headcount365 Reviews & Product Details

The accuracy of expense forecasting has improved significantly. By linking headcount directly to system data, the need for manual spreadsheets has been eliminated, offering real-time insight into slippage, vacancies, and over-hiring. Executives now have access to clear explanations of variances, the impact on operating expenses, and the status of requisitions all in one location. Integrating direct feeds from Workday and Ashby has minimized manual tasks, enhanced transparency around unapproved requests, and allowed hiring delays to be identified much more quickly. Having a single source of truth has brought FP&A and Recruiting into alignment, shifting conversations toward solutions instead of data inconsistencies. The team’s efficiency has also increased thanks to standardized definitions and the availability of self-serve reporting. Review collected by and hosted on G2.com.

As an early Ashby customer moving over from Greenhouse, I encountered some integration gaps that needed troubleshooting at the start. Fortunately, these issues were resolved promptly with the team, and the system is now functioning as expected. Review collected by and hosted on G2.com.

Headcount365 gives us visibility into our hiring plan and recruiting forecast in a way we didn't have prior. Approvals move faster because everything is centralized and transparent, and managers finally have a clear view into what roles are open, upcoming, and in-flight. This has materially improved communication between recruiting and the business. The Headcount365 team is also consistently responsive; support requests are resolved quickly. Review collected by and hosted on G2.com.

ADP requires us to do a bit more manual work of updating the hiring plan due to constraints with ADP. Change management took longer than we anticipated as the team adjusted to new workflows. Once everyone was fully onboarded, usage improved and we started seeing real benefits of the system. Review collected by and hosted on G2.com.

Headcount365 gave us structure that was an opportunity area for us. Before implementation, our headcount data lived in multiple files, was frequently inaccurate, and provided no line of sight into where we stood against the hiring plan. HC365 centralized everything, brought all HR and Recruiting stakeholders into one workflow, and streamlined a process that previously had many disconnected parts. The RecOps expertise from the HC365 implementation team was as valuable as the software itself; they not only configured the system, but also advised on best practices that strengthened how we use our ATS. Visibility has noticeably increased across the organization; hiring managers now proactively check status and approvals move faster because everyone can see exactly where things are in the process. Review collected by and hosted on G2.com.

The People Leader and reporting modules have strong potential, but we have not fully adopted them yet. There is more functionality we want to understand and leverage, especially on the reporting and leadership-insight side. Product usage has evolved significantly from implementation to now, and there were some early kinks, but the direction is positive and capabilities continue to mature as we use the system more. Review collected by and hosted on G2.com.

Headcount365 has been a fantastic addition to our HR toolkit, making headcount management straightforward and adaptable. For anyone considering this tool, there are a few standout aspects I think you’ll appreciate.

First, Headcount365 is remarkably easy to learn and configure. We were up and running faster than anticipated, and its intuitive design means we can focus more on strategy than troubleshooting. The team behind the tool deserves recognition as well—they’re incredibly responsive and genuinely open to feedback. It’s clear they’re committed to making continuous improvements based on real user insights, and that makes a huge difference in the quality of support we receive.

The implementation process has been one of the smoothest we’ve experienced, thanks in part to Headcount365's well-organized approach and accessible resources. We’re confident that we made the right choice in selecting Headcount365 to support our headcount management needs.

Pros:

Simple to configure and use

Responsive and attentive support team

Fast and effective implementation process Review collected by and hosted on G2.com.

Nothing significant to report so far. The tool has met our needs consistently, and any minor adjustments or questions we’ve had were quickly addressed by the Headcount365 team. Review collected by and hosted on G2.com.

Headcount365 is incredibly easy to learn and use, which made adoption across our team quick. The platform gives us a true source of truth we can rely on when aligning with executives and the business. The Greenhouse integration has significantly improved our data integrity and eliminated manual mistakes that used to happen with spreadsheets. I also really value that their team has a strong recruiting operations background and is always open to feedback; new enhancements ship fast, and they consistently offer thoughtful guidance on systems, processes, and best practices. One standout feature for us is the predicted start dates, which have helped reduce headcount requests that often come in with unrealistic timelines. Review collected by and hosted on G2.com.

Headcount365 moves quickly and is constantly launching new features, which is great, but sometimes the beta versions could use a bit more refinement before moving on to the next big enhancement. Nothing has been a blocker, but there’s definitely an opportunity to tighten up features while they’re still in early release. Review collected by and hosted on G2.com.

Headcount365 replaced all our manual headcount trackers with an automated, data-driven system. Approved requisitions now push directly into Greenhouse, eliminating duplicate entry. The forecasting and capacity planning tools help us visualize recruiter workload, manage hiring spikes, and hit start-date targets with far greater accuracy. Review collected by and hosted on G2.com.

There are a few minor UI elements that don’t always align perfectly with how our industry operates, but they haven’t been blockers. The platform’s functionality and performance far outweigh any design quirks. In every case where we’ve needed adjustments, the Headcount365 team has been responsive, quick to iterate, and willing to accommodate our feedback. Their partnership and support post-implementation have been excellent. Review collected by and hosted on G2.com.

All requests, approvals, and hiring data are centralized and always current. The integration with Ashby eliminated the manual process of transferring data between systems and we were able to get rid of manual spreadsheets. The headcount365 team provided strong implementation and onboarding support, guiding us through setup, training, and configuration. Their team is consistently responsive and solution-oriented, offering recommendations that extend beyond technical support. Even being one of their first Ashby customers, we felt supported. Review collected by and hosted on G2.com.

I wish there were more options for us to take manual control when necessary, such as when data becomes outdated or if someone uses the system incorrectly. In these cases, we often have to reach out to the HC365 team for assistance, and it would be much better if we could make these manual changes ourselves. That said, the team has always been very responsive when we request new tools or changes, which I really appreciate. Review collected by and hosted on G2.com.

We love Headcount365 because it gives us a true single source of truth for our hiring plan and tracks every change as our needs evolve. The implementation process was outstanding; the Headcount365 team was incredibly helpful, responsive, and supportive from start to finish. As an international company, we wanted to fully understand the system inside and out. The team ensured we had the resources and guidance to do exactly that. They proactively triaged any issues we encountered, set up a clear and efficient process for answering questions, and always made themselves available when we needed them. Review collected by and hosted on G2.com.

There’s nothing major we dislike about the system. Given our unique needs as an international company in a regulated industry, we did require some special enhancements to ensure compliance. Some of these updates involved custom engineering, and the Headcount365 team prioritised and delivered them quickly. Their willingness to adapt the platform for our requirements has been a huge value-add. The integration was easy with heaps of assistance from the team when needed. Review collected by and hosted on G2.com.

The system pays for itself if you have even one hire made outside of budget/plan.  Headcount is finally out of spreadsheets and in one place so I can see everything. My finance team has more bandwidth to spend elsewhere while HR can easily track down approvals, roles, etc. Review collected by and hosted on G2.com.

We don't have an active integration between our HCM (ADP) and Headcount365 which would be a great step toward automation if ADP would allow the team to connect in. Review collected by and hosted on G2.com.

The implementation support we received was outstanding. HC365 took on the challenging tasks of complex configuration and ensuring data integrity, which allowed our team to stay focused on our daily work. The training provided was clear and efficient, complemented by custom guides tailored specifically for our Recruiting team. We also gained valuable insights from their expertise with integrated systems. What set this experience apart from most implementations was that the team had real Recruiting Operations experience, having previously built and managed Ops teams before joining HC365. This background made a significant difference, enhancing not only our HC365 setup but also our ATS (Greenhouse) and the overall structure of our recruiting processes. Review collected by and hosted on G2.com.

Initially, our internal data and processes were unstructured, which made it harder to reach a steady state since we first had to address cleanup. HC365 supported us throughout each phase, offering recommendations that ultimately left our systems much more robust than they were before. Like many startups, there are still some requested features pending on their roadmap, but the speed at which they continue to improve inspires confidence. Review collected by and hosted on G2.com.