# Google Vault Reviews **Vendor:** Google **Category:** [Enterprise Information Archiving Software](https://www.g2.com/categories/enterprise-information-archiving) **Average Rating:** 4.3/5.0 **Total Reviews:** 48 ## About Google Vault Google Vault is a solution designed to allow users to retain, hold, search, and export data to support their organizations archiving and eDiscovery needs. ## Google Vault Reviews ### 1. Our company benefits from google vault retaining the files even if users are deleted. **Rating:** 5.0/5.0 stars **Reviewed by:** Jairel T. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Google Vault?** The Google Vault helps a lot in my organization in retaining the files even if users are deleted. In case of an investigation, I can able to retrieve the data without informing the current user. **What do you dislike about Google Vault?** The only dislike with Google Vault upon investigation from emails sent is not organized. **What problems is Google Vault solving and how is that benefiting you?** Accurate information during investigations if users deny some issue. ### 2. Comprehensive Enterprise Information Archiving Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Google Vault?** My overall experience with Google Vault has been positive. It has proven to be a reliable and effective solution for archiving and managing enterprise information. The robust features, user-friendly interface, and strong security measures make it a valuable asset for organizations seeking a comprehensive archiving solution. **What do you dislike about Google Vault?** While the service is robust, the pricing structure may be a bit on the higher side for smaller businesses or organizations with budget constraints. Although the interface is user-friendly, there might be a learning curve for administrators who are new to the system. More comprehensive training materials could be beneficial. **What problems is Google Vault solving and how is that benefiting you?** Google Vault to businesses that prioritize a secure, user-friendly, and integrated archiving solution. It's particularly well-suited for organizations already using Google Workspace. ### 3. Comprehensive Data Management and eDiscovery Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Raakulan K. | Engineering Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Google Vault?** Google Vault has become an indispensable asset for our organization's data management and compliance needs. Its seamless integration with G Suite makes archiving effortless, while its powerful search capabilities ensure we can locate specific information quickly. The secure and reliable environment provides peace of mind, and the cost-effectiveness of the solution makes it a top choice for eDiscovery. Highly recommended. **What do you dislike about Google Vault?** While Google Vault offers an overall positive experience, the initial learning curve for those unfamiliar with eDiscovery tools can be a minor challenge. However, Google's support documentation and resources help overcome this. Aside from that, there are no significant dislikes, as the benefits and features outweigh any minor drawbacks. **What problems is Google Vault solving and how is that benefiting you?** Google Vault helps businesses retain and archive critical data, including emails, chats, and documents, which is essential for regulatory compliance and legal requirements. Also, centralized data management within Google Vault simplifies data governance and minimizes the risk of data loss or accidental deletion. ### 4. Good for Data Retention , Search and Export **Rating:** 4.5/5.0 stars **Reviewed by:** Anil C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Google Vault?** Google Vault provides very good Data retention search and Exporl like Google Drive and email **What do you dislike about Google Vault?** There is no such dislike that i really see. **What problems is Google Vault solving and how is that benefiting you?** Vault is user-full for data backup like email in PST and Drive backup also for exit employ ### 5. Ease of Use - Highly Integrated with Google Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Google Vault?** The best thing about Google Vault is that it's easy to store stuff from other gogle applications. I have personally used it to store Analytics info and a few Gmail items, and it's very convenient **What do you dislike about Google Vault?** If we do not continue the service, our data is lost. I'd want google to enforce retention rules even when payment is due **What problems is Google Vault solving and how is that benefiting you?** Vault helps me easily store and retrieve my gmail items. ### 6. Good in subtle **Rating:** 3.0/5.0 stars **Reviewed by:** Shubham U. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Google Vault?** Security and authentication ease , and can be easily sync with other credentials **What do you dislike about Google Vault?** Third party data sharing which may be counterproductive in long term **What problems is Google Vault solving and how is that benefiting you?** One stop solution ### 7. Value for your data **Rating:** 4.5/5.0 stars **Reviewed by:** Abhilasha s. | Technical recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Google Vault?** - External Storage congurance - Multiple Format Bankroll - Long-term data retention - Easy to upgrade - Secure and easy to access **What do you dislike about Google Vault?** It only achieves the mails from the inbox and can not achieve the mail which goes into the spam folder. **What problems is Google Vault solving and how is that benefiting you?** It helps us to backup our chat and to export the data. ### 8. It's like google for your internal files/emails etc. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik A. | IT manager, Primary/Secondary Education, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Google Vault?** You are able to customize queries based on individual accounts, OUs, or all. **What do you dislike about Google Vault?** So far there is nothing that we dislike about this tool. **What problems is Google Vault solving and how is that benefiting you?** One of the best things this helps with is lost emails, also lost files in google drive. ### 9. Great Archive Tool, Good Search Tool, Mediocre Export Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Jason R. | Chief Information Officer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2022 **What do you like best about Google Vault?** Google Vault makes archiving Gmail easy and managable. We use it to reliably archive all our email, chat and Google Drive. As a Google Workspace administistrator it easily integrates with our environment. **What do you dislike about Google Vault?** Google Vault is an excellent archive but not a great search tool. It lacks some very basic features and functionality like deduplication. It is also challenging to export individual chat conversations and some documents. **What problems is Google Vault solving and how is that benefiting you?** It is an inexpensive tool with no restrictions on size or space of storage. We have benefitted from being able to reliably store emails for an indefinite period of time. ### 10. Google Vault is a Critical Must-Have For Your Business **Rating:** 5.0/5.0 stars **Reviewed by:** Lourdes M. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Google Vault?** As a Google Admin, I've used Google Vault on many occasions. If your business (or an individual) needs to quickly find strings of emails based on a set of criteria - for example, searching for all emails sent to a specific person from a particular email address, etc. - or in case of any mediation or litigation issues, learning how to use Google Vault and ensuring that you can easily access it if ever needed is critical for the health of your organization. If you haven't upgraded your Google Workspace account to include this feature - make sure to double-check if you can access Vault, and if it is an upgrade (i.e. from a basic to a business account) feature, I would HIGHLY recommend adding it. **What do you dislike about Google Vault?** In addition to all of the several forms of data the Vault .zip files download, a full PDF download of the conversations and attachments would be helpful. I have to then use a paid third party service as a Chrome Extension to compress the documents into a easily read PDF file. This one improvement would be phenomenal. It is easy to use when you know what parameters to set - this would be my one observation. If I haven't used Google Vault in a few months and I come back to it, I typically have to search a support document or chat with a Workplace tech to make sure the string I want to search is entered correctly. Otherwise - this is a very simple and easy-to-use tool. **Recommendations to others considering Google Vault:** If this is your first time using Google Vault and you're not extremely savvy on Google Workplace, I highly recommend logging into your admin account and contact via phone call a Google Workspace support representative who will guide you through the entire process and can even create a virtual Hangout to help you on your end. **What problems is Google Vault solving and how is that benefiting you?** Due to the pandemic, my clients have had a number of reasons to use Vault - asset protection, internal cybersecurity processes, and during legal mediation or civil litigation cases involving subpoenaed documents. ### 11. Google Vault - Good Tool for saving up information such as chat/email information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Google Vault?** The frontend in which the information is allocated there. In this case I have used Google Vault to store chat and email exports and this API (Python) is very well documented. **What do you dislike about Google Vault?** Using the previous version for exporting mails had too much errors and the exports allocated there were taking a lot of time. For some kind of issues there is not a lot of documentation, which you would need to open a case to Google, so they can help you out. **What problems is Google Vault solving and how is that benefiting you?** -Exporting Chat and Email for the accounts that are terminated in my organization. ### 12. Wonderful tool. Must have for everybody. Great ROI!! **Rating:** 4.0/5.0 stars **Reviewed by:** Ravindra K. | Sr. Manager IT, Enterprise Applications, EBS, Order to Cash, Salesforce CRM, CPQ, STAR Product, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2022 **What do you like best about Google Vault?** One of the bset e-governance tool. Easy to use and almost no training needed to use. **What do you dislike about Google Vault?** Security is still an issue in my openion. It need to be more secure. **Recommendations to others considering Google Vault:** Yes. It is need ed for sure if you want your Googlespace data efficiently. **What problems is Google Vault solving and how is that benefiting you?** It manage all your Google workspace data very efficiently. It increase efficiency. ### 13. Best Email Archive and E discovery Solution- Google Vault **Rating:** 4.5/5.0 stars **Reviewed by:** Pradeep J. | Manager IT, Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about Google Vault?** Google Vault is the best SOlution for Email Archiving. I m using the last five years have a very good experience with this. Very useful for archive chat data and the Mail data back in pst from admin Portal. **What do you dislike about Google Vault?** I' m very good with the services from Google vault, and nothing for explaining in negative. **Recommendations to others considering Google Vault:** I have good working experience with Google vault and found very useful. **What problems is Google Vault solving and how is that benefiting you?** We used this many times for by collecting and downloading in Data as Pst for email data forensic. Very useful for E-discovery. and keep data stored ### 14. Emergency time Saver and very usefull for all **Rating:** 4.5/5.0 stars **Reviewed by:** Veerabadran V. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Google Vault?** It makes payments smoother and Faster and smoother when compared to other applications and we no need to fill in all the necessary details, with Gift cards it will motivate us to do more payments we can earn gift cards from Shopping, food, gas, fuel station, flight ticket, Electricity bill and many more. and we can earn a lot of gift cards by making payments with a minimal amount. **What do you dislike about Google Vault?** we are not able to set the limit because if I make a payment of 10K, it pays easily, no security concern, sometimes freezes and payment no successful easily due to the server or bank issue, that's annoying. If we get the option to set the maximum limit in it then in case if we miss the mobile somewhere or stolen by anyone then they are not able to transfer the money more than the maximum limit, so that's why I need a Maximum limit set option. sometimes payment fails but money not return to our bank account then we need to raise the dispute manually so this also sucks a lot of time. **Recommendations to others considering Google Vault:** Easy payments amazing gift cards no account details needed we can transfer IMPS also to all nationalized banks Shopping, food, gas, fuel station, flight ticket, Electricity bill **What problems is Google Vault solving and how is that benefiting you?** 1.Faster payment, and send money to remote areas for friends and others 2.For emergency purposes we can share the money with friends 3.we can use multiple accounts in the wallet so we can make multi-bank payments in a single application 4.overall the experience with G-Pay was nice and I am still using this application within my mobile personally ### 15. A Very Useful Tool for Admins **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Google Vault?** Fulfil search and investigation requirements. **What do you dislike about Google Vault?** Can be difficult to extract information in useful file formats without additional work, in partcular emails. **Recommendations to others considering Google Vault:** Know what you want to extract and make searches as narrow as possible **What problems is Google Vault solving and how is that benefiting you?** SARs ### 16. Outstanding platform to store data securely **Rating:** 4.0/5.0 stars **Reviewed by:** Cate A. | Information technology analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Google Vault?** What I like most about Google vault is the data retention policy that allows me to dictate the amount of time that certain data will be stored in the vault. I also like how you can search through your data within no time efficiently. Another positive feature of Google vault is its seamless integration with other G-suite applications which is a big plus since we use several Google products **What do you dislike about Google Vault?** One thing that I dislike about Google vault is that you can not access information of a deleted account. I think they should work on this to provide permanent storage. It also has a slightly steep learning and you require a little bit of time to know how everything works. **What problems is Google Vault solving and how is that benefiting you?** Google vault is used in our company to store all kinds of data securely. We also use it to archive and search some information. It has also been essential in tracking users and their activities. ### 17. Powerful tool for data storage **Rating:** 4.0/5.0 stars **Reviewed by:** Emmanuel B. | Internal software consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Google Vault?** What stands out the most for me with Google vault is mobility in that it is easily accessible from mobile devices and pcs as long as there is an internet connection. I also like its UI/UX design which is simple to understand and navigate. Its seamless integration with other Google products is something to thank google for as it helps to work with it easily. Google vault has top class security features which gives us the confidence to use it as we know our data will be safe. **What do you dislike about Google Vault?** One issue that I have with Google vault is its pricing. Its pricing is quite on the high side and in my opinion they should review their pricing policy. Another downside is that it is not possible to retrieve information from accounts that you have deleted they should also check on that. **What problems is Google Vault solving and how is that benefiting you?** Google vault is used across the whole of our organisation for storage of our data and information safely in the cloud. It is also essential in data retention and data archiving. We use it hand in hand with other Google products like drive and gmail. It also helps us to track each user and their individual activities. ### 18. Friendly platform for archiving information. **Rating:** 5.0/5.0 stars **Reviewed by:** Rael J. | Software Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about Google Vault?** Keeping of records and giving reports of the same. Integrates well with Gsuit applications and and manages data of the same. Well versed analysis and auditing in a very secure and accurate way. **What do you dislike about Google Vault?** The search engine is a little bit tricky to use. **Recommendations to others considering Google Vault:** It has been there over years and can't be compared with any other. **What problems is Google Vault solving and how is that benefiting you?** Mainly for information archiving and sharing of the same as well. ### 19. G vault-One of best application for data management with high level of security **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul G. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Google Vault?** Its security feature and ease to access the vault is somthing that attracted me.It is a good tool for managing and storing data in secure way.The application helps in data retention which can be used for any oglf google services like gmail,drive,chat etc.The interface is very user friendly. **What do you dislike about Google Vault?** Messages from vault cannot be restored to the inbox **Recommendations to others considering Google Vault:** Its an useful and simple application so anybody can use it as it serves the purpose **What problems is Google Vault solving and how is that benefiting you?** In an organization data plays an important role and thete are chance when accidentally some data are deleted.This application helps to restore those ### 20. Most feasible and authentic and reliable tool for controlling the whole data of your organization **Rating:** 4.5/5.0 stars **Reviewed by:** Mark S. | Director Integrated Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2021 **What do you like best about Google Vault?** Google Vault has given me the power to control the data access, so that I can restrict it to particular user. While extracting any document form the Google Vault, it provides me more options for having the detailed analysis of the content. Through the data retention policy I am capable of keeping the record of business data for archival requirements. **What do you dislike about Google Vault?** It is quite expensive due to which I think its pricing policy needs to be revised. Also here is an issue about no permanent storage of the data that you want to extract from any deleted account. **Recommendations to others considering Google Vault:** This is superb tool. It will surely prove beneficial to whole business sectors. This single tool will help you in doing deep analysis of your work. It will empower you much in controlling the data of your work. **What problems is Google Vault solving and how is that benefiting you?** Google Vault allow me to track the previous history and this helps me to understand any process operation in key detail. In addition I appreciate the simplicity and the way the interface is designed it has provided me sped of wok and Google Vault is the secure tool for keeping my team update through mutual sharing of the data. ### 21. Archive all your information safely **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Google Vault?** Google Vault is what we mainly use to search data and documents, it also allows us to store directly from the G-suite applications, this software also has options to generate audit reports, another very good advantage is that i can establish rules that it allows me to control how long certain data or files are to be kept. **What do you dislike about Google Vault?** Using Google Vault may take a bit of work at first to get used to due to its terminology as it is somewhat confusing, plus it has a low storage limit which can be a problem if you try to save a lot of files and documents. **What problems is Google Vault solving and how is that benefiting you?** It is a reliable and easy-yo-use service that is easily integrated into google applications, it allows me to search. review and share all kinds of content, it also allows us to track the activity of each user which is ideal for solid audits. ### 22. Advanced tool for archiving information **Rating:** 4.5/5.0 stars **Reviewed by:** Alexa M. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2020 **What do you like best about Google Vault?** Google Vault is highly feasible application for controlling the overall data of my organization. This tool has helped me to organize the overall working that is going on in my various departments. Now I feel more confident in delivering the right piece of information to my clients. This tool has saved my time and keeps me alert by providing the alerts about someone access to the data. Google Vault is helping in creating the precise documentation for taking the best actions for the uplift of my entire department. **What do you dislike about Google Vault?** The pricing policy needs to be get revised. Also steep learning curve is associated with it. Initially I have idea about its few features but later own I discover many other important functions. **Recommendations to others considering Google Vault:** I will recommend to the entire business sector t is very much helpful tool for having the deep analysis of the entire working of your organization. It will give you power to control the data and above all your team will feel connected with you all the time and it will add to your business value. **What problems is Google Vault solving and how is that benefiting you?** It is most reliable and easy to use as it is integrated with my G-suit so it is very much easy for me to share the data with my team members. We feel more collaborated while using it because of the transparency of the data that we share with each other. Further when it comes to the analytical view of the overall working speed of my team member, I find it the most simplest and effective for having detailed analysis. ### 23. Google Vault is the most secure vault I have ever used **Rating:** 4.5/5.0 stars **Reviewed by:** Rachael H. | Senior Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Google Vault?** Google Vault is my every day necessity in terms of searching and finding my company’s data. I am capable of holding the data right from my G-suit apps to the overall domain, thus I can handle the things very well through data retention. One of the best things is that it provides me all the information associated with my particular tem member and in this way I protect the data loss make myself assured about the important details. It is completely secure and efficient service provider platform. **What do you dislike about Google Vault?** Since I have been using its services I did not have to face any difficulty. In my opinion, Google is one of the most efficient and powerful software company that make all software very decently. I really appreciate its services. **Recommendations to others considering Google Vault:** Before recommending it to others I would mention its customer support, because I have had experience it. Its customer support is professional and skilled, they give appropriate services and they have relevant department according to our complaints. So do not let this product go use it and gain benefits. **What problems is Google Vault solving and how is that benefiting you?** Google Vault provides me an option of revising the content once I search the data from the Google Vault it helps me to open it for addition reviews. Moreover, I like its report generation and the facility of tracking back the user’s activity and also I appreciate the feature of exporting the data for the robust audit trails. ### 24. Protect your data **Rating:** 4.0/5.0 stars **Reviewed by:** Dan H. | Senior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2020 **What do you like best about Google Vault?** It is very difficult for me initially to organize the overall organization’s data and to search for the right piece of information was a hectic job. In addition I did not have any transparent idea about the working of my team members and it was hard to figure out whether my sales team is interrupting any data regarding the marketing. Above all I was very much concerned about the security of my entire company’s data. Thanks to Google Vault which has helped me to get rid of all these issue. Google Vault is basically associated with my G-Suit so I really found it reliable in terms of maintaining all the data and it provides me clear analytics about it. **What do you dislike about Google Vault?** Although there is no additional charges for the Google Vault as it is associated with G-Suit but G-Suit is already very much costly which eventually restrict its usage, the overall pricing policy must be revised. Also there is no back up of the data if a user account deleted permanently. **Recommendations to others considering Google Vault:** It is very much suitable for all business and those who have small team to work. However different pricing plans are available. I appreciate this tool and its services. As we all know Google is the king of all software as this tool is working efficiently. **What problems is Google Vault solving and how is that benefiting you?** It is very useful and helpful platform which is providing reliable services. It is very user friendly application and operates smoothly I have had it on my mobile as well thus I work on remote basis as well. It is equipped with simplest interface. ### 25. Good archiving tool that still needs improvements to meet customer demand **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Google Vault?** Archiving is performed in real time with no fuss for all users **What do you dislike about Google Vault?** Deleted users's vault is also deleted. Google should give an option for deleted users as take out is not a feasible option. **What problems is Google Vault solving and how is that benefiting you?** Compliance audits with retrieving email and documents sent across the org ### 26. I love this Google tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Devin D. | IT Network Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2019 **What do you like best about Google Vault?** The best thing about this product is its ease in setting retention rules to control data durability. You can also search your domain's data by user account, organizational unit, date, or keyword. Additionally, Google Vault supports searches with boolean operators and wildcards. **What do you dislike about Google Vault?** Currently, we have been using this service (Google Vault) for approximately 4 years, which is very original and competent, for this reason we have no complaints about its usefulness. I feel that Google is and will continue to be a brand that is committed to every project and service they offer. **Recommendations to others considering Google Vault:** My only recommendation is that you allow yourself to try this Google product, believe me you won't regret it as it is a very complete and reliable service, I use it and have no doubts about it! **What problems is Google Vault solving and how is that benefiting you?** It is true that in the past we had problems with the security of our data, but after trying Google Vault we really feel secure with the service, as our records often contain confidential information. Google Vault is undoubtedly capable of providing effective encryption to keep our content safe. ### 27. An amazing part of G-Suite! **Rating:** 5.0/5.0 stars **Reviewed by:** Karim K. | IT ADMIN, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2019 **What do you like best about Google Vault?** Google Vault is included in certain G-Suite Plans. It is an amazing software for school administrators to use! Google Vault allows you to search through emails of users. You can customize search terms and even groups in your organization. I love how in a matter of a few seconds you can search for a specific term and search through hundreds, if not thousands of emails. **What do you dislike about Google Vault?** I wish that I would be able to search through my users browsing history. You are able to do that but it only works on managed Chrome devices. Other than that, however, Google Vault is a very useful tool that allows me and my IT Team to keep track of our users. **Recommendations to others considering Google Vault:** I would highly recommend Google Vault to anyone considering it. Not only is Google Vault inexpensive, it allows you to do so much and also ensures that you have complete control over your organization or business. Google Vault can also come in handy in legal situations where you can search and find out if an email was really sent, if confidential information is being shared throughout the organization, and much more. Google Vault also has a very user-friendly interface that allows for easy use of the software. To conclude, Google Vault is an extremely useful tool and should be used in any large or small organization. **What problems is Google Vault solving and how is that benefiting you?** Google Vault ensures us that we are able to keep track of exactly what is going on in my domain. With the use of Google Vault, we are able to report the appropriate party to HR or upper management. ### 28. An excellent experience with this software **Rating:** 4.5/5.0 stars **Reviewed by:** Zach B. | IT Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Google Vault?** Google Vault is undoubtedly one of the best services we have in our organization, I really love your ability to perform audit reports, because Google Vault uses them to obtain information about the actions of our users, plus Google Vault has chats of the classic version of Hangouts with history enabled and Google Talk chats with registration enabled. On the other hand you can also set retention rules to control how long the data will be kept until they are removed from user accounts and removed from Google systems. **What do you dislike about Google Vault?** Honestly, I think Google Vault is such a comprehensive service that currently has no complaints about this service. Implementation process is quite annoying and slow but it's totally worth it. Also, files sent sometimes aren't available for inmediately download and use. Functions aren't user-friendly at all. Customer Service for Google Vault is careless and don't seem to have common sense. **Recommendations to others considering Google Vault:** Highly recommended tool for those who are looking for a solution for encrypting sensitive files over Google Vault and without having other things attached. Google Vault is simply the best service that you can use! **What problems is Google Vault solving and how is that benefiting you?** Google Vault has provided our organization with the perfect way to archive and search all emails sent through your domain. Whether for a legal electronic discovery, financial audits or compliance procedures, access to this historical data is a critical business requirement. Digital Signatures for our encrypted emails are now more reliable with the best image and the best performance for all the efforts. ### 29. Google Vault for Safe Storage. **Rating:** 5.0/5.0 stars **Reviewed by:** Beverly R. | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Google Vault?** The ease of use is made easily incorporated into the routines as any Google request. It's familiar. **What do you dislike about Google Vault?** The restrictions are not appropriate for large use or, where regulations become most rigid, for extremely strict company policies. **Recommendations to others considering Google Vault:** This is an ideal solution if your criteria are limited and offers substantial cost savings over other solutions. **What problems is Google Vault solving and how is that benefiting you?** Fantastic for small companies, but not the perfect large-scale solution. This is perfect if you're searching for a less expensive option and use Google as a known player in almost all employees easily. ### 30. Great tool to audit email **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Google Vault?** Very easy to use. I know that I can recover or review any emails sent or received in my organization. **What do you dislike about Google Vault?** I have not found a dislike, so I have to type more to fulfill the requirements but there isn't anything to complain about. **Recommendations to others considering Google Vault:** If you use Google Apps services then Vault is a must. **What problems is Google Vault solving and how is that benefiting you?** Email retention. Able to look into any email issue very quickly and easily. Helps IT team to sleep better at night. ### 31. Google Keep: A safe place for all your data **Rating:** 5.0/5.0 stars **Reviewed by:** Angel R. | Founder/CEO, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2019 **What do you like best about Google Vault?** What I like best is the ase of use and the fact that it is a very helpful tool. **What do you dislike about Google Vault?** I do not really dislike google vault, as I used to use it with no problem **Recommendations to others considering Google Vault:** It is good for storing files, use it **What problems is Google Vault solving and how is that benefiting you?** It has affected my work by making it a lot easier to store my files. ### 32. A super solution for storing your documents online **Rating:** 4.0/5.0 stars **Reviewed by:** Charles G. | Associate Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2019 **What do you like best about Google Vault?** I love to work with the Google Vault. What I like the most is that Google Vault is able to gather all the information across its different platform. It is a really good security feature. The Google groups are great for communication. Google Vault is intuitive for storage and very easy to use. I can backup of all our data in the G suite and archive emails. I also like that it is a Google product. **What do you dislike about Google Vault?** The main downside of the solution is the price point. It's a bit costly since it is $25 per user for the enterprise plan. **Recommendations to others considering Google Vault:** Google Vault is free to use and one of the best cloud services. However, you might not readily get support from Google. Whenever you encounter any issues, you are better off getting help from popular tech forums on the internet. **What problems is Google Vault solving and how is that benefiting you?** Google Vault is very easy to use and it looks very professional. Google Vault is a place where you can save a backup of all your data in the G Suite. It is a simple backup option. Also, it allows us to archive emails and is very secure. It is easily compatible with the other Google products like Gmail, Drive, etc. Google chats in most Google apps are generally smooth. Overall, it's been very simple and easy to use, which is a big priority. ### 33. Google Vault Review **Rating:** 5.0/5.0 stars **Reviewed by:** Romit N. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** First off, the best thing is knowing this is a Google app. With that comes reliability and good customer service. Second, the vault works seamlessly, easily stores all data I need it to, and does not take a long time to get used to like other data storing applications. **What do you dislike about Google Vault?** There really is nothing I have come across to this point that there is to dislike. **Recommendations to others considering Google Vault:** I recommend Google Vault to anyone who needs a trusted source of data storage that is always reliable. Also, for those that do not know much about data storage and are seeking customer service that will help you through the process as well as an easy to use platform. **What problems is Google Vault solving and how is that benefiting you?** I use Google Vault to store and archive many large files, as well as things like photos and videos that I do not use that often but take up a lot of space on my computer. ### 34. Great for archiving critical communications **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron S. | National Training Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Google Vault?** Reliable archival of data when legally required to or for best practices. It came through when I needed to prove/verify that certain communications did/did not occur, and when the last communications did occur. Time stamps, email addresses, etc. were critical. **What do you dislike about Google Vault?** The terminology, such as case and matter, is confusing and it requires that you play around to see how it works. Of course, due to its' nature, it is tracing your actions as well. It only shows a snippet and you have to drill down, back and forth to view the content. **Recommendations to others considering Google Vault:** Create a dummy email account, and perform some test searches to learn how information is searched, displayed, retained, etc. Remember to check out email, hangouts, deleted items, and other services to verify what is retained, searched. Then perform some reporting. Also try deleting an account and search again. It may be best practice to instead of deleting an account to suspend it, or transfer all data to a dummy account. **What problems is Google Vault solving and how is that benefiting you?** Archiving required communications to meet legal requirements, or best practice, just in case. ### 35. The G Suite Makes Work A Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | Assistant Pastor, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2018 **What do you like best about Google Vault?** I love the fact that we have access to all of the great features that the G Suite offer: email, calendar (for scheduling and making appointments), drive (for file sharing and collaboration), and much more! **What do you dislike about Google Vault?** I suppose the only downside would be that there are sometimes limits to how much storage one gets, but honestly what is provided in our plan is more than enough **Recommendations to others considering Google Vault:** Comes in handy in the most clutch situations. You can't go wrong here! **What problems is Google Vault solving and how is that benefiting you?** communication, scheduling, email, correspondence, announcements, meetings, follow up ### 36. Google Vault Review **Rating:** 2.5/5.0 stars **Reviewed by:** Sara M. | Exercise Specialist, Medical Practice, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** Very secure, google products are always nice because they are compatible with all of their other products, email, drive, etc. **What do you dislike about Google Vault?** Although compatible with their own products, not compatible with others. We recently switched to microsoft and had the hardest time transferring everything **Recommendations to others considering Google Vault:** Good tool, not great if using non google products as well **What problems is Google Vault solving and how is that benefiting you?** It was very efficient, helped solve problems, made teams meetings and sharing things easy ### 37. Efficient & Sufficient Storage + Search Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** I like the fact that I can search for data with so many different metrics, making it easy to find what I'm looking for. **What do you dislike about Google Vault?** I wish there was a business option for the vault, instead of paying per user per month. **Recommendations to others considering Google Vault:** Good if you are storing substantial amounts of data, otherwise the Suite should be sufficient for your business needs. **What problems is Google Vault solving and how is that benefiting you?** Given that we generate so much data and so many emails, Google vault in useful in storing all of this information and making it easily accessible when needed. ### 38. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Diamond A. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** How easy it was to make the switch and the ease of use with the system. **What do you dislike about Google Vault?** Not anything I can think i dislike yet as i use the product more maybe I will have some more dislikes. **What problems is Google Vault solving and how is that benefiting you?** Its nice to save docs and stuff in the vault. ### 39. Simply backup option **Rating:** 3.5/5.0 stars **Reviewed by:** Celso R. | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** You can backup all your data from all your time in G Suite **What do you dislike about Google Vault?** If you want to recover e-mails you have to download it to a mbox file **What problems is Google Vault solving and how is that benefiting you?** We can recover e-mails from some years ago and since a few months we can recover files from Drive ### 40. Organize your life on the internet **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** The possibility of organizing emails and my files online. It's wonderful, **What do you dislike about Google Vault?** The cost involved in using the software. It would be nice if it were free like the other Google functions. **What problems is Google Vault solving and how is that benefiting you?** Organize my work emails and my files. ### 41. Google Vault Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2018 **What do you like best about Google Vault?** Google vault is everything you need at your fingertips. **What do you dislike about Google Vault?** Google Vault is sort of hard to get used to at first. **What problems is Google Vault solving and how is that benefiting you?** The business problems I am solving with Google Vault is that it really was hard for my colleagues to all switch over to, the benefits is that we all have what we need in one space now. ### 42. GREAT for business **Rating:** 2.5/5.0 stars **Reviewed by:** April M W. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** Storage and easy to use. Looks professional **What do you dislike about Google Vault?** Price. I wish it was free but understand for the quality of the service the need for a fee. **What problems is Google Vault solving and how is that benefiting you?** Keeping everything organized and up to date ### 43. Google Vault is great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2018 **What do you like best about Google Vault?** Google Vault is great. It allows me to archive emails. The Google Chats are the best also. **What do you dislike about Google Vault?** Sometimes I don't like the way it organizes my emails and threads. I also can't also get great support when I have issues. **Recommendations to others considering Google Vault:** Highly recommend. **What problems is Google Vault solving and how is that benefiting you?** Google chats are great. TeamDrive is also great. ### 44. Google Vault is good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Google Vault?** I like how Google is able to retain all the information across its different platforms. **What do you dislike about Google Vault?** I don't really have anything to dislike. They update pretty frequently for each of their apps. **What problems is Google Vault solving and how is that benefiting you?** I am able to use it to collaborate with other coworkers on projects and easily access them from anywhere. ### 45. Has helped me manage and keep everything tucked away nicely **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher D. | Paid Media Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2018 **What do you like best about Google Vault?** I have always been a Google fan boy because of the ease of use and most of all how low cost their products can be. **What do you dislike about Google Vault?** I can see that this software can be a little too much in terms of the learning curve. I tried teaching it to others and was pretty difficult for them. **Recommendations to others considering Google Vault:** None at this moment **What problems is Google Vault solving and how is that benefiting you?** Maintaining an archive of information ### 46. Very useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2018 **What do you like best about Google Vault?** Really good security features what's not to expect from Google though **What do you dislike about Google Vault?** Ui could use a bit of work. It's not that user friendly **What problems is Google Vault solving and how is that benefiting you?** Backing up GApps ### 47. Still evaluating for the Education environment **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2018 **What do you like best about Google Vault?** open accessibility facilitates data review within a network easily **What do you dislike about Google Vault?** ...not enough use at this time to have solid opinion **Recommendations to others considering Google Vault:** ...use support regularly to facilitate implementation... **What problems is Google Vault solving and how is that benefiting you?** data storage and sharing...along with ease of information sharing within the network ### 48. User experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Google Vault?** Google Vault is best used for 1. Hangout chats with history turned on and Google Talk chats that are on the record 2. Google Groups 3. Files in Google Drive and Team Drives **What do you dislike about Google Vault?** Enhancements need to be made to the search capabilities in google drive to make it more robust. **What problems is Google Vault solving and how is that benefiting you?** Collaboration has increased multi fold and also helped in increasing efficiency. ## Google Vault Discussions - [Is Google Vault free for education?](https://www.g2.com/discussions/is-google-vault-free-for-education) - 1 comment - [How do I access Google Vault?](https://www.g2.com/discussions/how-do-i-access-google-vault) - 1 comment - [View Google Vault pricing details and edition comparison](https://www.g2.com/products/google-vault/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A12%3A34+-0500&secure%5Bsession_id%5D=67f7f071-7cb8-428b-85b1-6aff39384afc&secure%5Btoken%5D=1ac1ab49d98e394dc4e43828e3115ba876fb77f583446d70fbbefeeb3259acb2&format=llm_user) ## Top Google Vault Alternatives - [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews) - 4.5/5.0 (35 reviews) - [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) - 4.9/5.0 (249 reviews) - [Global Relay](https://www.g2.com/products/global-relay/reviews) - 3.7/5.0 (16 reviews)