The UI/UX experience is easy and self-explanatory, which is nice from a support perspective. The Haiilo support answers quickly - very helpful. Review collected by and hosted on G2.com.

Bug fixing sometimes takes a long time and there are no in-between updates or an estimated fixing date. From a sales perspective, it makes sense that feature packages like Haiilo Studio have functions that are only usable with another package, but from a user perspective, it's absolutely nonsense that I have to subscribe to two packages to use one function completely. Some functions are completely useless without the other package. Review collected by and hosted on G2.com.

The operation is simple, for example, blog posts can be created and managed without a briefing. The integration of various widgets is very intuitive and requires no extensive documentation or instruction, the UI is clear, and administration is therefore uncomplicated. I find the integration possibilities particularly helpful, such as the connection to Copilot and M365, which allows everything to fit well into the existing environment. Review collected by and hosted on G2.com.

It's annoying that events cannot be maintained as recurring appointments. Additionally, it's frustrating that you can't select from images already in Haiilo for events but must provide an image from your local device via drag & drop. Review collected by and hosted on G2.com.

Look and feel. User friendly. Various Tools. Notification systems (unfortunately not working in all apps). Review collected by and hosted on G2.com.

No optional notification for new timeline content. AVA is not searching the whole content. Review collected by and hosted on G2.com.

I appreciate the quick customer support and the simple user interface of Haiilo. I also like the consistent development of the platform, although unfortunately, this does not apply to the chat. Review collected by and hosted on G2.com.

I am quite dissatisfied with the chat of Haiilo. The synchronization between the app and the desktop version almost never works, and the performance is often unstable. Some important functions and features are missing, and new bugs constantly appear, which is really frustrating. Review collected by and hosted on G2.com.

They are open to change and take time to discuss the changes Review collected by and hosted on G2.com.

They do not give us enough time to test new tools Review collected by and hosted on G2.com.

Intuitive system, layout and design options to match our CD, great communication with the haiilo team and support from them Review collected by and hosted on G2.com.

Copying content from one page to another could be optimized Review collected by and hosted on G2.com.

Versatility of applications, user-friendly interface, mobile and desktop view, good support Review collected by and hosted on G2.com.

Too many add-ons not included in the base package, leading to additional costs Review collected by and hosted on G2.com.

We do not use the Haiilo software as an internal solution, but rather to build a community with our external customers/partners and as an information and communication platform with external parties on campus.

The following points are particularly positive for us:

- very intuitive and self-explanatory operation, as it is similar to social media tools

- sophisticated and detailed rights and roles concept possible, which is particularly important for external use

- comparatively quick and easy creation of content through a modular system

- the most important functions and some helpful additional functions, such as surveys, are covered

- very helpful customer support

- great opportunities for activities that bring traffic to the platform, such as a digital advent calendar. Thank you to the Haiilo team for the creative ideas and support in this ;-) Review collected by and hosted on G2.com.

As disadvantages of using Haiilo, I find:

- that you have to upload photos multiple times if you want to use different formats and crops

- the price-performance ratio is significantly better with larger license numbers, which is understandable but difficult for smaller companies

- that automatic translation is not possible for all functions/contents Review collected by and hosted on G2.com.

the usability, the intuitive handling since it reminds of common socials Review collected by and hosted on G2.com.

quite strict ways to display anything, little flexibility when it comes to own ideas on how to design an article, a static page, an event.. copyy paste does often not work, translation does not work once the text has been copied and pasted including format, display of photos in articles always has to be the same, need of uploading a photo three times if you want to use it as a normal photo, as a square and a 3:1 format. Implementation was mostly on our own, customer support is never via telephone but only via ticket. Login to community and service area failed multiple times yet and noone from Haiilo really assists in solving the problem. Review collected by and hosted on G2.com.

Easy to use, Good user interface, easy to engage others to use Review collected by and hosted on G2.com.

Customer service respond time wasn't very good but I didn't need it often Review collected by and hosted on G2.com.