Link copied to clipboard # Nextiva vs RingEX Comparison - What are their main differences? Share [ Export ](/compare/nextiva/ringex/export.csv) NextivaRingEX[+ Add Product](#) Pricing **Nextiva** Free Trial **Starting at $15.00** 1 User Per Month · Core **Starting at $25.00** 1 Agent Per Month · Engage **Starting at $75.00** 1 Agents Per Month · Power Suite CX **$75.00** 1 Agents Per Month · Essential **Contact Us** 1 Agents · Professional **Contact Us** 1 Agents Per Month · Premium Show more **RingEX** Free Trial **$30.00** per\_user Per Month · Core **$35.00** per\_user Per Month · Advanced **$45.00** per\_user Per Month · Ultra **Pricing Insights** from reviews Perceived Cost **Nextiva** $$$$$ **RingEX** $$$$$ Average Discount **Nextiva** 11% **RingEX** 11% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Nextiva** 6 months Based on 100 responses **RingEX** 6 months Based on 100 responses Return on Investment **Nextiva** 6 months Based on 100 responses **RingEX** 6 months Based on 100 responses ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Nextiva** [ Customer Support (135) ](https://www.g2.com/products/nextiva/reviews?filters%5Bsentiment_snippet%5D=1230123&qs=pros-and-cons#reviews)[ Ease of Use (128) ](https://www.g2.com/products/nextiva/reviews?filters%5Bsentiment_snippet%5D=1228093&qs=pros-and-cons#reviews)[ Difficult Configuration (27) ](https://www.g2.com/products/nextiva/reviews?filters%5Bsentiment_snippet%5D=1231448&qs=pros-and-cons#reviews)[ Complexity (25) ](https://www.g2.com/products/nextiva/reviews?filters%5Bsentiment_snippet%5D=1228405&qs=pros-and-cons#reviews) **RingEX** [ Ease of Use (216) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778475&qs=pros-and-cons#reviews)[ Customer Support (127) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778227&qs=pros-and-cons#reviews)[ Poor Customer Support (55) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1779082&qs=pros-and-cons#reviews)[ Complex Processes (49) ](https://www.g2.com/products/ringex/reviews?filters%5Bsentiment_snippet%5D=1778806&qs=pros-and-cons#reviews) Integrations **Nextiva** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_47457dad822238df1f7c568de3d29abf/callrevu.png "Product Avatar Image") CALLREVU ](https://www.g2.com/products/callrevu/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba3ff0e06098e893ef0f3ef0d8cd3276/dv-pinnacle.jpg "Product Avatar Image") DV Pinnacle ](https://www.g2.com/products/dv-pinnacle/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image") Gong ](https://www.g2.com/products/gong/reviews)[ View all ](https://www.g2.com/products/nextiva/integrations) **RingEX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image") Box ](https://www.g2.com/products/box/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image") Dropbox ](https://www.g2.com/products/dropbox/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/ringex/integrations) Screenshots **Nextiva** ![Nextiva screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/125886/1.png) **RingEX** ![RingEX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58552/1.JPG) **Ratings** from reviews Meets Requirements **Nextiva** **9.1** /10 Based on 2,938 responses **RingEX** **8.8** /10 Based on 1,246 responses Ease of Use **Nextiva** **8.8** /10 Based on 2,990 responses **RingEX** **8.6** /10 Based on 1,267 responses Ease of Setup **Nextiva** **8.5** /10 Based on 2,279 responses **RingEX** **8.2** /10 Based on 844 responses Ease of Admin **Nextiva** **8.6** /10 Based on 2,051 responses **RingEX** **8.3** /10 Based on 716 responses Quality of Support **Nextiva** **9.0** /10 Based on 2,922 responses **RingEX** **8.1** /10 Based on 1,148 responses Has the product been a good partner in doing business? **Nextiva** **8.9** /10 Based on 2,031 responses **RingEX** **8.3** /10 Based on 703 responses Product Direction (% positive) **Nextiva** **8.3** /10 Based on 2,793 responses **RingEX** **8.0** /10 Based on 1,195 responses **Features** ratings from reviews Call Center Infrastructure (CCI) **8.6** /10 Based on 775 responses **8.8** /10 Based on 271 responses Cloud PBX Platforms **9.1** /10 Based on 48 responses **8.9** /10 Based on 106 responses VoIP Providers **8.5** /10 Based on 1,898 responses **8.9** /10 Based on 769 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free UCaaS Platforms **8.6** /10 Based on 211 responses **9.4** /10 Based on 101 responses Online Fax Not enough data **8.9** /10 Based on 216 responses Webinar Not enough data **8.4** /10 Based on 109 responses Conversation Intelligence Not enough data **9.3** /10 Based on 28 responses Contact Center **8.6** /10 Based on 219 responses Not enough data Video Conferencing Not enough data **9.0** /10 Based on 316 responses Sales Coaching Not enough data **9.9** /10 Based on 10 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 76.8% Mid-Market(51-1000 emp.) 22.0% Enterprise(\> 1000 emp.) 1.2% Small-Business(50 or fewer emp.) 76.8% Mid-Market(51-1000 emp.) 22.0% Enterprise(\> 1000 emp.) 1.2% Small-Business(50 or fewer emp.) 57.0% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 7.2% Small-Business(50 or fewer emp.) 57.0% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 7.2% **Reviewers' Industry** [![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")](https://www.g2.com/products/nextiva/reviews) Nextiva Hospital & Health Care 6.0% Insurance 5.6% Construction 5.2% Financial Services 4.5% Real Estate 3.9% Other 74.8% [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews) RingEX Computer Software 9.2% Information Technology and Services 6.2% Insurance 5.2% Financial Services 5.0% Staffing and Recruiting 4.4% Other 70.0% Alternatives **Nextiva Alternatives** ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") [ Aircall ](/products/aircall/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) **RingEX Alternatives** ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") [ Talkdesk ](/products/talkdesk/reviews) ## Nextiva vs RingEX FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between RingEX vs Nextiva? Nextiva stands out over RingEX with higher reviewer satisfaction on support, setup, and overall rating, while both target small businesses and offer unified communications. | [RingEX](https://www.g2.com/products/ringex/reviews) | [Nextiva](https://www.g2.com/products/nextiva/reviews) | | --- | --- | | 4.2/5 (1,432 reviews) | 4.5/5 (3,619 reviews) | | Small-Business | Small-Business | | 8.2 | 8.4 | | 8.0 | 9.0 | | Reliability (107 all-time mentions) | Customer Support (135 all-time mentions) | ### How do the pricing models of RingEX and Nextiva compare? Nextiva is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure compared to RingEX. - **RingEX:** In recent reviews, several buyers mention RingEX as feature-rich but note that costs can increase with add-ons and that it may feel pricey for small teams. - **Nextiva:** Reviewers consistently describe Nextiva as affordable, with pricing that meets expectations for small businesses and larger organizations alike. - **Switching reasons:** Recent reviewers cite switching from Nextiva to other providers due to contract rigidity and perceived high costs for basic features, while RingEX is chosen for its unified platform despite higher pricing. ### What are the best alternatives to RingEX and Nextiva? The top three alternatives to RingEX and Nextiva are 3CX, CloudTalk, and Genesys Cloud CX. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1,432 reviews) | Small-Business | Reviewers note costs can rise with add-ons | Reliability (107 all-time mentions) | | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3,619 reviews) | Small-Business | Described as affordable and cost-effective | Customer Support (135 all-time mentions) | | [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | — | Flexible deployment and strong call management | | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1,851 reviews) | Small-Business | — | Ease of use and call quality | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1,558 reviews) | Mid-Market | — | Omnichannel capabilities and scalability | ### Which VoIP Providers features should I prioritize when comparing RingEX and Nextiva? Buyers comparing RingEX and Nextiva should prioritize support quality, ease of setup, integrations, mobile experience, and feature breadth. - **Support quality:** Nextiva scores 9.0, RingEX 8.0; Nextiva has 135 all-time support mentions, RingEX 34. - **Ease of setup:** Nextiva scores 8.4, RingEX 8.2. - **Integrations:** RingEX reviewers highlight integrations with Google, Microsoft, and CRMs; Nextiva reviewers mention CRM integrations and workflow tools. - **Mobile experience:** Both products are praised for mobile apps, with mobile as the most frequently mentioned feature in recent reviews. - **Feature breadth:** RingEX offers conference transcripts; Nextiva provides tenancy flexibility and voicemail to SMS. ### What are the pros and cons of RingEX vs Nextiva? Nextiva's headline strength is customer support, while RingEX is most recognized for reliability. - **RingEX strengths:** Reliability (107 all-time mentions), easy communication (85), unified platform for calls, messaging, and meetings. - **RingEX trade-offs:** Call issues (47), limitations (38), limited features (30), higher cost (23), complex admin setup and learning curve noted in recent reviews. - **Nextiva strengths:** Customer support (135 all-time mentions), helpfulness (111), reliability (90), call quality (56), user interface (46), flexibility (28), strong for both small and growing businesses. - **Nextiva trade-offs:** Texting limitations (12), some reviewers cite contract rigidity and higher costs for basic features, occasional app bugs, and reporting complexity. ### Is RingEX or Nextiva better for small businesses? Nextiva is the better fit for small businesses, with higher satisfaction scores and more positive small-business reviewer sentiment. - **RingEX:** Largest segment is Small-Business; reviewers appreciate unified communications but note a steeper learning curve and higher costs for small teams. - **Nextiva:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and strong onboarding for small business needs. ### Which VoIP Providers platform has better integrations? RingEX is favored for integrations, with reviewers highlighting a broader range of supported platforms. - **RingEX:** Reviewers mention integrations with Google, Microsoft, and CRMs, describing them as valuable for workflow automation and daily operations. - **Nextiva:** Reviewers cite CRM integrations and workflow tools, with positive feedback on connecting to business applications. ### How do RingEX and Nextiva compare on customer support? Nextiva leads RingEX in Quality of Support by a full point (9.0 vs 8.0), a material difference in reviewer satisfaction. - **RingEX:** Reviewers describe support as knowledgeable and helpful, but some note inconsistent response times and a need for more proactive assistance. - **Nextiva:** Reviewers consistently praise Nextiva's support for responsiveness, quick issue resolution, and effective onboarding, with 135 all-time support mentions. ### Which is easier to implement, RingEX or Nextiva? Nextiva is rated higher for Ease of Setup (8.4 vs 8.2), with reviewers describing a smoother implementation experience. - **RingEX:** Reviewers note that setup is straightforward for basic use but can become complex with advanced features and integrations, requiring careful planning and training. - **Nextiva:** Reviewers highlight intuitive onboarding, easy administration, and accessible training materials, making initial setup and scaling easier for teams. ### Which product has better Mobile? Both RingEX and Nextiva are highly rated for Mobile, with reviewers frequently citing mobile app performance and flexibility. - **RingEX:** Mobile is the most frequently mentioned feature in recent reviews; reviewers praise the ability to manage calls, texts, and meetings from mobile devices, with consistent experience across platforms. - **Nextiva:** Mobile is also the most frequently mentioned feature; reviewers highlight the convenience of answering calls and managing communications on the go, with strong satisfaction for mobile accessibility and app reliability.