--- title: Kentico Reviews meta_title: 'Kentico Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 391 reviews by the users' company size, role or industry to find out how Kentico works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 391 scale: '5' date_modified: '2026-10-08' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Kentico Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Kentico for its simplicity in content management, enabling effortless updates and enhanced audience engagement. (18 mentions)
Users praise the ease of use in Kentico, highlighting its intuitive WYSIWYG editor and seamless collaboration capabilities. (16 mentions)
Users appreciate the robust features of Kentico, especially for content management and seamless team collaboration. (10 mentions)
Users love the extensive customizability of Kentico, enabling tailored solutions to meet specific business needs effectively. (7 mentions)
Users appreciate the ease of creation with Kentico's intuitive interface, enabling efficient content management and engagement. (7 mentions)
Users find Kentico expensive, making it a challenging option for small businesses and new users. (6 mentions)
Users note a challenging learning curve with Kentico, requiring time to navigate its complex backend effectively. (4 mentions)
Users find limited customization options in Kentico, often requiring costly paid consultations for complex needs. (3 mentions)
Users express frustration over limited features, particularly regarding domain assignment and the transition from Xperience 13. (3 mentions)
Users find Kentico's complex customization challenging, requiring significant development effort for advanced functionalities. (2 mentions)

5 Pros or Advantages of Kentico

5 Cons or Disadvantages of Kentico

Romina L.
RL
Romina L.
Web Marketing Specialist
Enterprise (> 1000 emp.)
"Faster Page Building and Helpful AI Translation, but Missing Sorting and Reporting"
3.5/5
What do you like best about Kentico?

The widget/content copy is very useful (when it works)

The centralized content hub makes it easier to re-use assets across properties and pages.

It is much faster to build a page either starting from a pre-defined template or by dropping components in. It's also better that templates are now a starting point rather than set in stone as to what elements a page has.

It is a little faster to build forms than before.

We run a multilingual site, so the AI has been helpful for translating content on the fly. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

Some features of the previous versions are missing.

Most notably the listing view for pages, or A-Z sorting for pages, either for viewing or for re-organizing content.

Content items also cannot be sorted by their specific fields (non-system fields).

But the search features are robust enough to alleviate this shortcoming.

The reporting feature is also gone. You won't believe how common it is to be asked "how many of this type of content did we publish in X amount of time, by who, what topic"

We worked with a vendor (Wakefly) to rebuild our existing K11 site into XbyK, and many of the configuration settings are now in a black box, for features that I used to be able to code in K# or by knowing basic SQL (adjustments to what used to be called transformations). I'm not a full time developer, but I was able to configure and develop so much on my own I didn't need to rely on our IT department. In the current environment, that freedom is gone.

The workflows are also too broad in scope, we sometimes require to limit access to specific assets, either in a folder path, or only certain forms, or only certain folders for some content.

The feature for "recently items" is also missed. With a website as large as the one I manage, the recent pages was frequently used.

The old WYSIWYG had multilingual spell check and it even automatically fixed unclosed html tags. The Word cleanup was also better, it really did strip all the code from copying from word.

If another user is working on a page we don't get the message "Xuser has this content checked out (or in draft)"

I can't speak for the pricing since that was not part of my decision when choosing the CMS. But we experienced performance issues when moving out of the developer's server (Wakefly) into the Kentico servers. The CMS would constantly crash and time out, the website wasn't even open to the public yet, it was crashing from our own internal traffic and normal amount of work edits. Kentico had to upgrade our capabilities even more despite already being on Tier 2. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

Moving from K11 to Xperience by Kentico is a big change, and your review is clear about both what it costs and what it gives back. Faster page building, content reuse through the content hub and AI translation are the gains the new platform is meant to deliver.

The gaps you raised, such as sorting by custom fields, reporting and workflow permissions, are useful for our product team to hear. You can follow what has shipped on the roadmap, and the community Q&A is the best place to raise them with product and other editors.

If the performance issues you described are still happening, please contact Kentico Support with your project details so we can look at it with you.

See how Kentico improved
GB
Graham B.
Solution Architect
Small-Business (50 or fewer emp.)
"Easy-to-Use, Flexible DXP with a Strong Mid-Market Feature Set now with AI Benefits"
4.5/5
What do you like best about Kentico?

Xperience by Kentico is an easy to use DXP for editors, flexible in development, and provides a very balanced feature set for the mid-market positioning of it's annual subscription.

We have delivered sites in an agile manner, utilising the open API for ease of integration with services such as Cloudinary DAM and MS Dynamics CRM (to push contact data into the CRM instance).

AI tools have been used by developers to assist with development velocity via KentiCopilot and the MVP server. Content editors have benefitted by speeding up their editorial tasks within the administration area, AIRA is a great help for them. In depth support is available from various sources, including great online courses which many of the team have taken. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

Some expected features for a DXP are still on the roadmap, but these should be delivered within the next 6 months such as A/B testing and multi-lingual forms. Performance can be dependent on creating custom code to ensure caching is implemented to meet your requirements.

The SaaS service is developing and is now more complete than when we first delivered Xperience sites. The deployments have taken some time in the past but we have seen an improvement in deployment speed since the Zero Downtime Deployment enhancement was released. We would caution potential customers on the speed of the deployment rollbacks as this is still an issue and has caused some downtime.

There is still incomplete support for the Lucene.Net search engine, we would advise potential customers to utilise Microsoft AI Search as this integrates without the additional configuration required for Lucene.Net Review collected by and hosted on G2.com.

Mahip P.
MP
Mahip P.
BUSINESS ANALYST
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Kentico’s Simple, Easy-to-Use Platform with Great Pricing"
4.5/5
What do you like best about Kentico?

In Kentico, I like its simplicity. It’s very easy to use, and I also like its Aira features. The main point for me is that its pricing is good. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

As such, there isn’t really anything to point out—if I had to mention one thing, it’s that you could add more AI features. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

Glad Aira is already earning its keep for you, especially alongside the pricing fit you mentioned. That combination (capable AI without the enterprise price tag) is exactly what we're aiming for with smaller teams. On wanting more AI depth: that's very much where we're headed. We've been shipping AI-assisted content modeling and widget generation in recent releases, and the roadmap has more coming. Worth keeping an eye on our community blog for what's next, and our public roadmap is open for votes and requests if there's a specific capability you'd want to see prioritized.

See how Kentico improved
Victor H.
VH
Victor H.
Software Engineer
Mid-Market (51-1000 emp.)
"An amazing experience developing web sites"
5/5
What do you like best about Kentico?

The ability to develop websites by using .NET 5 MVC is remarkable and powerful. The benefits of performance, security, and reliability are always welcome. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

The admin area still being under .NET Framework. I hope they migrate the admin area platform to .NET core soon. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

Building on .NET 5 MVC clearly gave you the performance and reliability you needed at the time, and that developer-first architecture is still core to how Xperience is built today. On the admin area staying on .NET Framework: good news since you wrote this. Xperience by Kentico's administration is now built entirely on ASP.NET Core, so that gap you flagged has since been closed. If you're still building on the platform, would love to hear how the move to the current version has felt from a developer's seat.

See how Kentico improved
Brian M.
BM
Brian M.
Co-Owner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Hands down the best ASP.NET Content Management System"
5/5
What do you like best about Kentico?

Xperience by Kentico is a breath of fresh air. It's lightning fast for editors to use. It comes with an amazing developer experience as well. Highly recommend.

I also really like the flexibility the platform offers in terms of being able to self-host it in a private cloud environment or use Kentico's new SaaS offering that allows you to leverage Kentico's Cloud and not worry about hosting responsibility yourself. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

Content sync from lower environments could be better. It is missing bulk operations or entire folder sync options. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

On content sync: we hear you. Xperience by Kentico's content sync (available from version 30.5.0+) handles content transfer between environments, but you're right that bulk operations and full-folder sync aren't there yet in every scenario. That's a fair gap to flag, and it's the kind of feedback that shapes our monthly Refresh cycle. You can see how sync is set up today in the content sync documentation, and the Xperience by Kentico Changelog tracks what's shipping each month.

See how Kentico improved
Trevor F.
TF
Trevor F.
Small-Business (50 or fewer emp.)
"Versatile Platform with Powerful API and Seamless Integrations"
4.5/5
What do you like best about Kentico?

I really like the speed of Kentico; it's super fast. The API, especially the caching side from a development standpoint, is really easy to work with. I also appreciate the tools they add in, like the ability to use widgets, which makes generating new content easier. Management of different things has been awesome, and creating custom UIs for specific needs has been a breeze. The Content Hub is amazing, and the fast API to retrieve content makes the site super responsive. The internal analytics help solve a lot of problems with third-party data security, and working with .NET provides great control over the site. Kentico's built-in ordering system was easy to integrate with QuickBooks for order management and payments. The taxonomy is excellent for categorization and linking the content, and the caching system keeps the site fast. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

There's a couple old features from the older versions of Kentico that I miss, like the ability to clone a page with sub pages. It's a small thing, but it would be nice to have back. There are also a few small UI issues that could use some improvements. Overall, these are minor inconveniences, and the product has become really solid. Most of these small annoyances are likely to be addressed soon. It's much better than it was in the old Portal Engine days and works well now. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

On cloning a page with its subpages: that's a specific, useful ask, and worth logging on our public roadmap so it's weighed against what else is queued. The UI polish points are exactly the kind of "small annoyances" feedback that adds up over time, so keep them coming. Good to hear .NET and the caching setup are giving you the control you wanted.

See how Kentico improved
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Impressive AI Features and Powerful Capabilities"
5/5
What do you like best about Kentico?

What stands out most about Kentico is its seamless integration of content management, digital marketing, and e-commerce within a single, unified platform. Rather than forcing organisations to stitch together multiple disparate tools. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

The primary drawback of Kentico is its high licensing cost and structural complexity, which often makes it overkill for smaller or mid-sized projects. Because it acts as an all-in-one suite combining CMS, digital marketing, and e-commerce, straightforward websites can end up feeling bloated, with a steep learning curve for casual editors.

Upgrades between major architectural generations, such as moving from legacy versions to the modern Xperience platform have historically required substantial refactoring and code migration rather than a simple automated update.

Additionally, because the developer ecosystem is significantly smaller than those of open-source alternatives like WordPress or Umbraco, sourcing specialised Kentico talent can be challenging and expensive, ultimately driving up the total cost of ownership. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

You've named the real trade-offs of a platform this broad: cost and complexity for smaller projects, a steeper learning curve, and a developer ecosystem that's still smaller than WordPress or Umbraco's. Our pricing page lays out the current packaging if it's useful for scoping future projects, and the ecosystem gap is something the community team is actively working to close. Solid, honest breakdown, exactly the kind of review that helps other buyers scope fit correctly.

See how Kentico improved
Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Easy to Use, Great Support—and Worthwhile AI Features, Though Some Custom Builds Needed"
3.5/5
What do you like best about Kentico?

What I like most about Kentico is how easy it is to implement and use. The admin UI is simple, intuitive, and accessible for users with different levels of technical experience, which makes day-to-day content management much easier.

Kentico Support has also been a great experience—their responses are quick, informative, and helpful when we need assistance.

I’ve particularly found the recent AI-related capabilities valuable. Features for content generation, along with MCP server support for development, have helped improve the quality of our output while reducing development time and effort.

From a cost perspective, Kentico also offers good value compared with other platforms we’ve evaluated, making it a practical choice in terms of overall ROI. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

There are a few areas where Kentico could be improved, particularly around flexibility, integrations, and content management.

Some common functionalities still require custom development, such as export capabilities and channel-specific customization for elements like headers and footers. Better options for grouping and organizing widgets, pages, and content types would also make content management easier, especially for larger implementations.

Third-party integrations and overall integration support could be improved as well. Importing content from external platforms or migrating existing content into Kentico can require significant effort and custom development. More streamlined migration and import tools would make the onboarding process much easier.

For the SaaS platform, providing customers with more configuration and control over certain platform-level settings would also be beneficial. Overall, expanding these capabilities could reduce the need for custom development and make Kentico more flexible for complex enterprise implementations. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

The MCP server support point stood out. That's a newer capability and it's good to hear it's already useful in a government environment where extensibility often has to clear a higher bar.

You've named a real list, so let me take them one at a time. On integrations: our partner network exists partly to cover the gap between OOTB connectors and truly custom third-party work, and it's worth a conversation with your account team about what's available there. On migration and import: the Migration Toolkit is built to reduce exactly the manual labor you're describing, and it's actively maintained. On SaaS configuration limits and widget/content organization, those are fair asks and the kind of feedback that shapes our roadmap. I'd genuinely encourage logging specifics on our public roadmap so the product team can weigh them against what else is queued.

See how Kentico improved
Corey R.
CR
Corey R.
Mid-Market (51-1000 emp.)
"More Powerful than WordPress but Needs Accessibility Improvements"
3/5
What do you like best about Kentico?

I find Kentico to be a more powerful CMS than WordPress. I also value the image editor a lot. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

I'm facing quite a few challenges with Kentico. The backend editor experience has a lot of restrictions that make my work difficult. For example, the forms are not WCAG 2.2 Level AA compliant, which is a big issue since we focus on making accessible websites. We end up having to build our own form system for projects using Kentico. Additionally, clients often complain about how confusing the content organization and editing experience is, especially when compared to a more intuitive CMS like WordPress. The backend editor and the way content types are organized definitely need improvements to be more user-friendly. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

WCAG 2.2 AA compliance for forms is a fair miss to flag, and it's the kind of specific, prioritized feature request that's worth logging on our public roadmap so the product team can weigh it against what's already queued. The backend editor and content organization feedback is worth adding there too. Appreciate the direct comparison, it's more useful than a general complaint.

See how Kentico improved
Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Faster Performance and Handy Smart Folders, but Price and Missing Features Hurt"
3.5/5
What do you like best about Kentico?

It’s much easier to search for content pages. The smart folders are very handy and give the user more control.

I don’t have anything positive to say about the price.

Integrations work well with other systems.

We implemented a combination of headless and a normal CMS, and the site performance has proven to be much faster than the older version of Kentico.

Support hasn’t been consistently great. When we found a missing feature that existed in the previous version of Kentico, we were advised to add it as an “idea” on the forum, with only the possibility that it might be added to XbK.

We haven’t used AI yet. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

See my previous comment.

1. Price

2. Missing features from the previous Kentico versions

3. Content templates are not flexible Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

Good to hear the smart folders and search improvements are landing, and that the headless/hybrid setup is paying off in real performance gains.

On the missing feature from your previous version: sounds like support already pointed you toward submitting it on our public roadmap, that's exactly the right channel, since it puts it in front of the team prioritizing what ships next rather than getting lost. On pricing and template flexibility, that feedback is worth adding there too.

See how Kentico improved