--- title: NextGen Healthcare EHR Reviews meta\_title: 'NextGen Healthcare EHR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 175 reviews by the users' company size, role or industry to find out how NextGen Healthcare EHR works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 175 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care ---

# NextGen Healthcare EHR Reviews & Product Details

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NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

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Product Website
NextGen Healthcare EHR
Seller
[NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare)
Discussions
[NextGen Healthcare EHR Community](https://www.g2.com/products/nextgen-healthcare-ehr/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Stacy State

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

4 months

[
View More Pricing Information
](https://www.g2.com/products/nextgen-healthcare-ehr/pricing)

## NextGen Healthcare EHR Integrations
(4)

What do users say about integrations?

Verified by NextGen Healthcare EHR

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CGM LABDAQ

](https://www.g2.com/products/cgm-labdaq/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Doctible

](https://www.g2.com/products/doctible/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sectra PACS

](https://www.g2.com/products/sectra-pacs/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Vital Interaction

](https://www.g2.com/products/vital-interaction/reviews)

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 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/8/2018

"Improves Relationship with Patients"

4/5

What do you like best about NextGen Healthcare EHR?

I think this software is great, particularly for the billing aspect. Our organization has lost money in the past because paperwork can be a hassle & sometimes totals are recorded wrong or things are lost. That hasn’t been a problem now that NextGen allows us an avenue to give electronic billing to patients, as an additional safeguard. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

I think the software could possibly be better to understand for beginners and healthcare professionals who are possibly new to the world of software & electronic recordings. Review collected by and hosted on G2.com.

Recommendations to others considering NextGen Healthcare EHR:

Make sure to learn the software carefully and just be patient Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

The benefits for us are electronic billing and also it has provided an avenue for health records which is amazing because, once again, paperwork shouldn’t be our sole recording method. There needs to be something in addition to that. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sami Dahl M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sami Dahl M.")
SM

Sami Dahl M.

Counseling intern

Mid-Market (51-1000 emp.)

2/28/2019

"Becomes simple after use"

4/5

What do you like best about NextGen Healthcare EHR?

I like that all the tasks have a bigger purpose to the documents. It allows for better explanation of the symptoms Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

I don’t like the tediousness of the tasks Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

It’s solving the issue some people have of putting the document in a narrative form, it helps for better explanation for someone attempting to read it Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

2/21/2019

"Outdated EHR program"

0/5

What do you like best about NextGen Healthcare EHR?

I'm not really a fan of this program at all. It's pretty easy to use, however, I feel as if there are more user friendly, up-to-date programs out there. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

It's sometimes very slow, we get a lot of down time, e-rx doesn't work sometimes, patients complain that their scripts are not making it to the pharmacy. You have to be a member of the "community" in order to teach yourself how to do certain things. Review collected by and hosted on G2.com.

Recommendations to others considering NextGen Healthcare EHR:

SHOP AROUND! Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

It keeps all of our medical records on file in electronic format. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

1/13/2019

"Great health care app"

5/5

What do you like best about NextGen Healthcare EHR?

This app is so helpful on being able to navigate through so many things at once. I am able to schedule, and talk to a client to look up other demographics with this software on two screens. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Glitches a lot but still worth it. I say this because there will be a lot of mornings where for some reason the Citrix server would stop for no reason. However it was easily fixable. Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

The problems of having to get in and our of software to look up different files on a patient are easily fixed in this because you can do multiple demographic pages at once if needed. Review collected by and hosted on G2.com.

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1/14/2019
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/28/2019

"Easy to navigate "

5/5

What do you like best about NextGen Healthcare EHR?

Love this ehr system as it is easy to navigate and create order, encounters, and keep track of information Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Lots of clicking to get to where you need to go but it’s not too terrible Review collected by and hosted on G2.com.

Recommendations to others considering NextGen Healthcare EHR:

It’s easy to use Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

Benefits of Having the patient record at my fingertips Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Christina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina K.")
CK

Christina K.

Senior Call Center Representative 

Hospital & Health Care

Mid-Market (51-1000 emp.)

11/21/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"pretty easy to use"

3.5/5

What do you like best about NextGen Healthcare EHR?

It is easy to check patient's schedule and detail information on the system. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Sometimes that is too much icon that i need to check it. Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

They have features to prevent me to make mistakes. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

4/10/2019

"This is a very old school EMR system that needs to be updated "

3/5

What do you like best about NextGen Healthcare EHR?

You’re able to document detailed informatiob Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Very slow and it opens up to too many windows making it difficult to document Review collected by and hosted on G2.com.

Recommendations to others considering NextGen Healthcare EHR:

See if it works for your practice before moving forward with it Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

You can easily customize it Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Lucy N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucy N.")
LN

Lucy N.

Nurse

Hospital & Health Care

Small-Business (50 or fewer emp.)

7/24/2018

"Best cloud based electronic health records."

4.5/5

What do you like best about NextGen Healthcare EHR?

It is online based software hence very secure in term of record storage as data can be retrieved in future in case it is required mostly in cases of looking for patient history. Also the software allows patient to book online appointments without physical travelling to the hospital. Offers a free demo before actual purchase of the software. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

The software is expensive. Also the customer support service does not match the price of the software as quality of service offered is too low. Review collected by and hosted on G2.com.

Recommendations to others considering NextGen Healthcare EHR:

Amongst all electronic health record i have used so far NextGen Healthcare is the best EHR though expensive its the best, i love it. Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

It has eliminated jam of patients in the hospital, also it has enhanced large scale patient treatment services easier. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
AM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

12/30/2018

"Health Fusion"

5/5

What do you like best about NextGen Healthcare EHR?

Health Fusion is very Easy to use and to train new office staff on. You can watch videos for training as well. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

At times the software is slow and logs you out from time to time. Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

I am currently not having any problems with the software Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Fenardz O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fenardz O.")
FO

Fenardz O.

Chief Clinical Officer

Hospital & Health Care

Small-Business (50 or fewer emp.)

8/12/2018

"It is reliable with great customer support. It is web based and is well used in ipads"

4.5/5

What do you like best about NextGen Healthcare EHR?

Reliability is impressive and great customer support. I love how fast and easy it is to perform key tasks using nextgen healthcare ehr. It offers eprescription which lead to more patient attending Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Data display is wanting and require significant improvements. It require some IT knowledge to operate the software. Some templates are cumbersome with alot of clicks . Review collected by and hosted on G2.com.

Recommendations to others considering NextGen Healthcare EHR:

It is perfect to use in an hospital office since it integrates nicely. It is highly customised and very fast to perform..i love how well it keeps medical records and its easy to use Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

Eprescription has enabled reduce over crowding. The software is well reliable and has great customer service support. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about NextGen Healthcare EHR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about NextGen Healthcare EHR
](https://www.g2.com/products/nextgen-healthcare-ehr/discussions/new)

GU

Guest User

What is NextGen Healthcare EHR used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-nextgen-healthcare-ehr-used-for)

GU

Guest User
•
Last activity almost 4 years ago

What is NextGen software?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-nextgen-software)

[
View all Discussions
](https://www.g2.com/products/nextgen-healthcare-ehr/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

4 months

### Return on Investment

19 months

### Average Discount

11%

[
View More Pricing Information
](https://www.g2.com/products/nextgen-healthcare-ehr/pricing)

NextGen Healthcare EHR Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image")

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3.7/5(158)

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Tebra (previously Kareo +...

4.1/5(259)

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##### 
##### NextGen Healthcare EHR Features

Clinical

Compliance - Revenue Cycle Management (RCM)

Financial

Billing Automation - Revenue Cycle Management (RCM)

Clearinghouse Integration - Revenue Cycle Management (RCM)

Claims Management - Revenue Cycle Management (RCM)

Operations

Workflow Management

Clinical Workflow Management

Multiple Medical Provider Access

Ancillary Care Provider Access

Meaningful Use Reporting

[
View More Features
](https://www.g2.com/products/nextgen-healthcare-ehr/features)

## Top-Rated Alternatives

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 ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)")

Tebra (previously Kareo + PatientPop)

4.1/5(259)

](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews)

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ModMed

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](https://www.g2.com/products/modmed/reviews)

[

 ![eClinicalWorks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "eClinicalWorks")

eClinicalWorks

3.7/5(158)

](https://www.g2.com/products/eclinicalworks/reviews)

[
View All Alternatives
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##### Categories on G2

[Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine)

[Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine)[Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Medical Transcription](https://www.g2.com/categories/medical-transcription)

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