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IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

View More Pricing Information

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User Insights

Average based on 203 real user reviews.

Implementation Time

12 months

Perceived Cost

$$$$$

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA), and what problem is it built to solve?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) is used to bring real estate and facilities work into a shared system. Teams use it to manage property and lease information alongside space, maintenance, and capital project activities.

What languages does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) support?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) supports 20 languages, including Arabic, Chinese (Simplified), Czech, Danish, Dutch, and others.

What company sizes and industries is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) the best fit for?

The strongest fit signal is for enterprise organizations managing substantial real estate or facilities portfolios. Positive user experience is concentrated in large organizations and in sectors with complex property, space, or operational needs.
  • Enterprise organizations: Companies with more than 1,000 employees.
  • Government: Government administration and related public-sector operations.
  • Utilities: Organizations managing facilities and real estate across their operations.
  • Real estate and banking: Teams handling property portfolios, leases, and associated accounting.

How long does it take to implement IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) across a team?

Go-live is most often a long, multi-phase effort, with timelines extending beyond a year the clearest cluster. Other teams report shorter implementations, though the time required varies considerably.
Time to go live Relative frequency
More than 12 months Most common
6–12 months Less common
Under 6 months Infrequent

What customer support options does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) provide, and how do users find the overall support experience?

Support is available through knowledge resources and assisted channels, including the knowledge base, chat, and phone support. The support experience is mixed: users describe helpful assistance resolving issues, while others report slow responses or inconsistent product expertise.

What is the experience like for teams switching to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) from another tool?

Moving to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) has often meant replacing a narrower lease, accounting, or facilities tool with a broader system for connected real estate and operational work. Prior tools include lease and accounting systems such as Accruent and SAP FRE, as well as work-management tools such as MCS; some teams also moved from spreadsheet- or Primavera-based processes. The expanded scope and centralization can reduce reliance on separate systems, but the transition may require careful implementation and adjustment to a more complex product.

What features or capabilities could make IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) even more useful?

The product could be more useful with improvements that make everyday work smoother and information easier to act on.
  • Simpler interface and navigation: Reduce excessive clicks, pop-up windows, and complexity so users can find and complete tasks more easily.
  • Stronger reporting and analytics: Make reports easier to build and use, with clearer dashboards and more built-in analytical capabilities.
  • Better performance and stability: Improve responsiveness and reduce slowdowns, freezes, and other reliability issues.

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews (203)

Reviews

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews (203)

3.8
203 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All around good IWMS"
3/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

TRIRIGA is a mature IWMS with solid features. The flexibility to conform to unique business needs makes TRIRIGA an excellent option for those with specific needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The weakest part of the app is the newest module to be developed, which is the lease accounting functionality. Review collected by and hosted on G2.com.

Verified User in Real Estate
CR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"We like TRIRIGA!"
5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

TRIRIGA is a very useful tool for our clients; one that we like consulting with. We have especially loved making our perceptive application data visualization tool. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

TRIRIGA is not a very user intuitive tool, and ultimately makes it difficult for end users to use. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Good Real Estate System"
3.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga is a really good database for lease records - it holds lots of information and reporting is fairly easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It requires a lot of customizing for lease accounting and is sometimes very slow. Review collected by and hosted on G2.com.

Verified User in Defense & Space
UD
Verified User in Defense & Space
Enterprise (> 1000 emp.)
"Tririga used for Space Management"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga allows us to manage all of our buildings, spaces, allocations and people within the system Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I do not like the amount of time it takes to implement new functionality. A bi-directional functionality between the CAD drawings and the database would be useful Review collected by and hosted on G2.com.

Verified User in Government Administration
EG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Learning what to do and how to find support"
3/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The product is a good fit for the space and lease problems we have. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Seems like people try to do things in the product that are not well suited. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Using Tririga as a workplace management and employee experience strategy"
3.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Space and workplace management now focused on employee experience. The foundation required to manage global reservations and space utilization to better manage real estate capacity globally. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The relationship between JLL and IBM is often disconnected. Knowledge of product is inconsistent. IBM's sense of urgency managing SaaS capacity is a concern as we grow the user base. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Verified User in Utilities
Enterprise (> 1000 emp.)
"Space Assessment"
4.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The new UX functionality is very user friendly and a light version of Tririga which the user like most Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

slowness from Internet Explorer browser. Review collected by and hosted on G2.com.

Verified User in Government Relations
AG
Verified User in Government Relations
Enterprise (> 1000 emp.)
"IWMS Software Solution for Achieving Facilities Total Cost of Ownership"
3.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Broad functionality in support of the facilities line of business. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Dated interface; lagging in new functionality to support today's facilities operations Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Enterprise (> 1000 emp.)
"Very Flexible"
4.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I love that Tririga offers flexibility in that it can be used to as a way to enhance your business processes Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

although it is flexible, you have to careful in the way you customize it and it is very limited with reporting Review collected by and hosted on G2.com.

Verified User in Government Administration
EG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"A decade of success"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The integrated nature of the modules supports our company to be more aware of how we work together both technically and professionally. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Some of the workflow patterns are cumbersome but IBM is working to resolve this issue. Review collected by and hosted on G2.com.

Questions about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is IBM TRIRIGA used for?

0 Upvotes
0
Join the conversation
Anna S.
AS
Anna Skrocki-Hebb
•
Last activity over 6 years ago

Why does this system lack so much integrity?

1 Upvote
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

Average Discount

21%

View More Pricing Information
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IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Features
Maintenance Planning
Facility Inventory Management
Space Planning
Portfolio Administration
Lease Accounting
Lease Auditing
Categories on G2
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