# Top 10 HaloITSM Alternatives & Competitors
**Average Rating:** 4.8/5
**Total Number of Reviews:** 22
HaloITSM is not the only option for IT Service Management Tools. Explore other competing options and alternatives. IT Service Management Tools is a widely used technology, and many people are seeking quick, secure software solutions with performance logging and policy dictation. Other important factors to consider when researching alternatives to HaloITSM include reporting and user experience. The best overall HaloITSM alternative is Freshservice. Other similar apps like HaloITSM are ManageEngine ServiceDesk Plus, ServiceNow IT Service Management, Jira Service Management, and SysAid. HaloITSM alternatives can be found in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) but may also be in [Service Desk Software](https://www.g2.com/categories/service-desk) or [Endpoint Management Software](https://www.g2.com/categories/endpoint-management).


## Best Paid & Free Alternatives to HaloITSM
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Atera](https://www.g2.com/products/atera/reviews)
  - [Autotask](https://www.g2.com/products/autotask/reviews)

## Top 10 Alternatives to HaloITSM Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how HaloITSM stacks up to the competition, check reviews from current & previous users in industries like Retail, Wholesale, and Oil & Energy, and find the best product for your business.


  ### 1. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,336
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Reviewers say compared to HaloITSM, Freshservice is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management)

**Compare:** [HaloITSM vs Freshservice](https://www.g2.com/compare/freshservice-vs-haloitsm)
**Compare Freshservice with other alternatives:**
- [Freshservice vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid)
- [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice)
- [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice)
- [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice)

  ### 2. [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
By Zoho
**Average Rating:** 4.2/5
**Total Reviews:** 249
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.


Reviewers say compared to HaloITSM, ManageEngine ServiceDesk Plus is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management)

**Compare:** [HaloITSM vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/haloitsm-vs-manageengine-servicedesk-plus)
**Compare ManageEngine ServiceDesk Plus with other alternatives:**
- [ManageEngine ServiceDesk Plus vs Freshservice](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs ServiceNow IT Service Management](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)
- [ManageEngine ServiceDesk Plus vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs SysAid](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [ManageEngine ServiceDesk Plus vs SolarWinds Service Desk](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [ManageEngine ServiceDesk Plus vs NinjaOne](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-ninjaone)
- [ManageEngine ServiceDesk Plus vs ClickUp](https://www.g2.com/compare/clickup-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs Atera](https://www.g2.com/compare/atera-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs Autotask](https://www.g2.com/compare/autotask-vs-manageengine-servicedesk-plus)

  ### 3. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
By ServiceNow
**Average Rating:** 4.5/5
**Total Reviews:** 1,877
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.


Reviewers say compared to HaloITSM, ServiceNow IT Service Management is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management)

**Compare:** [HaloITSM vs ServiceNow IT Service Management](https://www.g2.com/compare/haloitsm-vs-servicenow-it-service-management)
**Compare ServiceNow IT Service Management with other alternatives:**
- [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)

  ### 4. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 987
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Reviewers say compared to HaloITSM, Jira Service Management is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management)

**Compare:** [HaloITSM vs Jira Service Management](https://www.g2.com/compare/haloitsm-vs-jira-service-management)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Jira Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone)
- [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management)
- [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management)

  ### 5. [SysAid](https://www.g2.com/products/sysaid/reviews)
By SysAid
**Average Rating:** 4.5/5
**Total Reviews:** 749
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.


Reviewers say compared to HaloITSM, SysAid is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [HaloITSM vs SysAid](https://www.g2.com/compare/haloitsm-vs-sysaid)
**Compare SysAid with other alternatives:**
- [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid)
- [SysAid vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid)
- [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid)
- [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid)
- [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid)

  ### 6. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
By SolarWinds Worldwide LLC
**Average Rating:** 4.3/5
**Total Reviews:** 783
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.


Reviewers say compared to HaloITSM, SolarWinds Service Desk is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management)

**Compare:** [HaloITSM vs SolarWinds Service Desk](https://www.g2.com/compare/haloitsm-vs-solarwinds-service-desk)
**Compare SolarWinds Service Desk with other alternatives:**
- [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)

  ### 7. [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
By NinjaOne
**Average Rating:** 4.7/5
**Total Reviews:** 4,313
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.


Reviewers say compared to HaloITSM, NinjaOne is:
- More expensive
- Easier to set up
- Easier to admin
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management)

**Compare:** [HaloITSM vs NinjaOne](https://www.g2.com/compare/haloitsm-vs-ninjaone)
**Compare NinjaOne with other alternatives:**
- [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [NinjaOne vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-ninjaone)
- [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)
- [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone)
- [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid)
- [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [NinjaOne vs ClickUp](https://www.g2.com/compare/clickup-vs-ninjaone)
- [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone)
- [NinjaOne vs Autotask](https://www.g2.com/compare/autotask-vs-ninjaone)

  ### 8. [ClickUp](https://www.g2.com/products/clickup/reviews)
By ClickUp
**Average Rating:** 4.6/5
**Total Reviews:** 12,674
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.


Reviewers say compared to HaloITSM, ClickUp is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [HaloITSM vs ClickUp](https://www.g2.com/compare/clickup-vs-haloitsm)
**Compare ClickUp with other alternatives:**
- [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice)
- [ClickUp vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/clickup-vs-manageengine-servicedesk-plus)
- [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management)
- [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management)
- [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid)
- [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk)
- [ClickUp vs NinjaOne](https://www.g2.com/compare/clickup-vs-ninjaone)
- [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup)
- [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup)

  ### 9. [Atera](https://www.g2.com/products/atera/reviews)
By Atera
**Average Rating:** 4.6/5
**Total Reviews:** 1,184
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.


Reviewers say compared to HaloITSM, Atera is:
- More expensive
- Easier to set up
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [HaloITSM vs Atera](https://www.g2.com/compare/atera-vs-haloitsm)
**Compare Atera with other alternatives:**
- [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice)
- [Atera vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/atera-vs-manageengine-servicedesk-plus)
- [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid)
- [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)
- [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone)
- [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup)
- [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask)

  ### 10. [Autotask](https://www.g2.com/products/autotask/reviews)
By Kaseya
**Average Rating:** 4.2/5
**Total Reviews:** 607
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements


Reviewers say compared to HaloITSM, Autotask is:
- More expensive
Categories in common with HaloITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [HaloITSM vs Autotask](https://www.g2.com/compare/autotask-vs-haloitsm)
**Compare Autotask with other alternatives:**
- [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice)
- [Autotask vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/autotask-vs-manageengine-servicedesk-plus)
- [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)
- [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management)
- [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid)
- [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)
- [Autotask vs NinjaOne](https://www.g2.com/compare/autotask-vs-ninjaone)
- [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup)
- [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask)


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