Top 10 Implicit Alternatives & Competitors

Top 10 Alternatives to Implicit Recently Reviewed By G2 Community

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Zoho Desk
By Zoho
4.4/5
(7,284)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Categories in common with Implicit:
AI Customer Support Agents
Contact Center Knowledge Base

Talkdesk
By Talkdesk
4.4/5
(2,500)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Categories in common with Implicit:
AI Customer Support Agents
Contact Center Knowledge Base

Guru
By Guru
4.7/5
(2,336)
Product Description
Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.
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Categories in common with Implicit:
Knowledge Base
Contact Center Knowledge Base
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Yext
By Yext
4.4/5
(974)
Product Description
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
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Categories in common with Implicit:
Knowledge Base
Contact Center Knowledge Base

Sprinklr Service
By Sprinklr
4.3/5
(720)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
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Categories in common with Implicit:
AI Customer Support Agents
Contact Center Knowledge Base

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(588)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Categories in common with Implicit:
AI Customer Support Agents
Contact Center Knowledge Base

Bloomfire
By Bloomfire
4.6/5
(513)
Product Description
Bloomfire is a searchable and secure hub for your company knowledge. Bloomfire helps teams find knowledge fast so everyone has information when and where they need it.
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Categories in common with Implicit:
Knowledge Base
Contact Center Knowledge Base

Document360
By Kovai Limited
4.7/5
(498)
Product Description
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
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Categories in common with Implicit:
Knowledge Base
Contact Center Knowledge Base

Dixa
By Dixa
4.2/5
(391)
Product Description
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
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Categories in common with Implicit:
AI Customer Support Agents
Knowledge Base

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G2 Advertising
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G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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