Haiilo Reviews & Product Details

Haiilo is an employee experience platform designed to simplify the digital workplace and bring communication, knowledge, tools, and AI into one connected experience. Haiilo helps organisations bring systems and channels together in one place, giving employees a clear starting point for work and making it easier to find information, stay aligned, and complete tasks without switching between tools. Built for distributed, hybrid, and global teams, Haiilo supports internal communications, HR, and IT teams in delivering consistent information and improving how employees access and use workplace systems. What Haiilo helps you do Reach every employee, everywhere Deliver communication to office-based and frontline employees across mobile, desktop, email, and other channels from a single platform. Create a central access point for work Provide one place where employees can find company information, access tools, and navigate systems without needing to know where content lives. Enable two-way communication Support structured communication as well as discussion, feedback, and knowledge sharing through pages, communities, and content formats. Reduce system and channel fragmentation Connect tools such as Microsoft Teams, SharePoint, and other enterprise systems into one experience, reducing the need to switch between applications. Improve access to information with AI Use AI to remove busy work, provide summaries, and help employees find answers more quickly within their existing workflows. Measure communication and engagement Track reach, engagement, and content performance through built-in analytics to understand what is being used and where gaps exist. Who it’s for Internal communications teams HR and people teams IT teams responsible for the digital workplace Why Haiilo Haiilo combines communication, knowledge access, and system integration into a single platform, helping organisations reduce complexity and make everyday work easier to navigate. Product information Haiilo is an employee experience platform that simplifies the digital workplace by bringing communication, knowledge, tools, and AI into one connected experience. Many organisations operate across multiple systems that don’t work well together. This creates fragmentation, makes information harder to find, and increases the effort required to complete everyday tasks. Haiilo addresses this by providing a single access point where employees can find information, access tools, and stay aligned. The platform integrates with existing systems rather than replacing them, acting as an experience layer that reduces context switching and improves how employees interact with their digital workplace. AI capabilities support this by helping employees find information easily, summarise content, and complete tasks more efficiently within the flow of work. For internal communications and HR teams, Haiilo provides a structured way to deliver information and measure engagement. For IT teams, it offers a way to simplify the user experience across systems without large-scale transformation projects. The result is a more consistent, accessible, and usable digital workplace where employees can work with greater clarity and less friction.

Seller

Haiilo

Discussions

Haiilo Community

Languages Supported

Afrikaans, Czech, German, Greek, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

Used by Allen & Overy and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Haiilo Integrations

(18)

Verified by Haiilo

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Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

8/28/2025

"User-friendly and straightforward social platform for employees"

4.5/5

What do you like best about Haiilo?

What I particularly like about Haiilo is that the administration is overall very simple and clear. The assignment of rights and accesses works smoothly and reliably. Additionally, the platform offers many flexible options for providing content. I find it particularly valuable that employees can also be easily integrated by contributing content themselves. The customer support is very good, and through the roadmap and client community, you always stay updated on news and features as a customer. And last but not least: It's just fun to work with Haiilo. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Less positive is that many features are license-bound. Especially in larger companies, even smaller new functions can quickly cause high additional costs, so you have to weigh carefully. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

We faced the challenge of replacing a technically outdated system that was very complex and offered no interaction possibilities for users. Training employees was also difficult and time-consuming. With Haiilo, we found a solution that is significantly easier to use, enables interaction, and can also be used seamlessly on mobile devices. In the future, we will also use Digital Signage, allowing us to make our internal communication even more versatile. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

1/20/2026

"Corporate communication on another level."

4/5

What do you like best about Haiilo?

Very clear. Corporate communication on all channels. Very good support. The administration allows for uncomplicated management. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Few opportunities to make communication creative. I would wish for a better way to integrate media (videos, audios, etc.). Review collected by and hosted on G2.com.

Markus W.

12/11/2025

"Intuitive social intranet with excellent support"

4.5/5

What do you like best about Haiilo?

I greatly appreciate the intuitive structure of Haiilo's platform and the customer support. The rights and roles system is very structured and allows for many scenarios. The initial setup of Haiilo was very easy, and once the framework was in place, the migration and creation of content were also very simple. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The integration of images, but especially videos on the timeline, needs improvement. Video files are not displayed as previews, but only as files under a timeline post. Review collected by and hosted on G2.com.

Jyoti A.

Digital Expert

Enterprise (> 1000 emp.)

9/17/2022

"Haiilo or SMARP is easy to use. Can do better with Anaytics"

3.5/5

What do you like best about Haiilo?

They have changed the entire reporting structure. Earlier it was easier to get reports with filters but with the latest update, you cannot get specific data. Also, the reach varies drastically from one month to another from 6 Million it drops to 800K and then climbs again to 9 Million with almost similar shares and post numbers. There is no logic behind the variation. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Ensure transparency to make us understand how the reach, earned media value, etc are calculated. Make it easy for user to download data Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

10/29/2025

"Nostalgic frontend, but outdated design and limited media functions"

3/5

What do you like best about Haiilo?

Haillo's frontend is reminiscent of Studi-VZ or Facebook, making it easier for a target audience familiar with these sites to use. The profile feature is a nice, clean feature of this employee engagement platform. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The design is no longer quite up to date. Although there is a dedicated messenger, unfortunately, there is no external messenger integration. There is no way to individually configure dedicated email notifications. The appearance of the mobile app could be clearer. A disaster is the inadequate ability to integrate graphics, for example, there aren't even photo galleries to display pictures from the company Christmas party. This is no longer contemporary. Review collected by and hosted on G2.com.

Response from Oliver Rolinson of Haiilo

edit

Thanks for your review, we really appreciate you taking the time to share your feedback!

Great to hear the platform feels familiar and easy to use.

About the gallery features you’re missing: have you already checked what’s possible in our media widget guide: https://support.haiilo.com/hc/en-us/articles/14181342317458-Media-widget ? You might find a few useful options there.

Feedback like yours helps us focus on what matters most. While not everything can change overnight, your input is on our radar.

Got more thoughts? Feel free to email us at support@haiilo.com

and book a meeting with our product team. We’d love to dive deeper.

Verified User in Government Administration

Enterprise (> 1000 emp.)

12/2/2025

"Intuitive operation that excites"

4.5/5

What do you like best about Haiilo?

It is intuitive to use. User roles are easy to administer. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The start of Haiilo takes too long, for whatever reason? Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

2/19/2025

"Crucial parts didn't work and the development goes into the wrong direction for us"

2/5

What do you like best about Haiilo?

The tech support is very professional and always available. We have opened heaps of tickets in the last year, and most have been resolved. On the desktop version, Haiilo is easy to use and the structure of pages, communities & events makes sense. The forms are fantastic and are our most used feature. The studio is a handy feature to reach certain target groups and has improved in its functionality since we started using Haiilo. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

We couldn't use one of the expensive additional features we had booked for months, and had to put a lot of hours of work into just finding what the problem is. This eroded trust in the intranet itself.

We noticed after a while, that while Haiilo claims to try to always develop with their customers wishes in mind, if you have needs that are contrary to what most Haiilo customers need, you are simply disregarded. Features which we have regularly used have, for example, been taken away from us in favor of a new development which did not do anything for us and we did not ask for. Biggest example here: The change from customizable mobile homepages to the mobile dashboard. The big question: Why not leave the customers the choice to go on board with the changes or stay with their old established processes?

While the desktop version is customizable and visually easy to understand, the app is becoming more and more illogical. Sometimes not even our IT team understands where to click to get to where they need to go.

We have bought the M365 integration but ended up not really using it as Haiilo integrated into Teams didn't work satisfactorily, and SharePoint documents were always easier to find via Microsoft than via Haiilo. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Before Haiilo, we had a huge issue getting feedback from our storefront employees, as e-mail was the only means of communication. Now we have two-way-communication. Updates and context from the administration work much better as a blogpost via Haiilo, which potentially reaches every single employee and not just the one desktop computer per store, as it was before. Review collected by and hosted on G2.com.

Response from Jan-Eike Rosenthal of Haiilo

edit

Thank you for your detailed feedback!

We’re really happy to hear that our tech support has been there for you and that you find Haiilo’s structure, forms, and Studio valuable. It’s great to know these features are making a difference in your communication efforts!

At the same time, we’re truly sorry for the frustration you’ve experienced—especially with the additional feature issue and the feeling that some developments haven’t aligned with your needs. Your trust in the platform is incredibly important to us, and we understand how disruptive it can be when changes don’t support your existing processes. While we always strive to develop with our customers’ needs in mind, we also have to balance different requirements across our user base. Unfortunately, this means we can’t always meet every individual request, but we do our best to create solutions that benefit the majority while ensuring flexibility.

That said, we hear your concerns, and we’re actively working on improving both the mobile personalized dashboard and the Microsoft Teams integration. You can follow our progress on the Product Roadmap page in the Client Community. We’d also love to better understand your specific challenges—if you’re open to it, our Product Management Team would be happy to connect and explore ways to improve your experience.

Thank you for being a valued Haiilo user. Your insights help us grow, and we appreciate the time you took to share them!

Arun B.

Project Manager

Enterprise (> 1000 emp.)

8/17/2023

"Connecting people made easier with best audio & video quality"

5/5

What do you like best about Haiilo?

No bugs noticed till now. Experience has been very smooth and lively. Kudoos to the entire team of Haiilo for the amazing product Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

I think all bases have been covered by Haiilo. There is nothing that should be addressed. Review collected by and hosted on G2.com.

Akshit N.

Software Engineer

Mid-Market (51-1000 emp.)

8/27/2023

"Professional platform for employees"

5/5

What do you like best about Haiilo?

They have improved a lot in the app with many new features they have added. They listen to user complaints and have a very supportive technical team. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The problem I mentioned earlier was resolved and I have no issues now. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

1/31/2025

"Evaluation of the Employee App"

4.5/5

What do you like best about Haiilo?

What I like most about the employee app is the easy and fast communication with colleagues and superiors. Thanks to the chat and notification function, everyone stays up to date without having to rely on emails or notices. The user-friendliness and modern design also make the app very pleasant to use. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

A small drawback is that the app sometimes loads a bit slowly, especially during peak times. Additionally, some features, such as the search function or the filter options, could still be improved. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

The employee app particularly solves the problem of inefficient and time-consuming communication within the company. Before the introduction of the app, many pieces of information had to be shared via emails, notices, or meetings, which could lead to delays and misunderstandings. With the app, it is now possible to communicate quickly and directly with colleagues and superiors without relying on external communication channels. The ability to immediately disseminate short-term changes and company news via push notifications is also particularly important, ensuring that all employees are quickly and easily informed. Furthermore, the app promotes networking within the team, as it provides a simple platform to make contacts and strengthen collaboration, regardless of whether one is working in the office or from home. Overall, it ensures better organization and increases efficiency by digitizing many tasks that were previously done manually or by phone. Review collected by and hosted on G2.com.