# Keepit Reviews **Vendor:** Keepit **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.7/5.0 **Total Reviews:** 142 ## About Keepit Keepit provides next-level SaaS data protection purpose-built for the cloud. Securing data in a vendor-independent cloud safeguards , boosts cyber resilience, and future-proofs data protection. Unique, separate, and immutable data storage with no third-party sub-processors ensures compliance with local regulations and mitigates the impact of ransomware while guaranteeing continuous data access, business continuity, and fast and effective disaster recovery. Headquartered in Copenhagen with offices and data centers worldwide, over ten thousand companies trust Keepit for its ease of use and effortless backup and recovery of cloud data. ## Keepit Pros & Cons **What users like:** - Users appreciate the **ease of use** of Keepit, finding setup and management straightforward and user-friendly. (24 reviews) - Users find the **easy setup** of Keepit convenient, allowing effortless backup creation and restoration without technical skills. (17 reviews) - Users value the **reliable backup and recovery** of Keepit, ensuring seamless access to important Microsoft files daily. (16 reviews) - Users value Keepit's **robust data security** , ensuring peace of mind with transparent backups and immutable data integrity. (13 reviews) - Users appreciate the **easy and quick restore functionality** of Keepit, making data recovery efficient and reliable. (13 reviews) - Users commend Keepit for its **excellent customer support** , noting the cooperative and friendly assistance throughout their experience. (12 reviews) - Users love the **easy restore process** with Keepit, allowing quick and simple recovery of files and applications. (8 reviews) - User Interface (8 reviews) - Implementation Ease (7 reviews) - Affordable (6 reviews) **What users dislike:** - Users face **backup issues** with limited integrations, insufficient support, and inadequate backup rules for different departments. (3 reviews) - Users find the **console's complexity** frustrating, as navigation and file retrieval can be challenging and unintuitive. (3 reviews) - Users find **difficult navigation** due to the complex console, making file retrieval frustrating and time-consuming. (2 reviews) - Users find the **licensing costs expensive** , particularly when requiring backup for all users and full features. (2 reviews) - Users express disappointment over the **lack of backup options** , particularly for Microsoft Business Central ERP system. (2 reviews) - Users often face **licensing issues** with Keepit, struggling to understand the complex renewal and verification processes. (2 reviews) - Users find the **limited features** of Keepit frustrating, as they seek more advanced options and better customization. (2 reviews) - Users find the **limited sharing options** of Keepit restrictive, affecting flexibility in managing backup points and privileges. (2 reviews) - Users express dissatisfaction with **poor customer support** , finding it cumbersome and frustrating during their experience. (2 reviews) - Poor Integration (2 reviews) ## Keepit Reviews ### 1. Stable and simple backup of various Microsoft cloud services **Rating:** 5.0/5.0 stars **Reviewed by:** Sven Erik M. | Manager IT-Operations, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** Keepit simply works - it does run on the servers of Keepit, I don't need to allocate disk space for it, and they also keep in mind that I need to stay GDPR compliant, so they host the data inside Europe when I am a European customer. It does cover what we need and the restore process is simple. Also, the data is stored in a format that I can download and work with. So, even when the target system (e.g. Dynamics or Exchange Online) is unavailable, I can still download the data and "work" with it - some data is stored as JSON, so I can write custom code to work with it. Integration with Dynamics, Exchange Online, Teams, SharePoint, and OneDrive for Business was very easy. The information mails about anomalities like deletion of large amounts of data are great! The subscription model did change, but the new contract partner did keep the rates, so: great! **What do you dislike about Keepit?** The only thing I dislike about Keepit is that a few error messages are not as clear as they could be. But the support is always very helpful. **What problems is Keepit solving and how is that benefiting you?** We want to have a backup, but we don't want to have daily tasks for our IT staff to keep the backup running. Keepit has a 100% SaaS Backup approach with cloud-to-cloud data copy. This solves the problem of hosting and patching VMs for the backup service. With Keepit we can stay 100% serverless. Also, we have a backup outside the data centers of the service provider (in our case Microsoft). It's important to us, that the backup would be still available if the primary service provider (Microsoft for services like Teams/SharePoint/Exchange/...) is 100% down. **Official Response from Susan Goeben:** > Hi Sven, Thank you for sharing your positive experience with Keepit! We're glad to hear that our service meets your backup needs and helps you stay GDPR compliant. We appreciate your feedback about the error messages, and we will work on improving their clarity. If you have any further suggestions, please feel free to reach out to our customer success team at csteam@keepit.com. Best regards, Susan ### 2. Keepit - Administration Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Keepit?** The best thing about Keepit is how simple it is to use, and how admin- and user-friendly it is. It’s been easy to train my fellow colleagues on how to use Keepit and handle the admin side as well. **What do you dislike about Keepit?** At the moment, the most requests we have received from users is email restore requests. The search can be a bit of a challenge. It's hard to search a specific type of email within a mailbox when a mailbox has multiple folders and sub-folders. We would have to go to each folder(s) and search for a specific email(s). **What problems is Keepit solving and how is that benefiting you?** I don’t think I can point to a specific problem that Keepit has solved compared with our previous SaaS backup solution, at least not at the moment. That said, features like preview and RTBF, along with the overall performance, have been much smoother than other solutions we’ve tried and tested. **Official Response from Susan Goeben:** > Hello, We appreciate your positive comments about Keepit's simplicity, user-friendliness, and the RTBF feature. We are committed to improving our search functionality to provide a more efficient experience for our users and appreciate your feedback. Best regards, Susan ### 3. Great product, dedicated customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Marc-Anton W. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Keepit?** After some initial difficulties, I managed to get in touch with customer service and complete the onboarding to Keepit. The product was and definitely is worth it! I saw it a few months ago at the it-sa in Nuremberg and wanted to use it for our company's backup of M365 and Entra in the interest of digital sovereignty. **What do you dislike about Keepit?** As with any company, there is still room for improvement in some processes at Keepit. My feedback was requested due to my review on G2 by the responsible account manager and additionally by the regional manager, taken seriously, and communicated internally. It's quite unfortunate when both the phone and email channels for new and existing customers do not work and the technical support is not responsible. But I believe many companies do not test their own accessibility from the outside, but only build it internally and hope that it will work. **What problems is Keepit solving and how is that benefiting you?** Sales, Customer Success, Technical Customer Service is not available. **Official Response from Susan Goeben:** > Hello Marc-Anton, We’re sorry to hear about your experience with onboarding and customer service, that’s not the standard we aim to deliver. Your account team is reaching out directly to ensure you can access the platform and to address your concerns right away. Best regards, Susan ### 4. M365 Data Backup for Multiple Tenants and Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Andy C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Keepit?** It is really easy to search for content and restore, very useful if your user cannot remember the exact details of the lost data. **What do you dislike about Keepit?** The interface is intuitive and easy to use. **What problems is Keepit solving and how is that benefiting you?** KeepIT is protecting all of our M365 data, emails and Azure AD settings, across multiple offices. Allowing us to react to issues where data is lost, deleted or otherwise. Multiple backups per day of all of our data provides peace of mind for us as a business. **Official Response from Susan Goeben:** > Hi Andy, We're glad to hear that you find the ability to backup multiple tenants under the same login/portal helpful. Thank you for choosing Keepit to protect your M365 data, emails, and Entra ID! Best regards, Susan ### 5. Effortless Backup with Room for Speed Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Dan P. | Director of Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Keepit?** I love Keepit for its ease of use and straightforward interface, which makes the process of managing backups intuitive and efficient. The ability to drill down and view which documents and files have been backed up, along with the timing of these backups, gives me a transparent view of my data security. I appreciate knowing exactly how much data is backed up, which provides peace of mind. Keepit's capability to perform multiple daily backups ensures that I have regular backups throughout the day, safeguarding me from potential data loss. Additionally, the implementation process was seamless, requiring minimal effort on my part, which was impressive. **What do you dislike about Keepit?** It can be a little hard to tell how many users I have available in my license. It can be slow sometimes when trying to access specific files or folders. **What problems is Keepit solving and how is that benefiting you?** Keepit backs up Google Workspace data, recovers documents and emails, provides historical versions, and ensures regular backups daily. It's user-friendly with a clear interface that tracks backup progress. **Official Response from Susan Goeben:** > Hi Dan, Thank you for your positive feedback on Keepit's ease of use and transparent backup process. We are continuously working to improve our service and will take your feedback into consideration. We appreciate your support and hope to address these concerns to enhance your experience with Keepit. Best regards, Susan ### 6. Stress-free cloud backups with Keepit: Simple, reliable, and comfortable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Keepit?** Keepit convinces me primarily with its ease of use and clear user interface. The setup is straightforward, and the backups run reliably in the background without me having to worry about them. I particularly like the automatic backup of Microsoft 365 data, which is a real added value for us in the company. The restoration is quick and intuitive, even in more complex scenarios. I also appreciate the transparency in the backup status notifications – you can always see that everything is secured. For me, Keepit is a solution that perfectly combines security, comfort, and reliability. An absolute recommendation for anyone looking for a stress-free cloud backup solution! **What do you dislike about Keepit?** What I wish for the future: a bit more stability with the customer service representatives. The frequent changes sometimes make renewals tedious because you have to start over in some cases. I hope that there will be more continuity here in the future. **What problems is Keepit solving and how is that benefiting you?** With Keepit, headaches with cloud backups are a thing of the past. Keepit solves central challenges for us in the area of data protection and compliance: Automated backups for Microsoft 365, Google Workspace, and other cloud services – without complex configuration. Secure long-term archiving with guaranteed data integrity and easy recovery. Protection against data loss due to accidental deletion, ransomware, or system errors. Simple recovery of individual files, entire mailboxes, or complete environments – quickly and reliably. Compliance & audit capability thanks to immutable backup copies and clear traceability. In short: We save time, reduce risks, and finally have a worry-free backup solution for our cloud data. **Official Response from Susan Goeben:** > Hello, Thank you for sharing your positive experience with Keepit! We're delighted that you find our solution easy to use and reliable, especially with the automatic backup of Microsoft 365 data. We appreciate your feedback regarding the stability of our customer service representatives and will strive to provide better continuity in the future. It's fantastic to hear that Keepit has provided you with a worry-free backup solution for your cloud data, saving you time and reducing risks. Best regards, Susan ### 7. Reliable Cloud Backup with Unlimited Storage and Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Sabu S. | IT Manager **Reviewed Date:** November 18, 2025 **What do you like best about Keepit?** I find Keepit to be an excellent choice for businesses seeking a reliable and secure cloud backup solution that is cost-effective. The product's strong compliance with regulations such as ISO 27000 and GDPR, combined with its robust role-based access control, makes it particularly suitable for businesses operating in regulated environments. I especially value Keepit's commitment to immutability, data sovereignty, and long retention, which are crucial features for my business needs. The unlimited storage option is a significant attraction, providing assurance and peace of mind by eliminating worries about storage limits. Additionally, I appreciate the backup capabilities for Azure AD and M365 data, which enhance security for critical data. The simplicity of the initial setup also contributes to a positive experience, making it easy to get started with the service. **What do you dislike about Keepit?** I dislike that Keepit lacks local storage presence, especially in the Middle East region, as most customers prefer their data to remain within the region. **What problems is Keepit solving and how is that benefiting you?** I use Keepit for secure, reliable cloud backup of SaaS data, offering unlimited storage, cost-effectiveness, and compliance with ISO 27000. It ensures data sovereignty and long-term retention, especially for Azure AD and M365 data, providing peace of mind for customers. **Official Response from Susan Goeben:** > Hello Sabu, We're pleased to hear that Keepit has been a reliable and secure cloud backup solution for your business, offering strong compliance with regulations and robust access control. We acknowledge your concern about local storage presence in the Middle East region and will take this into consideration for future improvements. Best regards, Susan ### 8. Easy to setup, easy to backup, easy to restore! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** After initially using KeepIT purely for O365 backups, we have since used it to backup other SaaS solutions aswell. Being able to regularly backup our SaaS applications is very useful for both distaster recovery and for simple restore scenarios aswell. It is very simple to setup backups as required and just as simple when restoring. As you would expect, restores can be performed at a very granular level, such as simply restoring a single email or document. Support has been very good whenever needed. **What do you dislike about Keepit?** There are no real downsides to KeepIT as it does what you would expect, however, it can be tricky to restore old Sharepoint / Teams sites in terms of trying to identify similarly named sites, but that is more an issue with O365 than with KeepIT. The only thing to bear in mind for the O365 backups is that you do not set this on a schedule (say every day at 8pm) like with traditional backup solutions. Instead, the system auto backs up the data periodically and if you have lots of data, it could be you do not even get daily backups as it takes time to backup the data. **What problems is Keepit solving and how is that benefiting you?** KeepIT solves our issue of backing up our SaaS data which is of course the responsibility of us as the data owners. Whilst SaaS systems are resilient, they are not always there to restore something from a certain time ago due to user error or for comparitive purposes. Therefore, the separate backup of this data is critical. **Official Response from Susan Goeben:** > Thank you for sharing your positive experience with Keepit! We're glad to hear that you find it easy to setup, backup, and restore your SaaS applications. We appreciate your feedback and are happy to hear that our support has been helpful. Thank you for choosing Keepit for your backup needs! Best regards, Susan ### 9. Effortless M365 Backup with Unmatched Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. **Reviewed Date:** November 03, 2025 **What do you like best about Keepit?** I appreciate that Keepit is fairly easy to set up and manage, which saves me time and effort. The unlimited storage offered by Keepit for Office 365 backup is a significant benefit, providing peace of mind as I know there are no restrictions on data backup. I find the process of restoring items to be straightforward; it's simple to locate and perform in-place restores, which enhances efficiency. The powerful search feature is incredibly useful, saving me time when searching through backups. Additionally, the option to allow users to perform restores themselves through a time-limited link is a great feature. This capability reduces the workload on my team and empowers users with some control over their data restoration needs. I am also impressed by the fair pricing and the user interface, which is intuitive and user-friendly. Moreover, the system's robustness is commendable as it has never failed to back up our files, giving me confidence in its reliability. **What do you dislike about Keepit?** Nothing **What problems is Keepit solving and how is that benefiting you?** I use Keepit for Office365 backups, benefiting from unlimited storage, peace of mind, and simple restores. The powerful search feature and user self-restoration save me time. **Official Response from Susan Goeben:** > Hi Michael, Thank you for sharing your positive experience with Keepit! We're glad to hear that our solution has been able to save you time and effort with its easy setup, unlimited storage, and efficient restores. We appreciate your feedback on the powerful search feature and user self-restoration. Thank you for choosing Keepit! Best regards, Susan ### 10. User Friendly product with effective backup and restore **Rating:** 4.0/5.0 stars **Reviewed by:** James C. | Head of Group IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Keepit?** It is very straightforward for anyone to use, and in our experience, it performs reliably whenever we need to restore data. We back up approximately 12TB, and it has proven to be an excellent product that gives us confidence our Office 365 data is secure. The ability to restore or export data whenever necessary is especially reassuring. **What do you dislike about Keepit?** It can be a bit confusing when restoring data into a mailbox with the various restore/import options presented. Not a bit issue but once you'd done it and documented the process its dead easy. **What problems is Keepit solving and how is that benefiting you?** Protects our office 365 data with no day to day effort from us. **Official Response from Susan Goeben:** > Hi James, We're glad to hear that Keepit has been user-friendly and reliable for your data backup and restore needs. We appreciate your feedback and will take your comments about the restore process into consideration for future improvements. Best regards, Susan ### 11. Keepit makes me smile each time we have a restore task **Rating:** 5.0/5.0 stars **Reviewed by:** Peter K. | Head of IT Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Keepit?** The fact that we have backup available of our Microsoft products in a fast and reliable format for all our users and each time we need it we can actually restore files of mailboxes needed for what ever reason. **What do you dislike about Keepit?** Not sure there are things that I dislike about Keepit, but it is "sad" that they haven't yet developed the option to backup Microsoft Business Central ERP system. **What problems is Keepit solving and how is that benefiting you?** We are almost effortless securing a lot data and when we can't find certain file(s) in a restore it because the user is remembering wrong when they describe what they miss. **Official Response from Susan Goeben:** > Hi Peter, We're glad to hear that Keepit has been reliable and fast for your backup and restore needs. We appreciate your feedback on the desire for Microsoft Business Central ERP system backup and will share this with our development team for consideration. Best regards, Susan ### 12. Powerful tool to keep data safe and always available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Keepit?** We found very useful for NIS2 the audit log **What do you dislike about Keepit?** I don't find any useful new function, it is fine to us. **What problems is Keepit solving and how is that benefiting you?** I need to support our user with their email problems and the tool do it. **Official Response from Susan Goeben:** > We're glad to hear that Keepit has been easy to configure and use, and that it has helped you solve a big issue in the past. Thank you for sharing your positive experience! Best regards, Susan ### 13. Effortless Microsoft 365 Backups with Keepit **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Keepit?** I really appreciate Keepit's reliability and its seamless integration with Microsoft 365. It functions as a 'set it and forget it' backup system for my 365 data, ensuring peace of mind with its trustworthy performance. The integration facilitates an extremely easy setup process, making it accessible and convenient right from the start. Additionally, I am impressed by the feature of real-time restores, which allows for efficient data recovery without significant time loss. Overall, Keepit's effortless setup, taking less than ten to fifteen minutes after creating a Microsoft 365 admin account, enhances its user-friendliness and effectiveness in managing backups. **What do you dislike about Keepit?** Nothing c`omes to mind **What problems is Keepit solving and how is that benefiting you?** I use Keepit to cover Microsoft 365's shortcomings by backing up Teams, SharePoint, email, and OneDrive, ensuring reliable, real-time restores without losing time. **Official Response from Susan Goeben:** > Hi Thomas, Thank you for your positive feedback! We're glad to hear that you find Keepit's integration with Microsoft 365 seamless and the setup process easy. We appreciate your support and are committed to continuously improving our services. Best regards, Susan ### 14. Comprehensive, Scalable Solution with Top Compliance and Recovery Features **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan M. | Senior IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Keepit?** Comprehensive coverage of Microsoft 365 and Google Workspace workloads Granular restore options for fast recovery Strong compliance features (GDPR, ISO, WORM storage) Scalable architecture for large environments Excellent audit and reporting tools **What do you dislike about Keepit?** Initial setup requires careful planning for large tenants Advanced features may need training for non-technical staff **What problems is Keepit solving and how is that benefiting you?** KeepIT is a robust SaaS solution for enterprise backup and recovery. We use it extensively for Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and Google Workspace, and it consistently delivers high availability and compliance-grade protection. **Official Response from Susan Goeben:** > Hi Bogdan, It's great to hear that Keepit is providing robust backup and recovery for your large environments. We're committed to delivering high availability and compliance-grade protection for Microsoft 365 and Google Workspace. Thank you for choosing Keepit! Best regards, Susan ### 15. Easy Onboarding, Smooth Connector Setup, and simple Restores **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Keepit?** Ease of onboarding with connector setup and easy restores with file through the UI **What do you dislike about Keepit?** Billing side to see which users are billable on connectors **What problems is Keepit solving and how is that benefiting you?** SaaS Backup for Microsoft 365 **Official Response from Susan Goeben:** > Hello, We're thrilled that you found our onboarding process and connector setup to be smooth, and that the UI provides easy file restoration. We appreciate your feedback on the billing side and are committed to improving the customer experience - I will pass this along to the team. Thank you for sharing your thoughts with us. Best regards, Susan ### 16. Keepit is great for document recovery **Rating:** 3.5/5.0 stars **Reviewed by:** Manav S. | Admin Assistant/ Head of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Keepit?** Keepit has a great system, they have their own in house servers that store our documents, with layers of backups. In the event of losing our documents through Microsoft Onedrive, which has happened in the past, we can easily recover everything through a backup. Plus we get unlimited storage. **What do you dislike about Keepit?** User interface is a bit dated. I think if the interface was easier to navigate through, it would save some time. **What problems is Keepit solving and how is that benefiting you?** Helping us solve backup issues, along with helping us keep our information safe and secure. **Official Response from Susan Goeben:** > Hi Manav, Thank you for your positive feedback about our document recovery system and unlimited storage. We appreciate your input about the user interface and are continuously working on improvements to enhance the user experience. Best regards, Susan ### 17. Seamless Backup Solution, Effortless Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ron M. | Sr. Account Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Keepit?** I love how Keepit provides worry-free backup solutions for my clients, ensuring compliance and safeguarding their emails and other essential data. The ease of administering Keepit and its seamless operation are standout features that make it a reliable choice. I am impressed with how straightforward the initial setup was thanks to the skilled implementation support provided by the Keepit staff, which made the transition smooth and hassle-free. I am very enthusiastic about recommending Keepit and confident in selling it as a solution to my current and potential clients. **What do you dislike about Keepit?** There is nothing I dislike about the product. **What problems is Keepit solving and how is that benefiting you?** Keepit solves compliance issues and provides worry-free backup for emails and other data. **Official Response from Susan Goeben:** > Hi Ron, Thank you for taking the time to review Keepit. We're glad to hear that you appreciate our backup services for O365 and Google Workspace. Best regards, Susan ### 18. Reliable backup solution with seamless integration and excellent support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2025 **What do you like best about Keepit?** We are extremely happy with Keepit’s support, backup plan, competitive pricing, and excellent customer service. The platform is reliable, easy to use, and gives us confidence that our data is secure. **What do you dislike about Keepit?** So far, we haven’t encountered any major issues. The product meets our needs effectively, and the support team is always responsive. **What problems is Keepit solving and how is that benefiting you?** Keepit provides a comprehensive backup solution that ensures our data is safe and easily recoverable. Its ease of integration with our current infrastructure has simplified our backup management, reduced the risk of data loss, and given our team peace of mind. **Official Response from Susan Goeben:** > Hello, Thank you for your positve feedback! We strive to provide reliable and easy-to-use solutions to give our customers confidence in the security of their data. Best regards, Susan ### 19. Easy, Fast, and Secure, but the Price Can Improve **Rating:** 4.5/5.0 stars **Reviewed by:** Rafael H. | CIO/CISO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Keepit?** Ease of use, quick response, absence of errors and problems. **What do you dislike about Keepit?** I would review your price, which I believe can be improved based on recurrence criteria. A reduction in this area would position it as a benchmark against competitors who struggle to reach even with similar prices. **What problems is Keepit solving and how is that benefiting you?** I don't see any problems with Keepit. In general, I think they have an adequate roadmap, so I don't believe there are any issues with their product. We are quite happy with what it offers, and in our regular market analyses, we know that we are using a leading product. **Official Response from Susan Goeben:** > Hi Rafael, Thank you for sharing your positive experience with Keepit! We value your feedback on pricing and will use it to enhance our offerings. We're committed to providing a high-quality service at a competitive price. Best regards, Susan ### 20. Everything is fine with this service. No failed jobs, easy control. **Rating:** 4.5/5.0 stars **Reviewed by:** Peter D. | IT engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Keepit?** Full automatically soulution without erros. Thats Great. **What do you dislike about Keepit?** Nowdays, nothing. Everything is fine. The service is running well. **What problems is Keepit solving and how is that benefiting you?** Backups, Accidentaly data delete from user side. Data losses on DC side. **Official Response from Katrine Palsby:** > Hi Peter Thank you for the great review. I am sorry to hear about the glitch in Azure - I trust that was a one-off. It sounds like it must have been when we first launched the solution. Best, Katrine from Keepit ### 21. Reliable and Easy to Use, But Needs Better Integrations and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Keepit?** KeepIT has been very reliable and has most of the features we need. It was easy to implement. We use this every day. **What do you dislike about Keepit?** Integrations could be better. We also do not like the chat style customer support. The Litigation hold backup functionality needs improved. I also want it to support Private workspaces for POwerBI **What problems is Keepit solving and how is that benefiting you?** Backup of our 100% SaaS infrastructure. **Official Response from Susan Goeben:** > Hi Jeremy, Thank you for sharing your feedback with us! We're thrilled to hear that you find Keepit reliable and easy to use for your daily needs. We understand the importance of integrations and support, and we are continuously working to enhance these aspects to better serve you. We are committed to providing a seamless experience for backing up your SaaS infrastructure and will pass along your suggestions to our product team. If you have any further suggestions or need assistance, please feel free to reach out to us. Best regards, Susan ### 22. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Director Of Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** I really appreciate the simple user interface and dashboard. It makes it extremely easy to find what I am looking for and to perform tasks when I need to. **What do you dislike about Keepit?** I wish there was a more a-la-carte model. We only need to backup our public folder. **What problems is Keepit solving and how is that benefiting you?** We are backing up our public folders that contain data we could not be without. **Official Response from Susan Goeben:** > Hi Alex, We're happy to hear that you find Keepit easy to understand and navigate. We understand your suggestion for a more a-la-carte model and will pass it on to the team for consideration. It's great to hear that Keepit is providing the backup solution you need for your crucial public folders. Best regards, Susan ### 23. KeepIT, keeps going! **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan C. | Infrastructure Specalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Keepit?** As the title states KeepIT keeps going and in the 3-4 years my company has been using KeepIT, we have never had any downtime issues. Its also extremely easy to use, which is ideal as i use the KeepIT everyday a week! The features of of how each solution backup-ed broken down into easy to view information, so i know exactly what i am backing up and what i am restoring. I have only needed to deal with Customer Support once, in my time using the product and my issue was resolved quickly and has not re-occured! **What do you dislike about Keepit?** There really isn't much to dislike about KeepIT as it does what its says it does and thats backing up 0365 data. **What problems is Keepit solving and how is that benefiting you?** KeepIT helps me solve the problem of backing up and restoring Teams and Sharepoint data. Which is essential to our clients. **Official Response from Susan Goeben:** > Hi Jordan, Thank you for your feedback! We are pleased to hear that you find Keepit easy to use and that it has been reliable for your company. We strive to make the backup and restore process as seamless as possible for our customers. Regards, Susan ### 24. Meets all the expectations I had in reference to the backing of 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Keepit?** The ability to make copies of all 365, sharepoint, mail, teams... **What do you dislike about Keepit?** The complexity of the console, when I want to retrieve a file, mail or other, it is very difficult to get to what I want to find. **What problems is Keepit solving and how is that benefiting you?** All 365 backup is a good solution for backing up all users and corporate sites. In addition, it allows us to have the copy outside the offices so it is a good way out in case of disasters. It also helps us a lot to be able to keep copies for 5 years. **Official Response from Susan Goeben:** > Thank you for sharing your feedback with us! We're thrilled to hear that Keepit is meeting your expectations in terms of backing up your 365 data. We understand your concerns about the complexity of the console and the challenges in retrieving specific files. We will certainly look into ways to improve the user experience and make it easier for you to find what you need efficiently. Best regards, Susan ### 25. Fast, Easy, Reliable KeepIT is here to stay. **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan C. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Keepit?** The one of the most helpful feature is the restoring of 365 mailboxes, the ease of finding mailboxes and being able to browse through mailboxes to ensure i am restoring files from the correct mailbox. The ability to be able to share mailboxes with users to search the mailboxes by sending links. Keep IT makes it very simple added different connectors, such as Teams, One Drive. Any issue we have had with KeepIT, has been resolved quickly and have not reoccured which is perfect. **What do you dislike about Keepit?** We have been using KeepIT since 2022 and I currently don't have any dislikes with KeepIT. **What problems is Keepit solving and how is that benefiting you?** Backups of all things 365, Sharepoint, Teams and One Drive related. **Official Response from Susan Goeben:** > Hi Jordan, We appreciate your kind words and are pleased to know that Keepit has been able to solve your backup needs. Thank you for choosing Keepit! Best regards, Susan ### 26. Excellent Service and Reliable Office 365 Backup Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Stefaan R. | Windows server administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Keepit?** Great service, you can contact them directly and are eager to help. Good, stable product. **What do you dislike about Keepit?** They should make an API manual for powershell. They have powershell API features but are only available when you contact them. **What problems is Keepit solving and how is that benefiting you?** We use the office 365 backup solution from them. We don't need to use network bandwith nor huge amounts of storage, it is all done by them. **Official Response from Susan Goeben:** > Hi Stefaan, We're glad to hear that you find our service excellent and reliable. We appreciate your feedback about the API manual for powershell and will take it into consideration for future improvements. Best regards, Susan ### 27. Great product, **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Keepit?** I liked the ease of implementation and user, speed of the downloads, and the fact that the service can be used without having to license the entire tenant. We use the services to preserve data for users that are no longer with the company so we dont need that many licenses. **What do you dislike about Keepit?** It is very easy to get items into keepit, but its not 100% user freindly to get them out. Searching for single items like emails and such can be almost impossible. However, they now have the option to download .PST so email searching is at least a bit better. the only other thing we didint like is that we have to license the entire tenant to be able to save individual users teams or sharepoint info. we were told we could during implementaion but we found out this was not correct iformation. **What problems is Keepit solving and how is that benefiting you?** Keepit is solving our problem of not having user backups of people we delete from our tenant. we no longer have to try and keep shared inboxes and bloat up our database just to keep emails and one drive documents. Its been a big help in retriving user documentation. **Official Response from Susan Goeben:** > Thank you for reviewing our service. We’d love to speak to you and go over the solution that we have and hear your thoughts about how our search functions can be improved. We are continuously working to enhance our service to better meet the needs of our customers. If you would like to talk to us, please email csteam@keepit.com and your CSM will be in touch to arrange a time. Best regards, Susan ### 28. A Great Software that delivers as promised **Rating:** 5.0/5.0 stars **Reviewed by:** Kostas K. | IT Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Keepit?** A Great Product that does as promised. Easy to install and works perfectly and secure **What do you dislike about Keepit?** Not found one yet. It is literally install and forget. Awaiting AI features to be integrated **What problems is Keepit solving and how is that benefiting you?** Cloud MS 365 Back Up **Official Response from Susan Goeben:** > Hi Kostas, We're happy to hear that Keepit has been meeting your expectations! We're continuously working on improving our product, and will pass along your feedback about integrating AI features to our product team. Thank you for choosing Keepit. Best regards, Susan ### 29. Innovative operation and overview, but recovery options "need improvement" **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Keepit?** I like the innovative operation, the quick navigation, and the clean interface the best. **What do you dislike about Keepit?** The options for data recovery can be easily overlooked in some cases by the wizard, as they are presented very quickly. It would be desirable if the options were made more granular and highlighted more clearly. **What problems is Keepit solving and how is that benefiting you?** KeepIT supports us in securing our M365 tenant and restoring data in case of an emergency. We particularly appreciate the user-friendly operation, which makes handling the tool pleasant. **Official Response from Susan Goeben:** > Thank you for highlighting the quick navigation and user-friendly operation. We acknowledge your feedback about the recovery options and will take this into consideration for future improvements. Best regards, Susan ### 30. Great and realible services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Keepit?** Great solution for backing up an entire MS tenant. some of the great parts are: - unlimited storage and restore points. - easy to integrate, setup and administrate - can automate monitoring and other stuff using available API, so no daily login will be required - fast response time when you request support **What do you dislike about Keepit?** Currently I can't say anything negative about any service **What problems is Keepit solving and how is that benefiting you?** Backup MS tenant **Official Response from Susan Goeben:** > Thank you for taking the time to share your positive experience with Keepit. We're glad to hear that you are satisfied with our solution for backing up your MS tenant. We appreciate your support! Best regards, Susan ### 31. Good and easy Backup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Keepit?** That you just can set it up and forget about it as long as nothing happens. But restoring is also very easy and can even be done by the user themself. **What do you dislike about Keepit?** Some special restorations are not supported or only doable over workarounds. Restoring Teams Chat messages in channels unfortunately not yet supported. **What problems is Keepit solving and how is that benefiting you?** Backing up O365 Data. **Official Response from Susan Goeben:** > We're glad to hear that you find setting up and using Keepit easy and convenient. We appreciate your feedback about the limitations you've encountered with special restorations and backing up Teams. We are constantly working to improve our services, and your input is valuable to us. Best, Susan ### 32. EASE IN BACKUP MANAGEMENT **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo Adriano V. | Analyst DevOps PL, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Keepit?** Native Cloud Backup (SaaS) – It does not rely on local infrastructure, offering continuous protection for data stored in services like Microsoft 365, Google Workspace, Salesforce, Azure AD, and others. Immutable Storage – Backups are stored immutably, ensuring they cannot be altered or deleted by ransomware or malicious users. **What do you dislike about Keepit?** Focus only on SaaS (No Backup for Local Infrastructure) It is excellent for backing up Microsoft 365, Google Workspace, and other SaaS services, but it does not cover local servers, workstations, or on-premises databases. If you need a hybrid solution, it may be necessary to complement with another tool. Proprietary Infrastructure (No Use of AWS/Azure) Unlike competitors like Veeam or Druva, Keepit uses its own storage and does not allow choosing where the data will be stored (for example, Azure or AWS). This can be a problem for those who already have everything standardized in a specific cloud. **What problems is Keepit solving and how is that benefiting you?** Keepit resolves some critical issues related to data protection in SaaS environments. **Official Response from Susan Goeben:** > Hi Leonardo, We're glad to hear that Keepit is meeting your need for a native Cloud data protection with immutable backups for Microsoft 365, Google Workspace, Salesforce, and Entra ID. We are constantly working to improve our services, and we appreciate your feedback about server backups. Thank you for choosing Keepit! Best regards, Susan ### 33. Reliable and functional backup for MS365 data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** Cloud-to-cloud backup of MS365 including exchange and OneDrive. Easy to configure, easy to restore. Single file restore is terrific. Security features are great. User interface is good but not superb. **What do you dislike about Keepit?** Sometimes the connector between Keepit and O365 gets out of sync and throws error messages. Usually repairs itself quite quickly though. **What problems is Keepit solving and how is that benefiting you?** Data protection and cyber security. **Official Response from Susan Goeben:** > Thank you for sharing your experience with Keepit! We're thrilled to hear that you find our service reliable and easy to use. We appreciate your feedback on the occasional sync issues, and we're continuously working to improve our service for a seamless experience. If you encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to our support team. Thank you for choosing us to safeguard your MS365 data! Best regards, Susan ### 34. Effortless Simplicity That Makes Work a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Keepit?** The simplicity to use, in restoring some objects or even the initial setup. **What do you dislike about Keepit?** The options menu should be more friendly. **What problems is Keepit solving and how is that benefiting you?** With Keepit we can be safe with our backup plan for Office 365 data, with the automatization of the jobs. **Official Response from Susan Goeben:** > Hello, We're thrilled to hear that Keepit has made your backup plan for Office 365 data safe and automated. Your feedback about the options menu is valuable to us, and we will take it into consideration for future improvements. Best regards, Susan ### 35. Good Backup software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Keepit?** Cloud-to-Cloud Backup: Keepit focuses on backing up data from various SaaS applications like Microsoft 365 Automated and Granular Recovery: The platform provides automated daily backups and allows for highly granular recovery, meaning you can restore individual files, emails, or even specific versions of documents. This is crucial for minimizing downtime and data loss. Unlimited Storage and Retention: Keepit typically offers unlimited storage and retention, ensuring that all your historical data is available for recovery without worrying about capacity limits or deleted backups. Immutable Backups: Data backed up with Keepit is immutable, meaning it cannot be altered or deleted by ransomware or accidental actions. This significantly enhances data security and compliance. Search and Restore Capabilities: A powerful search function allows users to quickly locate specific data points across various backups, making the restoration process efficient. Compliance and Security: Keepit emphasizes strong security measures, including encryption (in transit and at rest) **What do you dislike about Keepit?** Like any cloud service, it involves trusting a third party (Keepit) with sensitive data, though they implement strong security protocols. **What problems is Keepit solving and how is that benefiting you?** Protecting data in SaaS applications: Many traditional backup solutions overlook data stored in cloud-based applications like Microsoft 365, **Official Response from Susan Goeben:** > We're glad to hear that you appreciate our focus on cloud-to-cloud backup and the automated and granular recovery options. We strive to provide unlimited storage and retention to ensure all your data is available for recovery. Thank you for highlighting our immutable backups and search and restore capabilities. Best regards, Susan ### 36. Efficient and functional **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio M. | Soporte TI en la empresa, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Keepit?** It notifies you if it fails and you don't have to keep an eye on anything. It makes the backup automatically and then allows you to recover by applications and by user. **What do you dislike about Keepit?** The console, sometimes it's hard to find things. It should have a simpler menu, that directly puts restore on the entry dashboard. **What problems is Keepit solving and how is that benefiting you?** The only problem is finding things on the dashboard, otherwise it is a quite efficient program and does not cause issues. **Official Response from Susan Goeben:** > Hi Sergio, We're glad to hear that you find Keepit efficient and functional, especially with its automatic backup and recovery features. We appreciate your feedback about the console and will take it into consideration for future improvements. Best regards, Susan ### 37. Verry good service and understanding **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Keepit?** Good service and when we have a question there is always the accountmanager to give the answer. **What do you dislike about Keepit?** nothing yet. Al things that were popup are solved directly. **What problems is Keepit solving and how is that benefiting you?** I know he backup of all the data in Entra is safe. And available when needed. **Official Response from Susan Goeben:** > Thank you for your kind words! We strive to provide excellent service and support to our customers. Thank you for choosing Keepit! Best regards, Susan ### 38. Keepit review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Keepit?** It is an easy to use backup solution with almost no configuration **What do you dislike about Keepit?** i cant say i dislike something about keepit **What problems is Keepit solving and how is that benefiting you?** We backup our entire microsoft 365 tenant and also from businissess we take over **Official Response from Susan Goeben:** > It's great to hear that Keepit has been easy to use and has provided effective backup solutions for your Microsoft 365 tenant. Thank you for your feedback! Best regards, Susan ### 39. Excellent service agents **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Keepit?** Their service agents are excellent to deal with and provide prompt resolutions to any matters directed to them. Our renewal procedure was painless, with the relevant information conveyed clearly and simply. **What do you dislike about Keepit?** At this stage? Absolutely nothing that I dislike. **What problems is Keepit solving and how is that benefiting you?** As users of the M365 Office suite, we need to make sure that all our documents are safely and securely backed up, and that's what KeepIt provides for us. **Official Response from Susan Goeben:** > Hi, Thank you for your kind words about our service agents. We're glad to hear that the renewal procedure was painless for you. Best regards, Susan ### 40. Provides secure and easily accessible cloud data backup and recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael A. | Analyst II, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Keepit?** Keepit is a very easy-to-use tool for both creating and restoring backups. The interface is intuitive and allows users to easily set up backups without the need for advanced technical knowledge. Restoring data is also quick and straightforward, with the option to select specific items to recover. Advantages of Keepit: It offers highly secure cloud backup that complies with data protection standards. It allows you to schedule automatic backups to ensure continuous data protection. Support is very good and responds in a good time. **What do you dislike about Keepit?** Disadvantages of Keepit: There is no option to select specific files to share. To share, you need to share the entire folder or a single file. **What problems is Keepit solving and how is that benefiting you?** Keepit is helping me with Teams team restoration and personal file sharing for former employees. **Official Response from Susan Goeben:** > Hi Rafael, We're thrilled to hear that Keepit has been beneficial for your data backup and recovery needs. We value your input and will take your suggestion for specific file sharing into consideration for future improvements. Best regards, Susan ### 41. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Keepit?** Its easy to use and implement and its a must have solution. Once you own it you dont need to login each day to see the status, you can monitor via restapi or emails the connectors. Besides this is super fast in searching, extracting information that you need. **What do you dislike about Keepit?** There are areas not covered yet from Azure, but they are continuously expanding the product features. Anyway now Keepit cover more than their competition on the market in terms of features. **What problems is Keepit solving and how is that benefiting you?** Backup for Office365 and EntraID **Official Response from Susan Goeben:** > We're delighted to hear that Keepit has been beneficial for you in providing backup for Office365 and EntraID. We appreciate your feedback on the areas not yet covered from Azure, and we are actively working to expand our product features to better meet your needs. Best regards, Susan ### 42. Keepit, really keeping it. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Keepit?** Ease of use, The setup process was incredibly straightforward. Even for someone with minimal technical knowledge, I was able to configure the backup system in just a few clicks. **What do you dislike about Keepit?** Customization, some advanced settings are not easily accessible or customizable, making it difficult for users who want more control over their backup configurations. **What problems is Keepit solving and how is that benefiting you?** DLP, reduce risk of losing critical data due to accidental deletion, hardware failure, or cyberattacks (e.g., ransomware). Keepit ensures that data is consistently backed up in a secure, cloud-based environment, safeguarding against such risks. **Official Response from Susan Goeben:** > We're thrilled to hear that you found Keepit easy to use and straightforward to set up. Thank you for your feedback on the customization of advanced settings. We are continuously working to improve our platform and will take your input into consideration for future updates. Best, Susan ### 43. KeepIT for SMB **Rating:** 5.0/5.0 stars **Reviewed by:** Marco B. | Sales and Account, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** the simplicity of use and deploy. in 15 minutes you can deploy a connector fully functional. Support from KeepIT is wonderfull. **What do you dislike about Keepit?** nothing honestly. you buy it, deploy it, and it simply work. **What problems is Keepit solving and how is that benefiting you?** Data Retention, Data Backup **Official Response from Susan Goeben:** > Hi Marco, We're thrilled to hear that you find our solution easy to use and deploy, and that you've had a positive experience with our support team. Thank you for sharing your feedback! Best regards, Susan ### 44. KeepIt- Brilliant SAAS backup solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Keepit?** Excellent SAAS backup platform. Implementation was great and straightforward to setup. Extremely easy to use, administer and understand. Restores are completed quickly after being initiated. Support has been excellent whenever contact has been made. **What do you dislike about Keepit?** We have been using it for a number of years and have yet to find anything to dislike about the platform. **What problems is Keepit solving and how is that benefiting you?** It takes away the worry of costly and timely backup restores. **Official Response from Susan Goeben:** > We're thrilled to hear that you find Keepit to be an excellent SaaS backup platform with straightforward implementation and great support. Thank you for sharing your positive experience! Best regards, Susan ### 45. Simple to use, very powerful solution **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan T. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Keepit?** Simple to use, large amount of data can be backed up pretty quickly and the retention of the backups is very long. **What do you dislike about Keepit?** No downsides at this moment, finger crossed it will cover other solutions as well. Is the best cloud based backup solution. **What problems is Keepit solving and how is that benefiting you?** Backing up everything related to Microsoft 365 and doing it very well, simple and for a very long term. **Official Response from Susan Goeben:** > Hi Stefan, We're happy to hear that Keepit is meeting your backup needs for Microsoft 365 and providing a simple and effective solution. Thank you for choosing Keepit! Best regards, Susan ### 46. Great tool with features few can offer. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Keepit?** Well first I like its ability to backup Power BI directly and do not have to do a lot of workarounds. The implementation was straight forward, and we can review it every day with the convieniant dashboards. **What do you dislike about Keepit?** I feel like some of the customer support is cumbersome. there is a lack of integrations available for a SaaS solution. I expected more. **What problems is Keepit solving and how is that benefiting you?** Needed a SaaS Backup tool with immutable backups for our M365 and Power BI platforms. It also includes Entra. **Official Response from Susan Goeben:** > Hi Jeremy, We're glad to hear that Keepit is meeting your need for a SaaS Backup tool with immutable backups for M365, Power BI, and Entra. We take your feedback about customer support and integrations seriously and are committed to enhancing these aspects of our service. Best, Susan ### 47. A Game-Changer in Data Protection **Rating:** 5.0/5.0 stars **Reviewed by:** paramjeet S. | Senior Procurement Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Keepit?** I appreciate Keepit's reliable backup, easy recovery, intuitive interface, and excellent customer support. **What do you dislike about Keepit?** Nothing, though it enhance onboarding could make experience even smoother. **What problems is Keepit solving and how is that benefiting you?** Keepit solves data loss issues, enhances backup reliability, and ensures quick recovery, providing peace of mind and data security. **Official Response from Susan Goeben:** > Hi Paramjeet, We're thrilled to hear that you appreciate our reliable backup, easy recovery, intuitive interface, and excellent customer support. Thank you for your feedback! Best regards, Susan ### 48. KeepIT **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Keepit?** it is very easy to setup and to use. very easy to add new connectors. **What do you dislike about Keepit?** new future not coming very often. some of the licensing is very hard to understand and verify (DevOps) **What problems is Keepit solving and how is that benefiting you?** protection from ransomware, accidental deletes, delegation of restore to ServiceDesk. **Official Response from Susan Goeben:** > Thank you for sharing your positive experience with Keepit's ease of use and setup. We understand your concerns about the frequency of new features and the complexity of some licensing, and we are continuously working to address these areas. Your feedback is important to us as we strive to improve our product. Best regards, Susan ### 49. With keepit you can always find what you lost **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Keepit?** I love it as you have the piece of mind that whatever document or email you lose you can always find it in there. Its easy to be used and you can give access to certain documents for a limited time without the need to download the documents. **What do you dislike about Keepit?** Its costy especially if you need to use its full features **What problems is Keepit solving and how is that benefiting you?** When someone deletes a document or email by mistake or when a deleted user has info that we need to access we can always find **Official Response from Susan Goeben:** > We're glad to hear that you find Keepit easy to use and reliable for finding lost documents and emails. We understand that cost can be a concern, and we're constantly working to provide the best value for our customers. Thank you for choosing Keepit! Best regards, Susan ### 50. Attention to Detail **Rating:** 5.0/5.0 stars **Reviewed by:** vikash k. | Group Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Keepit?** Really nice company with good people who go over and above to get ensure our clients are covered with their requirements. **What do you dislike about Keepit?** Still away from backing up Azure but i know this is in the pipeline. **What problems is Keepit solving and how is that benefiting you?** Being a dedicated Backup vendor and keeping it simple. **Official Response from Susan Goeben:** > Hi Vikash, Thank you for your positive feedback! We are glad to hear that you appreciate our team's dedication to meeting client requirements. Best regards, Susan ## Keepit Discussions - [What is Keepit used for?](https://www.g2.com/discussions/what-is-keepit-used-for) - [View Keepit pricing details and edition comparison](https://www.g2.com/products/keepit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+14%3A34%3A07+-0500&secure%5Bsession_id%5D=d0d280ba-060c-44b0-a383-4155bb664a9d&secure%5Btoken%5D=c78415f835ca83f1f86c6724f740a524f1b7ae57e15099deee90c07f6ed644c1&format=llm_user) ## Keepit Integrations - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Icinga Infrastructure Monitoring](https://www.g2.com/products/icinga-infrastructure-monitoring/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Keepit Features **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Keepit Alternatives - [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews) - 4.5/5.0 (115 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (722 reviews) - [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) - 4.6/5.0 (401 reviews)