--- title: NextGen Healthcare EHR Reviews meta\_title: 'NextGen Healthcare EHR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 175 reviews by the users' company size, role or industry to find out how NextGen Healthcare EHR works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 175 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # NextGen Healthcare EHR Reviews & Product Details Visit Website NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers. * * * Product Website NextGen Healthcare EHR Seller [NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare) Discussions [NextGen Healthcare EHR Community](https://www.g2.com/products/nextgen-healthcare-ehr/discuss) Languages Supported English Solution Type All-in-One Overview by Stacy State Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/nextgen-healthcare-ehr/pricing) ## NextGen Healthcare EHR Integrations (4) What do users say about integrations? Verified by NextGen Healthcare EHR [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CGM LABDAQ ](https://www.g2.com/products/cgm-labdaq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Doctible ](https://www.g2.com/products/doctible/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sectra PACS ](https://www.g2.com/products/sectra-pacs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vital Interaction ](https://www.g2.com/products/vital-interaction/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 9/15/2024 "There are a lot of good things about NG but we've been having some issues lately" 2.5/5 What do you like best about NextGen Healthcare EHR? It's a robust and complete EHR, and includes everything a provider would need to care for their patients Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? Hosting support isn't always dependable but for the most part it works great. Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? We're able to bill quickly and efficiently. Review collected by and hosted on G2.com. Show More Response from Kailyn Hoskins of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-10253161/official_response/edit) Thank you for sharing your feedback! We're glad to hear that you find NextGen Healthcare EHR robust and complete for patient care. We understand the importance of reliable hosting support and apologize for any inconvenience you've experienced. We're constantly working to improve our services to ensure a seamless experience for our users. If you have any specific issues you'd like us to address or if you need further assistance, please don't hesitate to reach out. Your efficiency in billing is important to us, and we're here to support you every step of the way. Thank you for choosing NextGen Healthcare EHR! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shameem M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shameem M.") SM Shameem M. Mobile Application Developer Small-Business (50 or fewer emp.) 2/7/2024 "A solid EHR system that delivers on its core promises" 4.5/5 What do you like best about NextGen Healthcare EHR? NextGen's templates and macros make charting a breeze, saving me tons of time and frustration. Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? I would appreciate more flexibility to tailor the interface and workflows to my specific needs. The current setup feels somewhat generic at times. Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? NextGen tackles the messy world of healthcare paperwork, fragmented data, and frustrating communication. Also, it helps for faster appointments, clearer communication, and ultimately, better care for patients like me. Plus, the system helps analyze vast amounts of data, leading to smarter decisions and improved healthcare overall. Review collected by and hosted on G2.com. Show More Response from Kailyn Hoskins of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-9204343/official_response/edit) We're thrilled to hear that our templates and macros have made charting easier for you. We're constantly working to improve our system's flexibility to better meet individual needs. Validated ReviewerIncentivizedSource: G2 invite ![Justin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin A.") JA Justin A. Mid-Market (51-1000 emp.) 2/8/2024 "For the smaller of clinics..." 2.5/5 What do you like best about NextGen Healthcare EHR? Faxing directly from the EMR, inbox is great Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? The complex user interface, lots of technical issues such a global memory issues, when trying to fax. issues with templates . Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? Helps with charting, document scanning, allows us to run two clinics from one platform. Review collected by and hosted on G2.com. Show More Response from Kailyn Hoskins of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-9210986/official_response/edit) We apologize for the complex user interface and technical issues you've experienced. We're continuously working to improve our platform and appreciate your feedback. 2/9/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Asher Royed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asher Royed A.") AA Asher Royed A. Assistant Manager Client Services Small-Business (50 or fewer emp.) 2/8/2024 "Its UI is the only thing which needs an update" 2.5/5 What do you like best about NextGen Healthcare EHR? It has tons of features to use jn billing but only UI needs to be improved as there are other competators like ECW Kareo Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? Its UI should be more easy to understand all the options and its speed is little laggy Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? We are runing multiple providers medical billing Review collected by and hosted on G2.com. Show More Response from Kailyn Hoskins of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-9214609/official_response/edit) We appreciate your feedback on the user interface and understand the importance of a seamless experience. We are constantly working on improving our UI to make it more user-friendly and efficient. Validated ReviewerIncentivizedSource: G2 invite ![Jahangir Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jahangir Q.") JQ Jahangir Q. Senior RCM Executive Small-Business (50 or fewer emp.) 2/8/2024 "Well it's ok but make it more user friendly like Athena" 4.5/5 What do you like best about NextGen Healthcare EHR? Ita easy and quick and talking about the workflow it's also easy but need some pictorial representation as well. Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? Loading time is slow sometimes. This is the main thing which i have noticed Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? Providing us a platform for EHR which is helpful in storing patient info. Review collected by and hosted on G2.com. Show More Response from Kailyn Hoskins of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-9214127/official_response/edit) Thank you for your feedback! We appreciate your suggestion to make the interface more user-friendly and provide pictorial representations for the workflow. We will definitely take this into consideration for future improvements. Validated ReviewerIncentivizedSource: G2 invite ![Kanci H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kanci H.") KH Kanci H. Chief Executive Officer Mid-Market (51-1000 emp.) 11/29/2023 "Overall NextGen Discussion" 5/5 What do you like best about NextGen Healthcare EHR? I love the ability to effectively manage the care of my patients while also improving overall care that our patients receive, Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? The crystal reports could be better. Sometimes they are slow to pull information. Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? I love ambient health Review collected by and hosted on G2.com. Show More Response from Stacy State of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-8943974/official_response/edit) We're glad to hear that you are able to effectively manage the care of your patients with NextGen Healthcare EHR and that it has improved overall patient care. We appreciate your feedback about the crystal reports, and we will work to improve their speed and efficiency. Current UserValidated ReviewerSource: Organic ![Aman G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman G.") AG Aman G. Billing Supervisor Small-Business (50 or fewer emp.) 2/6/2024 "It is very friendly and all features are easy to use" 3/5 What do you like best about NextGen Healthcare EHR? Payment posting feature is really impressive to keep your invoice records Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? All over it is good but sometimes its takes time to open new windoww Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? Its help me to track my all patients bills and payment Review collected by and hosted on G2.com. Show More Response from Kailyn Hoskins of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-9199114/official_response/edit) We appreciate your feedback and are happy to hear that our EHR system is helping you track your patients' bills and payments. We understand the importance of system speed and are working to address any delays in opening new windows. Validated ReviewerIncentivizedSource: G2 invite ![Ace L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ace L.") AL Ace L. Medical Coder Small-Business (50 or fewer emp.) 2/6/2024 "Very good in data entry" 3.5/5 What do you like best about NextGen Healthcare EHR? Very helpful especially with payment posting and data entry and billing details Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? None so far. Everything seems flawless and operationaland helpful Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? It benefits us especially with payment posting, billing inquiries and details Review collected by and hosted on G2.com. Show More Response from Kailyn Hoskins of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-9197895/official_response/edit) Thank you for your feedback! We're pleased to hear that NextGen Healthcare EHR has been flawless and operational for you, especially with payment posting and billing inquiries. Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 11/29/2023 "EHR is so easy to use, the system is lovely." 5/5 What do you like best about NextGen Healthcare EHR? Charting and being able to manage the care of our patients Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? The reports of it. Confusing is the best way to describe it. Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? The ease and layout of EHR benefit me by making my job easier. Review collected by and hosted on G2.com. Show More Response from Stacy State of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-8943958/official_response/edit) Thank you for sharing your positive experience with NextGen Healthcare EHR. We understand your concerns about the reports and will take your feedback into consideration as we continue to enhance our system. Validated ReviewerSource: Organic BS Brant S. Informatics Analyst Mid-Market (51-1000 emp.) 1/19/2023 "NextGen EHR's has some intuitive features" 3.5/5 What do you like best about NextGen Healthcare EHR? The user inbox is one of the best assets for the end-user. Combining tasks, appointments, PAQ, and the portal all in one. In comparison to the other EMR that I have experience with (Avatar) NextGen is much more user friendly. Review collected by and hosted on G2.com. What do you dislike about NextGen Healthcare EHR? The EHR chart can be somewhat overwhelming for the end user. My organization has a high volume of providers and daily encounters. Therefore the charts can have a significant amount of data. Additionally, slowness is an issue in our high-volume charts. Review collected by and hosted on G2.com. What problems is NextGen Healthcare EHR solving and how is that benefiting you? The EHR has helped our organization integrate various service types in a single EHR. Including Behavioral Health, Physical Health, Inpatient Hospital, and medication-assisted treatment. Review collected by and hosted on G2.com. Show More Response from Stacy State of NextGen Healthcare EHR [Editedit](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-7616197/official_response/edit) We're glad to hear that you find our user inbox intuitive and user-friendly. We understand that high-volume charts can be overwhelming, and we are continuously working to improve speed and performance for our users. Thank you for sharing your experience with us. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about NextGen Healthcare EHR? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about NextGen Healthcare EHR ](https://www.g2.com/products/nextgen-healthcare-ehr/discussions/new) GU Guest User What is NextGen Healthcare EHR used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-nextgen-healthcare-ehr-used-for) GU Guest User • Last activity almost 4 years ago What is NextGen software? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-nextgen-software) [ View all Discussions ](https://www.g2.com/products/nextgen-healthcare-ehr/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 19 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/nextgen-healthcare-ehr/pricing) NextGen Healthcare EHR Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/epic-vs-nextgen-healthcare-ehr) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image") eClinicalWorks 3.7/5(158) [ Compare Now ](https://www.g2.com/compare/nextgen-healthcare-ehr-vs-eclinicalworks) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ec3efdccbac05db26f3e613e5d1ddd5/tebra-previously-kareo-patientpop.png "Product Avatar Image") Tebra (previously Kareo +... 4.1/5(259) [ Compare Now ](https://www.g2.com/compare/nextgen-healthcare-ehr-vs-tebra-previously-kareo-patientpop) ##### ##### NextGen Healthcare EHR Features Clinical Compliance - Revenue Cycle Management (RCM) Financial Billing Automation - Revenue Cycle Management (RCM) Clearinghouse Integration - Revenue Cycle Management (RCM) Claims Management - Revenue Cycle Management (RCM) Operations Workflow Management Clinical Workflow Management Multiple Medical Provider Access Ancillary Care Provider Access Meaningful Use Reporting [ View More Features ](https://www.g2.com/products/nextgen-healthcare-ehr/features) ## Top-Rated Alternatives [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![eClinicalWorks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "eClinicalWorks") eClinicalWorks 3.7/5(158) ](https://www.g2.com/products/eclinicalworks/reviews) [ View All Alternatives ](https://www.g2.com/products/nextgen-healthcare-ehr/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine)[Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Medical Transcription](https://www.g2.com/categories/medical-transcription) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best partner management system for increasing revenue](https://www.g2.com/discussions/best-partner-management-system-for-increasing-revenue)[Is there a sales training platform that actually works for a 10 to 30 person sales team that cannot afford a full enterprise learning suite but needs more than YouTube?](https://www.g2.com/discussions/s-there-a-sales-training-platform-that-actually-works-for-a-10-to-30-person-sales-team-that-cannot-afford-a-full-enterprise-learning-suite-but-needs-more-than-youtube%20)[Which recruitment platform offers the largest candidate database?](https://www.g2.com/discussions/which-recruitment-platform-offers-the-largest-candidate-database) [Top network monitoring software recommended for tech companies](https://www.g2.com/discussions/top-network-monitoring-software-recommended-for-tech-companies)[What are the best database comparison tools for developers synchronising schema and data across development, staging and production?](https://www.g2.com/discussions/what-are-the-best-database-comparison-tools-for-developers-synchronising-schema-and-data-across-development-staging-and-production)[Pros and Cons Details](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)