Tebra (previously Kareo + PatientPop) Reviews & Product Details

Tebra is easy to use once you’re familiar with it, and it stays clear and straightforward when you’re working with claims. Tracking the status of a medical claim can be difficult, but Tebra makes it much easier to see exactly where you’re at in the process. Review collected by and hosted on G2.com.

It can be a bit slow when opening claims and encounters. It’s also frustrating that I can’t change patient cases after billing. Billing Medicaid as a secondary payer still needs improvement, and the overall workflow around that could be smoother. Review collected by and hosted on G2.com.

I like the app version of Tebra (previously Kareo + PatientPop). I appreciate using the notes AI feature, and the initial setup was simple. The ability to track how much a provider generates with the filter is also useful. Review collected by and hosted on G2.com.

I don’t like seeing the billing version on the app. It could be improved by creating more real-time billing, showing when something is approved and submitted, and giving the option to change that. Review collected by and hosted on G2.com.

multiple options (EHR, telehealth, calendar, etcetera) Review collected by and hosted on G2.com.

some patient coupon issues they are working to resolve (wrong price) Review collected by and hosted on G2.com.

I like that it is a stand alone application and not web-based. Review collected by and hosted on G2.com.

The filtering and sorting ability is lacking considerably. Review collected by and hosted on G2.com.

Tebra (formerly Kareo + PatientPop) has transformed our practice management with its seamless integration of EHR, billing, and patient engagement tools. The all-in-one platform saves us countless hours by automating administrative tasks while improving patient communication. The intuitive interface makes it easy for our entire team to adopt, and the robust reporting features give us valuable insights into practice performance. Review collected by and hosted on G2.com.

The unified patient portal and automated appointment reminders have significantly reduced no-shows and improved collections. We particularly appreciate the clean billing dashboard that helps track claims in real-time. The mobile app allows providers to access records securely from anywhere, which has been invaluable for our workflow. Review collected by and hosted on G2.com.

I am really overwhelmed with all of the new ideas and products that are introduced on a daily basis! But, I changed companies and I had to learn a new software! I AM pleased to say that this was way better than I expected. And it did not take forever to get it either! I also love that there are supports that meet with me via video chat...live, person to person! And the updates are easy to bare. Whew! This was a load off! Review collected by and hosted on G2.com.

I don't like that note assist is 1$ per note. Just add it as an add on and that is much better. Especially because we have over 400 patients and are steadily growing! Review collected by and hosted on G2.com.

I appreciate that Tebra serves as the backbone of my medical billing business, providing robust support for over fifteen years. I find the software's user-friendliness and ease-of-use exceptional, particularly for onboarding new employees and clients. I also value the simplification of reading ERAs in clearinghouse reports, making sharing with clients hassle-free. Review collected by and hosted on G2.com.

We have been requesting additional reports for a couple of years now. Instead of having multiple reports that fulfill our needs, we often have to stitch the information together manually through data exports, which is time-consuming and inefficient. Review collected by and hosted on G2.com.

Very clear tabs for documentation for patients. Review collected by and hosted on G2.com.

There’s a lot of clicking required within each tab, which makes tasks take longer than they should. Review collected by and hosted on G2.com.

I like the calendar feature in Tebra. It's helpful for signing in and out. Review collected by and hosted on G2.com.

I loathe the blocking off time off. It should be way easier like Outlook's calendar. Review collected by and hosted on G2.com.

I love my account manager Daniel Hoke.. he is always responsive and answers any of my questions and that is why I am still with Tebra.. Review collected by and hosted on G2.com.

that they merged with Patient pop and named kareo Tebra Review collected by and hosted on G2.com.