--- title: iMIS Reviews meta_title: 'iMIS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 239 reviews by the users' company size, role or industry to find out how iMIS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 239 scale: '5' date_modified: '2026-07-20' parent_category: name: Association Management url: https://www.g2.com/categories/association-management- --- # iMIS Reviews **Vendor:** Advanced Solutions International (ASI) **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 239 ## About iMIS iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. ## iMIS Pros & Cons **What users like:** - Users enjoy the **ease of use** of iMIS, praising its seamless integration and responsive support team. (14 reviews) - Users value the **flexibility and customization** of iMIS, making it an essential tool for managing member needs. (14 reviews) - Users commend the **excellent customer support** from ASI, noting its responsiveness and dependability for their needs. (12 reviews) - Users appreciate the **flexibility and customizability** of iMIS, enabling tailored solutions for their associations and foundations. (10 reviews) - Users value the **easy integrations** of iMIS, enhancing workflow efficiency and connectivity with other platforms. (10 reviews) - Users appreciate the **customization options** in iMIS, allowing tailored modules and unique reporting capabilities for their needs. (9 reviews) - Users appreciate the **integrated platform** of iMIS, making it easy to manage various business operations effectively. (9 reviews) - Users value the **efficient organization** of iMIS, which streamlines finance data and enhances overall productivity. (8 reviews) - Staff Helpfulness (7 reviews) - Automation (6 reviews) **What users dislike:** - Users note a **steep learning curve** with iMIS, emphasizing the need for improved training resources to navigate the system. (8 reviews) - Users find the **complexity of configuration** in iMIS EMS can be overwhelming and time-consuming during setup. (5 reviews) - Users face **limited customization** with iMIS, making it challenging to meet specific organizational needs effectively. (5 reviews) - Users often face **technical issues** with iMIS, which complicate usage and hinder overall efficiency. (5 reviews) - Users find the **high fees** for iMIS, including module costs, quite frustrating and challenging for novices. (4 reviews) - Limitations (4 reviews) - Limited Features (4 reviews) - Users find the **missing features** in iMIS frustrating, leading to cumbersome workarounds for essential functionalities. (4 reviews) - Poor Customer Support (4 reviews) - Pricing Issues (4 reviews) ## iMIS Reviews ### 1. iMIS User for 27 years **Rating:** 5.0/5.0 stars **Reviewed by:** Victor D. | Executive Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iMIS?** Full range of out of the box functionality with the ability to customize to meet all our business requirements. Also, the ability to partner with ISG Solutions as our certified iMIS partner to ensure both successful implementations and optimized utilization of all iMIS functionality. **What do you dislike about iMIS?** As we are a long time user, we tend to push the boundaries of what iMIS can do and sometimes we have to wait for the product to catch up to our requirements. **What problems is iMIS solving and how is that benefiting you?** Management of all aspects of our work as a trade association representing our industry, from member billing, to events, to contact management, to communications management. ### 2. iMIS GREAT Membership Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Mandhir S. | Database & System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about iMIS?** Easy to use and setup for most organisations **What do you dislike about iMIS?** Old version to migrate to EMS, There should be free support to move organisations to new platform. **What problems is iMIS solving and how is that benefiting you?** Managing our membership database and helping fundraising. **Official Response from Brittany Holt:** > We appreciate you sharing your experience with iMIS! It’s great to know the platform has been straightforward to set up and has helped your organization manage memberships and fundraising successfully. We will continue exploring ways to make the migration process even easier for our customers. Thank you for being part of the iMIS community. ### 3. One stop shopping for all of our not for profit needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Maren T. | Education & Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about iMIS?** The transition to iMIS has been great. Having the ability to build relationships with your implementation team so that they really understand your needs and can help problem solve has probably been the best part of our experience. They respect the budget we set forward, and while they educate us about how their other products would help, there is no pressure to purchase anything and stay within the parameters you have set. They have been incredible cheerleaders for our organization and staff throughout this process. The software itself is great. Our organization has been on the hunt for something that really does it all, and I think we have found it with iMIS. We can manage our memberships, sponsorships, conferences, education, and more all in one space and there is no fear that we will outgrow the software as our Association grows. **What do you dislike about iMIS?** Implementation is a bit daunting, but the support you receive from the team helps a lot. It can also be quite technical with queries and reporting, but once you figure it out, it's not so bad. There are a ton of online resources available. **What problems is iMIS solving and how is that benefiting you?** iMIS is helping us to create a ton of efficiecies in our processes that are going to benefit both internal and external members. We have also been able to preserve all of our historical data in the system, which is a huge bonus. ### 4. Great information **Rating:** 5.0/5.0 stars **Reviewed by:** L. H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about iMIS?** The second day was better session for me. **What do you dislike about iMIS?** The first day was more for association base companies, I felt. **What problems is iMIS solving and how is that benefiting you?** I have no issues with system. We are integrating to one system. ### 5. It has been a good and sometimes challenging experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about iMIS?** The wide range of processes available on iMIS is great. **What do you dislike about iMIS?** It can sometimes have technical issues/glitches **What problems is iMIS solving and how is that benefiting you?** Event set up, IQAs **Official Response from Brittany Holt:** > Thanks for sharing your experience! We’re happy iMIS’s features help with event setup and IQAs. We appreciate your note about occasional glitches and are always working to make the platform smoother and more reliable. ### 6. You won't be disappointed with iMIS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about iMIS?** We have been using iMIS for over 20 years. We upgraded to the Cloud version this year. It is easy to use and navigate. It serves all of our needs from membership, products, event registrations, and advertising. Every panel/section of iMIS is customizable to meet your needs. We love using and modifying the dashboards to track goals for membership, event registrations, award programs, orders, and financial information. Another thing we love is the process automation. We use it to send dues invoices, confirmations, invoices, reports to staff and alerts on member records. Customer support is very responsive and helpful. Their documentation and tutorial videos have been a lifesaver. You won't be disappointed with this purchase. 5 stars!! **What do you dislike about iMIS?** The IQA reports and process automation have a bit of a learning curve, but once you get the hang of it, they are easy to use. **What problems is iMIS solving and how is that benefiting you?** Keeping everything in one place, keeping track of history, payments, etc.. ### 7. iMIS Review - **Rating:** 4.5/5.0 stars **Reviewed by:** James W. | Director - IT and Database Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about iMIS?** We chose iMIS because, unlike some other association management systems we reviewed, it would let us customize the database and business processes to fit our needs. We also found the ability to integrate iMIS with MailChimp and other 3rd party applications very useful. ASI is continuously improving iMIS to meet the request of the user base. They are also moving to integrate iMIS with Microsoft’s Power Automate and Power Bi services. iMIS has an AI assistance feature that can be used to answer basic questions. The ASI Support Desk is also available for more complex problems **What do you dislike about iMIS?** iMIS has a fairly steep learning curve, but there are several consulting services available to assist with training and implementation. In addition, the online documentation for the product is excellent, and there is also a training portal with in-depth classes available. **What problems is iMIS solving and how is that benefiting you?** iMIS has allowed us to consolidate several different databases (mailing lists, donor lists, membership lists, etc.) into a single system. It also tracks the engagement of members through criteria that we have developed. This is allowing us to make better decisions and communication plans. **Official Response from Brittany Holt:** > Thank you so much for the wonderful review, James! We love hearing how iMIS’s flexibility, integrations, and continuous improvements help you customize your database and processes. It’s great to know our AI tools, integrations, and Support Desk have also been valuable for your team. We appreciate your note about the learning curve and are glad the training resources and documentation have helped. We’re excited to keep making iMIS even better for you! ### 8. Quick implementation of a registration database with many unique components. **Rating:** 3.5/5.0 stars **Reviewed by:** Megan M. | Senior Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about iMIS?** The project team was excellent to work with at iMIS. I find their help desk and ticketing system to be prompt as well. The user interface for staff and registrants is easy to manage and customize. The go-live process was clear and concise. **What do you dislike about iMIS?** iMIS is produced as an out of the box solution and covers many of the needs a basic organization may have. However, if you require adjustments to any process it can be challenging to meet your exact specifications. The implementation process was straightforward but required a signifcant amount of staff time to ensure it was done correctly. **What problems is iMIS solving and how is that benefiting you?** iMIS has enabled us to gather and analyze significant pieces of data quicker and easier than our previous platform. It has enabled us to have unique dashboards for every department. ### 9. Overly complex, slow, expensive **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about iMIS?** Potential to be a robust system, allows for a lot of customization if you have a strong coding background **What do you dislike about iMIS?** Overly complex and requires a great deal of coding and database understanding due to the IQA model, it is not easy for average staff users to use, the hosted environment tends to be quite slow on the user and staff interface, it takes a lot of custom coding to fully brand the site, the product is very expensive. **What problems is iMIS solving and how is that benefiting you?** Serves as the hub for member management ### 10. A powerful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Susan W. | Membership/Publications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about iMIS?** Ease of extracting data using IQA's (after intitially learning how to extract the data). Once you know the keys to unlocking data, the reports and charts have unlimitled possibilities. **What do you dislike about iMIS?** Need to have better training guides, as the system is so powerful, there needs to be a more concise paths of learning. **What problems is iMIS solving and how is that benefiting you?** Having a one stop shop for data collection and event registration, as well has having an interactive web presense for our membership to stay engaged. ### 11. Breaking Free from the Stone Age with iMIS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about iMIS?** Easy to Navigate - The platform is not only easy to navigate but also quite intuitive. Less tech-savvy users are able to use it with no issues. Customization - We can tailor the modules for our own needs and use RiSE to formulate queries to produce reports unique to our organization. Broad Range of Functions - iMIS covers a wide range of useful features - from membership management to case file management to event planning. Support - The Customer support team is always ready to respond to an email or jump on a call. In summary, after using iMIS every day for over 3 years now, it has significantly improved our efficiency and productivity. The out of box package was very easy to implement and integrate with our existing tools. I would recommend it to any organization seeking a versatile and adaptable management tool. **What do you dislike about iMIS?** There is a bit of a learning curve when creating queries and producing reports. However, iMIS has an online training center that can assist with all of that. My biggest dislike? That it took so long for my organization to find iMIS!! **What problems is iMIS solving and how is that benefiting you?** Member Engagement - IMIS is benefiting us through creating enhanced Member Engagement - they have tools targeting communication and personalized interactions, which has led to higher member interaction and awareness. Contacts - They are much easier to find and keep current. Data Extraction - iMIS provides the ability to customize queries to find the exact info we need and not sift through unnecessary data. Events - It's a great tool to help register our members for events. The days of spreadsheet tracking and human error have been removed. ### 12. iMIS the Lifesaver for Data Management **Rating:** 5.0/5.0 stars **Reviewed by:** Prerna K. | Database Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about iMIS?** As a daily user of iMIS, I’ve come to appreciate its extensive features and the impact it’s had on my day-to-day work. iMIS has streamlined much of our data management and reporting processes and streamlining internal procedures, which is critical for our organization since we handle complex membership information and frequently generate detailed reports. One of the standout features is the ability to customize reports with ease. The report builder is flexible enough to tailor reports to specific metrics, which has been a game-changer. It also supports a range of integrations, which makes data synchronization seamless with other tools we use. I find the user interface clean and relatively intuitive; once you get used to the setup, navigating through modules becomes second nature. Another huge benefit is automation. iMIS automates a lot of routine tasks, like membership renewal notifications and event registration tracking. This has saved hours of manual work every week and has also reduced errors, which were common with manual data entry. **What do you dislike about iMIS?** The initial learning curve is steep, and I remember struggling a lot in the first few weeks. **What problems is iMIS solving and how is that benefiting you?** One of the standout features is the ability to customize reports with ease. The report builder is flexible enough to tailor reports to specific metrics, which has been a game-changer for our department. It also supports a range of integrations, which makes data synchronization seamless with other tools we use. I find the user interface clean and relatively intuitive; once you get used to the setup, navigating through modules becomes second nature. Another huge benefit is automation. iMIS automates a lot of routine tasks, like membership renewal notifications and event registration tracking. This has saved me hours of manual work every week and has also reduced errors, which were common with manual data entry. ### 13. IMIS Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about iMIS?** The ability to access all information on one platform. **What do you dislike about iMIS?** Learning curve in learning the platform. **What problems is iMIS solving and how is that benefiting you?** The ability to access all information in one area as well as pull reports. **Official Response from Brittany Holt:** > Thank you for sharing your feedback on iMIS! We’re happy to hear you value having all your information in one platform and the ability to pull reports easily. We understand there can be a learning curve when getting started, and we appreciate you highlighting this as we continue working to make iMIS even more user-friendly. ### 14. Power and robust system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about iMIS?** Being able to query any and all data and use that in content and automations. **What do you dislike about iMIS?** That not every organization is using it. **What problems is iMIS solving and how is that benefiting you?** Helps with e-commerce and managing member data. **Official Response from Brittany Holt:** > Thank you for sharing your feedback on iMIS! We’re happy to hear you find the system powerful and appreciate its ability to query data for content and automations. It’s great to know iMIS is helping you with e-commerce and member data management. Your support means a lot to us! ### 15. Valuable for our Association management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about iMIS?** ILMA has relied on iMIS for years to streamline our membership, events, and financials. The latest EMS version brings even greater cloud-based capabilities. **What do you dislike about iMIS?** Learning curve if you are new to the system **What problems is iMIS solving and how is that benefiting you?** Houses our database and transactions in one place ### 16. Powerful and easy to use AMS platform **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Director of Member Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about iMIS?** What I appreciate the most about iMIS is its ability to house all the components of our organization inside of one, easy-to-use platform. Myself and our team are inside the platform every day and we've found this to be the most superior AMS platform. We searched for literal years before deciding on iMIS EMS back in 2020. With the help of our fantastic integration partners, enSYNC, the implementation was successful and we've been operating on the platform for over 3 years now. We've utilized both the ASI iMIS support team and enSYNC for all of our needs any everything has been able to been resolved quickly and efficiently. **What do you dislike about iMIS?** I think one downside I've experienced is report writing. The Intelligent Query Architect can be quite cumbersome, especially if you are not used to SQL-type reporting. I've utilized our integration partner for assistance with any reports we've needed, which has eased the burden of this rather complex component. **What problems is iMIS solving and how is that benefiting you?** iMIS allows us to keep track of all our members, their online course completions, donation and membership dues in one centralized service. ### 17. Love iMIS so much! Best association tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | Marketing & Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about iMIS?** I'm going to warn you: Your team WILL need to do a lot of training, but once you're able to navigate iMIS, it's incredibly easy to use. The support staff is prompt, and you're able to figure out most things yourself. If you have a small team, I recommend working with a Solutions Service like enSYNC which provides solutions, training, and support! With their help, I have been able to build an ENTIRE WEBSITE from scratch in one 40-hour work week (lynnknight.org), and in about two weeks we were able to do a COMPLETE refresh of the site! iMIS offers the greatest solutions all in one place, and if they don't have it, they have solutions both within ASI partners and external partners as well that integrates perfectly with iMIS! You don't have to be an expert to get started! Groups like enSYNC CAN AND WILL help! In 2020, we transferred to the cloud. The process of implementation was incredibly smooth, and we did it all with just iMIS support! Whether you're starting fresh or needing to upgrade, iMIS can help you smoothly integrate. Then use enSYCN to fix any cosmetic issues! I use iMIS every day, and one thing is clear: It just gets easier every year. After using it for about two years I felt like a pro, and three years in I was an expert! **What do you dislike about iMIS?** Takes a while to learn, but once you do it's FANTASTIC for managing events, event registration, your membership, sponsorships, and so much more! Look for people with HTML coding experience if possible, and go slowly at first when using the IQA's (enSYNC can help)! **What problems is iMIS solving and how is that benefiting you?** Getting everything in one place, complete access and ease of filtering your data! ### 18. iMIS is an EMS that gives you all the tools you need and great support to use those tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about iMIS?** iMIS is a complete platform to build on with many out the box features. The 3rd party support for iMIS is excellent, with many highly skilled partners to support customers and provide additional features and integrations to the platform. As a data guy, being able to build complex queries using IQAs easily and then use those IQAs to generate reporting based on our data is powerful. Data entry is also made easy with forms builder plus. **What do you dislike about iMIS?** RiSE, the website building tool, can be a bit of a learning curve and lacks user-friendly design tools. While Rise works great for advanced users inserting their own HTML/CSS, a drag-and-drop website builder would be excellent for less advanced users. **What problems is iMIS solving and how is that benefiting you?** iMIS allows us to manage and bill our membership efficiently, host events, provide a website and self-service member portal and manage our email communications. ### 19. iMIS has proven to be our essential tool for membership management. **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Deputy Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about iMIS?** iMIS is so flexible and customizable that we are able to define the staff user experience to be efficient and intuitive, while making our data accessible and useful. Building out our staff site was a revelation that we could make iMIS into exactly what we needed it to be. It has made everyone's jobs easier. **What do you dislike about iMIS?** While the data is very accessible, we are still using an third-party report writer to create the formatted reports that we often need. We can easily run those reports within iMIS, but we're eager to utilize a built-in report writer that has the same features. **What problems is iMIS solving and how is that benefiting you?** As a national organization with tens of thousands of members, it could be a struggle to make good use of the data that we have. iMIS provides the ability to track member engagement that we are using to target our marketing efforts and build our programs. We are looking at additional customizations to further personalize the member's experiences on our Rise website, which we hope will lead to increased sales and participation. ### 20. iMIS: Empowering Our Organization with Cutting-Edge Features **Rating:** 5.0/5.0 stars **Reviewed by:** Gareth M. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about iMIS?** We've been impressed with iMIS's robustness and reliability. The software offers a wide range of useful features right out of the box, and its flexibility allows us to tailor it to our exact requirements. We're confident we made the right decision in choosing iMIS. **What do you dislike about iMIS?** Our team did not have the necessary IT skills to configure the system independently. We were fortunate to have a dedicated implementation partner who provided essential hands-on support throughout the process. **What problems is iMIS solving and how is that benefiting you?** Our data-driven approach, enabled by eliminating data silos, has led to more accurate insights, better decision-making, and overall business growth. ### 21. iMIS: A Versatile and Reliable Solution for Association Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Director of Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about iMIS?** Having used iMIS for several years, I can confidently say it has significantly improved our association management. The software is incredibly versatile, efficiently managing everything from membership tracking to event planning. What stands out the most is its adaptability—whether we need custom reports or new integrations, iMIS provides the necessary tools to meet our needs. While there is a bit of a learning curve during the initial setup, once you're familiar with it, the system operates seamlessly. It's a dependable solution that keeps our operations running smoothly. **What do you dislike about iMIS?** Although this product is top of class, it's more expensive than other association management systems. **What problems is iMIS solving and how is that benefiting you?** Since we've upgraded to the cloud version of iMIS, iEMS, we've been able to accomplish more and provide extra value to our staff and members in regard to managing our members and our fundraising duties. ### 22. iMIS EMS On Prem **Rating:** 3.0/5.0 stars **Reviewed by:** Joann C. | Database Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about iMIS?** iMIS does offer lots of customization opportunities as well as follow industry standards relating to security. **What do you dislike about iMIS?** The least appreciated feature of iMIS is the cost per license especially if moving to cloud version. **What problems is iMIS solving and how is that benefiting you?** iMIS does provide an associate management system for the Missouri Bankers Association and the team is familiar with basic features of iMIS. ### 23. iMIS Is A Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about iMIS?** Streamlined and automated processes. Our old system had no integration from our website but with iMIS members can sign up, event registrations and recurring direct debits can all be set up through our website with a direct link to iMIS. Additional report writing has been a massive help to our organisation. We had a real mix of data with data form our old system and new iMIS data but the report writer plus makes combining these so easy and information readily available all the time. We have a unique events basis which we must combine with fundraising so the event module is perfect for us. We will be using iMIS for a long time going forward. **What do you dislike about iMIS?** Only GiftAid that needs to be added but ASI have worked with us to find a work around which works well and does everything that we require. **What problems is iMIS solving and how is that benefiting you?** Process automation, which is already saving our staff members precious time from manually inputting data. This means our staff can reallocate their time to help us fulfill our mission. Real-time information and events booking and scheduling. This process was tricky for us in all our previous CRMs but iMIS works perfectly. ### 24. IMIS is the complete package which brings all our membership data together in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Joanne M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about iMIS?** IMIS does everything we need it to do. It is amazing the information we are able to download. The platform is so much more than we excpected and we continue learn something new. We have been able to adapt and mould the platform so that it works for us with the guidance of KiSS Consulting and ASI whose support has been incredible. **What do you dislike about iMIS?** It is certainly a pricer option but is perfectly set up for associations. We continue to learn and understand its capabilities as it is a complex platform. **What problems is iMIS solving and how is that benefiting you?** Previously we had used a basic web platform with little reporting functionality. IMIS has provided us with the opportunity to look deeper and differentaly into how we work to support our members. ### 25. iMIS Elevated our Membership Management Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about iMIS?** Switching to iMIS from our previous, less user-friendly system has been transformative. Although the implementation process was fast-paced to meet our timeline for the renewal cycle, the support from iMIS’s service team made all the difference. The training resources available for staff have been abundant, and both our account managers and the PIAS support teams have been incredibly helpful throughout the transition. Compared to our old system, the contrast is remarkable—iMIS brings a new level of ease and efficiency, not only for our staff but also for our members. The platform’s user-friendly design streamlines our operations and enhances the member experience significantly, allowing us to focus more on engagement and less on troubleshooting. **What do you dislike about iMIS?** If there’s one area where iMIS could improve, it would be in the training and support for developing IQAs. While the platform provides robust tools, learning to create and customize IQAs has been more of a trial-and-error process, requiring additional time and effort. Expanding the training resources for IQA development would help streamline this aspect and reduce the learning curve for staff. **What problems is iMIS solving and how is that benefiting you?** Switching to iMIS from our previous, less user-friendly system has been transformative. Although the implementation process was fast-paced to meet our timeline for the renewal cycle, the support from iMIS’s service team made all the difference. The training resources available for staff have been abundant, and both our account managers and the PIAS support teams have been incredibly helpful throughout the transition. ### 26. Why You Should Use iMIS If You want to be productive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about iMIS?** iMIS enables me to seamlessly obtain a series of information and data that I normally would need to pull different reports to obtain, however iMIS streamlines that approach which makes it easy to find records and assist our members. **What do you dislike about iMIS?** One downside of using iMIS is that once you understand how the platform works, and how advanced it is, you won't ever want to go back to any other software other than iMIS. You can see how it compares to other softwares and see how it shines through. **What problems is iMIS solving and how is that benefiting you?** iMIS solves the problem of compiling information that I would normally have to search far and wide for, however iMIS enables me to see that information all in one place, enabling me to assist members easier than normally. ### 27. The number #1 in association management **Rating:** 5.0/5.0 stars **Reviewed by:** Brock J. | Web Content & IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iMIS?** iMIS is incredibly flexible. If you can dream it, you can do it. This is truly a strength of the iMIS platform. It is built primarily to serve the needs and requirements of those serving in the not for profit association space. **What do you dislike about iMIS?** On the flipside, because iMIS is so flexible, it can also be challenging at times finding how to do some things and where to find the functions. However, once you get used to the architecture it becomes much clearer. **What problems is iMIS solving and how is that benefiting you?** iMIS is the backbone of managing the association. It keeps working when we knock-off. You only need to check the logs to realise that it is efficiently working 24/7 for our members and the association. ### 28. Upgrade to EMS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about iMIS?** It is good for Association Membership Usage. **What do you dislike about iMIS?** Billings are complex with the method used **What problems is iMIS solving and how is that benefiting you?** tracking of membership data ### 29. iMIS - a great association management system **Rating:** 5.0/5.0 stars **Reviewed by:** Jacinta B. | Senior Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about iMIS?** iMIS helps us connect our members with valuable resources by delivering tailored content, data, and services **What do you dislike about iMIS?** Honestly, nothing to the valut of iMIS we are just not yet on the cloud which has even more capabilities. **What problems is iMIS solving and how is that benefiting you?** iMIS helps us handle many aspects of our members journey, from dues to donations, member portal and much more. iMIS is the heart of the business of our organization ### 30. My experience with iMIS could be better. In my organisation, we have hardly maximised it's potential **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about iMIS?** Upsides? It has a wide range of functionalities. Ease of integration, and automation capabilities. **What do you dislike about iMIS?** I think it can be more user friendly, easier on the eye, less clunky. The UI can be improved. **What problems is iMIS solving and how is that benefiting you?** It makes it very easy to manage mebership records. ### 31. Product has not met expectations **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about iMIS?** Most helpful is data is stored in one system and can be utilzed by many departments/employees. **What do you dislike about iMIS?** Inability to correct previous balances/invoices, requirement to reverse transactions, processing time, does not support union payroll dues, reconciliations are cumbersome, IQAs/Reports are not user friendly etc. Implementation was alot more cumbresome and difficult. **What problems is iMIS solving and how is that benefiting you?** It was suppose to solve our Membership Dues processing however we are a Union organization which is different than an Association. Thes are two very different types of business. We have made a number of adjustments to our processes to fit iMIS in our framework. Many advancements have happen but it has been an extremely difficult process. Additionally, was suppose to utilize in our Legislative and Organizing Departments of which neither will really use. ### 32. MHA Review for IMiS EMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about iMIS?** I like being able to manage our website within the online platform. It's very user-friendly and easy to navigate. **What do you dislike about iMIS?** We use the Communities platform which is very basic. It was fine for our association, but then we started having an issue posting HTML links and community notifications may or may not go out. The link issue has been submitted as a defect, but there's not really a workaround, and we're not sure when the issue will be fixed. **What problems is iMIS solving and how is that benefiting you?** We were spending a lot of money each year on a 3rd party community platform that was too complex for our needs. We began using the iMIS basic community platform, which has simplified our processes, and members can receive the information needed quickly and efficiently. ### 33. Functional and Flexible Membership Managment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about iMIS?** The system has the capacity to be configured to the way we work and adapt as we change. The core system is about "contacts", in our case primarily members, but also caters for prospects, non memmbers, employers and workplaces. It hasth ekey requriements for billling, payments, communication and reporting all built in as standard that you can then configure to be specifically what you need. **What do you dislike about iMIS?** Putting appropriate guidelines in place to control the way you develope the system. Everyone wants there own thing but sometimes that "thing" is not viable or creates exceptions that are unnecessary and complicate existing business processes. **What problems is iMIS solving and how is that benefiting you?** Bringing the organisation together into one platform with a consolidated view of member information. ### 34. imis fits our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about iMIS?** iMIS has been very flexible to meet the needs of our organization and the continual updates help keep us current. Customer service is great. **What do you dislike about iMIS?** Some of the implementation and integrations are not as easy as I would like and some are cost prohibitive for our non-profit. **What problems is iMIS solving and how is that benefiting you?** It helps to keep our association communicating with members and memer enrollment/renewal efficient. ### 35. Easy to use queries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about iMIS?** I've found the IQA easy to wrap my head around, even as someone who only has minimal experience with coding. I can use IQA to pull large reports for the ministry and simple mailing lists. **What do you dislike about iMIS?** The loading time can sometimes be slow, and I'd like the search function to be more robust. **What problems is iMIS solving and how is that benefiting you?** Managing a large base of members and ensuring they are meeting their obligations. ### 36. Lots of functionality, sometimes misses expectations **Rating:** 4.0/5.0 stars **Reviewed by:** Meredith N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about iMIS?** I love that IMIS is very customizable, from the data collected and displayed, to the dashboards, to the communications. **What do you dislike about iMIS?** As a user who spends most of the day using IMIS, I run into issues more frequently than I would expect, based on other user interfaces I experience in my personal life. The caveat here is that I am not in the tech field and our organization does not currently have a tech person on staff. Generally I wish the documentation better anticipated a user's next question so that I could be more independent in problem solving. **What problems is iMIS solving and how is that benefiting you?** IMIS stores much of our user data for members, users pursuing certification, and leads for membership and certification. IMIS has a user portal for our users to log in, submit payments, register for events, and store/download their continuing professional education credits. ### 37. Great AMS Associations and Societies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about iMIS?** iMIS is user friendly at the staff site level and has multiple operations requirements built in with out of the box solutions. The ability to display the data as we need it is key. **What do you dislike about iMIS?** As a small association there is definitely a learning curve and we dedicate a lot of resources to trying to learn iMIS and going out to multiple solution providers. **What problems is iMIS solving and how is that benefiting you?** IMIS helps us manage the member journey and keep our member and nonmember data relevant. IQA's help us segment and target our contacts for specific actions and this is an important part of how we interact with members every day. ### 38. Using iMIS EMS **Rating:** 4.5/5.0 stars **Reviewed by:** Mike M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about iMIS?** iMIS has made great strides in make the software very user freindly. With EMS uses are able to configure iMIS to meet their needs and do things, that before, required a programmer. They have intergrated a new report writing tool that is easy to use to generate professional results. However, for me the best thing is the automatic updates. I no longer need to pay a consultant for updates, they just show up in my portal. There are also many other things I like, to many to mention. **What do you dislike about iMIS?** There are not a lot of downsides. However one that comes to mind is the performace of their Advanced Email Marketing. It has issues that I wish ASI would address. **What problems is iMIS solving and how is that benefiting you?** For us, imis is solving may problems. The ablitly to integrate with our existing WP website, using APIs to pull and push data to imis and the ability to import and collect data from 3rd party vendors. ### 39. iMis is a powerful tool for associations. **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about iMIS?** The iMis system is able to connect to a number of different solutions that have allowed us to grow our membership benefits and customize the user experience in a way that feels more hands on than automated (even though it's fairly well automated). We have been with the system since 2012 and are pleased at the additions and upgrades that have been put into the system. They truly do help our organization run more smoothly. **What do you dislike about iMIS?** The drawback to iMis is probably the pricetag. It's a high price to pay and often feels like there are so many add ons that make it even more expensive. The budgetary hit is certainly hard for smaller associations like us. **What problems is iMIS solving and how is that benefiting you?** Member retention and growth are the big places iMis is able to help us. We have automated all of our renewal letters through the system and have been able to make the renewal process significantly easier and faster for our members. ### 40. Great Product/Solution Providers **Rating:** 5.0/5.0 stars **Reviewed by:** Ruby S. | Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about iMIS?** Imis is a fit for assocations and the solution providers and ASI support can get you any assistance you need. **What do you dislike about iMIS?** It is a smaller company so occasionally it can take time to work out the solution or work around that you need. **What problems is iMIS solving and how is that benefiting you?** It's a database solution and a way of surfusing data for staff and our members. ### 41. Membership manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about iMIS?** The learning hub is very helpful along with the imis help site. I love that it's a system that is always evolving. **What do you dislike about iMIS?** It can be costly especially to upgrade. If you don't know what you doing you can break it. **What problems is iMIS solving and how is that benefiting you?** The engagment scoring doesn't display on individual's public site. ### 42. The Best AMS For An Ever Shifting Landscape **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about iMIS?** I enjoy the number of features and ease of integration for our organization. In an age of innovation and disruption, we need an AMS that can meet our needs quickly. **What do you dislike about iMIS?** What I dislike the most is the learning curve for all that iMIS can do. I'm grateful for consultants that help make our job easier. **What problems is iMIS solving and how is that benefiting you?** It helps keep staff accountable for tracking members' activities, which increases engagement for at-risk members. It's also very easy to integrate with our communications software to follow the actions of our prospects and members. ### 43. I enjoy using ASI iMIS for its comprehensive features and user-friendly interface. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about iMIS?** The most helpful aspect of iMIS is its comprehensive membership management and event planning features, which streamline operations and improve efficiency. **What do you dislike about iMIS?** iMIS's steep learning curve for new users and the need for more customization options to better suit diverse organizational needs. **What problems is iMIS solving and how is that benefiting you?** iMIS is solving several key problems for our organization, including streamlining membership management, event planning, and our bookstore. By integrating these functions into a single platform, iMIS improves our operational efficiency, reduces manual data entry, and provides valuable insights through its powerful reporting tools. ### 44. iMIS offers great functionality for my organization **Rating:** 5.0/5.0 stars **Reviewed by:** Joy S. | Business Analyst I, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about iMIS?** The broad functionality is very helpful, as well as the support team. We manage multiple organizations within iMIS but with some limitations. **What do you dislike about iMIS?** Sometimes more technical expertise is needed for some customization. **What problems is iMIS solving and how is that benefiting you?** My organization needs broad customizations. iMIS allows for customizations and we can provide our members with a great experience. ### 45. iMIS as Association Database **Rating:** 4.0/5.0 stars **Reviewed by:** Angie M. | Education Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about iMIS?** iMIS is a one-stop shop for Membership, Events, Course offerings, Webinars, Outreach and Engagement tracking. **What do you dislike about iMIS?** IQAs can be cumbersome and certification module is not ideal for our situation. **What problems is iMIS solving and how is that benefiting you?** Upgrading to EMS to take advantage of all updates and features available. ### 46. my experience with iMIS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about iMIS?** iMIS is a very friendly and informative web to use. I am happy with the updates it has often and the help it provides from the stuff at iMIS. **What do you dislike about iMIS?** When you are looking for help online, there is way to much to read and you still need to email someone to get direct help. **What problems is iMIS solving and how is that benefiting you?** We are transitioning to from iMIS to EMS ### 47. Out dated and unhelpful **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about iMIS?** The level of customizability available is good but you need a good level of computing knowledge, at least in C and SQL to do what you need to do. In a small business, it is difficult. **What do you dislike about iMIS?** Outdated and clunky. If you are considering using iMIS for your business, I would recommend that you keep away. There are so many better platforms out there to use at a cheaper price. Having used the software since 2016, I can honestly say it is the worst I've ever used. If you have troubles, their tech support does not seem to know how to fix them. You need to have a degree in computer science to fix the issues that their support does not know how to fix. **What problems is iMIS solving and how is that benefiting you?** Benefiting as it is a system. They need some proper designers to fix their front end issues. ### 48. iMIS Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about iMIS?** iMIS is a cheap and reasonably flexible software. We have been able to customize it to meet our business needs fairly well. **What do you dislike about iMIS?** Some features have been overlooked when creating iMIS, so we have to find some work arounds to create what we need. **What problems is iMIS solving and how is that benefiting you?** iMIS is serves as our database, our website, and store. ### 49. Decent AMS once upgraded to cloud **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about iMIS?** I like the integration with other platforms. I am happy with the SSO options available. **What do you dislike about iMIS?** It can be slow. Having issues with the payment/accounting side of the platform. RISE is not very user-friendly or intuitive for a new user. **What problems is iMIS solving and how is that benefiting you?** We are working to better utilize all the capababilities, especially when it comes to integrating with our website and only having to update information in one place. ### 50. iMIS is a Robust AMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about iMIS?** iMIS has the capability to grow with your business. Most ideas that you dream of with an AMS, iMIS can do. There are so many modules that you can add on as well as applications that connect with iMIS so single sign on and ease of use for customers is accomplished. **What do you dislike about iMIS?** The price. The yearly amount as well as the additional support needed every time a customization is needed. ASI support is difficult to work with so hiring a 3rd party consultant to assist with the platform is a must. **What problems is iMIS solving and how is that benefiting you?** Capturing a lot of data about our members, customers and prospects. Displaying this data in ways that make sense for us and allow us to make decisions with the information. Engagement scoring helps us understand our audience. Process automation allows us to create triggers when customers do certain actions so we have less manual back end work. ## iMIS Discussions - [How technical does one need to be to use iMIS? Does it work for very small organizations?](https://www.g2.com/discussions/how-technical-does-one-need-to-be-to-use-imis-does-it-work-for-very-small-organizations) - 3 comments, 2 upvotes - [View iMIS pricing details and edition comparison](https://www.g2.com/products/imis/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+21%3A17%3A49+-0500&secure%5Bsession_id%5D=b16e297c-caa6-4c31-8182-6f6eb7261542&secure%5Btoken%5D=8f8439bc9189b71b79b3e51b83169e5fe09021122e72fc7c01913001d0db0b1a&format=llm_user) ## iMIS Integrations - [Causeis](https://www.g2.com/products/causeis/reviews) - [ClickSend](https://www.g2.com/products/clicksend-clicksend/reviews) - [Clowder](https://www.g2.com/products/clowder/reviews) - [EventsAir](https://www.g2.com/products/eventsair/reviews) - [HigherL LMS](https://www.g2.com/products/higherl-lms/reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Path LMS](https://www.g2.com/products/path-lms/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## iMIS Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Marketing** - Email Marketing **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top iMIS Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (428 reviews) - [WildApricot](https://www.g2.com/products/wildapricot/reviews) - 3.8/5.0 (44 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)