iPlum Features

Enables users to place phone calls over the internet.

Enables users to send instant messages over the internet.

Enables users to share screens over the internet.

Enables multiple users to make phone or video calls over the internet at once.

Enables users to contact one anothers through mobile phones and landlines.

Offers users the option to play music for contacts who are on hold.

Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.

Offers users a unique number that can be dialed from anywhere.

Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.

Requires users download the software on its own.

Records calls for future reference.

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

Has auto-dialing or predictive dialing functionality.

Retains a log of extraneous contact information such as timezone and contact engagement.

Allows users to denote which contacts they believe are prospective customers.

Automatically transcribes and summarizes meeting discussions.

Allows administrators to set up and implement any levels of authorization required to send and receive secure messages

Facilitates the receiving and sending of secure and encrypted text messages

Facilitates the receiving and sending of secure and encrypted emails

Facilitates communication between health care professionals

Aligns and complies with HIPAA regulation and standards

Supports desktop, iOS, and Android operating systems

Allows the determination and assignment of the lifespan of a delivered message

Enhances clinical workflows

Utilizes telecommunications technology to provide providers and patients with two-way communication.

Ensures that the telemedicine solutions works even when internet is slow or network is poor.

Facilitates the integration between telemedicine platform and existing EHR.

Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding.

Supports the needs and requirements of specialty practices.

Generates or provides practioners with the tools to create clinical documentation post-meeting.

Ensures that the telemedicine platform adheres and complies with HIPAA regulations.

Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations.

Contains PBX & VoIP softphone that can be used within the VoIP business system.

Manages incoming calls with features such as call forwarding, transferring, and routing.

Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.

Enables integrations with communication and CRM platforms.

Provides compatibility with both hosted and virtual PBX solutions.

Supports SIP trunking services for local and long-distance calls.

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting