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# Spruce Health vs iPlum Comparison - What are their main differences?

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Spruce HealthiPlum[+ Add Product](#)

Reviews

**Spruce Health** [

4.7/5(351)

](https://www.g2.com/products/spruce-health/reviews#reviews)

**iPlum** [

4.3/5(201)

](https://www.g2.com/products/iplum/reviews#reviews)

Pricing

**Spruce Health**
Free Trial

**$24.00** 1 User Per Month · Basic Plan

**iPlum**
 **$8.99** · Standard

**Pricing Insights**
from reviews

Time to Implement

**Spruce Health**
1 month

Based on 87 responses

**iPlum**
\<1 monthFaster

Based on 12 responses

Return on Investment

**Spruce Health**
15 months

Based on 73 responses

**iPlum**
8 months7 months sooner

Based on 11 responses

Perceived Cost

**Spruce Health**
$$$$$

**iPlum**
$$$$$

Average Discount

**Spruce Health**
6%

**iPlum**
6%

 ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")

 ![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum")

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Pros & Cons

**Spruce Health**
[
Ease of Use (21)
](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736801&qs=pros-and-cons#reviews)[
Efficiency (13)
](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736502&qs=pros-and-cons#reviews)[
Limited Features (8)
](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736738&qs=pros-and-cons#reviews)[
Messaging Issues (7)
](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736275&qs=pros-and-cons#reviews)

**iPlum**
[
Ease of Use (104)
](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407032&qs=pros-and-cons#reviews)[
HIPAA Compliance (52)
](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407093&qs=pros-and-cons#reviews)[
Texting Issues (28)
](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407003&qs=pros-and-cons#reviews)[
Call Issues (25)
](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1406338&qs=pros-and-cons#reviews)

Integrations

**Spruce Health**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image")

athenaOne

](https://www.g2.com/products/athenaone/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa50550d6a0f989ed2cbe7f61699a17c/chroniccareiq.png "Product Avatar Image")

ChronicCareIQ

](https://www.g2.com/products/chroniccareiq/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a689e569ac319e28f67b153f3390de84/9c7e110d-6c3c-43bf-b77a-9fc8893999cd.png "Product Avatar Image")

Dock Health

](https://www.g2.com/products/dock-health/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c59e9b88643479dd7b106f010aec749/drchrono-by-everhealth.png "Product Avatar Image")

DrChrono by EverHealth

](https://www.g2.com/products/drchrono-by-everhealth/reviews)[
View all
](https://www.g2.com/products/spruce-health/integrations)

**iPlum**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[
View all
](https://www.g2.com/products/iplum/integrations)

Screenshots

**Spruce Health**
 ![Spruce Health screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1827501/Spruce_Health.png)

**iPlum**
 ![iPlum screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1338256/Contacts-Menu-iPlum.png)

Ratings

Meets Requirements

**Spruce Health**

9.1

9.1275

**iPlum**

9.2

9.2184

Ease of Use

**Spruce Health**

9.0

9.0281

**iPlum**

8.6

8.6186

Ease of Setup

**Spruce Health**

8.8

8.8142

**iPlum**

7.9

7.9177

Ease of Admin

**Spruce Health**

9.0

9.0103

**iPlum**

8.6

8.646

Quality of Support

**Spruce Health**

8.9

8.9264

**iPlum**

8.4

8.4150

Has the product been a good partner in doing business?

**Spruce Health**

9.0

9.0100

**iPlum**

8.2

8.247

Product Direction (% positive)

**Spruce Health**

8.8

8.8242

**iPlum**

8.6

8.6185

Features

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

8.9

83

9.0

126

Platform

User Authorization - HIPAA Compliant Messaging

9.2

72

9.3(won by 0.1)

119

Compliant Texting - HIPAA Compliant Messaging

9.0

76

9.2(won by 0.2)

123

Compliant Emailing - HIPAA Compliant Messaging

8.0

22

8.5(won by 0.5)

111

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Clinical Communication - HIPAA Compliance

9.0

73

9.1(won by 0.1)

113

HIPAA Compliance - HIPAA Compliant Messaging

9.3(tied score)

73

9.3(tied score)

121

Operating Systems - HIPAA Compliant Messaging

9.1(won by 0.1)

68

9.0

115

Workflow Enhancement - HIPAA Compliant Messaging

8.7

70

8.9(won by 0.2)

114

Message Lifespan - HIPAA Compliant Messaging

Feature Not Available

9.0(won by default)

111

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

8.2

182

8.5

24

Technology

Telecommunications

9.2

156

9.4(won by 0.2)

24

Low Bandwidth Support

8.1

101

8.9(won by 0.8)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

EHR Integration

6.0

64

7.7(won by 1.7)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

Not enough data

Not enough data

Administration

Practice Branding

7.9(tied score)

82

7.9(tied score)

21

Practice Specific

8.3(won by 0.3)

114

8.0

22

Charting And Documentation

6.6

72

7.6(won by 1.0)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-Provider Practice

Not enough data

Not enough data

Compliance

HIPAA Compliance

9.6(won by 0.3)

169

9.3

23

State Regulation Compliance

9.6(won by 0.2)

142

9.4

22

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Remote Treatment Planning

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Online Forms

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Virtual Waiting Room

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);)

7.5

42

Not enough data

Patient-Centered Functions

Online Presence Management

6.6(won by default)

34

Not enough data

Patient Feedback Management

7.0(won by default)

34

Not enough data

Patient Communications

9.6(won by default)

41

Not enough data

Patient Portal

Feature Not Available

Not enough data

Integration with Wearables

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Intake Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Operations

Workflow Management

8.9(won by default)

38

Not enough data

Interoperability

8.3(won by default)

36

Not enough data

Patient Satisfaction Management

8.2(won by default)

34

Not enough data

EHR Integration

5.3(won by default)

33

Not enough data

IPC Systems Integration

5.7(won by default)

27

Not enough data

Digital Intake Forms

Feature Not Available

Not enough data

Engagement Measuring

Feature Not Available

Not enough data

Patient Intake

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

Care Plan Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Care Summaries

Not enough data

Not enough data

EHR-Agnostic

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Summarization

7.7(won by default)

22

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Scheduling

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Patient Education

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Patient Questionnaires

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Medication History

Not enough data

Not enough data

Online Refills

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Prescription Renewal

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Lab Results

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Patient Monitoring

Not enough data

Not enough data

Health Record Access

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Bill Payment

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Video Consultations

Not enough data

Not enough data

Secure Messaging

Not enough data

Not enough data

VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

Not enough data

6.9

102

Platform Basics - VoIP Providers

PBX systems, VoIP Softphone

Not enough data

7.4(won by default)

65

Call Management

Not enough data

8.0(won by default)

69

Network monitoring

Not enough data

7.5(won by default)

63

Integrations

Not enough data

6.8(won by default)

65

Virtual PBX

Not enough data

6.5(won by default)

62

SIP trunking services

Not enough data

6.5(won by default)

62

Contact Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Center Integration

Not enough data

Not enough data

Basic Communication

Phone Calls

Not enough data

8.9(won by default)

95

Instant Messaging

Not enough data

8.9(won by default)

93

Screen Sharing

Not enough data

5.9(won by default)

77

Conference Calls

Not enough data

6.3(won by default)

72

Desk-to-Desk Calls

Not enough data

6.6(won by default)

74

Video Calls

Not enough data

Feature Not Available

SMS Messaging

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

Agentic AI - VoIP Providers

Autonomous Task Execution

Not enough data

6.3(won by default)

50

Cross-system Integration

Not enough data

6.5(won by default)

50

Adaptive Learning

Not enough data

6.4(won by default)

51

Proactive Assistance

Not enough data

6.4(won by default)

49

Access

Software Pairing

Not enough data

6.2(won by default)

69

Individual Download

Not enough data

7.1(won by default)

78

Browser Extension

Not enough data

Feature Not Available

Advanced Features

Hold Music

Not enough data

5.7(won by default)

70

Automated Attendants

Not enough data

6.4(won by default)

78

VOiP Number

Not enough data

8.4(won by default)

87

Additional Functionality

Live Chat

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Virtual Call Center

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

IVR

Not enough data

Not enough data

API

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Call Conferencing

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Caller Profiles

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

VoIP Connection

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

VoIP

Not enough data

Not enough data

Call Queues

Not enough data

Not enough data

Call Screening

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Online Voice Transmission

Not enough data

Not enough data

Unified Communications

Not enough data

Not enough data

Voicemail Transcription

Not enough data

Not enough data

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

7.8

27

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

Not enough data

7.8(won by default)

9

Natural Language Interaction

Not enough data

7.6(won by default)

9

Calling

Record Calls

Not enough data

7.5(won by default)

26

Call Types

Not enough data

8.6(won by default)

27

Auto Dialer

Not enough data

8.3(won by default)

11

Generate Location

Not enough data

Feature Not Available

Click-to-Call

Not enough data

Feature Not Available

Contacts

Personalization

Not enough data

8.2(won by default)

26

Record Prospect Data

Not enough data

7.5(won by default)

25

Information Locater

Not enough data

Feature Not Available

Contact Management

Not enough data

Not enough data

Insights

Automated Note Taking

Not enough data

7.2(won by default)

10

Notes

Not enough data

Feature Not Available

Daily Summary

Not enough data

Feature Not Available

Automated Voicemails

Not enough data

Feature Not Available

Automated Emails

Not enough data

Feature Not Available

Sorts Prospects

Not enough data

Feature Not Available

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Clinical Communication and Collaboration[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

Not enough data

Not enough data

Collaboration

Modules

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Communication

Security

Not enough data

Not enough data

Health Care Messages

Not enough data

Not enough data

Alarms

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Telephone

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Patient Management

Staff Scheduling

Not enough data

Not enough data

Patient Retention

Not enough data

Not enough data

CDI (Clinical Document Improvement)

Not enough data

Not enough data

Operations

Correspondance Variety

Not enough data

Not enough data

Data Sharing

Not enough data

Not enough data

Cross Platform Support

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Health Care IT Integration

Not enough data

Not enough data

Analytics and Reporting

Not enough data

Not enough data

Messaging Security

Not enough data

Not enough data

Medical Spa[Hide 89 FeaturesShow 89 Features](javascript:void(0);)

Not enough data

Not enough data

Business Management

Inventory Management

Not enough data

Not enough data

Merchant Services

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Marketing

Client Communications

Not enough data

Not enough data

Loyalty Management

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Practice Management

Patient Records

Not enough data

Not enough data

Photo Management

Not enough data

Not enough data

E-Prescribing and Lab Orders

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

Insurance Billing

Not enough data

Not enough data

Faculty/Staff Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Lab Order Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Insurance Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Platform Tools

Reporting and Analytics

Not enough data

Not enough data

Healthtech Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customer Mobile App

Not enough data

Not enough data

Additional Functionality

Marketing Automation

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Before & After Pictures

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Treatment Packages

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

For Medical Spas

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

For Plastic Surgery Practices

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

Electronic Faxes

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Customer Surveys

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Medical Coding

Not enough data

Not enough data

Consent Forms

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

kiosk

Not enough data

Not enough data

Plastic Surgery Simulator

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

SMS Reminders

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Automated Quoting

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Google Workspace Communication Tools[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Google Workspace Communication Tools

Cross-system Integration

Not enough data

Not enough data

## Spruce Health vs. iPlum: Which Is Best for You?

Generated using AI

Last updated October 01, 2026, based on 547 verified G2 reviews.

 ![Spruce Health](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Spruce Health")

### Choose Spruce Health if…

- You need a **flexible messaging system** that supports individual patient and provider communication.
- You want a **single app for secure texts, calls, fax, and video** to improve patient engagement.
- You require **easy onboarding and number porting** with personal support during setup.
- You want a **centralized communication platform** that reduces phone tag and improves appointment coordination.
- You need a **HIPAA-compliant phone line** that protects your personal number and supports secure messaging.

Show more

 ![iPlum](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_59ab92bc7cbe456f925c2f84c45b67bc/iplum.png "iPlum")

### Choose iPlum if…

- You want a **HIPAA-compliant business phone line** that keeps personal and professional communication separate.
- You require **call recording and automatic archiving** for compliance and easy record retrieval.
- You need a **simple, intuitive interface** for daily calling and texting in a private practice.
- You want **automatic responses and business hours settings** to protect your work-life balance.
- You require **secure communications compliant with financial regulations** to reduce audit risks.

Show more

User Insights

Reviewers' Company Size

[![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")](https://www.g2.com/products/spruce-health/reviews)

Spruce Health

Small-Business(50 or fewer emp.)

98.8%

Mid-Market(51-1000 emp.)

1.2%

Enterprise(\> 1000 emp.)

0%

[![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum")](https://www.g2.com/products/iplum/reviews)

iPlum

Small-Business(50 or fewer emp.)

96.9%

Mid-Market(51-1000 emp.)

1.6%

Enterprise(\> 1000 emp.)

1.6%

Small-Business

(50 or fewer emp.)

98.8%

96.9%

Mid-Market

(51-1000 emp.)

1.2%

1.6%

Enterprise

(\> 1000 emp.)

0%

1.6%

Reviewers' Industry

[![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")](https://www.g2.com/products/spruce-health/reviews)
Spruce Health

Mental Health Care

61.1%

Health, Wellness and Fitness

12.1%

Medical Practice

11.8%

Hospital & Health Care

10.7%

Individual & Family Services

1.4%

Other

2.9%

[![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum")](https://www.g2.com/products/iplum/reviews)
iPlum

Mental Health Care

53.9%

Health, Wellness and Fitness

11.5%

Hospital & Health Care

10.5%

Individual & Family Services

3.7%

Accounting

2.1%

Other

18.3%

FAQs

## Spruce Health vs iPlum FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between iPlum vs Spruce Health?

Spruce Health stands out from iPlum with a higher G2 rating, stronger support and setup scores, and a more frequently cited ease-of-use advantage among reviewers.

| | [iPlum](https://www.g2.com/products/iplum/reviews) | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (201 reviews) | 4.7/5 (346 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 7.9 | 8.9 |
| Quality of Support score | 8.4 | 8.9 |
| Top Reviewer-Cited Strength | Ease of Use (104 all-time mentions) | Ease of Use (16 all-time mentions) |

### How do the pricing models of iPlum and Spruce Health compare?

Spruce Health is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **iPlum:** Reviewers frequently mention iPlum as affordable and cost-effective, but some cite extra charges for web-based calling and describe it as expensive compared to alternatives.
- **Spruce Health:** Many reviewers highlight Spruce Health as affordable and cost-efficient, with several noting that switching from other providers resulted in cost savings and better billing transparency.
- **Switching reasons:** Recent reviewers who switched to Spruce Health cite frustration with hidden fees and unclear billing from competitors, emphasizing Spruce Health's transparent and predictable pricing as a key reason for switching.

### What are the best alternatives to iPlum and Spruce Health?

The top three alternatives to iPlum and Spruce Health are Weave, Quo, and OhMD.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5 (201 reviews) | Small-Business | Reviewers describe iPlum as affordable but mention extra charges for some features | Ease of Use (104 all-time mentions) |
| [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346 reviews) | Small-Business | Reviewers highlight cost efficiency and transparent billing | Ease of Use (16 all-time mentions) |
| [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | — |
| [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5 (3400 reviews) | Small-Business | — | — |
| [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170 reviews) | Small-Business | — | — |

### Which VoIP Providers features should I prioritize when comparing iPlum and Spruce Health?

Buyers comparing iPlum and Spruce Health should prioritize Ease of Use, HIPAA Compliance, Text Messaging, Customer Support, and Integrations.

- **Ease of Use:** iPlum (104 all-time mentions), Spruce Health (16 all-time mentions)
- **HIPAA Compliance:** iPlum (52 all-time mentions), Spruce Health (7 all-time mentions)
- **Text Messaging:** iPlum (38 all-time mentions), Spruce Health (9 all-time mentions)
- **Customer Support:** iPlum (30 all-time mentions), Spruce Health (11 all-time mentions)
- **Integrations:** Both products have reviewer-cited integrations, but Spruce Health receives more recent praise for API and workflow integrations.

### What are the pros and cons of iPlum vs Spruce Health?

iPlum's headline strength is ease of use and HIPAA compliance, while Spruce Health's is ease of use and efficient communication.

- **iPlum strengths:** Ease of Use (104 all-time mentions), HIPAA Compliance (52), Privacy (40), Easy Setup (38), Text Messaging (38), Secure Communication (32), Customer Support (30), Messaging Features (30), Reliability (26)
- **iPlum trade-offs:** Texting Issues (28), Call Issues (25), interface could be more modern, some advanced features require extra setup, extra charges for web-based calling, occasional spam calls
- **Spruce Health strengths:** Ease of Use (16), Efficiency (13), Communication (11), Customer Support (11), Patient Communication (11), Affordable (7), Messaging Features (7), Fax Services (6), Implementation Ease (6), Integrations (6)
- **Spruce Health trade-offs:** Limited Features (8), Missing Features (7), Expensive (5), some features require higher-tier plans, learning curve for advanced features, occasional support limitations

### Is iPlum or Spruce Health better for small businesses?

Spruce Health is the better fit for small businesses, with a higher G2 rating and stronger small-business reviewer sentiment.

- **iPlum:** Largest segment is Small-Business; reviewers highlight ease of use, affordability, and HIPAA compliance, but mention extra charges and interface limitations.
- **Spruce Health:** Largest segment is Small-Business; reviewers consistently praise ease of use, efficient communication, and cost efficiency, with many citing improved workflows and support for small practices.

### Which VoIP Providers platform has better integrations?

Spruce Health is favored for integrations, with reviewers highlighting API and workflow connections.

- **iPlum:** Google Workspace integration is mentioned in recent reviews.
- **Spruce Health:** Keragon integration and API workflow capabilities are cited in recent reviews, with multiple reviewers noting the value of integrations for automating communication and connecting with EHR systems.

### How do iPlum and Spruce Health compare on customer support?

Spruce Health and iPlum are rated in near-parity on Quality of Support, with Spruce Health holding a slight advantage (8.9 vs 8.4).

- **iPlum:** Reviewers frequently praise responsive and helpful customer support, with 30 all-time mentions, though a few cite a desire for more direct support channels.
- **Spruce Health:** Reviewers highlight fast, personal, and helpful support, with 11 all-time mentions, and several note positive onboarding and issue resolution experiences.

### Which is easier to implement, iPlum or Spruce Health?

Spruce Health is rated higher for Ease of Setup, with a 1-point advantage over iPlum (8.9 vs 7.9).

- **iPlum:** Reviewers describe setup as quick and straightforward, with 38 all-time mentions of easy setup, though some note that advanced configuration can take extra time.
- **Spruce Health:** Reviewers consistently report easy and intuitive implementation, with 8 all-time mentions of setup ease and multiple recent reviews citing smooth onboarding and helpful support during setup.

### Which product has better Phone Calls?

Spruce Health is favored for Phone Calls, with a higher G2 rating and more recent reviewer praise for call quality and reliability.

- **iPlum:** Call Issues (25 all-time mentions), reviewers note reliable call quality but mention occasional dropped calls and interface limitations.
- **Spruce Health:** Reviewers frequently highlight dependable phone call functionality, integration with messaging and fax, and efficient call management, with fewer negative mentions related to call quality.

Alternatives

**Spruce Health Alternatives**

 ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave")

[
Weave
](/products/weave-weave/reviews)

 ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD")

[
OhMD
](/products/ohmd/reviews)

 ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice")

[
SimplePractice
](/products/simplepractice/reviews)

 ![Practice Better](https://images.g2crowd.com/uploads/product/hd_favicon/6b0b70ed0ecbac5eafb43f7bc4738618/practice-better.svg "Practice Better")

[
Practice Better
](/products/practice-better/reviews)

**iPlum Alternatives**

 ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo")

[
Quo
](/products/quo-quo/reviews)

 ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")

[
Dialpad Connect
](/products/dialpad-connect/reviews)

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)