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NextGen Healthcare EHR Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

NextGen Healthcare EHR Integrations

(1)
Verified by NextGen Healthcare EHR

NextGen Healthcare EHR Media

NextGen Healthcare EHR Demo - NGE Ambient Assist
NGE Ambient Assist
NextGen Healthcare EHR Demo - NGE Clinical Hub
NGE Clinical Hub
NextGen Healthcare EHR Demo - NGE Patient Payment
NGE Patient Payment
NextGen Healthcare EHR Demo - NGE Financial Billing
NGE Financial Billing
NextGen Healthcare EHR Demo - NGE Population Health
NGE Population Health
NextGen Healthcare EHR Demo - NGE Practice Management
Patient Chart
See more about how Altura Centers for Health utilizes NextGen Healthcare solutions to thrive and achieve better healthcare outcomes for all in the process.
Play NextGen Healthcare EHR Video
See more about how Altura Centers for Health utilizes NextGen Healthcare solutions to thrive and achieve better healthcare outcomes for all in the process.
See the value of NextGen Ambient Assist for yourself in this quick combination testimonial and demo.
Play NextGen Healthcare EHR Video
See the value of NextGen Ambient Assist for yourself in this quick combination testimonial and demo.
People caring for people. Parents caring for children. Children caring for their parents. Siblings helping siblings. Neighbors looking out for each other. And providers, caring for them all. That’s not just what we all do – it’s who we are.
Play NextGen Healthcare EHR Video
People caring for people. Parents caring for children. Children caring for their parents. Siblings helping siblings. Neighbors looking out for each other. And providers, caring for them all. That’s not just what we all do – it’s who we are.
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NextGen Healthcare EHR Reviews (162)

Reviews

NextGen Healthcare EHR Reviews (162)

3.7
163 reviews

Pros & Cons

Generated from real user reviews
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HW
Director of IT
Mid-Market (51-1000 emp.)
"Seasond NextGen Administrator"
What do you like best about NextGen Healthcare EHR?

It gives the user the ability to move from one program to another, making it easier for the providers to edit their work. I like that NextGen has invested in Televideo and Telehealth way before COVID and OTTO was great application. The new patient portal is also great. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Instead of moving to a better GUI NextGen is not revamping its interface. It has been the same for a long time. It should move like a web-based interface with tabs and make it easy to manage. Improved cross-functionality with other modules will be great. Review collected by and hosted on G2.com.

Tek F.
TF
Surgeon
Small-Business (50 or fewer emp.)
"Has everything I need"
What do you like best about NextGen Healthcare EHR?

It has both the EHR and all the billing in one system. This is helpful not having to have 2 separate systems. The onboarding process was also very smooth. My teachers were great Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

The reports are not very helpful. The reports are difficult to use. It's not very user friendly and the pre populated reports are not always helpful. Setting up a custom report is also difficult. The reports section stinks Review collected by and hosted on G2.com.

AG
Release of Information Specialist
Enterprise (> 1000 emp.)
"Good EHR System"
What do you like best about NextGen Healthcare EHR?

Very user-friendly and simple to learn compared to others. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Although simple the software is a bit outdated and lacks features like care everywhere. Review collected by and hosted on G2.com.

Daniel P.
DP
Board Qualified, Fellowship-Trained Foot & Ankle Surgeon
Small-Business (50 or fewer emp.)
"Efficient, thorough EMR"
What do you like best about NextGen Healthcare EHR?

Easy to update and transfer information from previous visit. Compatible with dictation software. Incorporated billing system with ability to review submitted claims. Ability to check revenue collected quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

I do not use the clicking of each organ system as this takes much longer than just having a premade template. So I have created premade templates for each section of the SOAP note, which works just fine in the "type free hand" section. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business (50 or fewer emp.)
"Excellent customer service"
What do you like best about NextGen Healthcare EHR?

When I call support, I am speaking with someone in the US who has a good knowledge of how the system works and can answer my question and/or solve my problem quickly. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

The payment posting system needs some help, there are very little work arounds. I have 20 years experience in billing with various systems and this one took me well over a year to master.

The integration between the PM and EHR side needs to be cleaner. Tasking needs to be added to the claims page. The scheduler should show when someone is checked in on the PM side without having to click on the name, quick glance and should be easier to print. Review collected by and hosted on G2.com.

EW
MD
Small-Business (50 or fewer emp.)
"Excellent ease of use"
What do you like best about NextGen Healthcare EHR?

Training was easy - videos and handouts. Did not need to travel anywhere and excellent customer support. Very intuitive and MAC friendly. Telemedicine was so easy to initiate. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Would like to be able to integrate data with our state registry for health data more easily Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Always improving for the s betterment of the end user"
What do you like best about NextGen Healthcare EHR?

Overall functionality and the ability to customize to fit the needs of pretty much any organization and their many unique workflows. They continue to listen to their clients and add in default functionality to continue to improve their base platform. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Customization is and always be a double edged sword. At much as it can improve it can also make it that more complicated to maintain and upgrade. But as they continue to take into account the ideas and feedback of their clients their base and functionality will continue to expand. Hopefully they can make more system practice settings that can fit custom workflows without having to create custome templates. Review collected by and hosted on G2.com.

GO
Medical Director
Small-Business (50 or fewer emp.)
"Loving my NextGen EHR!"
What do you like best about NextGen Healthcare EHR?

Ease of use, entirely paperless office, fax server integration, direct messaging integration, cloud-based EHR, and reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Portal could use some tweaking for improved patient experience. Review collected by and hosted on G2.com.

Whitney F.
WF
Surgery/Certified Dermatology Technician
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Dermatology Office Software "
What do you like best about NextGen Healthcare EHR?

Ability to see at short glance the previous visit date and type of visit Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Ease of use. It is not very user friendly. It requires a patients chief complaint to equal the diagnosis determined at the end of the visit by the physician. As a user we have to return to the behinning of patients visit & create a chief complaint per each diagnosis. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Cloud healthcare Solution"
What do you like best about NextGen Healthcare EHR?

cloud-based with enhanced security and reliability

24 hours support Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

some slows to respond and load

high pricing Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

21 months

Average Discount

12%

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NextGen Healthcare EHR Features
Compliance - Revenue Cycle Management (RCM)
Software Integrations - Revenue Cycle Management (RCM)
Clearinghouse Integration - Revenue Cycle Management (RCM)
Claims Management - Revenue Cycle Management (RCM)
Multiple Medical Provider Access
Ancillary Care Provider Access
Meaningful Use Reporting
ePHI Storage
Interoperability
Patient Workflow Management
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