Kixie PowerCall & SMS Reviews & Product Details

My experience with Kixie was overwhelmingly positive. From start to finish, the process was seamless, straightforward, and completely stress-free. The staff impressed me with their friendliness, expertise, and their readiness to address any questions I had.

What stood out to me most was their honesty and transparency—everything was clearly explained from the beginning, and I never felt pressured at any point. The product and service matched exactly what was promised, and the exceptional customer care truly made a difference.

I wholeheartedly recommend Kixie to anyone seeking a dependable and trustworthy team. I look forward to returning whenever I need their services again! Review collected by and hosted on G2.com.

It isn't integrated with our CRM, so we're forced to work with two separate systems. Review collected by and hosted on G2.com.

It has increased the efficiency of reaching potential customers dramatically. Tracks information reliable and has boosted sales Review collected by and hosted on G2.com.

Nothing it has a really good setup that is easy to use Review collected by and hosted on G2.com.

Kixie works great with HubSpot. The integration is seamless, and all calls and texts are logged with plenty of detail. Super helpful for keeping track of sales activity and monitoring acquisitions. Makes the whole process a lot smoother and organizational feedback was very positive post deployment. Essentially an easy plugin with HubSpot. Dashboard configuration made implementation very straightforward - no fuss. Kixie support was so diligent it gave us an idea of how to manage good customer support follow-ups using multiple touch points. Our use is daily. Review collected by and hosted on G2.com.

The iPhone/Samsung app needs some work to fix the bugs. Review collected by and hosted on G2.com.

Kixie Powercall is always evolving to keep up with your company needs even as your company grows. EASY. With all the training I have had to do with new employees, Kixie is not one that takes much of my effort and time.

If you need support even for the simplest question, their customer support is prepared. We use this for everything we do and it again the simplicity not only boosts our team’s productivity but also ensures in better customer experiences and increased conversions. Review collected by and hosted on G2.com.

Slow at certain times of the day, but this is improving. Review collected by and hosted on G2.com.

I was really surprised by how quickly they respond compared to 8x8 when it comes to solving a problem. This puts it above any other dialer. Thank you for your quick response to our requests. Review collected by and hosted on G2.com.

The only thing I don't like about Kixie is that it doesn't show you the last calls made to that same number and the disposition we gave. Review collected by and hosted on G2.com.

Kixie PowerCall & SMS has significantly improved our team’s communication workflow. The dialer is intuitive, the call quality is excellent, and the SMS integration allows us to engage with customers more efficiently. I particularly appreciate the CRM integration, which keeps all interactions organized and easily accessible. It’s a great tool for any business that values streamlined customer communication. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at the beginning, especially when exploring all the features. But once you’re familiar, it becomes much easier to navigate and use efficiently. Review collected by and hosted on G2.com.

I love the fact that it calls multiple people at once, it takes away from having to waste so much time typing in numbers just for them to pick up. As well as the AI feature that instantly connects you to a live call, I get to just hang around until somebody connects. There's never been an easier system to make money with than Kixie. Review collected by and hosted on G2.com.

Nothing! Service is great and the team responds to you instantly. Review collected by and hosted on G2.com.

I like the integration with other platforms Review collected by and hosted on G2.com.

I do not like that when transfering calls it doesn't work, sometimes it won't let me answer, sometimes it won't let you write texts, etc. It ahs a lot of glitches. Review collected by and hosted on G2.com.

Makes Dialing extremely fast compared to manually dialing. I was able to multi task while the dialer did the work. Review collected by and hosted on G2.com.

I was not able to double and triple dial with the same number that would be a nice feature to have. Review collected by and hosted on G2.com.

I loved the ability to use the local dialer as it was very helpful to get ahold of people that needed. Its different than any other dialer ive come across were it will change up the number you dial from every time. They have a data base they pull all their numbers from that have all been tested as non spam and rotate through them all. Review collected by and hosted on G2.com.

only thing i dislike is their api and ability to connect to salesforce stinks and makes it unuseable for my company after switching from hubspot Review collected by and hosted on G2.com.