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# Epic vs NextGen Healthcare EHR Comparison - What are their main differences?

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EpicNextGen Healthcare EHR[+ Add Product](#)

Reviews

**Epic** [

4.2/5(940)

](https://www.g2.com/products/epic/reviews#reviews)

**NextGen Healthcare EHR** [

3.7/5(175)

](https://www.g2.com/products/nextgen-healthcare-ehr/reviews#reviews)

Pricing

**Epic**
No pricing available

**NextGen Healthcare EHR**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Epic**
9 months

Based on 6 responses

**NextGen Healthcare EHR**
4 monthsFaster

Based on 11 responses

Return on Investment

**Epic**
25 months

Based on 5 responses

**NextGen Healthcare EHR**
19 months6 months sooner

Based on 9 responses

Perceived Cost

**Epic**
$$$$$

**NextGen Healthcare EHR**
$$$$$

Average Discount

**Epic**
16%5% more

**NextGen Healthcare EHR**
11%

 ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")

 ![NextGen Healthcare EHR](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83e32754048cef46ee56b61e606f6c13/nextgen-healthcare-ehr.png "NextGen Healthcare EHR")

G2 offers free advice on this comparison.

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Pros & Cons

**Epic**
[
Data Security (3)
](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953366&qs=pros-and-cons#reviews)[
Ease of Use (3)
](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1554969&qs=pros-and-cons#reviews)[
Interface Issues (2)
](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953361&qs=pros-and-cons#reviews)[
Learning Curve (2)
](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556019&qs=pros-and-cons#reviews)

**NextGen Healthcare EHR**
[
Ease of Use (2)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=1528399&qs=pros-and-cons#reviews)[
Helpful (2)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=1528098&qs=pros-and-cons#reviews)[
Difficult Navigation (2)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=1952529&qs=pros-and-cons#reviews)[
Navigation Difficulty (2)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=2072620&qs=pros-and-cons#reviews)

Integrations

**Epic**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_75d3d8d0c2412f3e453727cadaf050ef/abridge.jpg "Product Avatar Image")

Abridge

](https://www.g2.com/products/abridge/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fcacec6732ffb2e49c7a1516784aac72/haiku.png "Product Avatar Image")

Haiku

](https://www.g2.com/products/haiku/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5ebaff09492b7680b5e816374af089bc/sailpoint.png "Product Avatar Image")

SailPoint

](https://www.g2.com/products/sailpoint/reviews)[
View all
](https://www.g2.com/products/epic/integrations)

**NextGen Healthcare EHR**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b2f23d88b5597af7a04392ce28f4d67a/cgm-labdaq.jpg "Product Avatar Image")

CGM LABDAQ

](https://www.g2.com/products/cgm-labdaq/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7cd35d4144d97dcc76cba04e51204e56/doctible.png "Product Avatar Image")

Doctible

](https://www.g2.com/products/doctible/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54bd1abb44a7830dc5314c8bf71876dd/sectra-pacs.jpg "Product Avatar Image")

Sectra PACS

](https://www.g2.com/products/sectra-pacs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db8ac2a9e5baa0fb0b34c9fbf7202fb1/vital-interaction.jpg "Product Avatar Image")

Vital Interaction

](https://www.g2.com/products/vital-interaction/reviews)[
View all
](https://www.g2.com/products/nextgen-healthcare-ehr/integrations)

Screenshots

**Epic**
No screenshot available

**NextGen Healthcare EHR**
 ![NextGen Healthcare EHR screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1389284/ProductScreen-NGE-Clinical-AmbientTrainscript-SOPA-Mobile-PinAltSm-536x400.png)

Ratings

Meets Requirements

**Epic**

8.8

8.8773

**NextGen Healthcare EHR**

8.0

8.0134

Ease of Use

**Epic**

8.1

8.1785

**NextGen Healthcare EHR**

7.4

7.4135

Ease of Setup

**Epic**

7.2

7.2101

**NextGen Healthcare EHR**

7.3

7.347

Ease of Admin

**Epic**

7.7

7.792

**NextGen Healthcare EHR**

7.5

7.537

Quality of Support

**Epic**

8.2

8.2736

**NextGen Healthcare EHR**

7.4

7.4126

Has the product been a good partner in doing business?

**Epic**

8.4

8.490

**NextGen Healthcare EHR**

7.5

7.539

Product Direction (% positive)

**Epic**

9.0

9.0764

**NextGen Healthcare EHR**

6.8

6.8128

Features

EHR[Hide 161 FeaturesShow 161 Features](javascript:void(0);)

9.0

148

8.1

51

Clinical Workflow Management

Multiple Medical Provider Access

9.1(won by 0.6)

116

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

38

Ancillary Care Provider Access

8.9(won by 0.9)

105

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

29

Meaningful Use Reporting

8.9(won by 0.8)

106

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

36

Clinical Documentation

9.0(won by 1.0)

124

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

43

Mobile Access

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

For Primary Care

Not enough data

Not enough data

For Urgent Care

Not enough data

Not enough data

Clinical Care

Not enough data

Not enough data

Patient Health Information Management

ePHI Storage

9.1(won by 1.0)

108

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

38

Interoperability

8.9(won by 1.0)

103

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

33

Patient Workflow Management

8.9(won by 1.1)

121

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

36

Telemedicine Integration

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Medication Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Care Plan Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Prescription Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Image Management

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Intake Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Lab Order Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Formulary Management

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

Clinic Interoperability

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Referral Management

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

For Pain Management

Not enough data

Not enough data

Escalation Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

In-Patient Management

Not enough data

Not enough data

Agentic AI - EHR

Autonomous Task Execution

Not enough data

8.6(won by default)

6

Additional Functionality

Quality Assurance

Not enough data

Not enough data

For Anesthesiologists

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Preoperative Modules

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

ICD-10 Compliance

Not enough data

Not enough data

Intraoperative Charting

Not enough data

Not enough data

EHR/EMR Integration

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Patient Communications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

ONC-ATCB Certified

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Claims Scrubbing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Coding Assistance

Not enough data

Not enough data

Meaningful Use Certified

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Treatment Planning

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

For Cardiologists

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Monitoring Device Integration

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Decision Support

Not enough data

Not enough data

Progress Notes

Not enough data

Not enough data

For Dermatologists

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lab Integration

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Medication Database

Not enough data

Not enough data

Clinical Notes

Not enough data

Not enough data

Handwriting Recognition

Not enough data

Not enough data

Imaging and X-rays

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Patient Scheduling

Not enough data

Not enough data

Immunization & Allergy Tracking

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Outcome Assessment Tools

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Initial Assessments

Not enough data

Not enough data

Family History Tracking

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Diagnostic Reports

Not enough data

Not enough data

Growth Charts

Not enough data

Not enough data

Customizable Tests

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

EDI

Not enough data

Not enough data

For Family Medicine

Not enough data

Not enough data

Medication History

Not enough data

Not enough data

For Substance Abuse Therapy

Not enough data

Not enough data

For Mental/Behavioral Health

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Medication Alerts/Warnings

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Therapy Notes

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

For Group Therapy

Not enough data

Not enough data

For Neurologists

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Hardware Integration

Not enough data

Not enough data

For Obstetrics & Gynecology

Not enough data

Not enough data

Diagnostic Imaging

Not enough data

Not enough data

Patient Education

Not enough data

Not enough data

Patient Questionnaires

Not enough data

Not enough data

Patient Monitoring

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

For Ophthalmologists

Not enough data

Not enough data

SOAP notes

Not enough data

Not enough data

3D Imaging

Not enough data

Not enough data

For Orthopedics

Not enough data

Not enough data

PACS Integration

Not enough data

Not enough data

Electronic Prior Authorization

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Vitals Tracking

Not enough data

Not enough data

For Podiatrists

Not enough data

Not enough data

Medical History Records

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Case Notes

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

For Psychiatrists

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Urgent Care Templates

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Lab Results

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Drug Reference Database

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

For Urologists

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Revenue Cycle Management[Hide 55 FeaturesShow 55 Features](javascript:void(0);)

Not enough data

7.6

17

Clinical

Compliance - Revenue Cycle Management (RCM)

Not enough data

8.4(won by default)

15

Software Integrations - Revenue Cycle Management (RCM)

Not enough data

8.5(won by default)

14

Task Automation - Revenue Cycle Management (RCM)

Not enough data

7.3(won by default)

14

ICD-10 Compliance

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Denial Management

Not enough data

Not enough data

Cash Flow Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Financial

Billing Automation - Revenue Cycle Management (RCM)

Not enough data

8.1(won by default)

15

Clearinghouse Integration - Revenue Cycle Management (RCM)

Not enough data

7.5(won by default)

16

Claims Management - Revenue Cycle Management (RCM)

Not enough data

8.3(won by default)

16

Medical Billing

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

EHR/EMR Integration

Not enough data

Not enough data

Additional Functionality

Claims Tracking

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Revenue Recognition

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Remittance Advice

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Accounts Receivable

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Payment Collection

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

API

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Claims Scrubbing

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Pre-Registration

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Patient Scheduling

Not enough data

Not enough data

Clinical Documentation[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

Not enough data

7.4

8

Operations

Workflow Optimization - Clinical Documentation

Not enough data

7.8(won by default)

6

EHR Integration - Clinical Documentation

Not enough data

6.9(won by default)

7

Clinical Communication - Clinical Documentation

Not enough data

8.3(won by default)

7

Transcription Automation - Clinical Documentation

Not enough data

7.0(won by default)

5

CDI Training - Clinical Documentation

Not enough data

6.1(won by default)

6

Clinical Data Exchange - Clinical Documentation

Not enough data

7.6(won by default)

7

Document Access - Clinical Documentation

Not enough data

8.3(won by default)

7

Digitization - Clinical Documentation

Not enough data

8.1(won by default)

6

Generative AI

AI Text Summarization

Not enough data

6.3(won by default)

5

Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);)

Not enough data

7.5

17

Patient-Centered Functions

Online Presence Management

Not enough data

6.8(won by default)

11

Patient Feedback Management

Not enough data

7.4(won by default)

13

Patient Portal

Not enough data

6.8(won by default)

14

|

Verified

Patient Communications

Not enough data

7.2(won by default)

13

|

Verified

Integration with Wearables

Not enough data

6.7(won by default)

10

Third-Party Integrations

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Intake Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Operations

Workflow Management

Not enough data

8.0(won by default)

16

|

Verified

Interoperability

Not enough data

8.5(won by default)

13

|

Verified

Digital Intake Forms

Not enough data

7.1(won by default)

13

Engagement Measuring

Not enough data

8.0(won by default)

10

|

Verified

Patient Satisfaction Management

Not enough data

7.6(won by default)

13

|

Verified

EHR Integration

Not enough data

8.1(won by default)

14

|

Verified

IPC Systems Integration

Not enough data

7.7(won by default)

10

|

Verified

Patient Intake

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

Care Plan Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Care Summaries

Not enough data

Not enough data

EHR-Agnostic

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Scheduling

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Patient Education

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Patient Questionnaires

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Medication History

Not enough data

Not enough data

Online Refills

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Prescription Renewal

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Lab Results

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Patient Monitoring

Not enough data

Not enough data

Health Record Access

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Bill Payment

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Video Consultations

Not enough data

Not enough data

Secure Messaging

Not enough data

Not enough data

Medical Practice Management[Hide 153 FeaturesShow 153 Features](javascript:void(0);)

8.8

25

Not enough data

Operations Management

Administrative Processes

8.6(won by default)

18

Not enough data

Back Office Processes

8.6(won by default)

19

Not enough data

Workflow Coordination

8.8(won by default)

23

Not enough data

Practice Specialty Support

8.1(won by default)

20

Not enough data

Added Efficiencies

EMR/EHR

8.8(won by default)

21

Not enough data

Compliance

9.4(won by default)

23

Not enough data

Medical Billing

9.2(won by default)

18

Not enough data

Patient Information Management

9.0(won by default)

23

Not enough data

Medical Billing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Integration

Not enough data

Not enough data

Tax Management

Not enough data

Not enough data

Expense Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Fixed Asset Management

Not enough data

Not enough data

Materials Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Insurance Management

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Care Plan Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Out-Patient Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Physician Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

In-Patient Management

Not enough data

Not enough data

Lab Information Management

Not enough data

Not enough data

Bed Management

Not enough data

Not enough data

Patient Flow Management

Not enough data

Not enough data

Vaccine Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Telemedicine Integration

Not enough data

Not enough data

Additional Functionality

Compliance Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Pharmacy

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Project Accounting

Not enough data

Not enough data

Medical Coding

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Payment Reconciliation

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Revenue Recognition

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

General Ledger

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Financial Reporting

Not enough data

Not enough data

Accounts Payable

Not enough data

Not enough data

Accounts Receivable

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Patient Scheduling

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

Physician Scheduling

Not enough data

Not enough data

Multi-Physician

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Claims Scrubbing

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Clinic Interoperability

Not enough data

Not enough data

SOAP notes

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

For Occupational Therapists

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Progress Reports

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Waiting Time Tracking

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Patient Monitoring

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Patient Location Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Clinical Notes

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Growth Charts

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Immunization & Allergy Tracking

Not enough data

Not enough data

Medical History Records

Not enough data

Not enough data

Treatment Planning

Not enough data

Not enough data

Coding Assistance

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Availability Indicator

Not enough data

Not enough data

For Podiatrists

Not enough data

Not enough data

Online Intake Forms

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Imaging and X-rays

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

For Speech Therapists

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

8.2

16

Technology

Telecommunications

Not enough data

8.3(won by default)

13

Low Bandwidth Support

Not enough data

7.6(won by default)

11

EHR Integration

Not enough data

8.5(won by default)

13

Third-Party Integrations

Not enough data

Not enough data

Administration

Practice Branding

Not enough data

7.2(won by default)

10

Practice Specific

Not enough data

8.3(won by default)

14

Charting And Documentation

Not enough data

8.3(won by default)

15

Multi-Provider Practice

Not enough data

Not enough data

Compliance

HIPAA Compliance

Not enough data

8.4(won by default)

15

State Regulation Compliance

Not enough data

8.6(won by default)

15

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Remote Treatment Planning

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Online Forms

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Virtual Waiting Room

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Clinical Decision Support[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.0

13

Not enough data

Decision Analysis

Discussion Archive

8.6(won by default)

12

Not enough data

Roadmapping

7.7(won by default)

11

Not enough data

Artificial Intelligence

7.3(won by default)

10

Not enough data

Decision Tracking

8.0(won by default)

11

Not enough data

Integration

Data

8.5(won by default)

11

Not enough data

Applications

8.2(won by default)

11

Not enough data

Management

Catalog

8.3(won by default)

11

Not enough data

Collaboration

8.2(won by default)

11

Not enough data

Analytics

Impact analysis

7.8(won by default)

10

Not enough data

Simulation

7.5(won by default)

10

Not enough data

Risk Factors

8.0(won by default)

9

Not enough data

Agentic AI - Clinical Decision Support

Autonomous Task Execution

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Medical Transcription[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Voice

Dictation

Not enough data

Not enough data

Voice Files

Not enough data

Not enough data

Language and Learning Technology

Not enough data

Not enough data

Transcript

Medical Terminology Database

Not enough data

9.0(won by default)

5

Synchronous Text Editing

Not enough data

Not enough data

Transcription Review

Not enough data

Not enough data

EHR Import

Not enough data

Not enough data

Interactive Editing

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Additional Functionality

Natural Language Processing

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Abbreviation Detection

Not enough data

Not enough data

Audio/video file upload

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Audio File Management

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Computer Assisted Coding

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

API

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Customizable Macros

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Voice Capture

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Long Term Post Acute Care[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

Not enough data

Not enough data

Clinical Care - Long Term Post Acute Care

Care Plan Management

Not enough data

Not enough data

Rehab Progress Tracking

Not enough data

Not enough data

Care & Discharge Planning

Not enough data

Not enough data

Point‑of‑Care Documentation

Not enough data

Not enough data

Transaction Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Rehabilitation Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Home Health Care Management

Not enough data

Not enough data

CNA Tracking

Not enough data

Not enough data

Nursing Forms Tracking

Not enough data

Not enough data

Geriatric Care

Not enough data

Not enough data

Clinical Care

Not enough data

Not enough data

Activity Planning

Not enough data

Not enough data

For Long Term Care

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Spend Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Financial / Revenue Cycle - Long Term Post Acute Care

Claim Submission & Scrubbing

Not enough data

Not enough data

Analytics & Quality / Compliance - Long Term Post Acute Care

Quality Measures & Outcomes Tracking

Not enough data

Not enough data

Predictive Risk Stratification

Not enough data

Not enough data

Operations & Workforce - Long Term Post Acute Care

Scheduling & Staffing Optimization

Not enough data

Not enough data

Task & Workflow Management

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

For Nursing Homes

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Point of Care System

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Charting

Not enough data

Not enough data

MDS Review

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

For Home Care Providers

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

AI Patient Engagement & Operations[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Patient Communication & Engagement

Personalized Patient Outreach

Not enough data

Not enough data

Intelligent Chatbots & Virtual Assistants

Not enough data

Not enough data

Two-Way Patient Messaging

Not enough data

Not enough data

AI-Powered Appointment Reminders

Not enough data

Not enough data

Scheduling & Access Optimization

Self-Service Appointment Scheduling

Not enough data

Not enough data

Digital Intake & Pre-Visit Forms

Not enough data

Not enough data

AI-Based Scheduling Optimization

Not enough data

Not enough data

Waitlist & Cancellation Management

Not enough data

Not enough data

Care Coordination & Automation

Risk Stratification & Patient Prioritization

Not enough data

Not enough data

Automated Care Pathway Guidance

Not enough data

Not enough data

Referral Management

Not enough data

Not enough data

Operational Intelligence & Integration

Predictive No-Show Analytics

Not enough data

Not enough data

EHR & Practice Management Integration

Not enough data

Not enough data

Operational Performance Dashboards

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")](https://www.g2.com/products/epic/reviews)

Epic

Small-Business(50 or fewer emp.)

6.5%

Mid-Market(51-1000 emp.)

16.3%

Enterprise(\> 1000 emp.)

77.2%

[![NextGen Healthcare EHR](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83e32754048cef46ee56b61e606f6c13/nextgen-healthcare-ehr.png "NextGen Healthcare EHR")](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)

NextGen Healthcare EHR

Small-Business(50 or fewer emp.)

39.1%

Mid-Market(51-1000 emp.)

45.6%

Enterprise(\> 1000 emp.)

15.4%

Small-Business

(50 or fewer emp.)

6.5%

39.1%

Mid-Market

(51-1000 emp.)

16.3%

45.6%

Enterprise

(\> 1000 emp.)

77.2%

15.4%

Reviewers' Industry

[![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")](https://www.g2.com/products/epic/reviews)
Epic

Hospital & Health Care

74.7%

Medical Practice

9.5%

Health, Wellness and Fitness

5.4%

Higher Education

2.2%

Mental Health Care

1.0%

Other

7.2%

[![NextGen Healthcare EHR](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83e32754048cef46ee56b61e606f6c13/nextgen-healthcare-ehr.png "NextGen Healthcare EHR")](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)
NextGen Healthcare EHR

Hospital & Health Care

44.9%

Medical Practice

28.1%

Health, Wellness and Fitness

7.8%

Mental Health Care

3.0%

Pharmaceuticals

1.8%

Other

14.4%

FAQs

## Epic vs NextGen Healthcare EHR FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Epic vs NextGen Healthcare EHR?

Epic stands out from NextGen Healthcare EHR with higher reviewer ratings, stronger support, and a larger presence in the enterprise segment.

| [Epic](https://www.g2.com/products/epic/reviews) | [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) |
| --- | --- |
| 4.2/5 (938 reviews) | 3.7/5 (175 reviews) |
| Enterprise | Mid-Market |
| 7.2 | 7.3 |
| 8.2 | 7.4 |
| Data Security (3 all-time mentions) | Ease of Use (2 all-time mentions) |

### How do the pricing models of Epic and NextGen Healthcare EHR compare?

Epic is rated higher for value by reviewers, with a stronger satisfaction score on price and cost-related dimensions.

- **Epic:** Reviewers note Epic's price feels high but are generally satisfied with the value given its comprehensive features and support.
- **NextGen Healthcare EHR:** Reviewers mention NextGen Healthcare EHR as relatively affordable, especially for organizations with limited funds, but some express concerns about system performance at its price point.
- **Switching reasons:** Recent reviews cite Epic's comprehensive feature set and reliability as reasons for choosing it over other EHRs, while NextGen Healthcare EHR is chosen for its affordability and ease of use for smaller practices.

### What are the best alternatives to Epic and NextGen Healthcare EHR?

The top three alternatives to Epic and NextGen Healthcare EHR are Tebra, ModMed, and Cerner.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | Price feels high but justified by features | Data Security (3 all-time mentions) |
| [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) | 3.7/5 (175 reviews) | Mid-Market | Relatively affordable for limited budgets | Ease of Use (2 all-time mentions) |
| [Tebra](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | — |
| [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5 (362 reviews) | Small-Business | — | — |
| [Cerner](https://www.g2.com/products/cerner/reviews) | 3.5/5 (239 reviews) | Enterprise | — | — |

### Which EHR features should I prioritize when comparing Epic and NextGen Healthcare EHR?

Buyers comparing Epic and NextGen Healthcare EHR should prioritize Patient Portal, Ease of Use, Quality of Support, Customization, and Data Security.

- **Patient Portal:** Epic is frequently praised for its MyChart portal, while NextGen Healthcare EHR receives mixed feedback on portal usability.
- **Ease of Use:** Epic scores 8.1, NextGen Healthcare EHR 7.4.
- **Quality of Support:** Epic scores 8.2, NextGen Healthcare EHR 7.4.
- **Customization:** Epic has 1 all-time mention for customization, NextGen Healthcare EHR has 1 all-time mention for customization options.
- **Data Security:** Epic has 3 all-time mentions for data security, NextGen Healthcare EHR has recent mentions of needing more attention to privacy and security.

### What are the pros and cons of Epic vs NextGen Healthcare EHR?

Epic's headline strength is data security and comprehensive features, while NextGen Healthcare EHR is recognized for ease of use and affordability.

- **Epic strengths:** Data Security (3 all-time mentions), Ease of Use (3 all-time mentions), Patient Care (3 all-time mentions), Customization (1 all-time mention), Comprehensive Features (1 all-time mention).
- **Epic trade-offs:** Interface Issues (2 all-time mentions), Learning Curve (2 all-time mentions), Not User-Friendly (2 all-time mentions), Slow Performance (2 all-time mentions), Expensive (1 all-time mention).
- **NextGen Healthcare EHR strengths:** Ease of Use (2 all-time mentions), Helpful (2 all-time mentions), Customizability (1 all-time mention), Efficiency (1 all-time mention), Features (1 all-time mention).
- **NextGen Healthcare EHR trade-offs:** Difficult Navigation (2 all-time mentions), Navigation Difficulty (2 all-time mentions), Inadequate Reporting (1 all-time mention), Inefficiency (1 all-time mention), Access Issues (1 all-time mention).

### Is Epic or NextGen Healthcare EHR better for small businesses?

NextGen Healthcare EHR is better suited for small businesses, as reflected by its largest segment and reviewer sentiment.

- **Epic:** Largest segment is Enterprise; reviewers highlight its comprehensive features but note a steep learning curve and higher cost, which may be less ideal for small businesses.
- **NextGen Healthcare EHR:** Largest segment is Mid-Market with strong adoption among small and startup clinics; reviewers praise its ease of use and affordability for smaller organizations.

### Which EHR platform has better integrations?

Epic is favored for integrations, with reviewers highlighting its interoperability and integration capabilities.

- **Epic:** Reviewers mention integration with Reputation and other systems, emphasizing automated workflows and interoperability.
- **NextGen Healthcare EHR:** Reviewers note integration between EMR and Practice Management systems, but do not cite third-party integrations as a standout feature.

### How do Epic and NextGen Healthcare EHR compare on customer support?

Epic leads on Quality of Support with a 0.8-point advantage over NextGen Healthcare EHR (8.2 vs 7.4).

- **Epic:** Reviewers consistently praise Epic's support and onboarding, noting responsive training and helpful customer service.
- **NextGen Healthcare EHR:** Reviewers describe support as generally helpful but cite slower response times and challenges with outsourced support.

### Which is easier to implement, Epic or NextGen Healthcare EHR?

Epic and NextGen Healthcare EHR score within a tenth of a point on Ease of Setup (7.2 vs 7.3), indicating near parity in implementation experience.

- **Epic:** Reviewers describe setup as straightforward but note a steep learning curve and the need for extensive training.
- **NextGen Healthcare EHR:** Reviewers report that initial setup can be difficult and sometimes cumbersome, but onboarding support is often helpful and training is effective for new users.

### Which product has better Patient Portal?

Epic is favored for Patient Portal, with reviewers frequently praising its MyChart portal for enhancing patient engagement and communication.

- **Epic:** Patient Portal (MyChart) is highlighted in recent reviews as a major strength; reviewers cite improved patient engagement and secure access to records.
- **NextGen Healthcare EHR:** Patient Portal receives mixed feedback, with some reviewers noting it is hard for patients to use and challenging to enroll, while others appreciate its user-friendly features for viewing records and messaging providers.

Alternatives

**Epic Alternatives**

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

 ![Cerner](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f60ffee4888b1f35e19d83df284386e3/cerner.png "Cerner")

[
Cerner
](/products/cerner/reviews)

 ![WebPT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f5bcd08a28f327ee4a99dfcc3baed7cd/webpt.png "WebPT")

[
WebPT
](/products/webpt/reviews)

**NextGen Healthcare EHR Alternatives**

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![eClinicalWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "eClinicalWorks")

[
eClinicalWorks
](/products/eclinicalworks/reviews)

 ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay")

[
EHRYourWay
](/products/ehryourway/reviews)

## Epic vs NextGen Healthcare EHR

When assessing the two solutions, reviewers found Epic easier to use and do business with overall. However, reviewers preferred the ease of set up with NextGen Healthcare EHR, along with administration.

- Reviewers felt that Epic meets the needs of their business better than NextGen Healthcare EHR.
- When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Epic over NextGen Healthcare EHR.