--- title: iPlum Reviews meta\_title: 'iPlum Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 201 reviews by the users' company size, role or industry to find out how iPlum works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 201 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # iPlum Reviews & Product Details Visit Website Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems. * * * Product Website iPlum Seller [iplum](https://www.g2.com/sellers/iplum) Discussions [iPlum Community](https://www.g2.com/products/iplum/discuss) Languages Supported English Solution Type All-in-One Overview by Support iPlum Show More ## Pricing Pricing provided by iPlum. ### Standard $8.99 [ View More Pricing Information ](https://www.g2.com/products/iplum/pricing) ## iPlum Integrations (1) What do users say about integrations? Verified by iPlum [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews) Show More ![Erin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin A.") EA Erin A. Clinical Psychologist Small-Business (50 or fewer emp.) 8/18/2025 "Easy to set up" 4/5 What do you like best about iPlum? iPlum is easy to use and secure. It can recommended by a colleague. Review collected by and hosted on G2.com. What do you dislike about iPlum? A few features are not intuitive to set up, such as texting. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I use it for HIPAA- compliant communication with clients about scheduling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 5/29/2025 "Game-Changer for Business Communication!" 5/5 What do you like best about iPlum? iPlum has been an absolute gem for my business! I love how easy it is to separate work from personal life—calls and texts during business hours? No problem. After hours? Straight to voicemail like magic. The interface is clean, the features are thoughtful, and the reliability is top-tier. It's like having a professional assistant in my pocket! Review collected by and hosted on G2.com. What do you dislike about iPlum? If I had to gently whisper one wish into the suggestion box, it would be for a little more customization around voicemail greetings or auto-replies. Nothing major—just a sprinkle of extra flexibility. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? iPlum is solving a huge pain point for professionals and business owners: managing work communication without sacrificing personal time or professionalism. Before iPlum, I was constantly juggling calls and texts from clients at all hours, blurring the lines between work and life. It was chaotic and exhausting. Now, with iPlum, I can set clear business hours so clients reach me when I’m available—and get routed to voicemail when I’m not. This not only helps me maintain better boundaries and avoid burnout, but it also provides a polished, consistent experience for my clients. The app makes it easy to stay responsive during the day and unplug after hours without missing anything important. It’s efficient, professional, and stress-reducing—and honestly, I didn’t realize how much I needed it until I started using it. Total game-changer. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AF Amy F. LPC Small-Business (50 or fewer emp.) 8/19/2025 "Secure texting and phone system" 4/5 What do you like best about iPlum? Customer service was very responsible during the set-up process. The app works well on my devices. I am a one-person practice so the price is very good for the amount that I use it. Review collected by and hosted on G2.com. What do you dislike about iPlum? I haven't used the calling feature yet so I can't speak to the call quality. The app logs you out frequently so that makes it difficult to respond quickly. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I haven't had any problems. Everything has worked great. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jennifer D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer D.") JD Jennifer D. Licensed Clinical Social Worker Small-Business (50 or fewer emp.) 4/23/2025 "Highly Recommend iPlum!" 4.5/5 What do you like best about iPlum? I like that there is a secondary passcode to enter the app and that you can keep client contact information separate from everyday contacts and keep a separate phonebook. It feels more secure than the previous HIPAA compliant phone app I was using! Review collected by and hosted on G2.com. What do you dislike about iPlum? I wish there was a way to delete text messages- There are instructions on how to do it, but they don't seem to line up with the actual app. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? A HIPAA compliant way to communicate with clients and send/receive personal information via text message in a secure way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 10/22/2025 "User-Friendly and HIPAA Compliant, But Missing Voice Notes Feature" 5/5 What do you like best about iPlum? Ease of use and HIPPA compliance, as well as web calling Review collected by and hosted on G2.com. What do you dislike about iPlum? no voice notes option and would like to be able to thumbs up messages Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? With secure messaging and being able to communicate with clients in between sessions Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Selene P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selene P.") SP Selene P. Owner Small-Business (50 or fewer emp.) 7/29/2025 "iPlum provides a HIPAA compliant phone and text option that has allowed us to grow our business." 5/5 What do you like best about iPlum? HIPAA compliance, multiple users, business hours. Review collected by and hosted on G2.com. What do you dislike about iPlum? I wish the size of the font on the iPhone app was larger. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? We have hired a VA and iPlum allows for them to manage calls and messages freeing the owner up to do other tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 10/6/2025 "straightforward and secure" 5/5 What do you like best about iPlum? The app is easy to navigate and overall very user friendly. Review collected by and hosted on G2.com. What do you dislike about iPlum? So far no complaints about plum. The app has been good for my business needs. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? Not having to disclose personal cell phone number and also knowing I am using a hipaa compliant platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 9/30/2025 "Great service" 5/5 What do you like best about iPlum? This service has been easy to set up and easy to use. Good experience so far Review collected by and hosted on G2.com. What do you dislike about iPlum? Getting the texting feature took about a week which I wasn’t originally prepared for. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? Allows me to use my personal phone but with my own separate business phone number. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dawn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dawn C.") DC Dawn C. Mental Health Counselor, Professional Counselor Associate Small-Business (50 or fewer emp.) 4/23/2025 "Great tool for my counseling practice" 5/5 What do you like best about iPlum? I love that it is HIPAA compliant and that extra safety measure makes my clients feel comfortable reaching out to me. It is user friendly and easy to use. Review collected by and hosted on G2.com. What do you dislike about iPlum? So far I don't have any dislikes or complaints about iPlum. So far it is meeting my expectations and needs. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I have clients who want to be able to reach out in a crisis or just when needing extra support, and being able to message me with HIPAA compliance, is a great service I can offer them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![TJ S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TJ S.") TS TJ S. Owner Small-Business (50 or fewer emp.) 6/17/2025 "Great value" 4/5 What do you like best about iPlum? it's inexpensive and allows me to communicate with my customers by text. Review collected by and hosted on G2.com. What do you dislike about iPlum? You can't control all of the features in the app, you have to go to a desktop browser for some features. The app can be glitchy at times. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? Gives me an inexpensive phone line with texting to use for my small storage facility business Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about iPlum? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about iPlum ](https://www.g2.com/products/iplum/discussions/new) GU Guest User What is iPlum used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-iplum-used-for) [ View all Discussions ](https://www.g2.com/products/iplum/discuss) ## Pricing Options Pricing provided by iPlum. ### Standard $8.99 ### Professional $14.99 [ View More Pricing Information ](https://www.g2.com/products/iplum/pricing) iPlum Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Product Avatar Image") Spruce Health 4.7/5(346) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c78a65f8770d6f6cf50f63a0d2328a55/grasshopper.png "Product Avatar Image") Grasshopper 3.9/5(162) [ Compare Now ](https://www.g2.com/compare/grasshopper-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,398) [ Compare Now ](https://www.g2.com/compare/quo-quo-vs-iplum) ##### ##### iPlum Features Basic Communication Phone Calls Instant Messaging Screen Sharing Advanced Features Automated Attendants VOiP Number Access Individual Download Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Compliant Emailing - HIPAA Compliant Messaging [ View More Features ](https://www.g2.com/products/iplum/features) ## Top-Rated Alternatives [ ![Quo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quo") Quo 4.7/5(3,398) ](https://www.g2.com/products/quo-quo/reviews) [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/iplum/competitors/alternatives) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Google Workspace Communication Tools](https://www.g2.com/categories/google-workspace-communication-tools) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Google Workspace Communication Tools](https://www.g2.com/categories/google-workspace-communication-tools)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which platform offers the fastest master data onboarding process?](https://www.g2.com/discussions/which-platform-offers-the-fastest-master-data-onboarding-process)[What are the best VR collaboration solutions supporting multiple headset types and mixed reality features?](https://www.g2.com/discussions/what-are-the-best-vr-collaboration-solutions-supporting-multiple-headset-types-and-mixed-reality-features)[Most effective chatbot solutions for marketing](https://www.g2.com/discussions/what-are-the-most-effective-chatbot-solutions-for-marketing) [How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms)[best digital experience platforms](https://www.g2.com/discussions/looking-for-the-best-digital-experience-platforms-dxp-what-s-your-favorite)[Pros and Cons Details](https://www.g2.com/products/iplum/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)