# Grasshopper vs iPlum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that iPlum excels in overall user satisfaction, reflected in its higher G2 Score compared to Grasshopper. Users appreciate its **user-friendly app interface** , making it easy to access features and manage communications effectively.
- **According to verified reviews** , Grasshopper is praised for its powerful capabilities in making calls and receiving text messages, with users highlighting its ability to handle faxes and voice messages seamlessly. This makes it a strong contender for those needing comprehensive communication tools.
- **Users say** that iPlum's pricing is a significant advantage, offering a more affordable entry-level price compared to Grasshopper. This affordability, combined with features like keeping personal and business lines separate, makes it appealing for small businesses looking to manage costs.
- **Reviewers mention** that while Grasshopper has a solid reputation for ease of use, iPlum slightly outperforms it in this area, with users noting that it is **simple to navigate** and integrates well into their daily routines.
- **G2 reviewers highlight** that Grasshopper has a strong focus on small businesses, with a significant percentage of its user base coming from this segment. However, iPlum's broader appeal and recent positive feedback suggest it may be better suited for users who need flexibility in their communication solutions.
- **According to recent user feedback** , both products have their strengths in call quality, but Grasshopper stands out with its high ratings for phone calls. Users appreciate the clarity and reliability of calls, which is crucial for maintaining professional communication.



| | Grasshopper | iPlum | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 161 | 201 | 
| **Largest Market Segment** | Small-Business (86.3% of reviews) | Small-Business (97.4% of reviews) | 
| **Entry Level Price** | $14.00 Per Month | $8.99 | 

---
## Top Pros & Cons

### Grasshopper

Pros:
- VoIP Services (2 reviews)
- Calling Features (1 reviews)

Cons:
- Customer Service (3 reviews)
- Account Management (2 reviews)

### iPlum

Pros:
- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)

Cons:
- Texting Issues (28 reviews)
- Call Issues (25 reviews)

---
## Ratings Comparison
| Rating | Grasshopper | iPlum | 
|---|---|---|
  | **Meets Requirements** | 8.3 (128 reviews) | 9.2 (183 reviews) | 
  | **Ease of Use** | 8.1 (132 reviews) | 8.6 (185 reviews) | 
  | **Ease of Setup** | 7.8 (72 reviews) | 7.9 (176 reviews) | 
  | **Ease of Admin** | 8.3 (61 reviews) | 8.6 (46 reviews) | 
  | **Quality of Support** | 7.7 (111 reviews) | 8.4 (149 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (60 reviews) | 8.2 (47 reviews) | 
  | **Product Direction (% positive)** | 5.9 (128 reviews) | 8.6 (184 reviews) | 

---
## Pricing

### Grasshopper

#### Entry-Level Pricing

Plan: True Solo

Price: $14.00 Per Month

Description: Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.

Key Features:
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps

[Browse all 3 editions](https://www.g2.com/products/grasshopper/pricing)

#### Free Trial

Yes

### iPlum

#### Entry-Level Pricing

Plan: Standard

Price: $8.99

Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.

Key Features:
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail

[Browse all 2 editions](https://www.g2.com/products/iplum/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **iPlum** | 9.0/10 | 126 |

#### Platform

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.3 (119 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.2 (123 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 8.5 (111 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.1 (113 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.3 (121 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.0 (115 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.0 (111 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.9 (114 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **iPlum** | 8.5/10 | 24 |

#### Technology

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.4 (24 reviews) | 
| **Low Bandwidth Support** | Not enough data | 8.9 (23 reviews) | 
| **EHR Integration** | Not enough data | 7.7 (21 reviews) | 

#### Administration

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (21 reviews) | 
| **Practice Specific** | Not enough data | 8.0 (22 reviews) | 
| **Charting And Documentation** | Not enough data | 7.6 (21 reviews) | 

#### Compliance

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.3 (23 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.4 (22 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | 7.5/10 | 96 |
| **iPlum** | 6.9/10 | 109 |

#### Platform Basics - VoIP Providers

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 7.4 (65 reviews) | 
| **Call Management** | Not enough data | 8.0 (68 reviews) | 
| **Network monitoring** | Not enough data | 7.5 (63 reviews) | 
| **Integrations** | Feature Not Available | 6.8 (65 reviews) | 
| **Virtual PBX** | Not enough data | 6.5 (62 reviews) | 
| **SIP trunking services** | Not enough data | 6.5 (62 reviews) | 

#### Basic Communication

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Phone Calls** | 8.9 (86 reviews) ✓ Verified | 8.8 (94 reviews) | 
| **Instant Messaging** | 7.3 (17 reviews) | 8.9 (92 reviews) | 
| **Screen Sharing** | Feature Not Available | 5.9 (77 reviews) | 
| **Conference Calls** | 4.8 (16 reviews) ✓ Verified | 6.3 (72 reviews) | 
| **Desk-to-Desk Calls** | 7.7 (43 reviews) ✓ Verified | 6.6 (74 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (50 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (51 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (49 reviews) | 

#### Access

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Software Pairing** | 6.1 (23 reviews) | 6.2 (69 reviews) | 
| **Browser Extension** | 6.7 (21 reviews) | Feature Not Available | 
| **Individual Download** | 8.5 (57 reviews) ✓ Verified | 7.1 (77 reviews) | 

#### Advanced Features

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Hold Music** | 7.7 (66 reviews) ✓ Verified | 5.7 (70 reviews) | 
| **Automated Attendants** | 8.2 (57 reviews) ✓ Verified | 6.4 (78 reviews) | 
| **VOiP Number** | 8.9 (57 reviews) ✓ Verified | 8.4 (86 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **iPlum** | 7.8/10 | 27 |

#### Agentic AI - Outbound Call Tracking

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (9 reviews) | 

#### Calling

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Record Calls** | Not enough data | 7.5 (26 reviews) | 
| **Generate Location** | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | 8.6 (27 reviews) | 
| **Click-to-Call** | Not enough data | Feature Not Available | 
| **Auto Dialer** | Not enough data | 8.3 (11 reviews) | 

#### Contacts

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Personalization** | Not enough data | 8.2 (26 reviews) | 
| **Information Locater** | Not enough data | Feature Not Available | 
| **Record Prospect Data** | Not enough data | 7.5 (25 reviews) | 

#### Insights

| Feature | Grasshopper | iPlum | 
|---|---|---|
| **Notes** | Not enough data | Feature Not Available | 
| **Daily Summary** | Not enough data | Feature Not Available | 
| **Automated Voicemails** | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 7.2 (10 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to iPlum (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Grasshopper | iPlum | 
|---|---|---|
| **Small-Business** | 86.3% | 97.4% | 
| **Mid-Market** | 9.4% | 1.6% | 
| **Enterprise** | 4.4% | 1.0% | 

### By Industry

#### Grasshopper

- **Information Technology and Services:** 9.4%
- **Consumer Services:** 6.3%
- **Marketing and Advertising:** 5.7%
- **Internet:** 5.0%
- **Financial Services:** 4.4%
- **Mental Health Care:** 3.8%
- **Computer Software:** 3.8%
- **Real Estate:** 3.8%
- **Construction:** 3.8%
- **Architecture & Planning:** 3.1%
- **Other:** 50.9%

#### iPlum

- **Mental Health Care:** 54.2%
- **Health, Wellness and Fitness:** 11.6%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 3.7%
- **Consumer Services:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.6%
- **Consulting:** 1.6%
- **Medical Practice:** 1.6%
- **Real Estate:** 1.6%
- **Other:** 9.5%

---
## Alternatives

### Alternatives to Grasshopper

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3379 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1599 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1372 reviews)
- [Talkroute](https://www.g2.com/products/talkroute/reviews) — 4.6/5 stars (45 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (523 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)

### Alternatives to iPlum

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3379 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1372 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1599 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)

---
## Top Discussions

### Grasshopper

- Title: [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) — 1 comment
  > **Top comment:** "No idea unfortunately, I apologize"
- Title: [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) — 1 comment
  > **Top comment:** "Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but..."

### iPlum

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grasshopper-vs-iplum)