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G2 recognized Keepit
Keepit

By Keepit

4.7 out of 5 stars
3 star
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How would you rate your experience with Keepit?

Keepit Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Keepit Media

Keepit Demo - Login screen
Login to Keepit
Keepit Demo - Connectors Page
List of all connectors
Keepit Demo - Job Monitor
List of oh jobs in the system
Keepit Demo - Configuration Pop Up for Microsoft
Set up connectors
Keepit Demo - Restore Pop Up
Process of restoring files
Keepit Overview
Play Keepit Video
Keepit Overview
Keepit Platform Demo
Play Keepit Video
Keepit Platform Demo
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Keepit Reviews (139)

Reviews

Keepit Reviews (139)

4.7
139 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable backups, highlighting how simple it is to set up and manage without constant oversight. The intuitive interface and quick recovery options provide peace of mind, making it a preferred choice for businesses. However, some users note that the restore interface could be more intuitive, which may complicate the recovery process for less technical users.

Pros & Cons

Generated from real user reviews
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Manav S.
MS
Admin Assistant/ Head of IT
Small-Business (50 or fewer emp.)
"Keepit is great for document recovery"
What do you like best about Keepit?

Keepit has a great system, they have their own in house servers that store our documents, with layers of backups. In the event of losing our documents through Microsoft Onedrive, which has happened in the past, we can easily recover everything through a backup. Plus we get unlimited storage. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

User interface is a bit dated. I think if the interface was easier to navigate through, it would save some time. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Manav,

Thank you for your positive feedback about our document recovery system and unlimited storage. We appreciate your input about the user interface and are continuously working on improvements to enhance the user experience.

Best regards,

Susan

RM
Sr. Account Consultant
Mid-Market (51-1000 emp.)
"Seamless Backup Solution, Effortless Management"
What do you like best about Keepit?

I love how Keepit provides worry-free backup solutions for my clients, ensuring compliance and safeguarding their emails and other essential data. The ease of administering Keepit and its seamless operation are standout features that make it a reliable choice. I am impressed with how straightforward the initial setup was thanks to the skilled implementation support provided by the Keepit staff, which made the transition smooth and hassle-free. I am very enthusiastic about recommending Keepit and confident in selling it as a solution to my current and potential clients. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

There is nothing I dislike about the product. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Ron,

Thank you for taking the time to review Keepit. We're glad to hear that you appreciate our backup services for O365 and Google Workspace.

Best regards,

Susan

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Reliable backup solution with seamless integration and excellent support."
What do you like best about Keepit?

We are extremely happy with Keepit’s support, backup plan, competitive pricing, and excellent customer service. The platform is reliable, easy to use, and gives us confidence that our data is secure. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

So far, we haven’t encountered any major issues. The product meets our needs effectively, and the support team is always responsive. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello,

Thank you for your positve feedback! We strive to provide reliable and easy-to-use solutions to give our customers confidence in the security of their data.

Best regards,

Susan

RH
CIO/CISO
Small-Business (50 or fewer emp.)
"Easy, Fast, and Secure, but the Price Can Improve"
What do you like best about Keepit?

Ease of use, quick response, absence of errors and problems. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

I would review your price, which I believe can be improved based on recurrence criteria. A reduction in this area would position it as a benchmark against competitors who struggle to reach even with similar prices. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Rafael,

Thank you for sharing your positive experience with Keepit! We value your feedback on pricing and will use it to enhance our offerings. We're committed to providing a high-quality service at a competitive price.

Best regards,

Susan

PD
IT engineer
Mid-Market (51-1000 emp.)
"Everything is fine with this service. No failed jobs, easy control."
What do you like best about Keepit?

Full automatically soulution without erros. Thats Great. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Nowdays, nothing. Everything is fine. The service is running well. Review collected by and hosted on G2.com.

Response from Katrine Palsby of Keepit

Hi Peter

Thank you for the great review. I am sorry to hear about the glitch in Azure - I trust that was a one-off. It sounds like it must have been when we first launched the solution.

Best, Katrine from Keepit

Jeremy M.
JM
Director of IT
Mid-Market (51-1000 emp.)
"Reliable and Easy to Use, But Needs Better Integrations and Support"
What do you like best about Keepit?

KeepIT has been very reliable and has most of the features we need. It was easy to implement. We use this every day. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Integrations could be better. We also do not like the chat style customer support. The Litigation hold backup functionality needs improved. I also want it to support Private workspaces for POwerBI Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Jeremy,

Thank you for sharing your feedback with us! We're thrilled to hear that you find Keepit reliable and easy to use for your daily needs. We understand the importance of integrations and support, and we are continuously working to enhance these aspects to better serve you. We are committed to providing a seamless experience for backing up your SaaS infrastructure and will pass along your suggestions to our product team. If you have any further suggestions or need assistance, please feel free to reach out to us.

Best regards,

Susan

Alex B.
AB
Director Of Information Technology
Small-Business (50 or fewer emp.)
"Great product!"
What do you like best about Keepit?

I really appreciate the simple user interface and dashboard. It makes it extremely easy to find what I am looking for and to perform tasks when I need to. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

I wish there was a more a-la-carte model. We only need to backup our public folder. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Alex, We're happy to hear that you find Keepit easy to understand and navigate. We understand your suggestion for a more a-la-carte model and will pass it on to the team for consideration. It's great to hear that Keepit is providing the backup solution you need for your crucial public folders.

Best regards,

Susan

JC
Infrastructure Specalist
Mid-Market (51-1000 emp.)
"KeepIT, keeps going!"
What do you like best about Keepit?

As the title states KeepIT keeps going and in the 3-4 years my company has been using KeepIT, we have never had any downtime issues.

Its also extremely easy to use, which is ideal as i use the KeepIT everyday a week! The features of of how each solution backup-ed broken down into easy to view information, so i know exactly what i am backing up and what i am restoring.

I have only needed to deal with Customer Support once, in my time using the product and my issue was resolved quickly and has not re-occured! Review collected by and hosted on G2.com.

What do you dislike about Keepit?

There really isn't much to dislike about KeepIT as it does what its says it does and thats backing up 0365 data. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Jordan,

Thank you for your feedback! We are pleased to hear that you find Keepit easy to use and that it has been reliable for your company. We strive to make the backup and restore process as seamless as possible for our customers.

Regards,

Susan

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Meets all the expectations I had in reference to the backing of 365"
What do you like best about Keepit?

The ability to make copies of all 365, sharepoint, mail, teams... Review collected by and hosted on G2.com.

What do you dislike about Keepit?

The complexity of the console, when I want to retrieve a file, mail or other, it is very difficult to get to what I want to find. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Thank you for sharing your feedback with us! We're thrilled to hear that Keepit is meeting your expectations in terms of backing up your 365 data. We understand your concerns about the complexity of the console and the challenges in retrieving specific files. We will certainly look into ways to improve the user experience and make it easier for you to find what you need efficiently.

Best regards,

Susan

Jordan C.
JC
Infrastructure Engineer
Mid-Market (51-1000 emp.)
"Fast, Easy, Reliable KeepIT is here to stay."
What do you like best about Keepit?

The one of the most helpful feature is the restoring of 365 mailboxes, the ease of finding mailboxes and being able to browse through mailboxes to ensure i am restoring files from the correct mailbox.

The ability to be able to share mailboxes with users to search the mailboxes by sending links.

Keep IT makes it very simple added different connectors, such as Teams, One Drive.

Any issue we have had with KeepIT, has been resolved quickly and have not reoccured which is perfect. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

We have been using KeepIT since 2022 and I currently don't have any dislikes with KeepIT. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Jordan,

We appreciate your kind words and are pleased to know that Keepit has been able to solve your backup needs. Thank you for choosing Keepit!

Best regards,

Susan

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

Average Discount

11%

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Keepit Features
Storage Capacity
Remote Backup
Versioning
SaaS Application Variety
Storage Formats
File Sharing
Security Standards
Encrypted Storage
Autonomous Task Execution
Multi-step Planning
Cross-system Integration
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Keepit