--- title: Keepit Reviews meta_title: 'Keepit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 142 reviews by the users' company size, role or industry to find out how Keepit works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 142 scale: '5' date_modified: '2026-06-30' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Keepit Reviews **Vendor:** Keepit **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.7/5.0 **Total Reviews:** 142 ## About Keepit Keepit provides next-level SaaS data protection purpose-built for the cloud. Securing data in a vendor-independent cloud safeguards , boosts cyber resilience, and future-proofs data protection. Unique, separate, and immutable data storage with no third-party sub-processors ensures compliance with local regulations and mitigates the impact of ransomware while guaranteeing continuous data access, business continuity, and fast and effective disaster recovery. Headquartered in Copenhagen with offices and data centers worldwide, over ten thousand companies trust Keepit for its ease of use and effortless backup and recovery of cloud data. ## Keepit Pros & Cons **What users like:** - Users find Keepit to offer **ease of use** , with intuitive setup and management that saves time and effort. (24 reviews) - Users find the **easy setup** of Keepit helps them quickly establish effective backups without technical hassle. (17 reviews) - Users highlight the **reliability** of Keepit, appreciating its effective backup and recovery for Microsoft products. (16 reviews) - Users appreciate Keepit for its **robust data security** , ensuring transparent, reliable backups and peace of mind against data loss. (13 reviews) - Users value the **quick and straightforward restore functionality** of Keepit, making data recovery effortless and efficient. (13 reviews) - Users commend Keepit for its **excellent customer support** , noting the cooperative and friendly assistance throughout their experience. (12 reviews) - Users love the **easy restore process** with Keepit, allowing quick and simple recovery of files and applications. (8 reviews) - User Interface (8 reviews) - Implementation Ease (7 reviews) - Affordable (6 reviews) **What users dislike:** - Users report **backup issues** with Keepit, highlighting the need for improved functionality and integrations. (3 reviews) - Users often find the **complexity of the console** makes retrieving files difficult and navigation frustrating. (3 reviews) - Users find **difficult navigation** in Keepit frustrating, leading to challenges in retrieving files and other items efficiently. (2 reviews) - Users find the **licensing costs of Keepit quite expensive** , particularly for backing up all users effectively. (2 reviews) - Users express disappointment over the **lack of backup options** , particularly for Microsoft Business Central ERP systems. (2 reviews) - Users often face **licensing issues** with Keepit, struggling to understand the complex renewal and verification processes. (2 reviews) - Users find the **limited features** of Keepit frustrating, as they seek more advanced options and better customization. (2 reviews) - Users find the **limited sharing options** of Keepit restrictive, affecting flexibility in managing backup points and privileges. (2 reviews) - Users express dissatisfaction with **poor customer support** , finding it cumbersome and frustrating during their experience. (2 reviews) - Poor Integration (2 reviews) ## Keepit Reviews ### 1. Best Cloud Backup solution for your MS 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Keepit?** Secure, Fast and extremely, extremely easy to use **What do you dislike about Keepit?** Nothing so far. It works perfectly and it keeps getting upgrades all the time **What problems is Keepit solving and how is that benefiting you?** Ease of Mind. All of our company's Cloud data (email,onedrive,sharepoint,Teams) are safely being backed up in the cloud with unlimited space and time.... **Official Response from Susan Goeben:** > Thank you for your feedback! We're committed to continuously improving Keepit to meet our customers' needs. Best regards, Susan ### 2. Robust and easy-to-use tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Andre P. | Analista de sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Keepit?** The ease of generating a link to download backups. **What do you dislike about Keepit?** The fact of not being able to separate the files before generating a backup link. **What problems is Keepit solving and how is that benefiting you?** We have a big internal problem with former employees requesting backups of personal data, keepit helps us a lot with this demand due to the ease of generating a link for these former employees to download the files. **Official Response from Susan Goeben:** > Hi Andre, Thank you for highlighting the ease of generating backup download links with Keepit. We're sorry to hear about the limitation you've experienced in separating files before creating a backup link. Your feedback is valuable to us, and we'll use it to inform our product development efforts. Best regards, Susan ### 3. Reliable Cloud Backup with Some UI Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Keepit?** Keepit provides a reliable cloud backup solution, eliminating the need for on-premises infrastructure. It ensures data security and accessibility without additional hardware investments. **What do you dislike about Keepit?** The console interface could be more user-friendly. Some configurations are not intuitive, making navigation and setup more complex than expected **What problems is Keepit solving and how is that benefiting you?** I use Keepit for backing up the entire Microsoft 365 environment, including Power BI and Salesforce. I also plan to use it for Azure DevOps to ensure full data protection. Keepit helps me recover deleted files efficiently and ensures compliance with security regulations that require maintaining backups of the environment. This provides peace of mind and enhances data protection. **Official Response from Susan Goeben:** > It's great to hear that Keepit is helping you back up Microsoft 365, Power BI, Salesforce, and that you are adding back up for Azure DevOps to ensure full data protection! We're committed to providing efficient data recovery and maintaining compliance with security regulations for our customers. We are constantly working to improve the user experience and appreciate your feedback on the console interface. Thank you for choosing Keepit! Best regards, Susan ### 4. Technician with reviewing duty. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Keepit?** Good service from employees. if I have a request, then its easy to make a ticket **What do you dislike about Keepit?** Sometimes I feel like these setup are a bit to complicated. **What problems is Keepit solving and how is that benefiting you?** Nothing special beside backing up all our Office docs. **Official Response from Susan Goeben:** > We're glad to hear that you are receiving good service from our Support team and that it's easy to make a ticket for your requests. Thank you for your feedback about the setup. We will consider it for future improvements. Best, Susan ### 5. First experience **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro H. | Devops Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Keepit?** Keepit is simple and easy to learn. It solves the problem objectively and without prolonged steps. **What do you dislike about Keepit?** I actually don't have any complains about it. It satisfies my company without any gaps. **What problems is Keepit solving and how is that benefiting you?** The tool allows quick recovery of deactivated accounts, in addition to ensuring the recovery of important conversations, files and passwords. **Official Response from Susan Goeben:** > Hi Pedro, We appreciate you sharing your positive experience with Keepit. We strive to make our tool simple and effective for our customers. Thank you for choosing Keepit! Best regards, Susan ### 6. Easy to use back up solution for M365 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Keepit?** Simple and easy to implement and use. good stuff **What do you dislike about Keepit?** The licensing is quite expensive if you need to back up all users **What problems is Keepit solving and how is that benefiting you?** Keep it is backing up our M365 data **Official Response from Susan Goeben:** > We're glad to hear that you find Keepit simple and easy to use! We understand that licensing costs can be a concern, and we're constantly working to provide the best value for our customers. We appreciate your feedback. Best regards, Susan ### 7. Comprensive and full featured backup tool **Rating:** 4.5/5.0 stars **Reviewed by:** Lee F. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Keepit?** Restoration of Salesforce backups is quick and much easier than our previous system. **What do you dislike about Keepit?** One or two issues with hitting API limits with our Salesforce backup, this seems to have now been sorted. **What problems is Keepit solving and how is that benefiting you?** We are backing up several things with Keepit, data appears to be secure and easily restorable. **Official Response from Susan Goeben:** > Hi Lee, We're glad to hear that you find the restoration of Salesforce backups quick and easy with Keepit. We apologize for any inconvenience caused by the API limit issues, and we're pleased to hear that it has been resolved. Thank you for choosing Keepit for your backup needs. Best regards, Susan ### 8. Intuitive and user-friendly interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Keepit?** Ease of integration, Allows for item-level recovery (e.g., a single email, file, or calendar entry) You can choose where the data is stored (EU, US, etc.), helping with compliance (e.g., GDPR) **What do you dislike about Keepit?** You cannot apply different backup rules to different business units or departments. **What problems is Keepit solving and how is that benefiting you?** Ensuring compliance and legal hold for Microsoft 365 emails and Teams messages **Official Response from Susan Goeben:** > Thank you for sharing your positive experience with Keepit, including the ease of integration and item-level recovery features. We understand your frustration with the inability to apply different backup rules to different business units or departments, and we will take this feedback into account for future enhancements. Best regards, Susan ### 9. Polished backup solution for cloud-based Office 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Raphael G. | MSP/Outside IT admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** Keepit is a solid backup solution that paves over all the gaps native Microsoft O365 backup leaves behind. You can backup your Office 365 Suite (Exchange, Sharepoint, OneDrive) incrementally and keep as much of it as you like since they throw unlimited storage at you. Setting up the jobs is easy as well, with a few clicks inside your O365 admin console and away you go, with an intuitive interface enough interface that populates within an hour or two from sign-up. Support has been good as well, and are very responsive, i.e. you'll usually get an answer in a couple of hours if you write in. If and when you do have to restore anything from backup, the options for outputting said recovery data are flexible-- I believe I've been presented with the option to restore an entire mailbox to a point-in-time, recover just a selection of mailbox/onedrive/sharepoint items, to generating a .PST and downloading it locally for safekeeping-- awesome! Oh, and for what it does, the price is very keen. You won't have to haggle with managers or owners to justify Keepit's implementation. Very good product from a world-class company. **What do you dislike about Keepit?** The only problems I've come across are in the somewhat Byzantine ordering and renewal process as an MSP. Maybe it's just me, but I seemed to have to communicate quite a lot back and forth with an inside sales rep to renew for a year, which, after all that, ended up happening automatically anyway, so I'm not sure why we had to fuss. **What problems is Keepit solving and how is that benefiting you?** Keepit covers the spread for anything above and beyond what the native Microsoft Office 365 backup does not cover, so, anything over 90-days of retention, and the flexibility of recovering data how you like. Microsoft does not offer the type of flexibility required of a shop needing granular backup and recovery of the full Office 365 suite. **Official Response from Susan Goeben:** > Hi Raphael, Thank you for sharing your experience with Keepit. We appreciate your positive comments about our support team and the flexibility of our restore options. Your feedback about the ordering and renewal process is valuable and we'll work to improve this experience for our MSP customers. Please contact us at csteam@keepit.com, if you have additional feedback. Best regards, Susan ### 10. Stable product **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh G. | Cloud Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Keepit?** Stable product SAAS base product, and better technical support **What do you dislike about Keepit?** Less reporting from console or keept ITdasboard **What problems is Keepit solving and how is that benefiting you?** Roubest backup solution **Official Response from Susan Goeben:** > Hi Rakesh, We're glad to hear that you find Keepit to be a stable product with strong technical support. We appreciate your feedback about the reporting and will take it into consideration for future improvements. Best regards, Susan ### 11. Great product, Bad Sales **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Keepit?** It is so easy to setup and use it. restores are really fast **What do you dislike about Keepit?** The direct Sales offers „special“ prices that are higher then resellers prices. And if I request a quote from the reseller, they don‘t get an offer from the Keepit Sales Team. **What problems is Keepit solving and how is that benefiting you?** To have a Backup of our cloud data **Official Response from Susan Goeben:** > We appreciate your positive feedback on Keepit's ease of use and fast restores. We apologize for any issues you encountered with our sales process. Your input will help us improve our pricing and communication with resellers to better serve our customers. Best regards, Susan ### 12. Keepit - An exceptional experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Keepit?** Keepit has a very intuitive interface that allows me to manage or restore my backups without the need for exhaustive training, thus saving my time and resources. **What do you dislike about Keepit?** So far, I have had no negative experiences with the tool. **What problems is Keepit solving and how is that benefiting you?** Keepit solved my backup-related problems, bringing automation and security to data protection and storage **Official Response from Susan Goeben:** > We're thrilled to hear that you find Keepit's interface intuitive and easy to use. Thank you for sharing your positive experience! Best, Susan ### 13. Flawless backup service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Keepit?** Set it up and forget - keepit will do its thing! One of the easier tools I've used for backup and recovery **What do you dislike about Keepit?** initial setup can take a bit of time to get right but plain sailing thereafter **What problems is Keepit solving and how is that benefiting you?** Backup of all M365 data - cheaper and arguably better than the backup offering from Microsoft **Official Response from Susan Goeben:** > We're glad to hear that Keepit is providing a cost-effective and reliable backup solution for your M365 data. Thank you for choosing Keepit! Best, Susan ### 14. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** You don't need to provide your own storage, it's completely cloud based. It's a setup and forget kind of process, easy to setup and once it's set up, it rarely fails. Customer support is awesome as they also keep on adding new features every few months. **What do you dislike about Keepit?** Restores take more time then if your data was backupped on premise **What problems is Keepit solving and how is that benefiting you?** We use keepit as a backup solution for Microsoft 365, Salesforce and Entra ID. As it's easy to maintain it saves me a lot of time compared to previous solutions i've used. **Official Response from Susan Goeben:** > We're happy to hear that Keepit has been a time-saving and easy-to-maintain backup solution for your Microsoft 365, Salesforce, and Entra ID data. We're constantly working to improve our service and add new features, so we're glad to hear that you've had a positive experience with our customer support and new updates. Thank you for choosing Keepit! Best regards, Susan ### 15. Keepit Review: Reliable Backup for Microsoft 365 and SaaS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2025 **What do you like best about Keepit?** I like the security that the tool gives me in relation to immutable backups, guaranteeing the integrity of my data. **What do you dislike about Keepit?** I would like Keepit to also serve server backups. **What problems is Keepit solving and how is that benefiting you?** Keepit has helped me comply with auditing regulations and also, bringing security to the company by being a solution against data loss. **Official Response from Susan Goeben:** > It's great to hear that Keepit has helped you meet auditing regulations and enhance data security for your company. We are constantly working to improve our services, and we appreciate your feedback about server backups. Best regards, Susan ### 16. Great backup solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Keepit?** Friendly administration interface Great features Ease of implementation **What do you dislike about Keepit?** No brazilian portuguese language; No datacenters on Brazil **What problems is Keepit solving and how is that benefiting you?** Save the important data **Official Response from Susan Goeben:** > Thank you for your feedback! We're pleased to hear that Keepit has been easy to implement and has helped you save important data. We appreciate your input on language support and datacenter locations, and we'll take this into consideration for future improvements. Best regards, Susan ### 17. We did not face any challenges with backup service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Keepit?** Cooperative and friendly team, ease of use and customer support. **What do you dislike about Keepit?** Nothing to be mentioned............................... **What problems is Keepit solving and how is that benefiting you?** Did not have any case not resolved until now. **Official Response from Susan Goeben:** > We're glad to hear that you found our team cooperative and friendly, and that you appreciate our ease of use and customer support. Best regards, Susan ### 18. Very nice experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Keepit?** Keepit is a reliable cloud backup, easy to use with strong data protection features, known for quick recovery. **What do you dislike about Keepit?** No reason to dislike it until now. The product is good for our requirements. **What problems is Keepit solving and how is that benefiting you?** Ensures business continuity, regulatory compliance and protection against accidental deletions plus ransomware and failures. **Official Response from Susan Goeben:** > We're delighted to hear that Keepit is working well for your business! Thank you for highlighting the reliability, ease of use, and strong data protection features. We're committed to providing the best cloud backup solution and ensuring business continuity, regulatory compliance, and protection against data loss and ransomware. Thank you for choosing Keepit! Best regards, Susan ### 19. Experience with KeepIT **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** KeepIT is keeping step with modern technology. Solution is very user friendy and simple to implement it. Configuration is simple and it can be done in minutes. We have all backups accesible 24/7 and if we need some restores, it us about few clicks. You can restore one file, email or entire Sharepoint site. I already saw some other kinds of similar solutions, but working with KeepIT is very pleasant. Support is useful when you need them. We don't use it often, but when we need something from backup we had no problem so far. I can only recommend it. **What do you dislike about Keepit?** I have nothing to dislike about KeepIT. It does what I need and it does it very well. **What problems is Keepit solving and how is that benefiting you?** It helps me to sleep well, because I don't need to be scare, that some important data could be loss. That's the purpose and logical benefit. **Official Response from Susan Goeben:** > We're thrilled to hear that you find Keepit user-friendly and easy to implement. Thank you for taking time to review us. Best regards, Susan ### 20. Reliable, dependable, worry-free backup of critical data **Rating:** 4.5/5.0 stars **Reviewed by:** Matt W. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** Mostly it's just a case of switching it on and it 'just works': M365, D365, Entra ID etc. It just gets on with its job and rarely asks for any attention: exactly how backups should be! Plus the retention period is excellent, as is customer support. **What do you dislike about Keepit?** The restore interface isn't entirely intuitive. For example, doing a forensic mailbox search would ideally be similar to the Outlook experience, so that non-IT people could use it without training. **What problems is Keepit solving and how is that benefiting you?** Accidental/deliberate data loss/corruption - solved by retention periods and versioning. Off-site and off-shore backup - solved by being in a different DC and country. **Official Response from Susan Goeben:** > Hi Matt, We're happy to hear that Keepit is meeting your backup needs and providing excellent customer support. We appreciate your feedback about the restore interface and will take it into consideration for future improvements. Best regards, Susan ### 21. Amer Hussain Tadhamon Capital **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Keepit?** Reliability. The backpack are reliable and available for a long period of time **What do you dislike about Keepit?** So many Distribution notices. I believe keepit can enhance its high availability and have less disruptions **What problems is Keepit solving and how is that benefiting you?** Data restoration **Official Response from Susan Goeben:** > Hi Amer, We appreciate your positive feedback about Keepit's reliability. We understand your concern about the distribution notices and will pass this on to our development team as we are actively working to improve our services. We value your input and thank you for choosing Keepit! Best regards, Susan ### 22. Complete service of 0365 backup **Rating:** 4.5/5.0 stars **Reviewed by:** Nico P. | Jefe de Datacenter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** How easy is to use, totally effective and simple, I like too how many skills it have. **What do you dislike about Keepit?** Reports is a skill for work, so simple and basic that not work for make analysis **What problems is Keepit solving and how is that benefiting you?** I dont need to pay anymore for a licence of backup software like Veeam, and I dont neet to reserv TB on my infrustructure **Official Response from Susan Goeben:** > Hi Nico, We're glad to hear that you find Keepit easy to use and effective. We appreciate your feedback about reporting and we'll take it into consideration for future improvements. Best regards, Susan ### 23. Double backup of cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Andrej T. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Keepit?** Give us second backup possibility but the most important, very simple way to restore deleted files. **What do you dislike about Keepit?** for now I don't have some negative points about Keepit. Expect our expectations. **What problems is Keepit solving and how is that benefiting you?** Give us simple way how to restore deleted files in Google Workspace - Shared Drives **Official Response from Katrine Palsby:** > Hi Andrej Thank you. I'm glad to hear you find it easy to use our restore functionalities - it is really important for us to keep it simple. Best, Katrine from Keepit ### 24. useful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Diego Z. | Information Systems Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Keepit?** It worked fine and fast when needed to recover several months of mails **What do you dislike about Keepit?** may be we would like more filters options **What problems is Keepit solving and how is that benefiting you?** our managing director deleted for a mistake 6 months of outgoing mails, we recovered entirely **Official Response from Susan Goeben:** > Hi Diego, We're thrilled to hear that Keepit helped you recover your emails quickly and efficiently. Your feedback about wanting more filter options is noted and will be considered for future updates. Best regards, Susan ### 25. Easy setup and recovery **Rating:** 3.5/5.0 stars **Reviewed by:** Brian K. | IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** It is easy to recover data from the mailbox - and easy to search in mailbox items. **What do you dislike about Keepit?** Pricing could be lower - a lot of selfdeployable services are available today. **What problems is Keepit solving and how is that benefiting you?** Users that deletes mails by accident. Secure backup of Microsoft tenant **Official Response from Susan Goeben:** > Hi Brian, We're happy to hear that you find Keepit easy to use for data recovery and mailbox item searching. We understand your concern about pricing and will take this feedback into consideration. It's great to hear that Keepit is effectively solving the problem of accidental email deletion and providing secure backup for your Microsoft tenant. Best regards, Susan ### 26. The Backup Solution you will need, if you are running Office 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Keepit?** Keepit provides very simplifiyed connection to Office 365 and ensures that our data is being backed up. Only because f keepit we can rest assured that 2 times daily our data is backed up. When a file on the Sharepoint is damaged, and you cant use the version restore, KEEEP IT helps. Thank you! We love you, Keep IT! **What do you dislike about Keepit?** nothing. We love Keepit! Keepit comes with very attractive rates. Thank you! I recommend Keepit to all of the fellows outside, running MS Office 365 enviroments. **What problems is Keepit solving and how is that benefiting you?** KeepIT ensures us a recovery after database mismatch, incident deletion, etc. We are very proud to use KeepIT. **Official Response from Susan Goeben:** > We appreciate your kind words and are delighted to hear that Keepit has been beneficial for your data backup and recovery needs. Thank you for choosing Keepit! Best regards, Susan ### 27. Simple configuration and requires little active management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** Keep it is easy to set up and get started. It reliably backs up all our data without user intervention. **What do you dislike about Keepit?** I would like to see a periodic email report showing the metrics of what is backed up. **What problems is Keepit solving and how is that benefiting you?** This product gives us peace of mind that the mission critical data for our business is backed up in case there is a catastrophic event with our primary cloud provider **Official Response from Susan Goeben:** > We're happy to hear that Keepit is providing you with the peace of mind you need for your business data. We'll definitely consider your request for periodic email reports to provide you with more visibility into your backups. If you'd like to discuss your ideas in more detail, please email csteam@keepit.com and your CSM will be in touch. Best regards, Susan ### 28. Gives IT managers a goodnight sleep knowing any lost data can be easily retrieved **Rating:** 4.0/5.0 stars **Reviewed by:** Richard b. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Keepit?** I like that there is very minimal effort required to maintain the backups. **What do you dislike about Keepit?** Nothing comes to mind. From the first year of using it I encountered only a single issue and it is one caused by Microsoft and not KeepIt itself. **What problems is Keepit solving and how is that benefiting you?** It helps us address the risk of data loss, therefore making us compliant to GDPR. **Official Response from Susan Goeben:** > Hi Richard, We're glad to hear that you find Keepit easy to maintain and that it has helped you address the risk of data loss and compliance with GDPR. Best regards, Susan ### 29. excellent backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Akram K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Keepit?** esay to use and easy to backup and easy to restore **What do you dislike about Keepit?** managing the account getting the information about the account and restore backup to other location **What problems is Keepit solving and how is that benefiting you?** getting infromation about the number of license used **Official Response from Susan Goeben:** > Hi Akram, Thank you for taking the time to share your thoughts, it’s aways good to hear from another happy customer. We’d love to schedule a call and give you a complete tour of the service so you can get the most out of it. Please email csteam@keepit.com and your CSM will be in touch to set up a meeting. Best regards, Susan ### 30. It does what it says on the box ! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** Its simplicity of use and ease of setup. **What do you dislike about Keepit?** The one thing that I would like to see is more options around the amount of backup points. **What problems is Keepit solving and how is that benefiting you?** 365 and Azure Backup **Official Response from Susan Goeben:** > Thank you for your positive feedback about Keepit's simplicity and ease of setup. We understand your desire for more options around backup points, and we'll make sure to pass that along to our development team. We're happy to hear that Keepit is solving your 365 and Azure Backup needs. Best regards, Susan ### 31. Great backup for O365 and Entra with some flaws **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Keepit?** Quick cloud backup, fast restores, simple to use, no downtime yet, possible to backup Entra ID, pricing is good and we have backup all the way back from when we signed up **What do you dislike about Keepit?** UI is almost too simple (features "hidden"), SSO could be better implemented, **What problems is Keepit solving and how is that benefiting you?** Backup of MS365 data, ease of restoring data, backup is perpetual **Official Response from Susan Goeben:** > Thank you for sharing your positive experience with Keepit. Simplicity is one of our core values at Keepit and we try hard to get the balance between functionality and simplicity right. We’d love to hear a bit more about your ideas for our platform. If you would like to continue the conversation, please email csteam@keepit.com and your CSM will be in touch. Best, Susan ### 32. CIO **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Keepit?** It is comprised of all functionalities we need. **What do you dislike about Keepit?** Not aware of it, When we need sth, support is capable to do it (one time occurence till now) **What problems is Keepit solving and how is that benefiting you?** The main as M365 backup **Official Response from Susan Goeben:** > Thank you for your feedback, and it's great to hear that Keepit meets your M365 backup needs. Best regards, Susan ### 33. Keepit usage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Keepit?** Easy of use. No rentention limit. No size limit. **What do you dislike about Keepit?** Limitations to create roles with specific privileges **What problems is Keepit solving and how is that benefiting you?** With Keepit we are able to backup our O365 data and access it if a O365 outage occurs. **Official Response from Susan Goeben:** > Thank you for reviewing our service. We’d love to speak to you and go over the user roles that we have and hear your thoughts about what could be added to improve our service for you. If you are interested in learning more, please email csteam@keepit.com and your CSM will be in touch. Best regards, Susan ### 34. Complete and affordable back-up solution for Microsoft365 **Rating:** 4.5/5.0 stars **Reviewed by:** Maxim v. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Keepit?** When we were looking into solutions for the back-up of our Microsoft365 tenant, Keepit came out on top. All the nescessary features such as single-item-restore for mailboxitems and single sign-on are present. More advanced features such as restoring a complete Team or Sharepoint site work better than in products of other vendors which often mess up the lay-outs when restoring. As the solution is cloud based and the price per seat is very reasonable, the total cost of ownership is lower than the compatitors we examined. Besides that, Keepit has some nice features that other back-up applications don't have. P.e. back-up operators can create a link to a small portion of the back-up (p.e. a specific folder in a users OneDrive) so endusers can locate missing files themselves. This link can be password protected and have a limited lifetime. Also it is possible to create a limited lifetime account for an auditor. **What do you dislike about Keepit?** There are two drawbacks when using Keepit. The application can only send reports to emailadresses of Keepit users. So it is, security-wise, impracticle to send reports to distributiongroups or shared mailboxes. The other is more a nuisance than an issue: usernames are case sensitive so when using Single Sign-on, the usernames must match exactly what is entered in the idp and users must also use the correct case when logging-in. **What problems is Keepit solving and how is that benefiting you?** Keepit makes sure we have a reliable back-up so when data is lost we can restore it. This improves the continuity of our business. **Official Response from Susan Goeben:** > Hi Maxim, Thank you for sharing your positive experience with Keepit! We're glad to hear that our solution has met your needs for Microsoft365 backup, including single-item-restore and reasonable pricing. We appreciate your feedback and are committed to continuously improving our features. Best regards, Susan ### 35. Creating worry free backups **Rating:** 5.0/5.0 stars **Reviewed by:** Robert F. | Server Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Keepit?** KeepIT creates several worryfree daily restore points of your Office 365 assets, that can be preserved for many years. You can either restore items yourself, or send secured links to the endusers so they can restore items without your help. **What do you dislike about Keepit?** Since I do not use the website on a daily basis, sometimes I have to search for how to restore items from a mailbox. Downloading one or more mail messages can only be done in .eml format. Not in pst. If you have many mail items, eml is harder to import to Outlook. **What problems is Keepit solving and how is that benefiting you?** KeepIT makes sure that our data is secured and stored on a different location, without us having to worry about hardware or infrastructure. **Official Response from Susan Goeben:** > Hi Robert, We appreciate your positive feedback on Keepit's ability to secure and store your data without the need to worry about hardware or infrastructure. We understand the challenges you've faced with finding information on the website. Your feedback will help us improve the user experience and functionality of Keepit. Thank you for sharing your thoughts. Best regards, Susan ### 36. Reliable, flexible and easy-to-use cloud backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Petr S. | Global Information Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Keepit?** Unlimited space for backup Automatic backup, usually twice a day Easy data recovery Affordable User interface Different access for different administrator/backup roles **What do you dislike about Keepit?** Things I didn't like until recently are now on the roadmap and should be improved soon - e.g. the ability to download selected items from Outlook as a PST (until now it was as individual messages in a ZIP). **What problems is Keepit solving and how is that benefiting you?** Complete user backup from Microsoft 365 environment, protection against ransomware. The deployment of KeepIt has helped the adoption and deployment of OneDrive as the primary platform for storing user data - users are now assured that they won't lose their data. **Official Response from Susan Goeben:** > Hi Petr, Thank you for sharing your positive experience with Keepit! We're happy to hear that our cloud backup solution has been reliable, flexible, and easy to use for you. We appreciate your support and look forward to continuing to meet your backup needs. Best regards, Susan ### 37. A well-functioning and well-founded technical solution to a super important function **Rating:** 5.0/5.0 stars **Reviewed by:** Tim J. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Keepit?** The backup solution works without much attention from our side. It simply just delivers what it promises. I also love that it is a cloud-to-cloud solution,- no equipment is needed inhouse. Support is very competent and professional; they know their stuff. **What do you dislike about Keepit?** Keepit is not good at promoting themselves or telling about new stuff, features and the like. We hear nothing at long periods, and this has been a problem from the beginning 5 years ago. **What problems is Keepit solving and how is that benefiting you?** Microsoft 365 backup of as many possibilities as possibly; although Microsoft is quite a stable supplier with some recover options, we still need a more classic backup with a long retention time. **Official Response from Katrine Palsby:** > Hi Tim Thank you for the kind words - glad you're enjoying the set-and-forget. And we'll get better at self-promotion... Best, Katrine from Keepit ### 38. Fast, easy to use, does what you want it to do. **Rating:** 4.5/5.0 stars **Reviewed by:** Erik B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Keepit?** Everything is indexed, so search goes really fast. Easy to switch between snapshots. **What do you dislike about Keepit?** Some bugs. Log in with single sign on works ok, but i need to remove my password before i can login with sso. If i restore and the mail comes as a link, i have to log in with password, or else it fails. Some of the latest updates has not been tested good enough. **What problems is Keepit solving and how is that benefiting you?** We get backup of all our M365 environment. Eeasy to restore. Retention with Microsoft takes alot of time to restore from, Keepit does it in minutes. We save alot of time on taking backup or self. **Official Response from Katrine Palsby:** > Hi Erik Thank you for your great review. I'm sorry to hear you've identified some bugs - we'll make sure to avoid those in the future. Best, Katrine from Keepit ### 39. Keepit for Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Giorgos C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Keepit?** The best thing about Keepit is its simplicity. The solution is swift to deploy and extremely straightforward to manage. It doesn't require maintenance or constant monitoring, it is a deploy-and-forget solution **What do you dislike about Keepit?** I can't say there is a Keepit feature that I dislike. The only feature that is missing, and I consider it to be helpful, is the ability to download the mailbox in a pst format instead of a zip file containing the eml files. **What problems is Keepit solving and how is that benefiting you?** Keepit SaaS backup offers granulated backup and restore every 12 hrs. It also offers 1-year retention on the snapshots, and the customer can restore any single item contained in the snapshot either locally or back in the 365 environment. Microsoft 365 native backup runs every 24 hrs, and you can only restore the snapshot as a whole. ### 40. Backup that can get you back up! **Rating:** 5.0/5.0 stars **Reviewed by:** Ken S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2023 **What do you like best about Keepit?** Ease of use, simple deployment, advanced settings, comprehensive coverage. The low overhead required to keep this product running and useful for the company is what makes it shine. **What do you dislike about Keepit?** The lack of a self serve portal makes this product just short of the perfect tool you could want. There aren't any other real issues or drawbacks with this as a platform. **What problems is Keepit solving and how is that benefiting you?** This simplifies our backup footprint and allows us to have an easy to use easy to monitor backup solution for all our cloud services. The product also helps us maintain our certification compliance. **Official Response from Susan Goeben:** > Hi Ken, Thank you for highlighting the ease of use, simple deployment, and comprehensive coverage of Keepit. We understand your concern about the lack of a self-serve portal and will take this feedback into account for future enhancements. Best regards, Susan ### 41. Been easy to set up, easy to maintain and as easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Pär F. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Keepit?** Wanted an off site back up solution for mainly our user data, which is where we started. We've since grewn and expanded with features for Teams-data and e-mail. **What do you dislike about Keepit?** Well, havent actually found any drawbacks so far. Maybe to name something, when using Teams back up, there pops up a user called "Backup service" or whatever you decide to name it, in every Team. Could be confusing to an extent. **What problems is Keepit solving and how is that benefiting you?** Off site backup of (some of) our data with an easy to use and comfortable SaaS solution. Which means that we don't need to build this service ourselves, and that we're storing stuff outside our natural hosting environment. **Official Response from Katrine Palsby:** > Hi Pär So glad you like it - and glad you find no drawbacks to speak of. Best, Katrine from Keepit ### 42. Convenient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Brian H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Keepit?** Easiness to take in use and follow up situation with backups. **What do you dislike about Keepit?** Missing some features from salesforce side which could have helped to take that in use as well. **What problems is Keepit solving and how is that benefiting you?** To make sure that we can restore files in case of accidental deletion. Also to make sure that we can have separate groups for different types of users. **Official Response from Katrine Palsby:** > Hi Brian Thank you for your kind words - we really appreciate it. Please do share your suggestions for features with your Customer Success Manager - I'm sure our Product teams would love to hear them. Best, Katrine from Keepit ### 43. Great product / Good experience with Keepit renewal team **Rating:** 5.0/5.0 stars **Reviewed by:** Enzo C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Keepit?** Is a very reliable tool. We can be sure that have available at any time all our information **What do you dislike about Keepit?** If I have a issue with Keepit, maybe was user choice options that we use to assign suscriptons. **What problems is Keepit solving and how is that benefiting you?** Whe we migrate to Office 365 all our backup procedures was outdated. With Keepit, we can be sure that our procedures is going to be done **Official Response from Katrine Palsby:** > Hi Enzo Great to hear that you had a good experience with our Renewal team - and so glad that you appreciate the reliability. That's one of our most important features. Best, Katrine from Keepit ### 44. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** marek S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Keepit?** Ive been working with backup solution for almost 15 years, Keepit is a first product that you configure and it is justworking, well done! **What do you dislike about Keepit?** I would sometimes have access to more detailed logs :) **What problems is Keepit solving and how is that benefiting you?** We are in the cloud with almost all our workloads, Keepit helped us in fast and efficient way to protect our data. **Official Response from Katrine Palsby:** > Hi Marek Thank you so much! Best, Katrine from Keepit ### 45. Protection for your SaaS Accounts in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Keepit?** Ease of administration. It's easy to configure, simple to administer and worry free. We're a Keepit customer for several years and from time to time we need to restore individual items from the backup. Keepit never let us down and we were able to recover on a very granular level all the time. **What do you dislike about Keepit?** The usage reporting per connector can be improved. **What problems is Keepit solving and how is that benefiting you?** When using Keepit to protect your SaaS based assets you don't have to worry about operations. It simply works. It's reliable and user friendly. It saved us several times when items got corrupt or deleted. **Official Response from Katrine Palsby:** > Hi Alexander So great to hear that you're happy with our solution - especially that you are making the most of the granularity of Keepit's restore functionalities. Do let our Customer Support know your thoughts on improving the usage reporting - they will be happy to pass them on to our product teams. Best, Katrine from Keepit ### 46. Easy use, Easy to backup and Easy to restore **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo C. | IT Country Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Keepit?** How easy and flexible is create a backup plan. Zero downtime, easy to deploy and learn. Until now never fail one restore. **What do you dislike about Keepit?** Lack of advance search in the mailbox to find one specific word. **What problems is Keepit solving and how is that benefiting you?** Allow create one O365 backup strategy, and restore mailbox, Sharepoint and One Drive in minutes. **Official Response from Katrine Palsby:** > Hi Paulo Great to hear - thank you for the wonderful review. Best, Katrine from Keepit ### 47. Great Cloud Backup Tool - KeepIT **Rating:** 4.0/5.0 stars **Reviewed by:** Rakesh B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Keepit?** KeepIT is very simple to setup and use. We have had no issues since first installing and it just works quitely in the background. **What do you dislike about Keepit?** Would be great if we had some intergration with other tools we use i.e. Datto RMM. **What problems is Keepit solving and how is that benefiting you?** Solving backup of our service In SAAS. **Official Response from Katrine Palsby:** > Hi Rakesh So glad to hear it - thank you. Best, Katrine from Keepit ### 48. KeepIT best SaaS backup **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2023 **What do you like best about Keepit?** Resilience, sustainable and manageable.. **What do you dislike about Keepit?** nothing, all is good to me.although they need a partner in Egypt. **What problems is Keepit solving and how is that benefiting you?** KeepIT saved a lot of space that was consumed on our local backup appliance also it included another service that we didn't take backup for it as OneDrive and SharePoint. **Official Response from Katrine Palsby:** > Hi Ahmed Thank you for your great review - and so glad we give you more backup and can save you a bunch of space. Best, Katrine from Keepit ### 49. Keep IT Feedback MAJ **Rating:** 5.0/5.0 stars **Reviewed by:** Al Majmoua A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Keepit?** Simple interface and User friendly. Connectors are easy to configure **What do you dislike about Keepit?** Inability to modify backup schedules. I cannot control the backup job timing, but it should be considered as an option for later versions. **What problems is Keepit solving and how is that benefiting you?** Storage space, Hardware requirements. **Official Response from Katrine Palsby:** > Hi Al Majmoua Thank you for your kind words. Best, Katrine from Keepit ### 50. Set it and forget it **Rating:** 4.0/5.0 stars **Reviewed by:** Kim O. | Systemadministrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Keepit?** The setup is just a few clicks, and your have protected your data. **What do you dislike about Keepit?** You can't take backup of specific users, they must be in a group. **What problems is Keepit solving and how is that benefiting you?** Recover after accidental deletion or recover important files from dismissed employees ## Keepit Discussions - [What is Keepit used for?](https://www.g2.com/discussions/what-is-keepit-used-for) - [View Keepit pricing details and edition comparison](https://www.g2.com/products/keepit/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-03+21%3A39%3A41+-0500&secure%5Bsession_id%5D=33301acb-9082-41f9-809e-8529286548de&secure%5Btoken%5D=856f81f6fdb7ff2fd30527b68d402065c3ceeb7477e35aaf33cb0a319a76c42d&format=llm_user) ## Keepit Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Keepit Features **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Keepit Alternatives - [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews) - 4.5/5.0 (115 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (726 reviews) - [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) - 4.6/5.0 (401 reviews)