Top 10 LiveHelpNow Alternatives & Competitors

Top 10 Alternatives to LiveHelpNow Recently Reviewed By G2 Community

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LiveChat
By Text
4.4/5
(806)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
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Reviewers say compared to LiveHelpNow, LiveChat is:
More usable
Easier to admin
Easier to set up
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service

LiveAgent
By QualityUnit
4.5/5
(1,536)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to LiveHelpNow, LiveAgent is:
Easier to admin
Better at support
Slower to reach roi
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service
Digital Customer Service Platforms

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,846)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to LiveHelpNow, Fin by Intercom is:
Slower to reach roi
More expensive
More usable
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service
Digital Customer Service Platforms

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Zoho Desk
By Zoho
4.4/5
(7,546)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to LiveHelpNow, Zoho Desk is:
Slower to reach roi
More expensive
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service
Digital Customer Service Platforms

Freshdesk
By Freshworks
4.4/5
(3,733)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to LiveHelpNow, Freshdesk is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service
Digital Customer Service Platforms

Agentforce Service (formerly Salesforce Service Cloud)
By Salesforce
4.4/5
(7,315)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to LiveHelpNow, Agentforce Service (formerly Salesforce Service Cloud) is:
Slower to reach roi
More expensive
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service
Digital Customer Service Platforms

Gorgias
By Gorgias
4.6/5
(558)
Product Description
Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY.
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Reviewers say compared to LiveHelpNow, Gorgias is:
Slower to reach roi
Easier to admin
More expensive
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service
Digital Customer Service Platforms

Drift
By Salesloft
4.4/5
(1,256)
Product Description
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
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Reviewers say compared to LiveHelpNow, Drift is:
Slower to reach roi
More expensive
Better at support
Categories in common with LiveHelpNow:
Live Chat
Customer Self-Service

Dixa
By Dixa
4.2/5
(391)
Product Description
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
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Reviewers say compared to LiveHelpNow, Dixa is:
Slower to reach roi
Easier to admin
More expensive
Categories in common with LiveHelpNow:
Live Chat
Help Desk
Customer Self-Service
Digital Customer Service Platforms