Haiilo Reviews & Product Details

Haiilo is the leading employee experience platform that brings together key workplace communication and engagement tools into one unified, easy-to-use environment. Designed for organizations with distributed, hybrid, or global teams, it helps internal communications, HR, and IT teams manage and deliver information efficiently, while supporting employee connection and collaboration. At its core, Haiilo combines: Social intranet – A centralized hub where employees can access company news, documents, and shared resources. Multi-channel communications – Deliver messages via email, digital signage, mobile apps, or desktop, ensuring reach across all roles and locations. Employee advocacy – Make it simple for employees to share company content externally, amplifying brand visibility. Analytics and insights – Data to measure message reach, engagement, and sentiment, helping teams refine communication strategies. Key use cases: Reach all employees, regardless of location or role Support both office-based and frontline staff with tailored communication channels and language localization, ensuring no team is left out of important updates. Enable two-way communication Go beyond top-down announcements by providing spaces for discussion, feedback, and peer-to-peer knowledge sharing through blogs, communities, and wikis. Streamline technology and reduce tool fatigue Integrate with existing workplace systems such as Microsoft Teams, Slack, and Google to consolidate information flow and reduce the need for multiple separate apps. Customize to organizational needs Adapt the platform’s structure, branding, and modules to match specific workflows, departments, or regions without requiring heavy IT support. Measure communication effectiveness Use built-in analytics to understand what messages resonate, identify potential engagement gaps, and inform future communication strategies. By combining these functions, Haiilo aims to simplify the employee communication experience, increase accessibility of information, and create an environment where employees can both access and contribute to workplace knowledge.

Product Website

Seller

Haiilo

Discussions

Haiilo Community

Languages Supported

Afrikaans, Czech, German, Greek, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Overview by

Benjamin Schifferer

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Haiilo Integrations

(2)

Verified by Haiilo

Haiilo Media

Haiilo Demo - A digital home in distancing times

Bring all your employees together and create a place where your workforce connects.

Haiilo Demo - Get your own branded employee app

Reach all your teams and coworkers whether they are in the office, working in production, or visiting a client.

Official Downloads

(1)

edit

G2 reviews are authentic and verified.

Here's how.

Gerald S.

Digital Marketer

Mid-Market (51-1000 emp.)

2/25/2026

"Haiilo Boosts Internal Communication, Engagement, and Advocacy"

4.5/5

What do you like best about Haiilo?

It offers features that better team internal communications - it ensures critical updates are seen and reduces communication gaps.

It promotes better employee engagement. It has helped us build a strong business culture and it keeps employees connected which has boosted retention.

It promotes employee advocacy. Teams can easily share approved content with their friends on their socials which helps grow our business audience.

Makes knowledge sharing and collaboration smooth. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

So far Haiilo has been smooth. Has delivered and no complaints. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/29/2025

"Intuitive community platform with creative features"

4.5/5

What do you like best about Haiilo?

We do not use the Haiilo software as an internal solution, but rather to build a community with our external customers/partners and as an information and communication platform with external parties on campus.

The following points are particularly positive for us:

- very intuitive and self-explanatory operation, as it is similar to social media tools

- sophisticated and detailed rights and roles concept possible, which is particularly important for external use

- comparatively quick and easy creation of content through a modular system

- the most important functions and some helpful additional functions, such as surveys, are covered

- very helpful customer support

- great opportunities for activities that bring traffic to the platform, such as a digital advent calendar. Thank you to the Haiilo team for the creative ideas and support in this ;-) Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

As disadvantages of using Haiilo, I find:

- that you have to upload photos multiple times if you want to use different formats and crops

- the price-performance ratio is significantly better with larger license numbers, which is understandable but difficult for smaller companies

- that automatic translation is not possible for all functions/contents Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Haiilo can be a great help when it comes to

- providing information quickly, easily, in a structured and visually appealing way to a specific target group

- improving cross-industry, external communication, as there is no need to search for contact details, etc.

- building a network and easily getting in touch with people Review collected by and hosted on G2.com.

Verified User in Shipbuilding

Enterprise (> 1000 emp.)

10/28/2025

"modern company with a tool that helps corporates to grow together but also with room for improvement"

3.5/5

What do you like best about Haiilo?

the usability, the intuitive handling since it reminds of common socials Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

quite strict ways to display anything, little flexibility when it comes to own ideas on how to design an article, a static page, an event.. copyy paste does often not work, translation does not work once the text has been copied and pasted including format, display of photos in articles always has to be the same, need of uploading a photo three times if you want to use it as a normal photo, as a square and a 3:1 format. Implementation was mostly on our own, customer support is never via telephone but only via ticket. Login to community and service area failed multiple times yet and noone from Haiilo really assists in solving the problem. Review collected by and hosted on G2.com.

Response from Oliver Rolinson of Haiilo

edit

Hi,

Thank you so much for taking the time to share your detailed feedback, we really appreciate your honesty and are glad to hear that you find Haiilo intuitive and easy to use!

We’re sorry to hear about your frustrations around flexibility. We completely understand how important creative freedom and smooth workflows are. Our product team is actively working on new ways to improve this with newly released features such as: Auto-translate Blog & Wiki articles during multilanguage creation and new custom page templates. Your input helps us prioritize these areas so please feel free to vote on our product board what you would like next.

As for support and community login issues, we apologize for the inconvenience you’ve faced. Our goal is to ensure that every customer can easily access help when needed. If you’re still facing login problems, please reach out directly to support@haiilo.com or your CSM contact, and we’ll make sure this gets resolved as soon as possible.

Thank you again for your feedback, it’s invaluable in helping us make Haiilo better for you and all our users. We’re thrilled that Haiilo is helping your non-desk employees stay informed, and we’re committed to improving the areas you’ve highlighted.

Warm regards,

The Haiilo Team

Juhi K.

Human Resources Specialist

Mid-Market (51-1000 emp.)

8/25/2023

"Best Employee Communication Product"

5/5

What do you like best about Haiilo?

It is best platform to connect with the every employees in the organisation.It is easy and simple to navigate .It also gives us a platform where we can share our files during our communication. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

There is nothing about dislike just sometimes UI gets stuck but they are providing best services which make them best in market .

Overall its worth buying.There services are amazing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

8/28/2025

"User-friendly and straightforward social platform for employees"

4.5/5

What do you like best about Haiilo?

What I particularly like about Haiilo is that the administration is overall very simple and clear. The assignment of rights and access works straightforwardly and reliably. Additionally, the platform offers many flexible options for providing content. I find it particularly valuable that employees can also be easily involved by contributing content themselves. The customer support is very good, and through the roadmap and client community, you as a customer are always kept up to date with news and features. And last but not least: It's simply fun to work with Haiilo. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Less positive is the fact that many features are license-bound. Especially in larger companies, even smaller new functions can quickly cause high additional costs, so one must weigh carefully. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

We faced the challenge of replacing a technically outdated system that was very complex and offered no interaction possibilities for users. Training the employees was also difficult and time-consuming. With Haiilo, we found a solution that is significantly easier to use, enables interaction, and can also be used on mobile devices without any problems. In the future, we will also use digital signage, allowing us to make our internal communication even more versatile. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

1/20/2026

"Corporate communication on another level."

4/5

What do you like best about Haiilo?

Very clear. Corporate communication on all channels. Very good support. The administration allows for uncomplicated management. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Few opportunities to make communication creative. I would wish for a better way to integrate media (videos, audios, etc.). Review collected by and hosted on G2.com.

Markus W.

12/11/2025

"Intuitive social intranet with excellent support"

4.5/5

What do you like best about Haiilo?

I greatly appreciate the intuitive structure of Haiilo's platform and the customer support. The rights and roles system is very structured and allows for many scenarios. The initial setup of Haiilo was very easy, and once the framework was in place, the migration and creation of content were also very simple. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The integration of images, but especially videos on the timeline, needs improvement. Video files are not displayed as previews, but only as files under a timeline post. Review collected by and hosted on G2.com.

Jyoti A.

Digital Expert

Enterprise (> 1000 emp.)

9/17/2022

"Haiilo or SMARP is easy to use. Can do better with Anaytics"

3.5/5

What do you like best about Haiilo?

They have changed the entire reporting structure. Earlier it was easier to get reports with filters but with the latest update, you cannot get specific data. Also, the reach varies drastically from one month to another from 6 Million it drops to 800K and then climbs again to 9 Million with almost similar shares and post numbers. There is no logic behind the variation. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Ensure transparency to make us understand how the reach, earned media value, etc are calculated. Make it easy for user to download data Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

10/29/2025

"Nostalgic frontend, but outdated design and limited media functions"

3/5

What do you like best about Haiilo?

Haillo's frontend is reminiscent of Studi-VZ or Facebook, making it easier for a target audience familiar with these sites to use. The profile feature is a nice, clean feature of this employee engagement platform. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The design is no longer quite up to date. Although there is a dedicated messenger, unfortunately, there is no external messenger integration. There is no way to individually configure dedicated email notifications. The appearance of the mobile app could be clearer. A disaster is the inadequate ability to integrate graphics, as there are not even photo galleries to display, for example, the pictures from the company Christmas party. This is no longer contemporary. Review collected by and hosted on G2.com.

Response from Oliver Rolinson of Haiilo

edit

Thanks for your review, we really appreciate you taking the time to share your feedback!

Great to hear the platform feels familiar and easy to use.

About the gallery features you’re missing: have you already checked what’s possible in our media widget guide: https://support.haiilo.com/hc/en-us/articles/14181342317458-Media-widget ? You might find a few useful options there.

Feedback like yours helps us focus on what matters most. While not everything can change overnight, your input is on our radar.

Got more thoughts? Feel free to email us at support@haiilo.com

and book a meeting with our product team. We’d love to dive deeper.