--- title: iMIS Reviews meta_title: 'iMIS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 241 reviews by the users' company size, role or industry to find out how iMIS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 241 scale: '5' date_modified: '2026-08-01' parent_category: name: Association Management url: https://www.g2.com/categories/association-management- --- # iMIS Reviews **Vendor:** Advanced Solutions International (ASI) **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 241 ## About iMIS iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. ## iMIS Pros & Cons **What users like:** - Users enjoy the **ease of use** of iMIS, praising its seamless integration and responsive support team. (14 reviews) - Users value the **flexibility and customization** of iMIS, making it an essential tool for managing member needs. (14 reviews) - Users commend the **excellent customer support** from ASI, noting its responsiveness and dependability for their needs. (12 reviews) - Users appreciate the **flexibility and customizability** of iMIS, enabling tailored solutions for their associations and foundations. (10 reviews) - Users value the **easy integrations** of iMIS, enhancing workflow efficiency and connectivity with other platforms. (10 reviews) - Users appreciate the **customization options** in iMIS, allowing tailored modules and unique reporting capabilities for their needs. (9 reviews) - Users appreciate the **integrated platform** of iMIS, making it easy to manage various business operations effectively. (9 reviews) - Users value the **efficient organization** of iMIS, which streamlines finance data and enhances overall productivity. (8 reviews) - Staff Helpfulness (7 reviews) - Automation (6 reviews) **What users dislike:** - Users note a **steep learning curve** with iMIS, emphasizing the need for improved training resources to navigate the system. (8 reviews) - Users find the **complexity of configuration** in iMIS EMS can be overwhelming and time-consuming during setup. (5 reviews) - Users face **limited customization** with iMIS, making it challenging to meet specific organizational needs effectively. (5 reviews) - Users often face **technical issues** with iMIS, which complicate usage and hinder overall efficiency. (5 reviews) - Users find the **high fees** for iMIS, including module costs, quite frustrating and challenging for novices. (4 reviews) - Limitations (4 reviews) - Limited Features (4 reviews) - Users find the **missing features** in iMIS frustrating, leading to cumbersome workarounds for essential functionalities. (4 reviews) - Poor Customer Support (4 reviews) - Pricing Issues (4 reviews) ## iMIS Reviews ### 1. Competent AMS System for Member Driven Organization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2017 **What do you like best about iMIS?** iMIS is easy to use and easy to navigate for our staff when looking up member profiles, adding information, creating committees, setting up events, and pulling reports. Reporting is sufficient to our needs, and the ability to create custom queries to pull any information we could need is a huge plus. **What do you dislike about iMIS?** I work heavily on the accounting side, and there are many aspects of iMIS that I dislike. With the new iMIS 20 and updates forthcoming, there is talk of phasing out the desktop application, which at this point in time, the desktop is necessary for me. There is no batch control on the staff site of iMIS, which does not allow me to complete any external batches (Lockbox deposits, for example) through the staff site with accurate deposit information. iMIS also does not support more than one Accounts Receivable account per entity. We work with one entity in iMIS, but we work with over 10 AR accounts, so our organization is really unable to use the GL interface to upload to our accounting system because AR would not be accurately represented. **What problems is iMIS solving and how is that benefiting you?** iMIS is an excellent database to house our members and non-members alike, as well as all activity associated (event attendance, payments, committee involvement, etc.) iMIS has helped us to become more automated with member communications. ### 2. I work for a reseller of iMIS. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2016 **What do you like best about iMIS?** Engagement Management System that is completely unique. It helps engage its members-and staff- any time, anywhere. The advanced process automation is incredible and everyone should be buying. We encourage all of our clients to atleast watch a demo. Easy sell and you can tell ASI is working to make less 3rd party options with Advanced Process Automation. **What do you dislike about iMIS?** honestly I really like iMIS - I don't really have any issues with it. ASI has some employees who are very uninformed but that is any company. Prices are high but I am firm believer that you get what you pay for. Ultimately its an investment that pays itself back for users. **Recommendations to others considering iMIS:** If you are still using excel - GET WITH IT! It is 2016 and there are revolutionary ways to manage your members. Your members will love this system. **What problems is iMIS solving and how is that benefiting you?** in 2016 we view data on our computers phones tablets from anywhere we want. This EMS gives us the ability to do this effortlessly. Also makes conferences for our clients so incredible when can update and register right there at their booth. ### 3. Great way to track membership and media contacts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about iMIS?** I like all the different kinds of information we can input into iMIS. **What do you dislike about iMIS?** When I search for a member in iMIS, I must scroll through the search results by dragging my mouse down the scroll bar. I wish I could scroll by using the middle mouse scroller or the up and down keys on my keyboard. **Recommendations to others considering iMIS:** iMIS is a great way to keep track of your membership as well as media contacts. **What problems is iMIS solving and how is that benefiting you?** We can add detailed information about our membership and our media contacts all in one place and easily run reports on different subsets. ### 4. The homebase for our member database **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2018 **What do you like best about iMIS?** iMis is the homebase for our member database. I mainly use it for pulling reports. **What do you dislike about iMIS?** I do not find it to be particularly user friendly. While it does contain the best member information we have, sometimes I use other platforms for ease of use. **What problems is iMIS solving and how is that benefiting you?** iMis creates reports regarding our members, and keeps things organized. ### 5. Works OK, but not the leader on the market, I think. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about iMIS?** We didn't use the latest version, so that might be why we didn't have the best experience. What we like about iMIS- Estore functionality with robust coupon/discount functionality **What do you dislike about iMIS?** It seems to be outdated ,but again, we didn't use the latest version. It's also very "linear" in terms of association records - for example, Company and Employee would be the same type of record, residing in the same table. Reports functionality is pretty limited to (in comparison to our new CRM) **What problems is iMIS solving and how is that benefiting you?** We used iMIS (before er migrated to a different CRM) as the main Membership database that contained all the data about our members, including their estore purchases, membership information, etc. ### 6. Just “ok” **Rating:** 3.0/5.0 stars **Reviewed by:** Elizabeth Z. | Program Associate, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2018 **What do you like best about iMIS?** The various data fields. It’s very straight forward. **What do you dislike about iMIS?** The user interface. Blocky. You can’t increase font size so always squinting at reports. **What problems is iMIS solving and how is that benefiting you?** Just a user. ### 7. iMis - Basic CMS **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about iMIS?** I really like the reporting. It's easy to use and fairly intuitive. **What do you dislike about iMIS?** I'm not a fan of having to jump over several pages to find the membership/activity information for a member. It can also be a little cumbersome to enter new members into the system. **Recommendations to others considering iMIS:** iMis has some great features (easy reporting) however, they tend to also be a little behind the times on some of their functionalities. **What problems is iMIS solving and how is that benefiting you?** Organization of member records online. ### 8. I used iMIS to help manage contacts and relationships **Rating:** 2.0/5.0 stars **Reviewed by:** Madeline A. | Development and Communications Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2017 **What do you like best about iMIS?** I liked the simplicity of it. It was nice to see how each person was related to a company or another contact. **What do you dislike about iMIS?** It was not very user friendly or modern. **What problems is iMIS solving and how is that benefiting you?** Maintaining relationships, finding connections and doing research. ### 9. Not user friendly. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about iMIS?** iMis is effective for membership sales reporting. However, the software is not easily adaptable. The training is lengthy and the system is not user friendly. **What do you dislike about iMIS?** It requires longer training time to be proficient than other software options. **Recommendations to others considering iMIS:** On average, your employees will not have an easily implemented understanding to how to use the software efficiently and many people will complain about how difficult it is to utilize this system. **What problems is iMIS solving and how is that benefiting you?** Sales accountability. However, it is only as good as the information entered. ### 10. Imis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about iMIS?** Ability to run multiple types of reports, track inventory and education information for memebers **What do you dislike about iMIS?** Didn’t teally have any issues when I used it **What problems is iMIS solving and how is that benefiting you?** Kept our inventory in-house rather than outsourced ### 11. Wonderful, user friendly system. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany B. | Community & Experiences Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2017 **What do you like best about iMIS?** The email capabilities to keep up with our users. **What do you dislike about iMIS?** The only thing that I wish would improve is the duplicate featured. I know they are working on it for Organizations at the moment and I can't wait to be able to implement it. The duplicate users can still be an issue every now and then. **What problems is iMIS solving and how is that benefiting you?** It's make it easier to group by just about anything. If we want to look up people with a specific last name or in a city/state, we can. ### 12. iMiS: Good, not Great **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2017 **What do you like best about iMIS?** There are plenty of areas for capturing notes, awards, participation, etc. **What do you dislike about iMIS?** It does not allow for much in terms of customization and elevating reporting. **What problems is iMIS solving and how is that benefiting you?** It is a central location for all of our member contacts and allows us to see who has made record changes. ### 13. Can't say iMIS this software **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2016 **What do you like best about iMIS?** The simplicity of this software, at least the version my employer used, made it easy to navigate around. The tabs organized different components of our data very easily; in our company's case we had four. While the layout was simple, it was easy to know where to go to find what you needed. The fields are clearly labeled - no guessing on what they are. All of the information I need to see about an account shows up where I need it, without guessing if I'm interpreting it right. **What do you dislike about iMIS?** There were varying counts for our events, depending on which mode you were looking in and what report was pulled - with no logical explanation of why. Once something was entered into AR/Cash, it was very difficult to reverse, which caused a few hiccups when a client cancelled an ad or registration. Reversing charges was very difficult and often our staff resorted to creating alternative documents and "updated invoices" in separate software. **Recommendations to others considering iMIS:** Pay more money to switch to a web-based software that integrates with other software. The version our staff used was outdated at best, but the consideration of upgrading to a current version did not offer as many options on our staff's "wish list" as other competitors did. **What problems is iMIS solving and how is that benefiting you?** iMIS did not tie into our evolving website well at all and was the catalyst to change software. The interaction between other third party software (like email marketing software) was a manual, arduous process. With a small staff wearing many hats, this software no longer functioned well for our needs. ### 14. Excellent Product for Association Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about iMIS?** The new user interface and dashboards are easy to maneuver. The training / class options available will help learn any aspect of the system, many from your own desk with no travel required. **What do you dislike about iMIS?** The initial cost is high as well as the annual support fee and the process of amending orders needs to be rethought. **Recommendations to others considering iMIS:** The company is moving forward in today's market by moving to a fully functional web based product. Any association can also appreciate the efforts by ASI to remain PCI compliant and maintain the security of their client data. They continually support the product 24 / 7. Their staff is courteous and always aware of any issues that may come up unexpectedly. They are knowledgeable and stay in communication with their clients in various ways including but not limited to e-mails, phone conversations, screen shares, newsletters and notifications, You do need to have an IT person whether on staff or from a 3rd party that is knowledgeable about data and databases to implement the initial product, however once that is done and employees receive training, the program is easy to navigate and has many valuable features. The whole idea of one system that can manage your entire organization may sound daunting at first but it is completely worth it once the system is installed and running. The overall integration of this product is great. **What problems is iMIS solving and how is that benefiting you?** We are solving Event Management, Billing and Membership Dues tracing with this product. ### 15. iMis **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2016 **What do you like best about iMIS?** The iMis interface is very intuitive and it is convenient that the platform is web based instead of desktop based. My organization has worked with iMis for a long time but only just recently upgraded from a very old version. The updated version of iMis is a huge improvement from past versions. **What do you dislike about iMIS?** It isn't simple or intuitive to pull specific reports. I recently needed to pull a specific report and the algorithm had to be set up by our data manager. It shouldn't be that hard! **Recommendations to others considering iMIS:** Make sure that all staff are properly trained in using iMis and that everyone feels the responsibility of maintaining the database. iMis is only as good as the info that it contains! If that info is out of date or disorganized everyone will hate iMis. **What problems is iMIS solving and how is that benefiting you?** In my non profit organization it is crucial that we maintain an up to date, clean and organized member database. This has helped us with fundraising and event registration. ### 16. Limited to searching for members and reviewing particular profile details. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2016 **What do you like best about iMIS?** I think IMIS is pretty easy to use. It's easy to maneuver and find what you are looking for. Searches are great because you search by more than just an ID, you have multiple choices for searching and that is really helpful. **What do you dislike about iMIS?** For me, I use a mac laptop and so have to use remote desktop to access IMIS. That makes it difficult as the remote desktop view is limited and therefore makes the view of IMIS limited as well. I'm looking forward to the newest version to come out as it will be web based and more convenient. I think, based on what I've heard others in my office say, it can be difficult to make changes to certain aspects but I'm not really as involved with IMIS as others so I can't speak personally to that. **What problems is iMIS solving and how is that benefiting you?** Using IMIS is a very basic task for me. There are many times that I need to look up a member or customer because their are issues with them receiving emails from AAPG. My function is e-communications, so I work a lot with contact preferences. Typically what I am doing is trying to figure out if someone is or should be receiving emails and if not why. I like that this is a simple process because my days are very busy. Spending a lot of time on such simple tasks would be a frustratoin. Also, the fact that I can review contact preference profiles I am able to take some workload off of our IT and member services groups. I like being able access the information without having to reach out to other people. ### 17. Easy to use customer relationship management. **Rating:** 4.5/5.0 stars **Reviewed by:** Cherie W. | Imis Project Manager Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** Customer details contained well. User defined tabs make business processes easy to automate so that they can manage their administration and keep track of their communication with the customers. Also has flexibility with its user defined tabs so we can change it to meet business requirements. **What do you dislike about iMIS?** Events module doesn't enable table allocations or multiple user registrations and invoice generation. Billing only caters for 10 products so we have to run multiple billing cycles instead of one as we have 27 optional products that our members can choose from. No CPD mechanism available out of the box or LMS. Want to be able to have events that automatically link back to a cpd system. **Recommendations to others considering iMIS:** look at dual currency so that it works in IMIS Look at Continuing professional development capabilities Improve Certification for Learning management system as we have had to go to a different supplier for this. **What problems is iMIS solving and how is that benefiting you?** Maintenance of administration processes and automating these processes so that all information is in one spot not in separate spreadsheets throughout the organisation. Events online so staff don't have to manually register members. ### 18. My Go-to System for managing all of our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2016 **What do you like best about iMIS?** The best thing about iMIS is its ease-of-use. I am able to train staff in the basic functionality of the system in a very short period of time. WIth just a few clicks I am able to access member history, sign them up for products, and reconcile our payments to our accounting system. With just a little training and the security provided by outstanding client support we are able to deliver a product that our members love. **What do you dislike about iMIS?** iMIS is a bit "techie". You need to know IQA, and programming if you want to administer the system yourself so it's a far cry from the simple click and go build systems that are aout there. To counter that though, there's a huge user network/organization that you can learn from and the product resellers that I've encountered are great at working with organizations to put out things that don't come intuitively. **Recommendations to others considering iMIS:** Talk to people that use the system first. There are lots of companies using various versions of the system and lots of different resellers. A lot of times, the reseller makes the difference in implementing the system and keeping up a relationship with your ASI relationship will get you what you need when you don't know where to look. Also, attend NiUG and the business forums. They'll provide information and shortcuts that you might not have known about from other sources. **What problems is iMIS solving and how is that benefiting you?** With iMIS, we are better able to engage our members, build our membership and increase participation in our meetings and activities through RiSE. ### 19. Robust and Flexible Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca E. | Executive Assistant/Technology Manager, Political Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** iMIS is a dynamic environment built on very basic SQL functionality, making it uniquely able to provide incredible functionality and versatility while enabling pathways to external application use. **What do you dislike about iMIS?** The names table is built based on individual membership and we have a family membership record style, so having two names (verses the allowed member name and company) would be useful to us. The plus side, we were able to create those fields in a custom demographics table, it's just not viewed in the same place within the desktop application. **Recommendations to others considering iMIS:** Think long term when doing your development to make sure that you've built the correct environment to grow with your increasing needs. **What problems is iMIS solving and how is that benefiting you?** We are actually using iMIS to interface with the billing system of our insurance company, an independent sister organization with shared customer base. It allows us to bill for dues with their vendor invoices and increases member retention and raises the customer satisfaction ratings. ### 20. iMIS 20.2.1 - Very Satisfied! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda M. | IT Director, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** What do I like best... well, there's a lot to like. I like the software is very easy to use for the end-user. Our staff finds it very simple to use for their every day tasks and responsibilities! I personally like how easy it is for me to make the software work to the best of my organization's needs. I recently created a Member Portal for our website using RiSE and I am thrilled about how it turned out. I am now in the process of building our entire website through RiSE. **What do you dislike about iMIS?** I honestly can't think of anything that I dislike. There is always room for improvement, but that's true for everything. **What problems is iMIS solving and how is that benefiting you?** The addition of RiSE to iMIS has given our organization the ability to easily connect with members and get keep their information updated within our database. ### 21. iMIS admin and user for over 15 years **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan G. | VP, Operations & Administration, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** The product is robust and yet flexible enough to meet the needs of various types of associations. **What do you dislike about iMIS?** Many aspects of iMIS are still locked down and are not available to endusers to customize to their needs. **Recommendations to others considering iMIS:** Really do your due diligence. Ask the questions that need to be asked. Don't leave a stone unturned. Solution providers and ASI don't know everything about your business so they won't know which questions you need to ask. **What problems is iMIS solving and how is that benefiting you?** Automation of tasks. This is something that iMIS doesn't do out of the box but with SQL agent and task centre for iMIS we have been able to automate some really cool processes that used to be all manual. ### 22. iMIS review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Policy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2016 **What do you like best about iMIS?** Great database, like the different ways you can search. **What do you dislike about iMIS?** The user interface is a little bit clunky and feels old, could use a revamp. **What problems is iMIS solving and how is that benefiting you?** As a membership organization with thousands of members, this helps us keep track of everyone in one place, and be able to track their membership expiration, update contact info, etc. ### 23. One of the best membership management systems **Rating:** 5.0/5.0 stars **Reviewed by:** Eva P. | Manager of Membership Services and Engagement, Fishery, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** Very intuitive and user friendly. Most features are self-explanatory, easy to lern with minimal instructions. ASI equipped iMIS users with great learning reasources, free of charge. Those include: searchable documentation, video demost. **What do you dislike about iMIS?** Lack of out of the box itemized receipt for dues/subscription payments. You can generate confirmation for event registration, donation receipt, but not the member dues and subscriptions - frustrating. **Recommendations to others considering iMIS:** Go straight to version 20.2. Move all your website content to RiSE. Make sure you learn IQA. **What problems is iMIS solving and how is that benefiting you?** We manage our individual and oranizational members, all donations, and event registrations. We use out of the box RiSE tools for online renewals, registrations, membership directory. ### 24. A database with many advantages, especially for a not-for-profit, processing donations daily. **Rating:** 4.0/5.0 stars **Reviewed by:** Evelyn W. | Database Coordinator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** The ability to see multiple aspects of any customer on the database and to hide some information from particular users. Technical support is usually prompt and very helpful. **What do you dislike about iMIS?** being unable to amend orders once an invoice has been raised. **What problems is iMIS solving and how is that benefiting you?** We have been using iMIS for a long time but each upgrade produces more benefits and IQA, as an alternative to using Crystal Reports, is a user-friendly way of accessing reports across different areas of iMIS. ### 25. Not for fundraising! **Rating:** 1.5/5.0 stars **Reviewed by:** Kate M. | Annual Fund Manager, Fund-Raising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2016 **What do you like best about iMIS?** It is an efficient transactions processor and database **What do you dislike about iMIS?** It is not designed for fundraising even though they claim it can be customized. It is far behind what is needed in a development office **Recommendations to others considering iMIS:** Maybe in the next few years they will catch up with others but for now I would not recommend for development offices. **What problems is iMIS solving and how is that benefiting you?** Fundraising for national student membership organization. Can store and access a lot of data points efficiently ### 26. iMIS user for 13 years **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Director, Meetings/Staff Development, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2016 **What do you like best about iMIS?** Ability to track users' information, including contact info, activities and all participation. Through the relationships, we are able to see which firm a person belongs to, and other people within their firm, and which branch office each is in. We also use iMIS for attendees to register events, allowing us to skip needing another vendor's software for this purpose. iMIS then allows us to pull rosters for all events, and for specific functions within any event (who will be at a dinner at this year's conference, for example). We use iMIS to give users access to our website and to our email lists, and track their usage of those pieces. We use it daily, for so many different things, and it's so integral to our day-to-day work that it is hard to imagine life without it! **What do you dislike about iMIS?** Some of the reports can be a bit clunky if you haven't had the training on how to operate them - I can get along fine, but some coworkers have had to come to myself or our IT person to have us run certain reports. Some features are sort of hidden, so you have to know where to go to enable them - for instance having a person in the database being a leader of a meeting. Thorough training is very important. **Recommendations to others considering iMIS:** Do it! I cannot imagine life in this association (or others that I've worked for) without this product. **What problems is iMIS solving and how is that benefiting you?** Primarily keeping track of all the employees in the firms that are members of our association, and keeping track of the different avenues of their participation in the association. This helps us know which firms are getting the best value from their membership, and helps us focus on those who have less participation - reaching out to them to discover what they need and why they are not utilizing their membership fully. We want our members happy so they stay members, and this software helps us to do just that. ### 27. I have used iMIS for 15 plus years **Rating:** 3.5/5.0 stars **Reviewed by:** Barb T. | Program Support Specialist, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2016 **What do you like best about iMIS?** I like that you can link together whole families via the relationship tab - in some ways you can custom build it to fit your needs, so if you come across a relationship that isn't in iMIS, you can add it. My organization, a non-profit, also uses iMIS to collect demographic information. Again, this is customizable. **What do you dislike about iMIS?** iMIS is cumbersome. I have been working in iMIS for 15 plus years, so I am very comfortable with it, but when I have trained people new to the product on it, it is apparent how complicated it is. There is not an ability to clone accounts so when you are adding multiple people from the same family, you start from scratch with each person. **What problems is iMIS solving and how is that benefiting you?** iMIS works across multiple departments at my organization. I work with iMIS to register people events, to create case files for advocates, to enter demographic information for grant reporting, etc. The Development Department can use those same accounts to enter their fundraising information. ### 28. Working on iMIS 15.2 for past few months and currenly upgrading to iMIS 20 **Rating:** 4.5/5.0 stars **Reviewed by:** Pratap P. | Technical Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** 1. Lot of customization can be done. 2. Records linking. 3. Chapter Management. 4. Reporting and BI **What do you dislike about iMIS?** 1. Some times site is slow. 2. Should be more responsive. 3. Panels should be more customizable. 4. Changes in iMIS desktop are not reflected on site immediately we nned to restart IIS or recycle IIS pool **Recommendations to others considering iMIS:** Its really a nice product with below features, 1. Chapter and Program Management. 2. Reporting and BI. 3. Content Management Solution **What problems is iMIS solving and how is that benefiting you?** 1. Chapter Management. 2. Financial Management. 3. Reporting. 4. Business Intelligence. 5. Chapter Activity Management ### 29. Long-time iMIS user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** Ability to have history available for several companies over a long period of time. Also ability to export data for use in other programs, i.e. Excel and Access. **What do you dislike about iMIS?** Dues billing doesn't work well for our environment. More geared towards white-collar professional memberships (doctors, attorneys, etc) than for individual proprietor memberships (farmers and ranchers). **Recommendations to others considering iMIS:** Be sure you have someone who understands file structure and how your current data is stored to make the data conversion work well the first time -- and to enable you to get the reports you need. **What problems is iMIS solving and how is that benefiting you?** Tracking dues, donations, meeting attendance for members and non members. Ability to track this activity and get reports from it; contact specific groups of people based upon activity and other criteria we maintain. ### 30. Good product, have been able to do what we need, when we need to **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** The ability to add fields as I need for what I need; that there is a large user group to ask questions of and get additional training. **What do you dislike about iMIS?** As the product moves to be web based, there are fields we currently use that either won't be available or not yet available and having to find a work around. **Recommendations to others considering iMIS:** A great product that I feel is moving in the right direction. A lot of great functionality currently being built into the product that I wish was there when we implemented iMIS 10 years ago. **What problems is iMIS solving and how is that benefiting you?** Tracking member involvement and being able to develop dashboards, ### 31. iMIS let's our business grow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2016 **What do you like best about iMIS?** iMIS's architecture is wide open. The product is designed to be customized to your organization. For us, that is essential. I work in a not for profit organization that runs Community Centers. There is no 1-stop off the shelf solution for an organization like ours. We run about 7 businesses (Day Camp, Development, Fitness Center, etc.) Each has specific requirements. Despite numerous efforts, we've never found that one app that will give us best of breed features for each business. So, we are forced to use various software packages. But these businesses cannot run in silos. iMIS is the hub for all of our apps and allows us to maintain a comprehensive view of the 10s of thousands of users of our facilities. **What do you dislike about iMIS?** The barrier to entry is high for a small business. At least one member of your staff must be really fluent in data, databases and analysis to really warrant using iMIS. The development and running costs for all of the customized features and integrations that we've created can be considered cost prohibitive by a small organization. As an organization, we've determined that spending in these ways is essential to our success in our very competitive environment. **Recommendations to others considering iMIS:** Keep in mind that this is not a low cost solution (unless you are a trade association). As of the date that I write this there is only 1 other review of iMIS on G2 Crowd, and the reviewer complained about having to spend $6000 annually. If you want to spend $6000 then iMIS is not your product. We are a $25mm+ organization and our annual spend on iMIS is about $100k. But, if you have the money and the experienced technical staff on hand, iMIS can do great things for you that will distinguish you from your competitors. **What problems is iMIS solving and how is that benefiting you?** Our development projects with iMIS take 2 forms: integrating an existing best of breed software package into the iMIS hub, and doing pure custom development projects for certain features. The benefits of these efforts are first and foremost a comprehensive view of every individual who uses our facilities and services. We are also able to provide efficiencies through automation. ### 32. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** The integration between RiSE for our websites and the database, the ability to use the database for marketing combined with database queries for more personalized experiences both in email and on the web, and working with the ASI team. **What do you dislike about iMIS?** Some of the new capabilities are still limited because they're so new, so it would be nice to see those expanded as they mature. **Recommendations to others considering iMIS:** Research thoroughly and be prepared to change business processes. **What problems is iMIS solving and how is that benefiting you?** The more integrated, targeted marketing is definitely a benefit. Allowing more staff to own their parts of the database is as well. ### 33. Used daily for many years, solid database program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2016 **What do you like best about iMIS?** There's good flexibility for adding custom fields, and when set up by someone who really knows the system, reports are easy to run. **What do you dislike about iMIS?** Setting up reports can be difficult, order section requires a lot of steps. **What problems is iMIS solving and how is that benefiting you?** We are a membership organization that needs to keep track of our members, meeting attendees and interested parties. ### 34. Inherited use - other choices not an option **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2015 **What do you like best about iMIS?** No much. I suppose longevity. iMIS was being used long before I started and will probably be used long after I am gone. We continue to use it because of its connectivity with our accounting system. **What do you dislike about iMIS?** It is not user friendly for either staff or end-user (registrant). Any time you would like to add an additional feature the cost is astronomical and the costs for technical support for us have run into several thousands of dollars. I budgeted $2,000 for iMIS technical support in 2015 and we spent over $6,000 just trying to resolve issues with registration for one of our events. In the end we received no answers and were not able to offer online registration for an event with over 1,000 attendees. **Recommendations to others considering iMIS:** Shop around first. There are other products that are just as good if not better for a much lower price. We are locked into to iMIS because of 20 years of history. **What problems is iMIS solving and how is that benefiting you?** The only benefit of this product is on the back end database side. It seems to be reliable in keeping track of our membership database although we have assigned one support staff member to it just to avoid confusion. I have limited ability to look up basic information but cannot go much further such as revenue collected for an event, etc. ### 35. Powerful but often not user friendly. **Rating:** 2.5/5.0 stars **Reviewed by:** Pedro V. | Technology & Office Administrator, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2016 **What do you like best about iMIS?** All data in one place. Member history is important. **What do you dislike about iMIS?** Hard to get that data out in a usable format. **What problems is iMIS solving and how is that benefiting you?** Membership management, donor management, event management. ### 36. iMIS Has Been The Best Association Management Software I have Ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** Ease of integration with other software. Open Architecture, Support is great! Training is great! **What do you dislike about iMIS?** Some re-sellers of iMIS try to limit user ownership of their software and application. Modifications to standard data fields are almost impossible. Training classes aren't frequent enough. **Recommendations to others considering iMIS:** Switch to iMIS for great support and ease of use **What problems is iMIS solving and how is that benefiting you?** Retaining Members ### 37. iMIS made my life easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** Ease of use. Having all areas operating under one system. **What do you dislike about iMIS?** Having time to learn more that iMIS can do. I know we are under utilising iMIS. **What problems is iMIS solving and how is that benefiting you?** Running donor management, fundraising, banking etc all under the same system makes work easier. ### 38. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2016 **What do you like best about iMIS?** It has so many features you can use to broaden your client base. **What do you dislike about iMIS?** We don't have any complaints. The system meets our needs fully. **What problems is iMIS solving and how is that benefiting you?** Member record accuracy; it helps us keep in touch with our members for professional development. ### 39. iMIS User **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2016 **What do you like best about iMIS?** After the upgrade, the additional options and user friendly interface. **What do you dislike about iMIS?** Not having a contact with iMIS directly and having to go through a 3rd party to get any support. **What problems is iMIS solving and how is that benefiting you?** Billing Easier and more efficient dashboard ### 40. The iMIS is working perfect for our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about iMIS?** the way we deal with the client user database. **What do you dislike about iMIS?** the interface need go to web interface. right now all management we have login to terminal server and run application locally. **Recommendations to others considering iMIS:** Need to combine with other production, especially with old database system **What problems is iMIS solving and how is that benefiting you?** the client users management. the client user reset their password is not easy ### 41. iMIS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2016 **What do you like best about iMIS?** Application flexibility and corporate stability **What do you dislike about iMIS?** Cost of purchase and ongoing support.... **Recommendations to others considering iMIS:** Understand that there is not a single solution on the market that will do 100% of what you want it to do out of the box. **What problems is iMIS solving and how is that benefiting you?** Supports all aspects of Association, Foundation, and PAC technology requirements ## iMIS Discussions - [How technical does one need to be to use iMIS? Does it work for very small organizations?](https://www.g2.com/discussions/how-technical-does-one-need-to-be-to-use-imis-does-it-work-for-very-small-organizations) - 3 comments, 2 upvotes - [View iMIS pricing details and edition comparison](https://www.g2.com/products/imis/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+14%3A15%3A29+-0500&secure%5Bsession_id%5D=a8bfb469-336f-4d56-b0d8-b43ced2600c6&secure%5Btoken%5D=27f09e10235b472e3b09ea6f40d0f8bc9ec959853db68d282fc42e9fe5fca28d&format=llm_user) ## iMIS Integrations - [Causeis](https://www.g2.com/products/causeis/reviews) - [ClickSend](https://www.g2.com/products/clicksend-clicksend/reviews) - [Clowder](https://www.g2.com/products/clowder/reviews) - [EventsAir](https://www.g2.com/products/eventsair/reviews) - [HigherL LMS](https://www.g2.com/products/higherl-lms/reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - [IDMS](https://www.g2.com/products/idms/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Path LMS](https://www.g2.com/products/path-lms/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## iMIS Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Marketing** - Email Marketing **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top iMIS Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (433 reviews) - [WildApricot](https://www.g2.com/products/wildapricot/reviews) - 3.8/5.0 (44 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)