--- title: Tebra (previously Kareo + PatientPop) Reviews meta\_title: 'Tebra (previously Kareo + PatientPop) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 260 reviews by the users' company size, role or industry to find out how Tebra (previously Kareo + PatientPop) works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 260 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Tebra (previously Kareo + PatientPop) Reviews & Product Details Visit Website Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system. * * * Product Website Tebra (previously Kareo + PatientPop) Seller [Tebra](https://www.g2.com/sellers/tebra) Discussions [Tebra (previously Kareo + PatientPop) Community](https://www.g2.com/products/tebra-previously-kareo-patientpop/discuss) Languages Supported English Solution Type All-in-One Overview by Lauren Curtin Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/tebra-previously-kareo-patientpop/pricing) ## Tebra (previously Kareo + PatientPop) Integrations (3) What do users say about integrations? Verified by Tebra (previously Kareo + PatientPop) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aprima RCM ](https://www.g2.com/products/aprima-rcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Practice Fusion ](https://www.g2.com/products/practice-fusion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zocdoc ](https://www.g2.com/products/zocdoc/reviews) Show More ![Deidra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deidra W.") DW Deidra W. Mid-Market (51-1000 emp.) 2/14/2023 "Easy with some issues but works well" 4/5 What do you like best about Tebra (previously Kareo + PatientPop)? Access to the clients' charts via phone or desktop is excellent. Being able to set standard quick easy drop-in notes is a great feature. Being able to email or text the client from the app is a nice feature. Seeing a history list and reaccessing the client is also great. Being able to run reports and surveys is helpful. Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? The one thing that is an issue is that I have to see all emails or messages being sent to everyone. That is quite annoying as it makes me consistently check or see notes irrelevant to my or my client's communication needs. I wish there were a way to stop seeing all the messages and only mine. Also, the report feature has limited time frame and would be nice if had more report options to pull data like insurance providers. Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Sometimes the server is down and doesn't have access to Kareo. Being able to fix the message filter where I only see messages that are to me instead of the entire company. On certain platforms like my IPad had some issues and caused inconsistency of features. Review collected by and hosted on G2.com. Show More 2/22/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite AM Angel M. Billing Manager Small-Business (50 or fewer emp.) 8/1/2024 "Receptionist's Best friend" 5/5 What do you like best about Tebra (previously Kareo + PatientPop)? I love that established patients can schedule their own appointment and update the office on their new insurance or demographic information! Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? I can not find one thing that I do not like about the system! Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? overload of telephone calls to schedule Annual prevenetive office visits for established patients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JM John M. Clinic coordinator Mid-Market (51-1000 emp.) 8/6/2024 "Free features are more than enough" 4/5 What do you like best about Tebra (previously Kareo + PatientPop)? We are able to designate different realms for visits in the scheduler, which allows us to designate them as telehealth or in-office Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? Ability for more than one prodivder to be in patients chart could be improved Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Text communications have been extremely helpful for appointment reminders Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Delaina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delaina S.") DS Delaina S. Billing Manager Small-Business (50 or fewer emp.) 8/1/2024 "Easy friendly HMR system" 5/5 What do you like best about Tebra (previously Kareo + PatientPop)? It's very easy to navigate and enter patients information and billing Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? You can delete anything once it's been entered. Example patients insurance on file and patients that have left practice after 5 years Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? N/a Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 2/21/2024 "Great platform that has huge future potential" 5/5 What do you like best about Tebra (previously Kareo + PatientPop)? It is one of the more modern systems that has really good integration capabilities. The one thing that stands out is the ease for which to setup EDI and the built in features such as fax, document storage, etc.. Given that it has an API that was a huge selling point for us to integrate our in house systems and workflow with the platform. It has potential for scalability with its modular approach as well. Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? The UI could be improved some and additional features could be added such as importing 835 files, more detailed eligibility checks, disable statements per patient, and less tabs. The case approach is ok and the ability to customize reports could be improved. Note I am talking about the client software for billing. Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? The ability to have all things in one place such as clearinghouse reports is really huge. Other systems we have used separate their systems by tying in the practice management with external areas you then need to login to and follow up, etc.. As we add features we can easily enable or disable them which Tebra has already thought of. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Blanca L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blanca L.") BL Blanca L. Small-Business (50 or fewer emp.) 2/22/2024 "Authorizations Department: My review is a 10" 5/5 What do you like best about Tebra (previously Kareo + PatientPop)? Tebra has been the easiest EMR I've ever worked on in the past 20 years. Being able to check eligibity is amazingly easy. I use Tebra daily in order to complete my tasks. Customer support is very knowledgeable and quick to help fix minor issues. Training new employees on your EMR is absoulty wonderfull and easy. When Kareo became Tebra it just made my job easier. Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? There is nothing I dislike about Tebra. Which I had some advise on how to make it better but I have nothing. Tebra has is the only EMR system I recommend to collegues. Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Patient communication is very benefitting Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TH Tracey H. PMHNP Small-Business (50 or fewer emp.) 8/1/2024 "Excellent EMR" 5/5 What do you like best about Tebra (previously Kareo + PatientPop)? The ease of the platform and customer support Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? The difficulty of the billing platform and poor customer service at start up Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Wendy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wendy C.") WC Wendy C. PMHNP-BC/Practice Owner Small-Business (50 or fewer emp.) 2/21/2024 "Good value" 4/5 What do you like best about Tebra (previously Kareo + PatientPop)? Ease of use, good value for money, especially for smaller practices. Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? The billing module should be integrated with the clinical module without having to sign into 2 ifferent places. There should be business hours for the entire US, not just Pacific Time Zone. Having a business in the East, there needs to be accessibility. Please put brighter colors back, the dark green has no curb appeal. Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? They are adding features constantly to improve product. It would be much easier for provider to suggest improvement through a quick form within EHR. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 12/2/2023 "Tebra has cost my company" 0/5 What do you like best about Tebra (previously Kareo + PatientPop)? I loved Kareo. Our whole practice did. It was easy to use, the staff was helpful and we had very little problems-until Tebra took over. Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? Tebra took over Kareo and Patient Pop around May of 2023. This merger has been a absolute nightmare!!!! There has been many system outages, appointments disappearing, prescriptions not sending, and billing issues. The billing issues have been the worst! For 3 months now my claims have been sent to the wrong payors or not sent at all! My claims are months behind. It has greatly affected our business. The customer support is horrible. Most of the representatives have no idea how to use their own system! It takes customer service days to weeks to resolve issues, that's assuming they respond in the first place. Our business has over 16 providers and we could not sustain the losses anymore so we switched platforms. We were able to download our demographic data ourselves however; they will not give us our documents or patients notes without charging another $4,000. The data belongs to the customer and it's not acceptable to charge us for it. By holding our data, they put us at risk, because we're unable to now provide patients their medical records.if you're currently with Tebra and reading this, I urge you to stop uploading documents to their system and record your notes elsewhere because they charge an exuberant amount to extract these from their system if you ever choose to leave. Please think twice before going to this company. They sell a beautifully designed platform that will only give you trouble and little support. Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? They're very slow to solve problems. You may get resolution the same day if you call, if you're lucky, but normally it's days to weeks before a problem is solved. They turn most problems around and blame the customer for the issues or tell you they're trying to solve them as quickly as possible and send you to a website that shows all the problems their trying to solve. They also love to send you to multiple people, non of which can solve the problem. It's a joke. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KC kimberly c. schedule coordinator Small-Business (50 or fewer emp.) 8/1/2024 "great system to use" 5/5 What do you like best about Tebra (previously Kareo + PatientPop)? easy access to patient info and all their notes. Review collected by and hosted on G2.com. What do you dislike about Tebra (previously Kareo + PatientPop)? i dont really have no dislike about the web. Review collected by and hosted on G2.com. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? i allows me to check patients info and see if they need to schedule or not Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Tebra (previously Kareo + PatientPop)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Tebra (previously Kareo + PatientPop) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/discussions/new) ![Susan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan B.") SB Susan Braddock • Last activity over 3 years ago Kareo system down again 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/kareo-system-down-again) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") G2 Verified User in Computer Software • Last activity over 6 years ago Are there any setup fees or long-term contracts? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/are-there-any-setup-fees-or-long-term-contracts) [ View all Discussions ](https://www.g2.com/products/tebra-previously-kareo-patientpop/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 15 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/tebra-previously-kareo-patientpop/pricing) Tebra (previously Kareo + PatientPop) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/epic-vs-tebra-previously-kareo-patientpop) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image") eClinicalWorks 3.7/5(158) [ Compare Now ](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-eclinicalworks) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f5bcd08a28f327ee4a99dfcc3baed7cd/webpt.png "Product Avatar Image") WebPT 4.4/5(162) [ Compare Now ](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-webpt) ##### ##### Tebra (previously Kareo + PatientPop) Features Operations Workflow Optimization - Clinical Documentation EHR Integration - Clinical Documentation Clinical Communication - Clinical Documentation Clinical Workflow Management Clinical Documentation Patient Health Information Management ePHI Storage Interoperability Patient Workflow Management Operations Management Administrative Processes Back Office Processes Workflow Coordination [ View More Features ](https://www.g2.com/products/tebra-previously-kareo-patientpop/features) ## Top-Rated Alternatives [ ![WebPT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WebPT") WebPT 4.4/5(162) ](https://www.g2.com/products/webpt/reviews) [ ![NextGen Healthcare EHR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NextGen Healthcare EHR") NextGen Healthcare EHR 3.7/5(175) ](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) [ ![DrChrono by EverHealth.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DrChrono by EverHealth.") 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