as well as the automation capabilities that Ninja provide save us a considerable amount of time and effort

  ### 6. Quick and easy conversion

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about NinjaOne?**

Simple and extremely fast deployment of the RMM. Started intuitively without having received much training.

The interface looks modern and it's enjoyable to work with.

Conclusion after a year:
In the meantime, we have already set up some automations, which are quite easy to integrate through PowerShell scripts, etc. Device onboarding has now become a small self-runner.

**What do you dislike about NinjaOne?**

Sometimes it's a bit poorly managed to "just" install software on exactly one device. This software is available in the library via Winget, but it cannot be installed without a policy. This should be revised.

Conclusion after a year:
The solution for software installations is still not the best. The Winget database is available to Ninja, but I always have to upload my own MSIs for automations, etc. A solution via Winget would be desirable here.

**What problems is NinjaOne solving and how is that benefiting you?**

Onboarding for devices: Through automation, we only need to install the client and the rest is set up automatically (device renaming, domain joining, installation of various software packages, etc.).

  ### 7. Good product, lot of place for improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Thomas N. | IT Support Technician, Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about NinjaOne?**

general management of the devices, easy implementation, easy UI, great after sales support,

**What do you dislike about NinjaOne?**

Missing key features from other RRM's, a bit slow in adding them. need more options and features, in many things, dashboard,reporting, automation,intergration, accessing multiple cmd/powershell in devices.

**What problems is NinjaOne solving and how is that benefiting you?**

remote access to the device is easy, jumping from ticketing, to devices, to applications is easy, and fast. multiple device management, run scripts/applications, patch management,systray options and the whole branding options that are available is really good.

  ### 8. Fast, Effortless Setup for Managing Multiple Client Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith K. | Security Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about NinjaOne?**

I love the ease and speed of install. All it takes is creating one link, and you can quickly begin managing multiple client devices.

**What do you dislike about NinjaOne?**

I’ve had some trouble accessing the backup utility, but I’ve been in touch with the support team, and I understand they’re working on improving its accessibility.

**What problems is NinjaOne solving and how is that benefiting you?**

Ninja allows me to quickly assess a client device, deploy our software toolkit, and alerts me to any issues on the device.

  ### 9. Automations Shine and Remote Service Checks Are Fantastic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kieran D. | Systems Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about NinjaOne?**

Automations are by far my most used feature.

**What do you dislike about NinjaOne?**

Lack of access to server event logs. The ability to check services and task manager on remote machines is fantastic; if only we could access the Event Viewer as well it would be perfect.

**What problems is NinjaOne solving and how is that benefiting you?**

On-demand remote access without user input is certainly one of the best timesavers for us, but also the ability to run complex scripts on a schedule is a life saver.

  ### 10. Feature-Rich Platform with Great Remote Access and MDM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about NinjaOne?**

For me, the best part is having so many features available in a single platform.  We use the remote access feature a lot and are in the process of using MDM which enables us to be able to view screens on iPhone something we never had.

**What do you dislike about NinjaOne?**

A really simple thing in the bigger picture but certain screens after an  update or change do a vibrating motion which is not good on the eyes

**What problems is NinjaOne solving and how is that benefiting you?**

We use NinjaOne for Asset management which we didn't have before, OS and security updates which is a huge thing as well as MDM and it is making life for me and my team much easier

  ### 11. Fast, Smooth Dashboard with Effortless Background Connections

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin R. | Lead Senior MSP Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about NinjaOne?**

I really like the speed and overall flow of the user dashboard. The “Connect in background” feature is especially useful for PC management tasks where the user doesn’t need to be bothered, and deploying the agent to other machines is also fast and straightforward.

**What do you dislike about NinjaOne?**

At the moment, the RDP feature isn’t very user-friendly and could be easier to use, especially with credential management

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne allows us to easily monitor, manage, and support over 1,000 endpoints.

  ### 12. Best-in-Class, Lightning-Fast Remote Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about NinjaOne?**

Remote Management rdp connection.  This is by far the best and fastest remote connection we've tried vs VNC solutions etc

**What do you dislike about NinjaOne?**

I've noticed there's no way to make it remember a filter on ticket types.  Most of the time I don't want to see resolved or closed tickets but other sections like "Open Tickets" helps

**What problems is NinjaOne solving and how is that benefiting you?**

Ninja one is allowing a 2 man band to tackle over 100 PC endpoints and 60+ mobile endpoints.  We use the ticketing system to keep track of everything so nothing gets lost when we get pulled in another direction, and the remote installs / automations/ patch management have been an absolute game changer for us.

  ### 13. Fast, Easy, and Responsive—NinjaOne Is the Best RMM I’ve Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan H. | Senior System Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about NinjaOne?**

I find that Ninja is the fastest, easiest, and most responsive RMM out there. Having utilized LabTech, then Kaseya, NinjaOne is by far the best RMM I have ever used.

**What do you dislike about NinjaOne?**

While it is tough to come up with negatives about NinjaOne, I do tend to become frustrated by the lack of ability to disable certain types of activity feed items such as "network adapter added". Additionally, I find that NinjaOnce price comes at a premium. At this time, I cannot think of other negatives.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne is allowing me to be less eyes and hands on with my organizations machines as it is maintaining policy, patching, third party software, and asset management.

  ### 14. Easy Navigation and Powerful Remote Access on the Go

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raul O. | IT Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about NinjaOne?**

Easy access and navigation, able to use the phone app on the go to view status and even remote in to desktops with the ninjaremote app

**What do you dislike about NinjaOne?**

I guess I am learning as I go being new to the IT Admin role, but not issues that I can report from my end.

**What problems is NinjaOne solving and how is that benefiting you?**

Easy remote in access to help employees having software, system issues, being able to read system activity easy for all devices.

  ### 15. A Great Tool for Managing Endpoints

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raj K. | Technical Support Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about NinjaOne?**

Simple and intuitive interface – The dashboard is well organized, making it easy to navigate and perform daily IT tasks without a steep learning curve.Centralized device management, Automated patch management that reduces manual effort

**What do you dislike about NinjaOne?**

Limited customization in the dashboard

Reporting isn’t super deep

Some advanced security features are missing

More native integrations would be helpful

**What problems is NinjaOne solving and how is that benefiting you?**

Reduced manual IT workload
Better visibility of IT assets
Managing all devices in one place
Keeping devices updated
Improved productivity

  ### 16. Powerful Automation at Scale, Backed by an Amazing Dojo Community & Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colin L. | Tier 2 Systems Support, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about NinjaOne?**

What I like most is how many creative ways there are to automate tasks across huge numbers of devices. Plus, the Dojo community, outstanding support team, and constant flow of new features make it stand out. I want to mention another thing about the Support team. NinjaOne Support has been absolutely outstanding. Any time I’ve run into an issue, they’re quick to respond, clearly understand the platform, and stick with the problem until it’s resolved. They have the fastest response time of any vendor I've worked with.

**What do you dislike about NinjaOne?**

Occasionally, the agent has communication issues that require an uninstall and reinstall, which can be tricky if NinjaOne is the only remote access tool available. There are a few minor bugs, but Ninja’s responsive and helpful support team more than makes up for them. Overall, any issues I’ve encountered have been very minor.

**What problems is NinjaOne solving and how is that benefiting you?**

It consolidates monitoring, patching, scripting, and remote access into a single platform, so we can proactively fix issues and roll out changes at scale instead of touching machines one by one.

  ### 17. NinjaOne RMM: Fast Remote Support, Smooth Updates, and Reliable Backups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about NinjaOne?**

NinjaOne RMM helps us every day in supporting our customers. With the remote tool, we can quickly connect to PCs remotely and take actions on specific devices.

We also use NinjaOne RMM for our monthly updates, and for quick updates when needed, to keep our servers and clients safe each month. The daily backup system works well too; it’s easy to restore an entire machine or quickly download deleted files from the backup.

The integration with the 365 backup also helps us keep mailboxes and SharePoint/Teams sites safe. 

From the main dashboard, it’s easy and fast to see whether certain devices need updates or if backups have failed.

Also the customer support from NinjaOne is fast and throurough. Most issues that we had were quickly resolved, or at least looked into.

**What do you dislike about NinjaOne?**

Even though the dashboard is nice, it also lacks the option of customization. There are certain views that are not important and i'd like to have the ability to change or remove those, and add different ones.

In regards to the backups, sometimes the error message's are vague and hard to fix by yourself.

**What problems is NinjaOne solving and how is that benefiting you?**

The problems that are solved with NinjaOne are:
Daily backups
Patch managent
Remote management
Standard configurations for devices/customers

  ### 18. NinjaOne: Smooth Onboarding, Intuitive Portal, and Faultless Remote Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon S. | IT Infrastructure and Telecoms Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about NinjaOne?**

From deployment through to training, the team at NinjaOne have been supportive and responsive from day one. The onboarding process was smooth, well organised, and made it easy for us to get value from the platform quickly.

The portal itself is intuitive and very easy to use, representing a huge improvement over our previous RMM solution. Navigation is straightforward, information is presented clearly, and day-to-day management tasks take far less effort than before.

We make extensive use of the remote control functionality and it has been completely faultless. Connections are fast, stable, and allow our technicians to resolve issues efficiently without disrupting end users.

Beyond remote access, the strength of the automation, patch management, monitoring, and alerting capabilities has helped us standardise our processes and be more proactive. The platform gives us excellent visibility of our estate and helps ensure devices remain secure and compliant.

Overall, NinjaOne has made a real difference to our operational efficiency and service delivery, and we would happily recommend it.

**What do you dislike about NinjaOne?**

There is nothing i dislike about Ninja, it is a great product

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne has helped us shift from reactive support to a far more proactive approach. With its monitoring and alerting, we often identify and fix issues before users even notice them.

Patch management is much more efficient, giving us clear visibility of compliance and confidence that devices stay up to date with minimal manual effort.

The remote access tools allow our technicians to connect quickly and reliably, reducing resolution times and avoiding unnecessary site visits. Automation has also reduced repetitive tasks, freeing the team to focus on more strategic work.

Overall, NinjaOne has improved efficiency, faster response times, and better visibility across our environment.

  ### 19. Easy to Use from Day One with Responsive Support and Growing MDM Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about NinjaOne?**

It is fairly easy to use right from the start with no training.  There are a lot of prewritten scripts for anything more advanced that needs to be done.  Support has been very helpful and responsive when I've had to reach out.  

I like how they added support for MDM over the last couple years.  Makes having everything in a single pane great.  MDM has continued to mature quickly and offer more functionality that you would expect out of most mature MDM's out there.  There is still some room for additional improvement.  Pricing could be a bit better as far as off additional pricing tiers so it can help the small/medium sized business a bit better on affordability.  But overall cost has been good.

**What do you dislike about NinjaOne?**

The MDM for both android and apple need to mature at a faster pace so they can get a higher adoption rate from those that have previously used SOTI MobiControl, JAMF, Intune, etc.

**What problems is NinjaOne solving and how is that benefiting you?**

They initially solved my RMM issue and being able to push deployments from a large scale.  When I started at this company there was nothing in place.

  ### 20. Powerful, Easy-to-Use MDM with Strong Tool Integrations. Every tool and MSP needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** csweet@sweettech.cloud S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about NinjaOne?**

I like the MDM, integration of tools (S1, etc.), and ease of use.  Powerful policy management.

**What do you dislike about NinjaOne?**

Ticket system is a bit cumbersome and needs more flexibility in templates.

**What problems is NinjaOne solving and how is that benefiting you?**

One of the biggest is inventory as well as warranty management.  Also, the notifications of issues with a device whether it is a patch, or resources that is in trouble.  I can proactively notify clients of an issue before it impacts them.  Customer service is much better.

  ### 21. Easy Scripting, Excellent Alerts, and Reliable Performance with Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike W. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about NinjaOne?**

It’s really easy to add new scripts into Ninja, which makes tasks like deploying software straightforward. The device alerting is excellent, keeping us informed about vulnerabilities as well as issues like degraded RAID on servers. Overall, the product has been reliable for us, and the support has been great.

**What do you dislike about NinjaOne?**

If you like using Remote Desktop to connect to servers that have a monitor connected—so local users/clients can’t see what you’re doing or take over—it can be a bit of a problem in Ninja. Remote Desktop isn’t enabled by default, and to get it working you need to disable NLA. You also have to enable the local clipboard each time you set up a new session, otherwise you can’t copy and paste between your machine and the remote session.

**What problems is NinjaOne solving and how is that benefiting you?**

Prior to Ninja we were using DattoRMM. The number 1 problem it solves is not having to deal with Kaseya! But seriously, the patching & scripting elements are a real improvement on Datto. The Ninja team are regularly adding new features and improving things, so it's real breath of fresh air seeing a product in active development instead of one going stale with no love put into it. Using compound conditions to ensure every time a new device is added to a client, all the correct software is automatically deployed is fantastic. And then the integration into Halo really helps with the billing side of things, keeping the number of devices and licenses accurate!

  ### 22. Reliable, intuitive, and top support – Ninjaone convinces across the board

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about NinjaOne?**

Ninjaone is a very reliable and flexible tool not only for patch management. Working with it is intuitive and easy to understand. Assistance for colleagues and remote services is brilliant. I also find it great that the software is continuously developed. This way, new features keep emerging. Really great and at a fair price. If you ever have questions, the support responds incredibly quickly. For questions that cannot be answered immediately, you always receive updates on the status. This way, you don't feel left alone. At regular intervals, you are informed about new features or discuss wishes that Ninjaone might implement. The integration was and is a breeze. Although Ninjaone is always running in the background, I enjoy being on the portal and keeping myself informed about the current status.

**What do you dislike about NinjaOne?**

I can think of only a few disadvantages. The SNMP queries could be improved, for example with functions like a query to check if SSL is still active.

**What problems is NinjaOne solving and how is that benefiting you?**

One problem is that our devices need to be quickly provided with patches for critical and severe security vulnerabilities, i.e., with a CVSS score of 8 or higher. Ninjaone automatically takes on this task.

  ### 23. Effortless Remote Management, But Navigational Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about NinjaOne?**

I really appreciate NinjaOne for its ease of use, security, and excellent support. It's great for managing a remote IT team, keeping devices updated with minimal intervention. The ability to easily roll out scripting is a major plus. Additionally, I like that onboarding makes the initial setup easier, even if the portal can seem a bit overwhelming at first. Also, Madeleine BornCrocket is a great account manager who is very personable, which makes the experience even better.

**What do you dislike about NinjaOne?**

I find the navigation of the NinjaOne portal confusing at the beginning. I sometimes encounter additional steps when rolling out scripting, though it becomes easier to navigate once I'm used to it. I feel the portal setup can be a little overwhelming, even with onboarding support.

**What problems is NinjaOne solving and how is that benefiting you?**

I use NinjaOne to keep my IT team remote and our devices updated with minimal intervention, making script rollouts easy.

  ### 24. NinjaOne simplifies the workday for MSPs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dennis K. | Head of IT-Solutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about NinjaOne?**

NinjaOne simplifies the organization of support tasks through the integrated ticketing system. The patch management, supported by AI, helps to simplify routine tasks.

**What do you dislike about NinjaOne?**

The allocation of rights between customers, users, and technicians could be more refined. A network overview or map for documentation is missing.

**What problems is NinjaOne solving and how is that benefiting you?**

Through the agent, all contract customers can quickly and easily create a ticket. This saves a lot of time for both the customer and support and ensures high traceability.

  ### 25. Efficient, Hassle-Free IT: Seamless Deployment, Patching, and Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about NinjaOne?**

It’s simple, clean, and easy to use. Both deployment and day-to-day management are straightforward, and patching just works without extra hassle. What really sets it apart is how well it integrates with our existing toolkit, making our entire workflow much more seamless. Support has also been great whenever I’ve needed help.

**What do you dislike about NinjaOne?**

Reporting and customization could be a bit better. There are times I want more flexibility without having to use workarounds, and the administration area could be easier to customize for a more tailored workflow. I’d also love to see deeper AI/Intelligence integration, specifically native MCP support to connect AI agents directly to our environment for better automation. Overall, though, it’s still a solid tool.

**What problems is NinjaOne solving and how is that benefiting you?**

It helps me manage devices, automate patching, and keep an eye on systems without extra hassle. This has provided a massive Return on Investment (ROI) by saving us roughly 10–15 hours of manual work every week. It makes IT way less stressful day-to-day and allowed us to get fully set up in just a few days rather than months.

  ### 26. Flexible Patch Management with Policies, Scheduling, and Script Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about NinjaOne?**

It is quite helpful to have different policies with different schedules for OS Patching. We mostly are using NinjaOne for a Patch Management solution, but the ability to run scripts along with patch management makes the tool much more flexible, which is needed for our chaotic environment.

**What do you dislike about NinjaOne?**

The reporting capabilities have been less than ideal, especially for update approvals. The "Reporting" section seems to focus only on devices, with no way to have a report for the updates themselves. There is the Dashboard which gives me most of the information I would want in my Update Approvals report, but that is only live data, and not in a report format. What I would really love is the ability to have a report that says "Here are all of the updates that have been approved in the past 30 days for this Organization/Location", but we are needing to resort to other 3rd party software to compile those reports.

**What problems is NinjaOne solving and how is that benefiting you?**

It is helping us have a smoother overall process for managing updates across all our devices from a singular platform. Before we were managing workstations from Intune, and Servers with a mix of WSUS and SolarWinds patch manager for 3rd party patching. Our old process was becoming increasingly painful every month to roll out patches, and with WSUS being deprecated, we decided it was time to switch. After speaking with several other patch management solutions, we decided that NinjaOne provides the best value for the price, and is also reputable enough to do business with.

  ### 27. Single Pane of Glass for MSPs: Reliable Automation, Patching & Remote Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg V. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about NinjaOne?**

NinjaOne gives us a true single pane of glass across our entire managed client base. As an MSP supporting multiple industries, we rely heavily on automation, scripting, patch management, and remote access — and NinjaOne makes all of that straightforward and reliable.

The scripting engine is one of the biggest strengths. We regularly deploy PowerShell scripts for registry updates, DUO proxy upgrades, service restarts, patch validation, and configuration changes across hundreds of endpoints with consistency. The custom fields and policy structure make it easy to standardize across clients while still handling exceptions.

Patching is clean and predictable, remote tools are fast, and the platform is intuitive for both senior engineers and junior techs. Implementation was smooth, and ongoing feature releases show they’re investing heavily in MSP workflows.

Overall, it has improved efficiency, reduced manual touch time, and helped us scale without increasing headcount at the same rate.

**What do you dislike about NinjaOne?**

Reporting could still be more flexible and executive-friendly out of the box. While the data is there, building polished client-ready reports sometimes requires additional effort.

Occasionally, when deploying complex scripted upgrades (like security proxies or services that require credential context), troubleshooting can take time — especially if service accounts or elevation requirements are involved.

That said, none of these are deal breakers. The platform continues to improve, and support has been responsive when needed.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne solves three major operational challenges for us:

1.  Standardization across clients – We manage diverse environments (government, property management, manufacturing, etc.). NinjaOne allows us to apply consistent patching, monitoring, AV integrations, and automation policies across all tenants while maintaining separation.

2.  Automation at scale – Routine tasks like registry edits, DUO upgrades, patch enforcement, service remediation, and compliance checks can be automated instead of manually handled. This reduces technician labor and human error.

3.  Visibility & Proactive Support – Real-time alerts, health monitoring, and remote access allow us to resolve issues before users even call. That improves SLA performance and client satisfaction.

The result is higher operational efficiency, improved security posture, faster response times, and the ability to grow our MSP without adding proportional overhead.

  ### 28. NinjaOne Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about NinjaOne?**

The most helpful thing about ninja is that you can see a task manager and come up with a troubleshooting plan for the issue that the user may be experiencing. I also like the automation aspect of it. Instead of remoting in and disturbing the user's work flow, we can run it in the background and then make sure with the user if it's okay to restart (if needed). The automation is easy to use and very user friendly. I find myself using the automation frequently. We have implemented this to all of our company's computers and have not looked back since. Integrating this with Intune was easy and now with any new device that is set up in my environment, we can remote into it with no issue

**What do you dislike about NinjaOne?**

There is nothing that I do not like about Ninja, customer service and replies are within a timely manner and very descriptive when in need of help.

**What problems is NinjaOne solving and how is that benefiting you?**

Ninja is helping us solve for the time-saving aspect. As our department can be busy, we can just send the command to install a program or run a certain script in the background and then check in with the user to see if it successfully installed.

  ### 29. Seamless, User-Friendly RMM Experience with NinjaOne

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about NinjaOne?**

NinjaOne RMM feels like a seamless, well put-together product. Other RMMs I’ve tried in the past have felt clunky and not nearly as user-friendly, so this has been a noticeably smoother experience overall.

**What do you dislike about NinjaOne?**

I’ve noticed very few minor issues since using NinjaOne. One thing I’ve run into is that remote connections don’t work if the target machine’s date and time are incorrect when the agent is installed. It’s a small bug I’ve found, and I believe NinjaOne will likely fix it soon.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne solves the patching problem for me. I’ve had issues with other patching tools in the past, and NinjaOne has been much easier to work with, with fewer problems overall.

  ### 30. Streamlined, Automated IT Management with Fast, Reliable Remote Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about NinjaOne?**

What I like most about NinjaOne is how streamlined and efficient it makes day-to-day IT management, especially in a small MSP or internal IT environment. The platform has a clean, intuitive interface that lets me monitor all endpoints at a glance, without having to dig through multiple menus.

Its automation capabilities are a major time saver. I regularly rely on scripting and automated policies for patching, software deployment, and routine maintenance, which cuts down on manual work and helps standardize processes across all devices. The remote access tools are also fast and reliable, making it easy to troubleshoot quickly without disrupting end users.

Another standout for me is the visibility it provides into system performance and overall health. Alerts are timely and customizable, so I can address issues proactively before they turn into bigger problems. Integration with ticketing workflows also helps keep everything organized and connected to specific devices or incidents.

Overall, NinjaOne boosts efficiency, reduces response time, and makes managing multiple systems more centralized and predictable, which has had a direct, positive impact on productivity.

**What do you dislike about NinjaOne?**

At this time, I don’t have many complaints about NinjaOne, as it has been very reliable and effective overall. The one limitation I’ve noticed is with NinjaOne Remote when working with endpoints that have multiple monitors. Currently, it is not possible to view multiple screens simultaneously within a single session, which can slow down troubleshooting and require extra steps to switch between displays.
In environments where users rely heavily on multi-monitor setups, this can impact efficiency, especially during more complex support sessions. Having the ability to view all monitors at once or tile them within the same session would significantly improve the remote support experience.
Aside from this, the platform has been very solid in terms of performance, usability, and features.

**What problems is NinjaOne solving and how is that benefiting you?**

Before using NinjaOne, we struggled to manage endpoints across multiple systems and didn’t have a centralized way to monitor device health, apply patches, or support users remotely in an efficient way. That often caused delays in responding to issues, inconsistent patching, and extra manual effort for routine tasks.

With NinjaOne, we now use a single platform to monitor, manage, and support all endpoints in real time. Automated patch management and scripting have significantly reduced the need for manual intervention, and proactive alerting helps us catch and address issues before they affect users. Remote access is also fast and reliable, so we can resolve problems quickly without needing to be on-site.

As a result, we’ve improved response times, reduced downtime, and streamlined our overall IT operations. The platform has also helped us standardize processes, making it easier to manage environments consistently and scale without adding significant overhead.

  ### 31. Ninja review 2026

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about NinjaOne?**

One of the newer things that stands out about NinjaOne is how they’re evolving beyond traditional RMM into more proactive risk management. Their vulnerability management capabilities are a big step in that direction—giving better visibility into software weaknesses and helping prioritise remediation before issues become incidents.

On top of that, the introduction of Ninja AI is particularly interesting. The potential to use AI to flag patch compatibility risks before deployment could be a real differentiator. Instead of just automating patching, it moves toward intelligent patching—where the system can anticipate conflicts, reduce failed updates, and minimise downtimeThat combination—proactive vulnerability insight plus AI-assisted patch decisioning—feels like a meaningful shift from reactive IT management to something much more predictive.

**What do you dislike about NinjaOne?**

We use SSO with Entra ID and doesn't automatically sign us in, we have to enter our email address each time.

**What problems is NinjaOne solving and how is that benefiting you?**

We are able to control patch management and assist users remotely via ninja remote.

  ### 32. Simple, Efficient Endpoint Management with Powerful Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lefteris K. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about NinjaOne?**

What I like best about NinjaOne is its simplicity and efficiency in managing endpoints at scale. The platform is intuitive and easy to navigate, which significantly reduces onboarding time and improves daily operational workflows. The centralized dashboard provides clear visibility across devices, alerts, and patch status, allowing for quick issue identification and resolution.

What is most helpful about NinjaOne is its automation capabilities. Automated patch management, monitoring, and scripting save a considerable amount of time and reduce manual effort. The reliability of remote access tools and real-time monitoring ensures faster response times and better overall system stability. Overall, NinjaOne improves productivity, enhances security posture, and streamlines IT management processes.

**What do you dislike about NinjaOne?**

At this time, I do not have any significant dislikes about NinjaOne. The platform has been reliable, intuitive, and consistently meets our operational needs. Any minor issues we’ve encountered have been addressed promptly, and overall the experience has been very positive.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne is solving the challenge of managing and maintaining distributed endpoints efficiently from a single, centralized platform. It eliminates the need for multiple disconnected tools by combining monitoring, patch management, remote access, automation, and reporting into one unified solution. This significantly reduces complexity and improves visibility across our entire IT environment.

By automating routine tasks such as patching, alerting, and remediation, NinjaOne minimizes manual effort and reduces the risk of human error. It allows us to proactively detect and resolve issues before they impact end users, which improves system reliability and security. As a result, we experience less downtime, faster response times, improved operational efficiency, and stronger overall endpoint management.

  ### 33. Powerful Remote Management with Scripting, Alerts, and Smooth Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom H. | Owner/Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2026

**What do you like best about NinjaOne?**

Remote management, remote scripting, custom scripting, remote alerts, SMS alerts, integrations, performance, ease of install,

**What do you dislike about NinjaOne?**

how I have to login after timeout. I wish there was a windows app  or something.

**What problems is NinjaOne solving and how is that benefiting you?**

It has been my main tool for starting my MSP business. I feel confident providing IT support with an enterprise-grade tool that has everything I need to be a professional MSP, and it's so easy to use.

  ### 34. Fast, Easy Device Actions with Clear Progress Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew F. | Systems Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about NinjaOne?**

It’s easy to use and does what it promises, quickly. Other solutions take longer to process actions on devices, but with NinjaOne I can see the progress of each action and apply changes right away.

**What do you dislike about NinjaOne?**

Honestly, there isn’t anything I dislike about NinjaOne. It’s helped our medium-sized business manage tasks much more easily and quickly than before, and overall it’s made our day-to-day work feel smoother and more secure.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne has helped us automate deployments for new devices and resolve endpoint issues using its remote desktop, PowerShell, and file access features. It has also made Windows updates and third-party patches easy to deploy and track. Overall, it feels more efficient than some Microsoft tools and support methods we’ve used.

  ### 35. Centralized Management Made Easy for Small Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about NinjaOne?**

NinjaOne has been an excellent solution for us, giving us a single pane of glass for visibility into all the devices in our environment and enabling truly centralized management. As a very small team responsible for a few hundred devices across numerous locations, we rely heavily on the remote management tools it provides.

The steady addition of tools and features has also been a positive. I spoke with some of the reps at Fal.Con in September and came away encouraged by the changes on the roadmap. We’ve been using NinjaOne for three years, and it’s clear they’re growing tremendously.

Overall, it’s an incredible value. As they continue adding features and moving toward platforming, it’s been a net positive for small teams like ours from both a learning and budget standpoint.

**What do you dislike about NinjaOne?**

Nothing in particular to point out—we’re happy with the product overall.

**What problems is NinjaOne solving and how is that benefiting you?**

It allows a very small, centralized team to support a dispersed fleet of devices, making automation and remote support much easier.

  ### 36. Essential in everyday life: Secure access to practice servers and computers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Damian S. | IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about NinjaOne?**

It is now essential for my daily routine, as it gives me access to the servers and computers of our practice to check the security.

**What do you dislike about NinjaOne?**

I find the price for the licenses somewhat expensive, but it is still within the range.

**What problems is NinjaOne solving and how is that benefiting you?**

Through the direct access that NinjaOne provides me, I can access a practice's server with my team at any time to check if everything is in order.

  ### 37. Flawless Remote Sessions with Ninja’s Background Connect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mai L. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about NinjaOne?**

I’ve used a different RMM before, and since switching to Ninja, we haven’t run into any issues with our remote sessions. I also really like the Connect in background feature, because it lets us remote into a computer and access the basic interface without disrupting the user or interrupting what they’re doing.

**What do you dislike about NinjaOne?**

I think the main issue is the not-so-user-friendly interface when it comes to managing alerts. It’s hard to tell exactly what you’re allowing, and the threshold settings aren’t easy to set. For example, I’d like to receive an alert only when an endpoint goes offline, and then only get another alert when it comes back online. Right now, the default seems to keep spamming email notifications every 2–4 minutes (I think).

**What problems is NinjaOne solving and how is that benefiting you?**

One of the first issues Ninja has solved for the team is having the ability for multiple technicians to remote in. This way, if we need to escalate, we can have a T2 support tech demo the fix to a teammate.

  ### 38. All-in-one solution for IT Managers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about NinjaOne?**

Easy to use and deploy and does not adversely affect endpoint performance.  The AI insights provided on available updates are extremely helpful in choosing which updates to schedule at what time.  I also like how easy it was to integrate SentinelOne into the deployment framework.

**What do you dislike about NinjaOne?**

Canned reporting is not very robust and requires time to configure properly.  I have also had issues with getting help to create custom reports.

**What problems is NinjaOne solving and how is that benefiting you?**

It is providing critical performance and vulnerability data on our endpoints, which is allowing us to focus budget on devices that require replacement.  The pricing also allows us to avoid having to pay an MSP to handling endpoint monitoring.

  ### 39. Helpdesk Technician NinjaOne Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about NinjaOne?**

What I like best about NinjaOne is the amount of detail provided in the RMM system.  I can get a lot of info at a glance, which is a great advantage in our hybrid workplace.  The NinjaOne Remote feature is also great for these situations.  The features within it allow me to do anything I need even without physical access to the machine.  The ticketing system is also easy to use and navigate.  It helps a lot with keeping tasks streamlined.  The status feature on each ticket is especially helpful for organization.

**What do you dislike about NinjaOne?**

I'd like to see the ability to start integrating some AI into the ticketing system.  I thing there is some great opportunity for automation there.  We currently use Copilot, and I think it would boost the ROI for both NinjaOne and Copilot.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne solves the problem of tracking support requests and maintaining all of our devices.  Having all of this information in one place speeds up our processes and allows us to provide better support to our users.  We don't need to spend time keeping track of multiple streams of information, because it is all in one place.

  ### 40. Reliable IT management with strong automation and easy operation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about NinjaOne?**

What I particularly appreciate about NinjaOne is the combination of powerful automation and scripting capabilities, a clear presentation, and reliable performance. This allows systems to be managed efficiently and an overview of the entire IT environment is maintained at all times.

**What do you dislike about NinjaOne?**

Basically, I am very satisfied with NinjaOne. From my perspective, only the detection time after starting a PC could still be improved. It would be helpful if newly started devices were displayed as online or reachable more quickly. Another point that I currently find lacking is the AI function: At present, it is only included in patch management, but it could be used more extensively and in more areas overall.

**What problems is NinjaOne solving and how is that benefiting you?**

Ninja Remote Function: proactive actions, automations, and patch management.

  ### 41. User-Friendly UI and Automation That Elevate IT Asset Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard L. | Senior System Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about NinjaOne?**

User-friendly UI makes it easier to navigate and manage IT assets, as well as all common components, comparing with our old RMM tool.
Built-in automation library and easy-to-setup custom scripts/apps improve our work efficiency to next level.
New client onboarding is standardized by NinjaOne default modules, while we can conveniently make custom changes.

**What do you dislike about NinjaOne?**

Certain features could be added or tweaked to provide better overall experience, such as allowing customization to 'Activity Notification' alerts, sending advanced partner notice for upcoming new release of NinjaOne Remote app that demands user end update.

**What problems is NinjaOne solving and how is that benefiting you?**

Removes complexity in RMM tool that we used to run, offers adequate flexibility to various common components.
Overall improvement on team operations is much witnessed.

  ### 42. Ninja One is a great tool to use with a simple UI layout and new features constantly added

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimmon M. | Technical Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about NinjaOne?**

I really like NinjaOne because it’s clean, fast, and just easy to work with. Everything is in one place, the UI actually makes sense, and routine tasks don’t feel like a chore. It saves time, cuts down on headaches, and does what it promises without a ton of extra complexity. Solid tool that just works. I also like the integration of remote access to Linux machines.

**What do you dislike about NinjaOne?**

I don’t really like the initial dashboard experience in NinjaOne. The organizations list can’t be alphabetized, which makes it frustrating to find what I’m looking for. Also, when I’m in the device management view, I can’t just come back to where I was — I have to go through the whole navigation process again. It breaks the flow and makes simple tasks take longer than they should. I also wish NinjaOne would incorporate more backup and AV/EDR agents, since broader built-in or integrated options would make the platform even more useful. On top of that, we still haven’t found an RMM that lets us fully deploy an agent on remote Macs without having to manually go into Privacy & Security settings to grant permissions, which remains a pain point.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne has been a solid alternative for us, especially since we were relying on just one RMM before. It helps cover a lot of the shortcomings we run into with the other RMM agent we use. The policies and automations are much easier to set up and manage, which ends up saving a lot of time. Overall, it feels more efficient and flexible for day-to-day work.

  ### 43. Powerful, Reliable RMM Agent with Deep Endpoint Visibility and Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peyton B. | Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about NinjaOne?**

What I like most about NinjaOne is how powerful and reliable the RMM agent is. The agent gives us deep visibility and control over endpoints, allowing us to monitor device health, deploy scripts, manage patches, and remotely troubleshoot issues without user disruption. The built-in automation and remote access tools significantly reduce response times and help us proactively address issues before they impact end users.

**What do you dislike about NinjaOne?**

There really isn’t anything I actively dislike about NinjaOne. If I had to point out an area for improvement, it would be continuing to expand integrations and advanced reporting options, but overall the platform has been very reliable and easy to work with.

**What problems is NinjaOne solving and how is that benefiting you?**

NinjaOne solves the challenge of securely managing devices throughout their entire lifecycle. Remote wipe allows us to quickly and confidently remove company data from lost, stolen, or decommissioned devices, reducing security risk and compliance concerns. Device provisioning streamlines new device setup, allowing us to deploy configurations, policies, and software consistently, which saves time, reduces manual errors, and ensures devices are ready for users much faster.

  ### 44. Easy to Use with Straightforward Script Deployment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen W. | Exective Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about NinjaOne?**

Ease of use is a big plus for me. I like how we can deploy scripts easily, and the overall workflow feels straightforward.

**What do you dislike about NinjaOne?**

Device search doesn’t allow exclusions. For example, we can run searches to find devices missing X app, but we also need a way to exclude clients that don’t have that application.

**What problems is NinjaOne solving and how is that benefiting you?**

Overall, the application provides us with much more information, and it also delivers actionable insights we can actually use.

  ### 45. Many functions combined clearly in one dashboard

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2026

**What do you like best about NinjaOne?**

It is positive that relatively many functions are available in a single dashboard, for example, remote management, patch management, EPP, etc.

**What do you dislike about NinjaOne?**

I find it unfortunate that there is still no Swiss data center available for the backup solution. Additionally, the patch management is sometimes very unreliable. There are recurring update problems, especially in connection with Winget. To improve this, we have written our own Winget integration. However, this is a feature I expect from NinjaOne as a highly reliable standard function. Additionally, it would be desirable if more applications came directly from the Ninja repository, rather than just through the finished catalog. In my view, this would overall enhance the quality standard. The AI could be much more integrated, so that, for example, certain analyses could be done purely textually. I could also imagine creating certain scripts directly in Ninja using AI, instead of creating and testing them in external AI.

**What problems is NinjaOne solving and how is that benefiting you?**

The effective management of multiple devices is massively simplified by the use of NinjaOne.

  ### 46. Effortless IT Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about NinjaOne?**

its intuitive interface and powerful automation tools make remote monitoring and management a breeze. The real-time alerts and detailed reporting help streamline IT workflows efficiently. The scripting area is one of its most powerful features, helping to automate tasks that would otherwise take countless hours.

**What do you dislike about NinjaOne?**

The tray icon does not have a lot of options. For example, dynamic menu per PC

**What problems is NinjaOne solving and how is that benefiting you?**

It helps solve the challenge of managing IT systems across multiple locations. It handles patching, monitoring, and remote support all in one place. This makes it easier to stay on top of issues, reduce downtime, and keep everything secure without switching between tools.

  ### 47. Nice, Clean, Intuitive Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about NinjaOne?**

Nice, clean interface that is very intuitive

**What do you dislike about NinjaOne?**

Not enabling Ninja Remote by default.  I hate needing to enable it for each customer.  More direct integrations would be helpful, Liongard for me specifically.  Being able to turn off warnings on ligh capacity on drives - a 2 Tb drives that is at 90% still has 200 Gb free...

**What problems is NinjaOne solving and how is that benefiting you?**

Quick access to computers at users report issues, seeing what updates need to be done

  ### 48. Quick, easy, and workflow powerful: NinjaOne impresses with Remote, Patching & Alerting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Philipp K. | Systemadministrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about NinjaOne?**

NinjaOne Remote:
Once deployed, it is significantly faster and easier than manually connecting via RDP or with comparable products like TeamViewer.

NinjaOne Vulnerability Management:
Very easy to handle. Systems with vulnerabilities are quickly identified and can then be patched without complications.

Alerting:
Alerts can be sent relatively easily through automations, e.g., to MS Teams. This has become an integral part of my daily workflow.

Documentation:
The NinjaOne Dojo is comprehensive and easy to understand.

**What do you dislike about NinjaOne?**

If several systems have been identified through vulnerability management that need to be patched, it would be practical to be able to carry this out as a collective action.

**What problems is NinjaOne solving and how is that benefiting you?**

Access to the integrated systems is faster and more reliable than before with other products.

  ### 49. "Efficient Endpoint Management at your finger tips!"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gord L. | Assistant Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about NinjaOne?**

The overall view of your entire organization, all endpoints and items to review in a single simple interface upon signing in.

**What do you dislike about NinjaOne?**

The automation library itself could use more options for deploying applications that are used in most businesses, such as M365, Teams, and Zoom, similar to what you’d find in other RMMs.

**What problems is NinjaOne solving and how is that benefiting you?**

The Ninja alerting system makes it easier to identify endpoints that have issues or need attention.

  ### 50. Easy Anywhere Access for Supporting Clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about NinjaOne?**

The web interface makes it easy to access from anywhere so it doesn't matter where we are, we can always support our clients.

**What do you dislike about NinjaOne?**

There's no downsides other than the lack of easy access to pricing information.

**What problems is NinjaOne solving and how is that benefiting you?**

Before using Ninja One we were using a solution that wasn't being supported and was difficult to configure. Now we have a product that is fully supported and moving forward.


## NinjaOne Discussions
  - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes
  - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote
  - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote
  - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote
  - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 1 comment, 1 upvote

- [View NinjaOne pricing details and edition comparison](https://www.g2.com/products/ninjaone/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-04+12%3A59%3A33+-0500&secure%5Bsession_id%5D=8f424364-992d-4c49-b5d6-e4d14e2639e2&secure%5Btoken%5D=b826b75b231e94cf982c34bf30d84c02b008ce05b3b989ea90f9a5aa5b0c014c&format=llm_user)
## NinjaOne Integrations
  - [1Password SaaS Manager](https://www.g2.com/products/1password-saas-manager/reviews)
  - [3CX](https://www.g2.com/products/3cx/reviews)
  - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)
  - [Adlumin](https://www.g2.com/products/adlumin/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Android](https://www.g2.com/products/android/reviews)
  - [Apple](https://www.g2.com/products/apple/reviews)
  - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)
  - [Atakama Database Encryption](https://www.g2.com/products/atakama-database-encryption/reviews)
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [Axonius](https://www.g2.com/products/axonius/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Azure Boards](https://www.g2.com/products/azure-boards/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Bitdefender Advanced Threat Intelligence](https://www.g2.com/products/bitdefender-advanced-threat-intelligence/reviews)
  - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews)
  - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews)
  - [Bitwarden](https://www.g2.com/products/bitwarden/reviews)
  - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews)
  - [Blumira Automated Detection & Response](https://www.g2.com/products/blumira-automated-detection-response/reviews)
  - [Cavelo](https://www.g2.com/products/cavelo/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [ConnectSecure Vulnerability and Compliance Manager](https://www.g2.com/products/connectsecure-vulnerability-and-compliance-manager/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [ControlD](https://www.g2.com/products/controld/reviews)
  - [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews)
  - [CrowdStrike Falcon Cloud Security](https://www.g2.com/products/crowdstrike-falcon-cloud-security/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [CrowdStrike Falcon Exposure Management](https://www.g2.com/products/crowdstrike-falcon-exposure-management/reviews)
  - [Datto Endpoint Detection and Response (EDR)](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews)
  - [Debian](https://www.g2.com/products/debian/reviews)
  - [DeskDay](https://www.g2.com/products/deskday/reviews)
  - [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews)
  - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews)
  - [DocBee Ticket-System](https://www.g2.com/products/docbee-ticket-system/reviews)
  - [DOCUframe](https://www.g2.com/products/docuframe/reviews)
  - [Docusnap](https://www.g2.com/products/docusnap/reviews)
  - [Drata](https://www.g2.com/products/drata/reviews)
  - [Dropsuite](https://www.g2.com/products/dropsuite/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews)
  - [Exabeam New-Scale Platform](https://www.g2.com/products/exabeam-exabeam-new-scale-platform/reviews)
  - [FortiClient](https://www.g2.com/products/forticlient/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [Genuity](https://www.g2.com/products/genuity/reviews)
  - [GLPI](https://www.g2.com/products/glpi/reviews)
  - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews)
  - [Google Cloud Tools for PowerShell](https://www.g2.com/products/google-cloud-tools-for-powershell/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  - [Guardz](https://www.g2.com/products/guardz/reviews)
  - [HALO](https://www.g2.com/products/halo-range-solutions-halo/reviews)
  - [HALO](https://www.g2.com/products/halorecognition/reviews)
  - [HaloITSM](https://www.g2.com/products/haloitsm/reviews)
  - [HaloPSA](https://www.g2.com/products/halopsa/reviews)
  - [Halo Service Desk](https://www.g2.com/products/halo-service-desk/reviews)
  - [Heimdal](https://www.g2.com/products/heimdal/reviews)
  - [Hudu](https://www.g2.com/products/hudu/reviews)
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
  - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews)
  - [Huntress Managed Security Awareness Training](https://www.g2.com/products/huntress-managed-security-awareness-training/reviews)
  - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews)
  - [IRONSCALES](https://www.g2.com/products/ironscales/reviews)
  - [ITGlobal](https://www.g2.com/products/itglobal/reviews)
  - [IT Glue](https://www.g2.com/products/it-glue/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews)
  - [Liongard](https://www.g2.com/products/liongard/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews)
  - [Microsoft BitLocker](https://www.g2.com/products/microsoft-bitlocker/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Defender Vulnerability Management](https://www.g2.com/products/microsoft-defender-vulnerability-management/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OpenText Content Management](https://www.g2.com/products/opentext-content-management/reviews)
  - [Opsgenie](https://www.g2.com/products/opsgenie/reviews)
  - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)
  - [PaperCut](https://www.g2.com/products/papercut-mf/reviews)
  - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews)
  - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews)
  - [Qualys Cloud Security Assessment](https://www.g2.com/products/qualys-cloud-security-assessment/reviews)
  - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews)
  - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews)
  - [Reftab](https://www.g2.com/products/reftab/reviews)
  - [RemotePC](https://www.g2.com/products/remotepc/reviews)
  - [RepairShopr](https://www.g2.com/products/repairshopr/reviews)
  - [Rewst](https://www.g2.com/products/rewst/reviews)
  - [RoboShadow](https://www.g2.com/products/roboshadow/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews)
  - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews)
  - [Secureframe](https://www.g2.com/products/secureframe/reviews)
  - [Sentinel](https://www.g2.com/products/sentinel-crisis-management-sentinel/reviews)
  - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews)
  - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [SentinelOne Singularity Network Discovery](https://www.g2.com/products/sentinelone-singularity-network-discovery/reviews)
  - [SentinelOne Singularity RemoteOps Forensics](https://www.g2.com/products/sentinelone-singularity-remoteops-forensics/reviews)
  - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews)
  - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews)
  - [SentiOne](https://www.g2.com/products/sentione/reviews)
  - [SE Ranking](https://www.g2.com/products/se-ranking/reviews)
  - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews)
  - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)
  - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews)
  - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews)
  - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews)
  - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)
  - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews)
  - [Stellar](https://www.g2.com/products/stellar-shopally-sa-stellar/reviews)
  - [SuperOps](https://www.g2.com/products/superops/reviews)
  - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [TANSS](https://www.g2.com/products/tanss/reviews)
  - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews)
  - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews)
  - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews)
  - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews)
  - [ThreatLocker EDR Real-Time Threat Detection](https://www.g2.com/products/threatlocker-edr-real-time-threat-detection/reviews)
  - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews)
  - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews)
  - [Trend Micro Antivirus + Security](https://www.g2.com/products/trend-micro-antivirus-security/reviews)
  - [Ubiquiti Network Management System](https://www.g2.com/products/ubiquiti-network-management-system/reviews)
  - [UrBackup](https://www.g2.com/products/urbackup/reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Veeam Data Cloud for Azure](https://www.g2.com/products/veeam-data-cloud-for-azure/reviews)
  - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews)
  - [VideoLan](https://www.g2.com/products/videolan/reviews)
  - [VMware ESXi](https://www.g2.com/products/vmware-esxi/reviews)
  - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews)
  - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zammad](https://www.g2.com/products/zammad/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)

## NinjaOne Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Functionality**
- Email Storage
- Encryption
- Reporting
- Email Analysis
- Migration
- Archive Backup

**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Functionality**
- Performance Monitoring
- Alerting
- Improvement Suggestions
- Multi-Network Capability

**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Functionality **
- Incremental Backup
- OS Boot Recovery
- Bootable Disk
- Online Restore

**Management and Discovery - IT Documentation**
- Search and Indexing
- Version Control
- Access and Permissions

**Monitoring - Network Monitoring**
- Real-Time Monitoring

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Management**
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Analysis**
- Threat Detection

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring

**Compatibility **
- Local Backup
- Storage Formats

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Management**
- Performance Baseline
- Data Visualization
- Path Analysis

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Maintenance**
- Remote Reboot
- Remote Printing

**Performance**
- Multiple Backup Versions
- Unlimited Backup
- Lag Free Operation

**Operations - IT Documentation**
- Integrations
- Automation
- Reporting

**Analytics - Network Monitoring**
- Packet & Flow Analysis

**Agentic AI - Email Archiving**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Operating System**
- Multi-Systems Support
- Apple Support
- Android Support

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**Compliance**
- Security Standards
- Cloud Data Protection

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Communication **
- Text Chat
- Screen Annotations

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - PC Backup**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Security**
- Data Encryption
- Security and Compliance

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Security**
- Data Encryption
- Compliance

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security**
- Remote Wipe
- Security

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Performance**
- Reporting

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

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