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Compare Nextiva and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (57.8% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
$30.00 1 User Per Month
Nextiva
Star Rating
(3,442)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansRingEX
Star Rating
(1,309)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, and video meetings seamlessly. Users appreciate how it keeps workflows streamlined, eliminating the need to switch between different apps.
- Users say Nextiva shines in its cohesive user experience, particularly for calls and internal messaging. Reviewers highlight the reliable call quality, even for remote teams, and the ease of setting up features like call routing and auto-attendant, making it a solid choice for businesses looking for straightforward communication tools.
- According to verified reviews, RingEX has a higher G2 Score in the Call Center Infrastructure category, indicating strong overall user satisfaction. Users find it user-friendly and efficient, particularly praising its management capabilities for admins.
- Reviewers mention that while Nextiva has a slightly higher star rating, RingEX's recent user feedback emphasizes its effectiveness in connecting teams through various communication methods, which can be particularly beneficial for small businesses looking for an all-in-one solution.
- Users highlight that Nextiva's pricing is more accessible, starting at $15, which can be a significant advantage for small businesses on a budget. This affordability, combined with its reliable features, makes it an attractive option for those just starting out.
- G2 reviewers note that while RingEX has a strong presence in the small business segment, Nextiva has a larger market share and more total reviews, suggesting a broader user base and potentially more robust support resources for users seeking assistance.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Nextiva
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.0
2,770
8.8
1,071
Ease of Use
8.7
2,806
8.6
1,087
Ease of Setup
8.4
2,097
8.2
669
Ease of Admin
8.6
1,986
8.3
590
Quality of Support
9.0
2,756
8.0
975
Has the product been a good partner in doing business?
8.9
1,967
8.3
578
Product Direction (% positive)
8.3
2,656
7.9
1,054
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Channels
9.4
196
Not enough data
8.0
179
Not enough data
7.7
176
Not enough data
8.2
181
Not enough data
8.2
171
Not enough data
Generative AI
7.6
84
Not enough data
Functions
8.7
176
Not enough data
8.7
176
Not enough data
8.9
177
Not enough data
8.1
174
Not enough data
8.2
172
Not enough data
8.5
179
Not enough data
8.5
172
Not enough data
8.4
168
Not enough data
Agentic AI - Contact Center
8.8
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Administrative
8.3
170
Not enough data
9.1
178
Not enough data
9.0
178
Not enough data
8.4
168
Not enough data
8.3
163
Not enough data
Collaboration Tools
Not enough data
9.1
254
Not enough data
9.1
142
Not enough data
8.7
117
Not enough data
8.9
141
Not enough data
9.1
123
Meeting Coordination
Not enough data
8.8
244
Not enough data
9.1
236
Not enough data
8.9
224
Not enough data
9.0
146
Software Type
Not enough data
9.0
244
Not enough data
9.1
144
Not enough data
9.2
161
Agentic AI - Video Conferencing
Not enough data
8.5
14
Not enough data
8.6
13
Not enough data
8.5
13
Platform
8.1
469
Feature Not Available
8.6
669
9.0
236
8.6
587
8.7
221
8.9
695
9.1
231
8.8
609
8.7
220
8.3
505
8.5
212
8.6
606
8.7
218
Generative AI
7.7
295
Feature Not Available
Workforce Management
8.8
610
8.8
220
8.7
568
8.6
214
Call Center Infrastructure (CCI)
8.8
8
8.9
23
8.8
8
8.9
23
8.8
8
9.1
23
8.8
8
9.0
23
Administrative
8.7
597
8.8
224
8.7
627
8.6
222
Basic Communication - Cloud PBX
9.3
28
8.9
58
9.1
29
8.8
56
9.3
27
9.1
55
8.5
24
8.2
54
8.5
26
9.1
56
9.0
26
8.8
55
Advanced Features - Cloud PBX
9.1
26
8.7
52
9.2
28
8.5
54
9.0
28
8.6
53
9.2
26
8.9
54
Platform Basics - VoIP Providers
8.6
60
8.4
91
8.7
63
8.7
105
8.4
58
8.3
85
8.2
59
8.0
91
8.0
55
8.0
83
7.8
55
8.1
81
Basic Communication
9.2
1643
|
Verified
9.1
505
|
Verified
7.9
902
|
Verified
8.3
396
|
Verified
8.3
1048
|
Verified
8.7
425
|
Verified
7.7
835
8.2
363
|
Verified
8.6
1160
|
Verified
8.5
428
|
Verified
9.1
1340
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
7.7
41
7.9
53
8.0
40
8.1
53
7.7
41
8.0
53
7.7
42
7.9
51
Access
8.0
909
8.2
379
|
Verified
8.2
903
8.3
394
|
Verified
8.5
1039
|
Verified
8.6
425
Advanced Features
8.3
1175
|
Verified
8.3
443
8.6
1240
|
Verified
8.4
404
|
Verified
9.1
1480
9.0
464
|
Verified
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
8.1
7
Not enough data
8.1
7
Not enough data
8.3
8
Not enough data
8.6
7
Not enough data
Extensions
8.5
151
|
Verified
Feature Not Available
9.1
159
|
Verified
8.7
51
|
Verified
8.8
149
|
Verified
8.1
17
Features
9.2
181
|
Verified
8.8
55
|
Verified
8.5
153
Feature Not Available
8.3
144
|
Verified
8.6
52
|
Verified
9.0
157
|
Verified
8.5
51
|
Verified
8.5
148
|
Verified
8.6
53
|
Verified
Feature Not Available
8.2
49
Categories
Categories
Shared Categories
Nextiva and RingEX are categorized as UCaaS Platforms, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Computer Software
9.6%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.3%
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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