Kixie PowerCall & SMS Reviews & Product Details

I really appreciate how simple it was to set up and use Kixie. When I encountered a problem with my microphone, I received a solution promptly. Review collected by and hosted on G2.com.

I have no complaints so far. Everything has been working great. Review collected by and hosted on G2.com.

Kixie makes calling so simple. I love the click to call feature. It makes dialing efficient and effortless.

Support is great too! Elliot helped me out with something I thought was difficult Review collected by and hosted on G2.com.

The app/extension is a little outdated looking but that doesn’t really matter Review collected by and hosted on G2.com.

You can reach a large number of prospects through both phone calls and text messages. Review collected by and hosted on G2.com.

I haven't encountered any drawbacks when using their texting and powercall features. Review collected by and hosted on G2.com.

From the initial demo to onboarding to customer service, Kixie really nailed it here. My agency hired several new BDRs so we needed to implement a dialer system that easily integrated with Hubspot. Set up was super quick and easy, onboarding covered everything in detail without complicating anything. Our team uses it daily and it does everything we need it to do from dialing with local presence, SMS features with templates, voicemail drops, and everything updates in Hubspot automatically! I needed help setting up this cool feature called the live leaderboard where you can see in real-time the top performing reps, Avielle was the one who assisted me and helped resolve everything very quickly. She was really kind as well and that's something I really appreciate. To the management team; having great customer support reps like Avielle makes a world of a difference for users like myself. Also, gotta give credit where credit is due; John B. was a great Account Executive as well. My demo with him was smooth, he answered all of my questions, and definitely made the decision making process worthwhile. Review collected by and hosted on G2.com.

If I'm being nit-picky, still nothing! Kixie has been great so far and I have no complaints. Review collected by and hosted on G2.com.

Having a dependable system that using as few clicks as possible helps shorten our day. Review collected by and hosted on G2.com.

Not sure at this time, do not use sms enough to complain, it may just be me. Review collected by and hosted on G2.com.

I have been using Kixie for my financial services business to help me contact the over 8,000 leads that I want to reach out to. Not only does Kixie allow me to categorize these leads and dial 4 to 10 numbers at a time which saves me an incredible amount of time in doing so, it also gives me SMS and email ability as well. HOWEVER- I recently got a new computer and I was having issues with the system glitching on me. The support staff kept reaching out and actually scheduled 2 Zoom calls to work on my issue. The issue was resolved and Kixie support staff member Audrey was knowledgable, patient and kind. Review collected by and hosted on G2.com.

When you get a new set of headphones, you sometimes need to set the new device as default. Review collected by and hosted on G2.com.

Collin quickly provided clarity and validation to my pipeline, he was also very helpful. As a CRO redundancy is everything, Collin was very patient while I traced the lines over and over again. Review collected by and hosted on G2.com.

the software is relatively new however the concept is bullet proof Review collected by and hosted on G2.com.

The web based platform allows for easy access anywhere. The SMS templates and ease and transition to pasting pics on the SMS is very efficient. Review collected by and hosted on G2.com.

there are some outages, but normally are quickly resolved. Review collected by and hosted on G2.com.

What I like best about Kixie PowerCall & SMS is how easy it makes communication. The click-to-call and SMS features save a lot of time, and the automatic logging into the CRM keeps everything organized without extra work. It’s reliable, user-friendly, and helps our team stay efficient. Review collected by and hosted on G2.com.

What I dislike is that sometimes the system can have small syncing delays with the CRM, and the interface could be a bit more intuitive. Nothing major, but there’s room for improvement. Review collected by and hosted on G2.com.

We have been able to communicate with more customers with SMS. Many of our customers do not want to communicate via emails or calls, they want texts. Kixie has allowed us to satisfy our customer requests. Review collected by and hosted on G2.com.

The only downside I've found so far is that Kixie does not incorporate the Jabra headset features. I cannot answer calls on my Jabra, I need to click on accept in PowerCall. Review collected by and hosted on G2.com.