--- title: Google Vault Reviews meta_title: 'Google Vault Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Google Vault works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Google Vault Reviews & Product Details

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Google Vault Reviews (48)

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Reviews

Google Vault Reviews (48)

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4.3
48 reviews

What do users say?

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Jairel T.
JT
Jairel T.
IT Consultant
Mid-Market (51-1000 emp.)
"Our company benefits from Google Vault retaining the files even if users are deleted."
5/5
What do you like best about Google Vault?

The Google Vault helps a lot in my organization in retaining the files even if users are deleted. In case of an investigation, I can able to retrieve the data without informing the current user. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

The only dislike with Google Vault upon investigation from emails sent is not organized. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Comprehensive Enterprise Information Archiving Solution"
4.5/5
What do you like best about Google Vault?

My overall experience with Google Vault has been positive. It has proven to be a reliable and effective solution for archiving and managing enterprise information. The robust features, user-friendly interface, and strong security measures make it a valuable asset for organizations seeking a comprehensive archiving solution. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

While the service is robust, the pricing structure may be a bit on the higher side for smaller businesses or organizations with budget constraints. Although the interface is user-friendly, there might be a learning curve for administrators who are new to the system. More comprehensive training materials could be beneficial. Review collected by and hosted on G2.com.

Raakulan K.
RK
Raakulan K.
Engineering Trainee
Small-Business (50 or fewer emp.)
"Comprehensive Data Management and eDiscovery Solution"
4/5
What do you like best about Google Vault?

Google Vault has become an indispensable asset for our organization's data management and compliance needs. Its seamless integration with G Suite makes archiving effortless, while its powerful search capabilities ensure we can locate specific information quickly. The secure and reliable environment provides peace of mind, and the cost-effectiveness of the solution makes it a top choice for eDiscovery. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

While Google Vault offers an overall positive experience, the initial learning curve for those unfamiliar with eDiscovery tools can be a minor challenge. However, Google's support documentation and resources help overcome this. Aside from that, there are no significant dislikes, as the benefits and features outweigh any minor drawbacks. Review collected by and hosted on G2.com.

Anil C.
AC
Anil C.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good for Data Retention, Search and Export"
4.5/5
What do you like best about Google Vault?

Google Vault provides very good Data retention search and Export like Google Drive and email Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

There is no such dislike that I really see. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Ease of Use - Highly Integrated with Google Services"
4.5/5
What do you like best about Google Vault?

The best thing about Google Vault is that it's easy to store stuff from other Google applications. I have personally used it to store Analytics info and a few Gmail items, and it's very convenient Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

If we do not continue the service, our data is lost. I'd want Google to enforce retention rules even when payment is due Review collected by and hosted on G2.com.

Shubham U.
SU
Shubham U.
Associate Consultant
Enterprise (> 1000 emp.)
"Good in subtle"
3/5
What do you like best about Google Vault?

Security and authentication ease, and can be easily synced with other credentials Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Third party data sharing which may be counterproductive in long term Review collected by and hosted on G2.com.

Abhilasha s.
AS
Abhilasha s.
Technical recruiter
Mid-Market (51-1000 emp.)
"Value for your data"
4.5/5
What do you like best about Google Vault?

- External Storage congurance

- Multiple Format Bankroll

- Long-term data retention

- Easy to upgrade

- Secure and easy to access Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

It only achieves the mails from the inbox and can not achieve the mail which goes into the spam folder. Review collected by and hosted on G2.com.

Erik A.
EA
Erik A.
IT manager
Primary/Secondary Education
Small-Business (50 or fewer emp.)
"It's like google for your internal files/emails etc."
5/5
What do you like best about Google Vault?

You are able to customize queries based on individual accounts, OUs, or all. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

So far there is nothing that we dislike about this tool. Review collected by and hosted on G2.com.

Jason R.
JR
Jason R.
Chief Information Officer
Enterprise (> 1000 emp.)
Originally submitted 4/23/2022
"Great Archive Tool, Good Search Tool, Mediocre Export Tool"
3.5/5
What do you like best about Google Vault?

Google Vault makes archiving Gmail easy and manageable. We use it to reliably archive all our email, chat, and Google Drive. As a Google Workspace administrator, it easily integrates with our environment. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Google Vault is an excellent archive but not a great search tool. It lacks some very basic features and functionality like deduplication. It is also challenging to export individual chat conversations and some documents. Review collected by and hosted on G2.com.

LM
Lourdes M.
Digital Marketing Consultant
Small-Business (50 or fewer emp.)
"Google Vault is a Critical Must-Have For Your Business"
5/5
What do you like best about Google Vault?

As a Google Admin, I've used Google Vault on many occasions. If your business (or an individual) needs to quickly find strings of emails based on a set of criteria - for example, searching for all emails sent to a specific person from a particular email address, etc. - or in case of any mediation or litigation issues, learning how to use Google Vault and ensuring that you can easily access it if ever needed is critical for the health of your organization. If you haven't upgraded your Google Workspace account to include this feature - make sure to double-check if you can access Vault, and if it is an upgrade (i.e. from a basic to a business account) feature, I would HIGHLY recommend adding it. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

In addition to all of the several forms of data the Vault .zip files download, a full PDF download of the conversations and attachments would be helpful. I have to then use a paid third party service as a Chrome Extension to compress the documents into a easily read PDF file. This one improvement would be phenomenal. It is easy to use when you know what parameters to set - this would be my one observation. If I haven't used Google Vault in a few months and I come back to it, I typically have to search a support document or chat with a Workplace tech to make sure the string I want to search is entered correctly. Otherwise - this is a very simple and easy-to-use tool. Review collected by and hosted on G2.com.

Questions about Google Vault? Ask real users or explore answers from the community

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GU
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Last activity over 3 years ago

Is Google Vault free for education?

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GU
Guest User
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Last activity almost 4 years ago

How do I access Google Vault?

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