Kixie PowerCall & SMS Reviews & Product Details

Powercalls, and the connection boost ... super easy to use and you can customize it how you like to filter outcomes Review collected by and hosted on G2.com.

The SMS messaging is something i want to do but im confused at how to do all the complaince to start it. Review collected by and hosted on G2.com.

Being able to make quick calls and connect with the customer at a high level. The sound is great, and the system logs all of my activity. It integrates easily with our daily metrics, and I use it six days per week. Also, the Customer Support has been superb. Review collected by and hosted on G2.com.

Cannot think of any at the moment- the system has been consistent all year. Review collected by and hosted on G2.com.

This application is like a swiss army knife of call dialers for the business. The sms and powercall systems take my workflow to the next level. The UI is like looking at my cellphone, very intuitive. Also, the helpdesk at Kixie work quickly with our request. The speed and effiecency in getting a solution to a problem are address and resolved. Also, the constant clear communication takes alot of stress off getting a resolution. Its easy to integrate into our CRM. Implementation into the systems was a cake walk. Review collected by and hosted on G2.com.

I honestly cannot point to anything specific that the Kixie PowerCall & SMS does wrong. Like all technologies there are some kinks but the self corrects after 30 seconds. Im truely impressed. Review collected by and hosted on G2.com.

Dialing 4 numbers at a time and one answering at all times. Review collected by and hosted on G2.com.

Needs a better VM drop system that drops the whole message versus cutting it off. Review collected by and hosted on G2.com.

The ability to integrate directly into my CRM Review collected by and hosted on G2.com.

Calls coming up as spam, but customer support and I are coming up with game plans to mitigate. Review collected by and hosted on G2.com.

Honestly I have used kixie in two different companies and get exceptional support each time. The customer support is always attentive, I have worked with Shea, Elliot, & Audrey. Each of them has been supportive for any request we may need. Also, since they are always updating their platform, I feel like any feature that may be missing, they take it into consideration and do their best to get it up in the following update. The app on the computer is super easy to use and the integration with our CRM (hubspot) is very seamless. & once more, the support team helps us a lot with any automations we need to help faciliate our integrations. Huge help from Slav that helped us out with the automations. & also thanks to Peter (current company) & Edward (previous company) for helping with the initial onboarding. Review collected by and hosted on G2.com.

the only downfall is the phone app is still in the beginning stages, so its a bit basic. Mainly used for when you're away from the computer to pick up calls or quick sms responses. Review collected by and hosted on G2.com.

Kixie is typically reliable. Things are easy to search out in Kixie. Review collected by and hosted on G2.com.

Sometimes It doess freeze on me. A quick restart fixes that. Review collected by and hosted on G2.com.

Kixie has decent connection, text messages, and pretty easy to access and use. Customer support is also great and respond very quickly with any issues that may come about. Review collected by and hosted on G2.com.

Sometimes the connectivity is a bit off, but honestly this is mainly just a technology issue vs Kixie itself Review collected by and hosted on G2.com.

It is extremely easy to use and their customer support is very good and you can get help within minutes. I use it everyday to power my business and it has so many features that just make my life easier and make it so I can sell more clients and buy back my time. Review collected by and hosted on G2.com.

There isn't really anything to not like, I don't like how much I pay for it but in order to get a premium product it requires a premium payment. Review collected by and hosted on G2.com.

The power dialer, the connector, are all very helpful and it allows us to reach more people. Review collected by and hosted on G2.com.

As a manager for my team, it's not so easy to overview the text messages and people calling - it would be easier to see in case someone calls off to be able to see their incoming calls too. Review collected by and hosted on G2.com.