--- title: iMIS Reviews meta_title: 'iMIS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 241 reviews by the users' company size, role or industry to find out how iMIS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 241 scale: '5' date_modified: '2026-08-01' parent_category: name: Association Management url: https://www.g2.com/categories/association-management- --- # iMIS Reviews **Vendor:** Advanced Solutions International (ASI) **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 241 ## About iMIS iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. ## iMIS Pros & Cons **What users like:** - Users enjoy the **ease of use** of iMIS, praising its seamless integration and responsive support team. (14 reviews) - Users value the **flexibility and customization** of iMIS, making it an essential tool for managing member needs. (14 reviews) - Users commend the **excellent customer support** from ASI, noting its responsiveness and dependability for their needs. (12 reviews) - Users appreciate the **flexibility and customizability** of iMIS, enabling tailored solutions for their associations and foundations. (10 reviews) - Users value the **easy integrations** of iMIS, enhancing workflow efficiency and connectivity with other platforms. (10 reviews) - Users appreciate the **customization options** in iMIS, allowing tailored modules and unique reporting capabilities for their needs. (9 reviews) - Users appreciate the **integrated platform** of iMIS, making it easy to manage various business operations effectively. (9 reviews) - Users value the **efficient organization** of iMIS, which streamlines finance data and enhances overall productivity. (8 reviews) - Staff Helpfulness (7 reviews) - Automation (6 reviews) **What users dislike:** - Users note a **steep learning curve** with iMIS, emphasizing the need for improved training resources to navigate the system. (8 reviews) - Users find the **complexity of configuration** in iMIS EMS can be overwhelming and time-consuming during setup. (5 reviews) - Users face **limited customization** with iMIS, making it challenging to meet specific organizational needs effectively. (5 reviews) - Users often face **technical issues** with iMIS, which complicate usage and hinder overall efficiency. (5 reviews) - Users find the **high fees** for iMIS, including module costs, quite frustrating and challenging for novices. (4 reviews) - Limitations (4 reviews) - Limited Features (4 reviews) - Users find the **missing features** in iMIS frustrating, leading to cumbersome workarounds for essential functionalities. (4 reviews) - Poor Customer Support (4 reviews) - Pricing Issues (4 reviews) ## iMIS Reviews ### 1. Decent AMS once upgraded to cloud **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about iMIS?** I like the integration with other platforms. I am happy with the SSO options available. **What do you dislike about iMIS?** It can be slow. Having issues with the payment/accounting side of the platform. RISE is not very user-friendly or intuitive for a new user. **What problems is iMIS solving and how is that benefiting you?** We are working to better utilize all the capababilities, especially when it comes to integrating with our website and only having to update information in one place. ### 2. iMIS is a Robust AMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about iMIS?** iMIS has the capability to grow with your business. Most ideas that you dream of with an AMS, iMIS can do. There are so many modules that you can add on as well as applications that connect with iMIS so single sign on and ease of use for customers is accomplished. **What do you dislike about iMIS?** The price. The yearly amount as well as the additional support needed every time a customization is needed. ASI support is difficult to work with so hiring a 3rd party consultant to assist with the platform is a must. **What problems is iMIS solving and how is that benefiting you?** Capturing a lot of data about our members, customers and prospects. Displaying this data in ways that make sense for us and allow us to make decisions with the information. Engagement scoring helps us understand our audience. Process automation allows us to create triggers when customers do certain actions so we have less manual back end work. ### 3. iMIS has totally changed the way I manage membership. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about iMIS?** The iMIS interface for staff and for consumers is user friendly. Once you learn some of the back ground processes, it is so easy to create new lists, graphs and reports. Tech support is prompt and there is a huge library of knowledge documents and videos to help with inhouse development and learning. Using the automation feature has reduced the time I spend on day to day member management by at least half and I have set up trackers and graphs that give me immediate access to real time member data. **What do you dislike about iMIS?** I haven't come across anything I don't like yet. **What problems is iMIS solving and how is that benefiting you?** With iMIS I can set up auto-send emails set to action on a database change or daily/weekly, I can view member data readily with varying graphs and logs showing new member numbers, cancelled members, monthly member snapshots and more. I have set up alerts to assist with data integrity and to notify me when a certain action has been taken by a member. The main benefit is that I spend less time on the necessary but often mundane tasks of member management which leaves me more time to work on other more creative membership tasks. ### 4. Association Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Janet P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about iMIS?** IMIS is a high level SAAS licensed product that takes a dedicated administrator, training and maintenance. You will be impressed with the capabilities, and future solutions. This is not a simple out of the box solution and requires planning, implementation, onboarding. There is a wonderful international users group in addition to the excellent online video training and documentation. It's a well-run system and solution that receives regular updates and maintenance. **What do you dislike about iMIS?** IMIS licensing improved functionality to third-party vendors. No out-of-the-box reporting like analysis, comparative YOY reports to see trends in growth, retention, and attrition. **What problems is iMIS solving and how is that benefiting you?** Duplicate finder, auto-pay renewals, requiring mobile phone in account set-up. ### 5. Easy to use. Lot of capabilities. Integrated with a lot of platforms we use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iMIS?** iMIS is very easy to use and it is integrated with a lot if platfirms. **What do you dislike about iMIS?** Creating some of the IQAs are not very easy. **What problems is iMIS solving and how is that benefiting you?** creating queries are a lot easier and it saves us a lot of time. Memeber engagement is more meaningful and it raised our capacity in underestanding how to engage with our members in different ways. ### 6. IMIS Enterprise **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about iMIS?** The most appreciated aspect of IMIS is the interface, main dashboard and menu. There is a decent amount of intentionality in the workflow. The menu really breaks down every aspect of each area to create complete thought of every step in the process - it is easy to stay on task and be efficient. Another feature I enjoy using is the "Assign Task" on the main dashboard. It helps my co-worker and I to stay in communication and not allowing our tasks to overlap or become inefficient. **What do you dislike about iMIS?** The workflow is interupted with lagging speeds between steps in each process and the extremely detailed requirements for some processes but complete lack of information in other processes. **What problems is iMIS solving and how is that benefiting you?** I like the newly added task bar and I appreciate that the search bar results have become a bit more intelligible. ### 7. Old fashion full function RMS, at least get things done **Rating:** 3.5/5.0 stars **Reviewed by:** Eric Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about iMIS?** get all sorts of functionalities esteblished properly. It's a intergrated platform for orgnizations want to have a one-station solution for various business operation demands. **What do you dislike about iMIS?** technical service team is slow and not professional. System is designed in the old fashion and can have a touch of refreshments from the newer technology & design. (to improve the difficulty level of use) **What problems is iMIS solving and how is that benefiting you?** I won't say that's a problem being solved by iMIS I'd say that's a business demand where iMIS provided a solution for. just the registrant management system ### 8. iMIS User for Seven Years **Rating:** 4.0/5.0 stars **Reviewed by:** Monica H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about iMIS?** Most of the functionality is pretty straightforward. **What do you dislike about iMIS?** Customizations are a little complicated. **What problems is iMIS solving and how is that benefiting you?** iMIS helps to keep our database organized. ### 9. iMIS is great for centralizing members **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iMIS?** Easy to navigate from one module to another. Customer support is excellent; **What do you dislike about iMIS?** Report Writer could be easier to use. The standard reports need more options for printing what we need to print. **What problems is iMIS solving and how is that benefiting you?** Members can go online and pay their dues if they have a login and password. ### 10. 1st Year Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about iMIS?** The ease of use and the ability to tailor things to your business needs. IMIS has a number of features that we are still learning and just learned of a new feature or application called QuickPay which I can't wait to purchase and use. It will be a game changer for our organization in getting membership renewals and events paid. **What do you dislike about iMIS?** I'm completely lost on the configuration stuff; and I don't like the fact that people find a way to create duplicate accounts and a fix hasn't been identified yet. Its time-consuming to resolve them when it happens regularly. **What problems is iMIS solving and how is that benefiting you?** Collecting more data from our members and donors and tracking their engagement with our organization. We are trying to learn more about our members and donors and IMIS is helping us with that. ### 11. A step up **Rating:** 4.0/5.0 stars **Reviewed by:** Adrian A. | Non Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about iMIS?** Depth of options and reliability. What you get as a base package is very good value for money. **What do you dislike about iMIS?** Not user or GUI friendly. A simplification of some of the processes and options would help IMIS to modernise. **What problems is iMIS solving and how is that benefiting you?** Clarity of membership. Ease of interaction and support for members. Visibility of our membership renewals. ### 12. iMIS Old School **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iMIS?** iMIS is an excellent application for keeping track of any type of membership. Behind the application is a great, intuitive relational database. Users without programming experience can be very powerful. **What do you dislike about iMIS?** There are several features of iMIS that we don't use because they're complicated and we'd need to hire a consultant for training. **What problems is iMIS solving and how is that benefiting you?** If you get the right person taking your support call, they're wonderful. Occasionally you ge tthe wrong person and they can't help you. ### 13. iMIS for Association Management **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about iMIS?** iMIS is useful for managing contacts. The Activities are the most useful feature for me. I am able to use this feature to grant permission to access out online training programs. **What do you dislike about iMIS?** The user interface is outdated and not user friendly. The invoice feature is not useful to my team so we do not use it. **What problems is iMIS solving and how is that benefiting you?** iMIS benefits us most as a contact management software. We also use it to track membership details. It is useful for checking membership status and demographics. It is most beneficial to me because it allows me to enter different activity records that accomplish various tasks. For instance, we have connected iMIS to our online training programs. We use CERT activity records to grant user access to the training programs. The users also gain a new activity record when they complete the training. iMIS allows us to track user data as it relates to training. We can also pull detailed reports using iMIS. ### 14. Positive Journey! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about iMIS?** iMIS has been very user friendly. The Documentation tab is super helpful and if we ever get into a place that we just can't figure something out, Support is always there to help us. The integration of Rise is also an asset for our organization. **What do you dislike about iMIS?** There is one area of iMIS that we really struggled with and sometimes still and that is the creating of new queries. We are getting better at it as time goes on. **What problems is iMIS solving and how is that benefiting you?** Every update that iMIS does, there has been at least one enhancement that has directly benefited our organization to make our processes easier. ### 15. iMIS offers nonprofit organizations a comprehensive database **Rating:** 4.0/5.0 stars **Reviewed by:** Ron B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about iMIS?** External constituents/stakeholders can pay for directly through iMIS. **What do you dislike about iMIS?** There is a steep learning curve for new users. **What problems is iMIS solving and how is that benefiting you?** It is a reliable for storing contact information and training hours for constituents. ### 16. Staff viewed iMIS as problem plagued & limited product, now functional & true capabilities revealed **Rating:** 4.5/5.0 stars **Reviewed by:** Peter G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about iMIS?** Its depth and potential capabilities when implemnented correctly. **What do you dislike about iMIS?** Requires project focused implementaion, key iMIS parters and additional modules to achive its maximum potentail. Also needs committment by management to properly trained staff to gain maximum benifit. **What problems is iMIS solving and how is that benefiting you?** Managing the complex relationship we have with professional members, eduaction programs and industry affilaite relationships/sponsorships ### 17. iMIS has great potentials **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about iMIS?** The online training videos and instructions **What do you dislike about iMIS?** It's constantly updated software. Current reporting tools are not the best or easy to use. Too many parts still need to be updated. **What problems is iMIS solving and how is that benefiting you?** Membership retention/recruitment; volunteers and committees ### 18. Unreliable **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about iMIS?** Easy to navigate thru the menu. Lots of features, potentially **What do you dislike about iMIS?** Each update creates an issue that has to be fixed. Customer service is often unreliable **What problems is iMIS solving and how is that benefiting you?** it aids in event management, and customer service ### 19. iMIS 2017 Review **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher S. | Membership Database Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about iMIS?** Solid customisation options. Worked with consulting firm several times to build out custom features, expand on existing features, build out pages and user authentication. Accompanying documentation is thorough, helpful for the administration/technical staff. **What do you dislike about iMIS?** Current version we are on lacks some features from the cloud-based upgrade that make transitioning to said upgrade more difficult. For organizations looking to start using iMIS this wouldn't be an issue but as a group that has used it for 20+ years the transition is difficult. **What problems is iMIS solving and how is that benefiting you?** Helping us oversee our membership, website design, marketing campaigns, etc. Useful all around tool for an organisation seeking to pull its data together and maintain data integrity. Review update: With our transition to the cloud-based EMS we are excited to use the built-in report-writer and other data visualization tools. Nice to be moving away some the outdated designers currently used. ### 20. It is a resourceful, efficient and detail-oriented system. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about iMIS?** I like the ability to really customize each member within the system. It gives you the opportunity to add sections that can put the different groups on different mailing lists. **What do you dislike about iMIS?** It lags some of the time. Occasionly it takes longer than 10 minutes to fully load and get to where I intended to go. It needs to be updated to handle the information given the big companies. **What problems is iMIS solving and how is that benefiting you?** It provides the opportunity to organize our members and those who work under the members. We can store a myriad of information per user and it saves the time that would have been used if we had to manually plug in the data to a spreadsheet. ### 21. Many years with IMIS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about iMIS?** Our organization operates as a membership-based entity, dedicated to arranging professional development events for our clients. To fulfill our unique needs as a non-profit association, we have found IMIS to be the perfect software solution. It caters to a diverse range of requirements and streamlines processes effectively. Recently, we made the transition to the latest version, IMIS EMS. Among the standout elements of iMIS, I find myself particularly drawn to its IQA, IMIS Reports Writer, and IMIS forms. These tools have become my personal favorites, as they empower us to generate insightful reports, customize forms, and glean valuable insights from our data. Additionally, iMIS boasts a robust API that allows us to develop custom integrations and automate processes according to the unique needs of our organization. **What do you dislike about iMIS?** The system is very advanced, and you need to understand it properly. Also considering customer service and the help portal, there is more room to improve. **What problems is iMIS solving and how is that benefiting you?** Hosting events for our members Managing memberships ### 22. Robust EMS For Associations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about iMIS?** We are a small association with a variety of membership types including company-based memberships and individual membership - iMIS handles all of our needs, and is easy to use even for a small-staff. We especially love being in the cloud - no more upgrades to plan and plan for, and we're always on the latest version now! **What do you dislike about iMIS?** We're very happy iMIS users - every time we've considered switching we're reminded of why iMIS really is the best fit for our organization, so I really don't have much to dislike. **What problems is iMIS solving and how is that benefiting you?** iMIS runs both our database and our public website - it is very user-friendly and easy to learn and manage. Pulling reports is very straightforward and member data is easy to find. ### 23. ASI Training is a good way to learn all aspects of iMIS **Rating:** 4.0/5.0 stars **Reviewed by:** Nawal J. | Financial Reporting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about iMIS?** Offer lots of support and help, I enjoy their webinars & conferences. keeps you up to date with information wide across the sector. **What do you dislike about iMIS?** It takes lots of time and effort and expertise to use all aspects of iMIS. it can be expensive too. **What problems is iMIS solving and how is that benefiting you?** creating our website, maintaining memberhsip Creating education events. sell other products ### 24. Association management platform with real time saving benefits and essential member services modules **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about iMIS?** Real-time dashboards on all modules that are modifiable and back end interface that is user friendly Comms and marketing platform linked to data, one spot for all essential member interactions. **What do you dislike about iMIS?** We have multiple member types and it is challenging at times dealing with companies vs individual memberships for corporate memberships. It would be great if this was more seamless. **What problems is iMIS solving and how is that benefiting you?** Complex day to day operations of an association including event and data management in one place for me as a single user and only administrator of my association. ### 25. Fulsome offering for associations with a lot of legacy issues **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about iMIS?** An extensive ecosystem that continues to be added to. **What do you dislike about iMIS?** Very easy to quickly build technical debt internally that gets exacerbated by a lot of legacy issues within the software. **What problems is iMIS solving and how is that benefiting you?** Tracking our member base and their data allowing us to have a single source of truth about our members. ### 26. iMIS users for over 25 years and 25+ clients **Rating:** 4.0/5.0 stars **Reviewed by:** Karin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about iMIS?** Data configuration options and the ability to create detailed custom reports utilizing all of the data, especially across modules. Also, the ability to create reports and dashboards that can be displayed for committees and other groups makes our clients more self-sufficient and frees up staff time. **What do you dislike about iMIS?** Many essential functions cost extra (i.e. forms, reporting). Also, configuring iMIS can sometimes be difficult or limited (currently on iMIS 2017), especially product pricing. **What problems is iMIS solving and how is that benefiting you?** Many of our clients were on other AMS applications before they came to us and their data lacked consistency and options for reporting. Transitioning them into iMIS allowed us to clean up and improve the ongoing integrity of the data, both within and between modules, allowing us to present accurate reports to our clients' leadership. ### 27. iMIS EMS and Third Party Apps **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney R. | Director of Finance and Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about iMIS?** The ability to configure the database to meet our needs and the number of third-party integrations available to support our operations. There are a number of great applications available to enhance your member experience. **What do you dislike about iMIS?** The dues billing module doesn't take into account that in some countries taxes can be charged on dues, therefore we needed a workaround using custom business objects for our fees. This should be similiar to other products when you can select taxable or not. **What problems is iMIS solving and how is that benefiting you?** Managing our regulatory functions for membership including membership renewals, professional development reporting, licensing, firm registrations etc. With iMIS and BSi Forms, we have been able to create complex registration and renewal forms which sync with our database to update member information. ### 28. iMIS is a great addition to our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Juan P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about iMIS?** iMIS goes beyond being a contacts repository. It is intuitive to the user and provides clever ways to display different metrics that is valuable to different departments in our organization. **What do you dislike about iMIS?** I feel that I am not using business objects to their full capacity I am not familiar with all of the properties in all the tables. Having the properties documented so that users can refer to them would be very ideal. It wold be a great resource when creating IQA's **What problems is iMIS solving and how is that benefiting you?** IMIS is benefiting us in several ways. We have thousands of records and as members change roles/employers', contact information our member-facing portal provides the ability to self-service their profile as they access our gated content. ### 29. IMIS works well for us **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about iMIS?** We run several associations, and IMIS provides multi-association functionality for our members. Some specific items include website and payment processing. **What do you dislike about iMIS?** We just created our test environment and the process copy our prod environment to the test environment seems cumbersome and very manual. **What problems is iMIS solving and how is that benefiting you?** IMIS allows us to work directly with our members and provide them information. We maintain several associations within IMIS. ### 30. iMIS centralizes lots of functions for an association to operate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about iMIS?** Centralizes all of our data into one single source of truth, including member data, events, engagement activities, and everything in between. Support has been wonderful with the staff and the learning materials are comprehensive. **What do you dislike about iMIS?** Bit of a learning curve at the beginning, especially if you want to take advantage of the more advanced features or begin to automate more tasks. The website feature can get a little finicky at times. **What problems is iMIS solving and how is that benefiting you?** iMIS allows us to store all of our member data, along with accompanying member activities like events, volunteering, committee work etc. It can also send emails and automate manual admin tasks which saves our staff time. ### 31. Amazing if it were faster and updates were seamless. **Rating:** 2.0/5.0 stars **Reviewed by:** Dawn L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about iMIS?** The system can be configured for so many uses. It has the ability to store so much information and do amazing reports if you can figure out how IQAs work. This product is better suited for a large organization that has a tech team that can devote resources to managing the performance and configuration of the system on a full-time basis. **What do you dislike about iMIS?** Overall the system is slow. Some days can be better but most are mediocre for speed. We've reported it and complained about performance, but nothing seems to be fixable. The worst performance is the case management module where it takes 6-7 seconds for each page or tab to load. The software is quite pricey and we have to pay to have the system reconfigured everytime an update is pushed out as it changes the placement of menus and the layout of some of our pages. **What problems is iMIS solving and how is that benefiting you?** Tracking member information as it relates to their employment and engagement with the association. This allows us to maintain and develop programs to better serve and benefit our members. The system also allows provides alerts that allow us to review potential data that is incorrect or attend to members based on their leave of absence status, etc. ### 32. Over a Decade of Reliability! **Rating:** 4.5/5.0 stars **Reviewed by:** Neville J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about iMIS?** What our organization found most valuable is how reliable and consistent iMIS and ASI have been with helping us achieve our business goals across a variety of streams. **What do you dislike about iMIS?** What we dislike about iMIS is the steep learning curve that new staff need to climb before becoming gurus. Although ASI's resources do help, it still presents a considerable onboarding challenge for a smaller organization. **What problems is iMIS solving and how is that benefiting you?** iMIS is primarily solving our problem for membership management and user conversion. We are very pleased with the customizations we have been able to apply to the product to engage with our client base on a deeper level, that in turn, leads to non-members becoming members with us. ### 33. iMIS Pros and Cons **Rating:** 2.5/5.0 stars **Reviewed by:** Rafael T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about iMIS?** What I like about iMIS is that it is super easy to use. It has most of the basic functionality needed for Associations out of the box. **What do you dislike about iMIS?** You are very limited as to what queries you can write with IQAs. You cannot create complex queries with IQAs as you can directly using TSQL. IQAs don't even have brackets to create proper logical filters. The panels are super basic, so creating complex forms is not possible (even iMIS forms are not as powerful as Microsoft PowerApps or Dynamics 365). They charge extra for modules that should be part of the core system. **What problems is iMIS solving and how is that benefiting you?** Keep track of membership fees and event registration. ### 34. iMis is as Easy As **Rating:** 4.0/5.0 stars **Reviewed by:** Wendy L. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about iMIS?** The iMis AMS is highly customisable by the user to suit their business, including being able to add fields and 'iParts" for your data, run queries and manage your member portal and website. This means that the cost to you is a lot less as you rarely need to have a developer or consultant do the work for you. Implementation is seamless as well - although you have the option of using consulting services you don't have to so the cost to changeover is also a lot less and you are in control of how your solution will work for you. iMis is at the leading edge of AMS and many features are standard out of the box, e.g. member engagement scoring and marketing campaign management. It is also comforting to know that as it is a solution that has assoications and not for profit users at its core and that the product and has a large user base will also align and fit with those sectors. I had trepidation in moving to the solution from another solution as my prior implementation experience was awful, time consuming, disruptive and stressful. Our implemention of iMis was none of those things and I have not looked back. **What do you dislike about iMIS?** You need to put the time into the product to fully use it. iMis have a mulittude of learning resources and documentation at your disposal but the challenge can be the actual time to do it. **What problems is iMIS solving and how is that benefiting you?** We had no way previously of measuring member engagement, so now it is a metric on the dashboards it gives us a measure of how we are truly doing in this area. ### 35. A great management system for our growing association **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about iMIS?** iMIS has many great features that allow us to be more efficient in our daily tasks. Their IQA tool enables you to pull all sorts of data for multiple purposes, ie. creating reports and sending automated emails. **What do you dislike about iMIS?** iMIS continuously improves and offers new features and updates to the platform, which is amazing. However, each time there is an update, issues occur in our database, which requires fixing. **What problems is iMIS solving and how is that benefiting you?** Prior to iMIS, we had many manual tasks to carry out. With the process automation feature, we can set up tasks to occur automatically, which saves us a lot of time. ### 36. iMIS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about iMIS?** It's a simple database to navigate once familiar with all the functions. **What do you dislike about iMIS?** This is a tricky question because I believe we are not using iMIS entirely. However, I do struggle with the accounting portion of iMIS. **What problems is iMIS solving and how is that benefiting you?** The database is better than what we previously had. iMIS allows us to pull our data as needed. Also, it allows up to update our website. ### 37. Powerful, highly customizable CRM/Membership Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about iMIS?** IMIS has allowed us to centralize our knowledge gathering within a scalable platform, allowing for all our business units to function off a single source of truth. **What do you dislike about iMIS?** Integrations with secondary data source providers are constantly being developed, however often come at additional licensing costs/fees. If the platform supported webhooks it would allow us a truly integrated solution. **What problems is iMIS solving and how is that benefiting you?** Imis allows us to centralize our data across all our business units. ### 38. iMIS Review - 2023 **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about iMIS?** Constant upgrades and feature adds are great and help improve/streamline our day to day operations **What do you dislike about iMIS?** There is a slight learning curve with iMIS out of the box, but their support team is always willing to meet and train our staff with best practices. **What problems is iMIS solving and how is that benefiting you?** With the upgrade slated later in the year we are able to move from Desktop to Cloud and off of self-hosting. ### 39. iMIS Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Ranching | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about iMIS?** We use the database side of things the most. We like how in-depth it goes on a customer's profile. **What do you dislike about iMIS?** Since it goes so in-depth, it can get confusing to the user. **What problems is iMIS solving and how is that benefiting you?** Our main need is keeping track of customer records, and iMIS does that for us. ### 40. iMIS has been great for my organizations needs **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa B. | Membership and Benefits Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about iMIS?** I like that there is a help site and iMIS community for any set-up items I need help with or have questions on. I also like that it has a fundraising module for the foundation linked to our organization so that all the information is in one place. **What do you dislike about iMIS?** Simple IQA reports are easy to learn and create, but the more complicated ones can be hard without using our solutions provider (I am not that tech savy so that def plays a part in that). **What problems is iMIS solving and how is that benefiting you?** Being able to cut out many of the manual processes we used to have and allowing members to do things independently. Process Automation helps a lot being such a small organization. ### 41. I have used IMIS for almost 20 years and by far IMIS is the top of the line among any AMS platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Violet H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about iMIS?** IMIS meets all the required data fields and demographics to accommodate our Members' needs. There is not a required field for our member's data that our IMIS Data Base does not provide. **What do you dislike about iMIS?** Ther is nothing that I dislike about IMIS. **What problems is iMIS solving and how is that benefiting you?** As far as I know, our IMIS System solves most of our membership problems. Our Members JOIN and RENEW Online, Donations on line, and more. Yes, our business performance has definetely increased. ### 42. Effective but almost overly-customizable **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about iMIS?** It's great that there are so many integrations. The ability to operate membership dues and events as well as building out automated communications is excellent. **What do you dislike about iMIS?** The platform is almost TOO customizable, making it difficult for a quick transition to the platform. It would be much more helpful if there were more pre-made "packages" tailored to specific types of membership organizations. An advocacy organization will run much differently from training or trade organizations, and those differences should be reflected in the platform package out of the box to limit the amount of time it takes to create a fully functional platform. **What problems is iMIS solving and how is that benefiting you?** It addresses our need to effectively organize our member companies and their employees, as well as consolidate our billing, workgroups, onboarding, prospecting, and other processes. ### 43. Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about iMIS?** I have been working with iMIS for 20 years. I like the fact that iMIS is very flexible and continues to build on that flexibility. When I have a vision, I can build it without outside programming. Our staff site changes weekly to meet the needs of our needs. iMIS allows me to think outside of the iMIS box. **What do you dislike about iMIS?** The need to buy up for some iMIS add-ons. **What problems is iMIS solving and how is that benefiting you?** The ability for staff to track everything from first contact to closing to continued contact. With iMIS we have a lot of dashboards that track everything from phone calls to sales for the year. That has become a big benefit for our sales team and management. ### 44. Ok for small Membership Organization **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about iMIS?** Queries Simple to use Goof for small membership Organizations **What do you dislike about iMIS?** - Cannot handle complex scenarios - Not the best software if you are present in multiple countires - Not the best for custom flows/needs - Costly implementation (May end up spending 3-4 times of subscription cost) **What problems is iMIS solving and how is that benefiting you?** - Not the bet software in this domain. ### 45. Long-time iMIS user **Rating:** 4.5/5.0 stars **Reviewed by:** Brenda F. | Senior Membership Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about iMIS?** iMIS works for our organization because ASI listens to the clients and works to provide what they need. **What do you dislike about iMIS?** iMIS can do so much it is a little hard to fully grasp all of the capabilities and functions. We would be lost without our solution provider. **What problems is iMIS solving and how is that benefiting you?** Our association is growing, but we are unable to increase our staff. With iMIS we can manage a larger membership without increasing our staff. This is allowing us to keep our cost of membership low for our members. ### 46. User friendly CRM for membership organisations **Rating:** 4.5/5.0 stars **Reviewed by:** Jo S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about iMIS?** Pretty intuitive to use and has great dashboards **What do you dislike about iMIS?** We can't always immediately access the tech support we need however we have got to know the teams and who works on what so are now better able to reach out to the right people. We are also lucky to be in direct contact with Tracey Barrett and Martin Parsons who help enormously. **What problems is iMIS solving and how is that benefiting you?** Provided us with a robust CRM helping us manage our accreditation register, reaccreditation process and events registration. ### 47. Full featured web-based CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Hatty G. | Marketing and Education Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2022 **What do you like best about iMIS?** Our members can access all their data in one place. We can also access all that data about a member, allowing us to provide a more personalised experience. **What do you dislike about iMIS?** Sometimes it feels like you need to be an IT person to make changes - we're a small organisation without an IT department and we can only do so much ourselves. **What problems is iMIS solving and how is that benefiting you?** Having everything in one place and accessible to members - subscriptions, events, eLearning (using integration with TopClass) and accreditation ### 48. Practical, user-friendly data organization **Rating:** 5.0/5.0 stars **Reviewed by:** Emma P. | Database Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about iMIS?** I love how easy it is to create RiSE pages to be used in creative ways to collaborate internally and externally. **What do you dislike about iMIS?** Sometimes the site runs slowly, and we have not determined if that's related to iMIS or our network. **What problems is iMIS solving and how is that benefiting you?** A specific problem it is solving for us is collecting information directly from our members. It alleviates the data entry tasks from staff. ### 49. Best of Breed for Association Management **Rating:** 4.0/5.0 stars **Reviewed by:** Frank G. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2021 **What do you like best about iMIS?** The quality of the customer support sets ASI apart from EVERYONE else. The maturity of the product is coming along incredibly well, and the migration to a hosted model is becoming very solid with predictable updates and service windows. But it is the hands on attention to detail from the Customer Service Team that truly sets iMIS apart from everyone else. **What do you dislike about iMIS?** The object/panel/page relationship is a bit clunky unless you have a true UI designer on staff. Our service partner has an exceptional resource, so when it is time to make the interface attractive, he is able to do that. But for the typical data/system admin, the finished product is very functional but not incredibly aesthetically appealing. **Recommendations to others considering iMIS:** Define your major processes, enforce organizational roles, stay as close to "out of the box" workflow as possible! **What problems is iMIS solving and how is that benefiting you?** Our largest two issues are Member Billing and List management - which iMIS does in it's sleep! Word to the wise: Learn the way iMIS likes to manage membership FIRST, then design your workflow. Out of the box it does an incredible job. When you over customize and break it's native workflow, it can be a bear! ### 50. Good Database with the right Customizations **Rating:** 4.5/5.0 stars **Reviewed by:** Candi S. | Web Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about iMIS?** That a lot of the things that we need don't require a lot of customizations. **What do you dislike about iMIS?** The fact that we had to hire a third-party programmer to customize our database to fit our needs. **What problems is iMIS solving and how is that benefiting you?** It houses a lot of our membership information. ## iMIS Discussions - [How technical does one need to be to use iMIS? Does it work for very small organizations?](https://www.g2.com/discussions/how-technical-does-one-need-to-be-to-use-imis-does-it-work-for-very-small-organizations) - 3 comments, 2 upvotes - [View iMIS pricing details and edition comparison](https://www.g2.com/products/imis/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+23%3A52%3A57+-0500&secure%5Bsession_id%5D=7bddd35f-f2d0-4de7-85ad-1ded11e05c2b&secure%5Btoken%5D=15a65daa204eea9e58f6a74f159215e2f8fdb3699ca42c2f7a95db86d872bd78&format=llm_user) ## iMIS Integrations - [Causeis](https://www.g2.com/products/causeis/reviews) - [ClickSend](https://www.g2.com/products/clicksend-clicksend/reviews) - [Clowder](https://www.g2.com/products/clowder/reviews) - [EventsAir](https://www.g2.com/products/eventsair/reviews) - [HigherL LMS](https://www.g2.com/products/higherl-lms/reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - [IDMS](https://www.g2.com/products/idms/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Path LMS](https://www.g2.com/products/path-lms/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## iMIS Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Marketing** - Email Marketing **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top iMIS Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (433 reviews) - [WildApricot](https://www.g2.com/products/wildapricot/reviews) - 3.8/5.0 (44 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)